Initial xentral_oss_20.3.c9ffacf

2021-05-21 08:49:41 +02:00
parent 5406e4a551
commit 34e5ac43d9
18884 changed files with 2109867 additions and 0 deletions
@@ -0,0 +1,165 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Xentral\Modules\Ticket\Importer;
+
+use DateTimeInterface;
+use Xentral\Components\MailClient\Client\MailClientInterface;
+use Xentral\Modules\SystemMailer\Data\EmailBackupAccount;
+use Xentral\Modules\Ticket\Service\TicketGateway;
+use Xentral\Modules\Ticket\Service\TicketService;
+use Xentral\Modules\Ticket\Wrapper\EmailBackupWrapper;
+
+class InboxTicketImporter
+{
+    /** @var TicketGateway $gateway */
+    private $gateway;
+
+    /** @var TicketService $service */
+    private $service;
+
+    /** @var TicketFormatter $formatter */
+    private $formatter;
+
+    /** @var EmailBackupWrapper $emailBackupService */
+    private $emailBackupService;
+
+    /**
+     * @param TicketGateway      $gateway
+     * @param TicketService      $service
+     * @param TicketFormatter    $formatter
+     * @param EmailBackupWrapper $emailBackupService
+     */
+    public function __construct(
+        TicketGateway $gateway,
+        TicketService $service,
+        TicketFormatter $formatter,
+        EmailBackupWrapper $emailBackupService
+    ) {
+        $this->gateway = $gateway;
+        $this->service = $service;
+        $this->formatter = $formatter;
+        $this->emailBackupService = $emailBackupService;
+    }
+
+    /**
+     * @param MailClientInterface    $client
+     * @param DateTimeInterface|null $fromDate
+     *
+     * @return string[]|array
+     */
+    public function searchImportableEmails(MailClientInterface $client, DateTimeInterface $fromDate = null): array
+    {
+        if ($fromDate !== null) {
+            $criteria = sprintf('UNSEEN SINCE %s', $fromDate->format('d-M-Y'));
+        } else {
+            $criteria = 'UNSEEN';
+        }
+
+        return $client->searchMessages($criteria);
+    }
+
+    /**
+     * @param EmailBackupAccount  $mailAccount
+     * @param MailClientInterface $client
+     * @param int                 $messageId
+     * @param int                 $userId
+     *
+     * @return void
+     */
+    public function importTicket(
+        EmailBackupAccount $mailAccount,
+        MailClientInterface $client,
+        int $messageId,
+        int $userId
+    ): void {
+        //fetch message
+        $message = $client->fetchMessage($messageId);
+
+        //format several values
+        $sender = $message->getSender()->getEmail();
+        $subject = $message->getSubject();
+        $timestamp = $message->getDate()->getTimestamp();
+        $attachments = $message->getAttachments();
+        $plainText = $message->getPlainTextBody();
+        if ($plainText === null) {
+            $plainText = '';
+        }
+        $htmlText = $message->getHtmlBody();
+        if (empty($htmlText)) {
+            $htmlText = nl2br($plainText);
+        }
+
+        if (
+            $this->emailBackupService->existsEmailBackup(
+                $mailAccount->getId(),
+                $sender,
+                $subject,
+                $timestamp
+            )
+        ) {
+            $emailBackupId = $this->emailBackupService->createEmailBackup(
+                $mailAccount->getId(),
+                $subject,
+                $sender,
+                $plainText,
+                $htmlText,
+                $timestamp,
+                count($attachments) > 0
+            );
+            //TODO: store attachment files (filesystem)
+        }
+
+        //extract ticket number from email subject
+        $ticketNumber = $this->tryGetTicketNumberFromSubject($subject);
+
+        if ($ticketNumber !== null && !$this->gateway->existsTicketNumber($ticketNumber)) {
+            $projectId = $mailAccount->getProjectId() !== 0
+                ? $mailAccount->getProjectId()
+                : 1;
+            $ticketId = $this->service->createTicket();
+        }
+        if ($ticketNumber !== null) {
+            $this->service->addTicketMessage(
+                $ticketNumber,
+                $timestamp,
+                $htmlText,
+                $subject,
+                $message->getSender()->getName(),
+                $message->getSender()->getEmail(),
+                TicketGateway::STATUS_NEW,
+                $message->getSender()->getName(),
+                $message->getReplyToAddress()
+            );
+        }
+
+        //if the email was a ticket related mark the emailbackup as ticket related
+        if ($ticketNumber !== null) {
+            //mark emailbackup as ticketmessage
+            //save ticket headers
+        }
+
+        if (/* autoresponder is active */true) {
+            //send autoresponse
+        }
+
+        if (/* email delete is active */true) {
+            //delete email
+        }
+    }
+
+    /**
+     * @param string $subject
+     *
+     * @return string|null
+     */
+    private function tryGetTicketNumberFromSubject(string $subject): ?string
+    {
+        if (!preg_match("/Ticket #(\d{12})/i", $subject, $matches)) {
+            return null;
+        }
+
+        return $matches[1];
+    }
+}