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Merge remote-tracking branch 'upstream/master' into sendcloud

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This commit is contained in:
Andreas Palm
2023-01-29 23:37:48 +01:00
parent c37f0d3847 ce11caac12
commit 3fe2c7a5d9
78 changed files with 126995 additions and 23607 deletions
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classes/Modules/Ticket/Importer/TicketFormatter.php
+13 -3
View File
@@ -22,12 +22,22 @@ class TicketFormatter
*/
public function encodeToUtf8(string $string): string
{
$encoding = mb_detect_encoding($string, 'UTF-8, ISO-8859-1, ISO-8859-15', true);
return mb_convert_encoding(
$converted = mb_convert_encoding(
$string,
'UTF-8',
$encoding
'auto'
);
// Fallback
if ($converted === false) {
$converted = mb_convert_encoding(
$string,
'UTF-8',
'iso-8859-1'
);
}
return ($converted);
}
}
classes/Modules/Ticket/Task/TicketImportHelper.php
+111 -99
View File
@@ -337,7 +337,7 @@ class TicketImportHelper
if (!empty($queue_id)) {
$queue_label = $this->db->Select("SELECT label FROM warteschlangen WHERE id = ".$queue_id." LIMIT 1");
}
$insertTicket = "INSERT INTO `ticket` (
`schluessel`, `zeit`, `projekt`, `quelle`, `status`, `kunde`,
`mailadresse`, `prio`, `betreff`,`warteschlange`,`adresse`
@@ -347,10 +347,10 @@ class TicketImportHelper
'".$projectId."',
'".$this->mailAccount->getEmailAddress()."',
'".$status."',
'".$senderName."',
'".$senderAddress."',
'".$this->db->real_escape_string($senderName)."',
'".$this->db->real_escape_string($senderAddress)."',
'".'3'."',
'".$subject."',
'".$this->db->real_escape_string($subject)."',
'".$queue_label."',
'".$AddressId."');";
@@ -383,14 +383,14 @@ class TicketImportHelper
) VALUES (
'".$ticketNumber."',
'".date('Y-m-d H:i:s', $timestamp)."',
'".$message."',
'".$subject."',
'".$this->db->real_escape_string($message)."',
'".$this->db->real_escape_string($subject)."',
'".'email'."',
'".$senderName."',
'".$senderAddress."',
'".$this->db->real_escape_string($senderName)."',
'".$this->db->real_escape_string($senderAddress)."',
'".$status."',
'".$replyToName."',
'".$replyToAddress."');";
'".$this->db->real_escape_string($replyToName)."',
'".$this->db->real_escape_string($replyToAddress)."');";
$this->logger->debug('database insert',['query' => $sql]);
$this->db->Insert($sql);
@@ -491,14 +491,19 @@ class TicketImportHelper
}
try {
$this->logger->debug('Start import', ['message' => $message->getSubject()]);
$this->logger->debug('Start import', ['message' => $message]);
$this->importMessage($message);
$insertedMailsCount++;
if ($this->mailAccount->isDeleteAfterImportEnabled()) {
$this->mailClient->deleteMessage((int)$messageNumber);
$result = $this->importMessage($message);
if ($result === true) {
$insertedMailsCount++;
if ($this->mailAccount->isDeleteAfterImportEnabled()) {
$this->mailClient->deleteMessage((int)$messageNumber);
} else {
$this->mailClient->setFlags((int)$messageNumber, ['\\Seen']);
}
} else {
$this->mailClient->setFlags((int)$messageNumber, ['\\Seen']);
$this->logger->error('Error during email import', ['']);
}
} catch (Throwable $e) {
$this->logger->error('Error during email import', ['exception' => $e]);
@@ -517,12 +522,10 @@ class TicketImportHelper
/**
* @param MailMessageInterface $message
*
* @return void
* @return true on success
*/
public function importMessage(MailMessageInterface $message): void
public function importMessage(MailMessageInterface $message): bool
{
$DEBUG = 0;
// extract email data
$subject = $this->formatter->encodeToUtf8($message->getSubject());
$from = $this->formatter->encodeToUtf8($message->getSender()->getEmail());
@@ -542,18 +545,33 @@ class TicketImportHelper
$htmlBody = $message->getHtmlBody();
if ($htmlBody === null) {
$htmlBody = '';
}
if ($plainTextBody == '' && $htmlBody == '') {
$simple_content = $message->getContent();
if (empty($simple_content)) {
$this->logger->debug('Empty mail',['message' => $message]);
} else {
$plainTextBody = $simple_content;
$htmlBody = nl2br(htmlentities($simple_content));
}
}
$this->logger->debug('Text',['plain' => $plainTextBody, 'html' => $htmlBody, 'simple_content' => $simple_content]);
$action = $this->formatter->encodeToUtf8($plainTextBody);
$action_html = $this->formatter->encodeToUtf8($htmlBody);
if (strlen($action_html) < strlen($action)) {
$action_html = nl2br($action);
}
//check if email exists in database
$this->logger->debug('Text (converted)',['plain' => $action, 'html' => $action_html]);
// Import database emailbackup
$date = $message->getDate();
if (is_null($date)) { // This should not be happening -> Todo check getDate function
$this->logger->debug('Null date',['subject' => $message->getSubject()]);
$frommd5 = md5($from . $subject);
$this->logger->debug('Null date',['subject' => $message->getSubject(), $message->getHeader('date')->getValue()]);
return(false);
} else {
$timestamp = $date->getTimestamp();
$frommd5 = md5($from . $subject . $timestamp);
@@ -563,21 +581,21 @@ class TicketImportHelper
FROM `emailbackup_mails`
WHERE `checksum`='$frommd5'
AND `empfang`='$empfang'
AND `ticketnachricht` != 0
AND `webmail`='" . $this->mailAccount->getId() . "'";
$this->logger->debug('Importing message '.$from.' '.$fromname);
if ($this->db->Select($sql) == 0) {
$result = $this->db->Select($sql);
$emailbackup_mails_id = null;
$this->logger->debug('Importing message',['']);
if ($result == 0) {
$this->logger->debug('Importing message',['message' => $message]);
$attachments = $message->getAttachments();
$anhang = count($attachments) > 0 ? 1 : 0;
$mailacc = $this->mailAccount->getEmailAddress();
if (empty($mailacc) && count($message->getRecipients()) > 0) {
$mailacc = array_values($message->getRecipients())[0]->getEmail();
}
$mailaccid = $this->mailAccount->getId();
if (!$this->erpApi->isMailAdr($from)) {
@@ -604,23 +622,24 @@ class TicketImportHelper
'$empfang','$anhang','$frommd5'
)";
$id = null;
if ($DEBUG) {
echo $sql;
} else {
$this->db->InsertWithoutLog($sql);
$id = $this->db->GetInsertID();
}
}
if ($DEBUG) {
echo "ticket suchen oder anlegen\n";
}
$this->db->InsertWithoutLog($sql);
$emailbackup_mails_id = $this->db->GetInsertID();
} else {
$this->logger->debug('Message already imported.',['']);
return(true);
}
$this->logger->debug('Message emailbackup_mails imported.',['id' => $emailbackup_mails_id]);
// END database import emailbackup
// Find ticket and add or create new ticket
$ticketNumber = null;
$ticketexists = null;
if (preg_match("/Ticket #[0-9]{12}/i", $subject, $matches)) {
$ticketNumber = str_replace('Ticket #', '', $matches[0]);
$this->logger->debug('Check for number',['ticketnummer' => $ticketNumber]);
$ticketexists = $this->db->Select(
"SELECT schluessel
FROM ticket
@@ -648,7 +667,7 @@ class TicketImportHelper
$this->logger->debug('Add message to existing ticket',['ticketnummer' => $ticketNumber]);
}
// Add message to new or existing ticket
// Database import ticket: Add message to new or existing ticket
$ticketnachricht = $this->addTicketMessage(
(string) $ticketNumber,
$timestamp,
@@ -661,11 +680,11 @@ class TicketImportHelper
$from
);
if ($ticketnachricht > 0 && $id > 0) {
if ($ticketnachricht > 0 && $emailbackup_mails_id > 0) {
$this->db->Update(
"UPDATE `emailbackup_mails`
SET ticketnachricht='$ticketnachricht'
WHERE id='$id' LIMIT 1"
WHERE id='$emailbackup_mails_id' LIMIT 1"
);
@@ -711,56 +730,58 @@ class TicketImportHelper
}
}
}
} else {
$this->logger->error("Message not imported!", ['Time' => $timestamp, 'Subject' => $subject, 'From' => $from]);
$this->db->Delete("DELETE FROM emailbackup_mails WHERE id = ".$emailbackup_mails_id);
return(false);
}
// Prüfen ob Ordner vorhanden ansonsten anlegen
$ordner = $this->config->WFuserdata . '/emailbackup/' . $this->config->WFdbname . "/$id";
if (!is_dir($ordner) && $id > 0) {
// END database import ticket
// File management folder with raw text
$ordner = $this->config->WFuserdata . '/emailbackup/' . $this->config->WFdbname . "/$emailbackup_mails_id";
if (!is_dir($ordner) && $emailbackup_mails_id > 0) {
if (!mkdir($ordner, 0777, true) && !is_dir($ordner)) {
$this->logger->error("Folder \"{folder}\" was not created", ['folder' => $ordner]);
$this->db->Delete("DELETE FROM emailbackup_mails WHERE id = ".$emailbackup_mails_id);
return(false);
}
$raw_full_email = $message->getRawContent();
file_put_contents($ordner . '/mail.txt', $raw_full_email);
}
//speichere anhang als datei
if ($anhang == 1 && $id > 0) {
// File management attachments
if ($anhang == 1 && $emailbackup_mails_id > 0) {
$ordner = $this->config->WFuserdata . '/emailbackup/' . $this->config->WFdbname;
if (!is_dir($ordner)) {
if (!mkdir($ordner, 0777, true) && !is_dir($ordner)) {
$this->logger->error("Folder \"{folder}\" was not created", ['folder' => $ordner]);
$this->db->Delete("DELETE FROM emailbackup_mails WHERE id = ".$emailbackup_mails_id);
return(false);
}
}
// Prüfen ob Ordner vorhanden ansonsten anlegen
$ordner = $this->config->WFuserdata . '/emailbackup/' . $this->config->WFdbname . "/$id";
$ordner = $this->config->WFuserdata . '/emailbackup/' . $this->config->WFdbname . "/$emailbackup_mails_id";
if (!is_dir($ordner)) {
if ($DEBUG) {
echo "mkdir $ordner\n";
} else {
if (!mkdir($ordner, 0777, true) && !is_dir($ordner)) {
$this->logger->error("Folder \"{folder}\" was not created", ['folder' => $ordner]);
}
if (!mkdir($ordner, 0777, true) && !is_dir($ordner)) {
$this->logger->error("Folder \"{folder}\" was not created", ['folder' => $ordner]);
$this->db->Delete("DELETE FROM emailbackup_mails WHERE id = ".$emailbackup_mails_id);
return(false);
}
}
$this->logger->debug('Add attachments',['ticketnummer' => $ticketNumber, 'nachricht' => $ticketnachricht, 'count' => count($attachments)]);
$this->logger->debug('Add '.count($attachments).' attachments',['']);
foreach ($attachments as $attachment) {
if ($attachment->getFileName() !== '') {
if ($DEBUG) {
} else {
$handle = fopen($ordner . '/' . $attachment->getFileName(), 'wb');
if ($handle) {
fwrite($handle, $attachment->getContent());
fclose($handle);
}
$handle = fopen($ordner . '/' . $attachment->getFileName(), 'wb');
if ($handle) {
fwrite($handle, $attachment->getContent());
fclose($handle);
}
//Schreibe Anhänge in Datei-Tabelle
$datei = $ordner . '/' . $attachment->getFileName();
$dateiname = $attachment->getFileName();
$this->logger->debug("Attachment", ['filename' => $dateiname]);
if (stripos(strtoupper($dateiname), '=?UTF-8') !== false) {
$dateiname = $this->formatter->encodeToUtf8($dateiname);
$dateiname = htmlspecialchars_decode($dateiname);
@@ -774,42 +795,31 @@ class TicketImportHelper
$dateiname = htmlspecialchars_decode($dateiname);
}
$this->logger->debug("Attachment cleaned", ['filename' => $dateiname]);
$tmpid = $this->erpApi->CreateDatei(
$dateiname,
$dateiname,
'',
'',
$datei,
'Support Mail',
true,
$this->config->WFuserdata . '/dms/' . $this->config->WFdbname
);
if ($DEBUG) {
echo "CreateDatei($dateiname,{$dateiname},\"\",\"\",\"datei\",\"Support Mail\",true,"
. $this->config->WFuserdata . "/dms/" . $this->config->WFdbname . ")\n";
} else {
$tmpid = $this->erpApi->CreateDatei(
$dateiname,
$dateiname,
'',
'',
$datei,
'Support Mail',
true,
$this->config->WFuserdata . '/dms/' . $this->config->WFdbname
);
}
$this->logger->debug('Add attachment',['filename' => $dateiname, 'ticketnummer' => $ticketNumber,'id' => $tmpid, 'nachricht' => $ticketnachricht]);
if ($DEBUG) {
echo "AddDateiStichwort $tmpid,'Anhang','Ticket',$ticketnachricht,true)\n";
} else {
$this->logger->debug('Add attachment',['ticketnummer' => $ticketNumber,'id' => $tmpid, 'nachricht' => $ticketnachricht]);
$this->erpApi->AddDateiStichwort(
$tmpid,
'Anhang',
'Ticket',
$ticketnachricht,
true
);
}
$this->erpApi->AddDateiStichwort(
$tmpid,
'Anhang',
'Ticket',
$ticketnachricht,
true
);
}
}
}
} // END File management
// Autoresponder
if (
$this->mailAccount->isAutoresponseEnabled()
&& $this->mailAccount->getAutoresponseText() !== ''
@@ -843,5 +853,7 @@ class TicketImportHelper
$text
);
}
return(true);
}
}