Initial xentral_oss_20.3.c9ffacf

2021-05-21 08:49:41 +02:00
parent 5406e4a551
commit 34e5ac43d9
18884 changed files with 2109867 additions and 0 deletions
@@ -0,0 +1,210 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Xentral\Modules\Ticket\Service;
+
+use Xentral\Components\Database\Database;
+use Xentral\Components\Database\SqlQuery\SelectQuery;
+
+class TicketGateway
+{
+    /** @var string STATUS_NEW */
+    public const STATUS_NEW = 'neu';
+
+    /** @var string STATUS_COMPLETED */
+    public const STATUS_COMPLETED = 'abgeschlossen';
+
+    /** @var string STATUS_SPAM */
+    public const STATUS_SPAM = 'spam';
+
+    /** @var Database $db */
+    private $db;
+
+    /**
+     * TicketGateway constructor.
+     *
+     * @param Database $db
+     */
+    public function __construct(Database $db)
+    {
+        $this->db = $db;
+    }
+
+    /**
+     * @param string $ticketNumber
+     *
+     * @return bool
+     */
+    public function existsTicketNumber(string $ticketNumber): bool
+    {
+        return $this->tryGetTicketDataByTicketNumber($ticketNumber) !== null;
+    }
+
+    /**
+     * @param string $key
+     *
+     * @return ?array
+     */
+    public function tryGetTicketDataByTicketNumber(string $key): ?array
+    {
+        $sql = $this->createTicketQuery()
+            ->where('t.schluessel like :ticket_number')
+            ->where("t.schluessel <> ''")
+            ->getStatement();
+        $row = $this->db->fetchRow($sql, ['ticket_number' => $key]);
+        if (empty($row)) {
+            return null;
+        }
+
+        return $row;
+    }
+
+    /**
+     * @return SelectQuery
+     */
+    private function createTicketQuery(): SelectQuery
+    {
+        return $this->db->select()
+            ->cols(
+                [
+                    't.id',
+                    't.schluessel as ticket_number',
+                    't.zeit as timestamp',
+                    't.projekt as project',
+                    't.bearbeiter as editor',
+                    't.quelle as source_email',
+                    't.status',
+                    't.adresse as address_id',
+                    't.kunde as customer',
+                    't.warteschlange as queue_name',
+                    't.mailadresse as sender_email',
+                    't.prio as priority',
+                    't.betreff as subject',
+                    't.zugewiesen as is_assigned',
+                    't.inbearbeitung as is_editor_locked',
+                    't.inbearbeitung_user as editor_user',
+                    't.firma as company_id',
+                    't.notiz as note',
+                    't.bitteantworten as is_response_required',
+                    't.service',
+                    't.kommentar as comment',
+                    't.privat as is_private',
+                    't.dsgvo as is_gdpr_relevant',
+                    't.tags',
+                    't.nachrichten_anz as count_messages',
+                ]
+            )
+            ->from('ticket as t');
+    }
+
+    /**
+     * @param string $recipientMail
+     * @param string $senderMail
+     * @param string $senderName
+     * @param string $subject
+     *
+     * @return array
+     */
+    public function getTicketRules(
+        string $recipientMail,
+        string $senderMail,
+        string $senderName,
+        string $subject
+    ): array {
+        $sql = "SELECT
+            tr.spam AS `is_spam`,
+            tr.dsgvo AS `is_gdpr_relevant`,
+            tr.prio AS `priority`,
+            tr.persoenlich AS `is_private`,
+            tr.warteschlange AS `queue_id`
+        FROM `ticket_regeln` AS `tr`
+        WHERE
+          tr.aktiv = 1
+          AND (tr.empfaenger_email LIKE :source_email OR empfaenger_email = '')
+          AND (
+              tr.sender_email LIKE :sender_email
+              OR (tr.sender_email LIKE '@%' AND :sender_email LIKE CONCAT('%', tr.sender_email))
+              OR tr.sender_email = ''
+          )
+          AND (tr.name LIKE :sender_name OR tr.name = '')
+          AND (tr.betreff LIKE :subject OR tr.betreff = '')";
+        $values = [
+            'source_email' => $recipientMail,
+            'sender_email' => $senderMail,
+            'sender_name'  => $senderName,
+            'subject'      => $subject,
+        ];
+
+        return $this->db->fetchAll($sql, $values);
+    }
+
+    /**
+     * @param int $id
+     *
+     * @return bool
+     */
+    public function existsTicketId(int $id): bool
+    {
+        return $this->tryGetTicketById($id) !== null;
+    }
+
+    /**
+     * @param int $id
+     *
+     * @return array|null
+     */
+    public function tryGetTicketById(int $id): ?array
+    {
+        if ($id < 1) {
+            return null;
+        }
+        $sql = $this->createTicketQuery()
+            ->where('t.id like :id')
+            ->getStatement();
+        $row = $this->db->fetchRow($sql, ['id' => $id]);
+        if (empty($row)) {
+            return null;
+        }
+
+        return $row;
+    }
+
+    /**
+     * @param int $messageId
+     *
+     * @return array|null
+     */
+    public function tryGetTicketDataByByMessage(int $messageId): ?array
+    {
+        if ($messageId < 1) {
+            return null;
+        }
+        $sql = $this->createTicketQuery()
+            ->join('', 'ticket_nachricht AS tm', 'tm.ticket = t.id')
+            ->where('tm.id = :id')
+            ->getStatement();
+        $row = $this->db->fetchRow($sql, ['id' => $messageId]);
+        if (empty($row)) {
+            return null;
+        }
+
+        return $row;
+    }
+
+    /**
+     * @param string $ticketNumber
+     *
+     * @return int
+     */
+    public function getMessageCountByTicketNumber(string $ticketNumber): int
+    {
+        $sql = 'SELECT COUNT(tm.id) FROM `ticket_nachricht` AS `tm` WHERE tm.ticket = :ticket_number';
+        $count = $this->db->fetchValue($sql, ['ticket_number' => $ticketNumber]);
+        if ($count === null) {
+            return 0;
+        }
+
+        return $count;
+    }
+}