fusionpbx/app/call_center/call_center_tier_edit.php

<?php
/*
	FusionPBX
	Version: MPL 1.1

	The contents of this file are subject to the Mozilla Public License Version
	1.1 (the "License"); you may not use this file except in compliance with
	the License. You may obtain a copy of the License at
	http://www.mozilla.org/MPL/

	Software distributed under the License is distributed on an "AS IS" basis,
	WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
	for the specific language governing rights and limitations under the
	License.

	The Original Code is FusionPBX

	The Initial Developer of the Original Code is
	Mark J Crane <markjcrane@fusionpbx.com>
	Portions created by the Initial Developer are Copyright (C) 2008-2012
	the Initial Developer. All Rights Reserved.

	Contributor(s):
	Mark J Crane <markjcrane@fusionpbx.com>
*/
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('call_center_tiers_add') || permission_exists('call_center_tiers_edit')) {
	//access granted
}
else {
	echo "access denied";
	exit;
}

//add multi-lingual support
	require_once "app_languages.php";
	foreach($text as $key => $value) {
		$text[$key] = $value[$_SESSION['domain']['language']['code']];
	}

//action add or update
	if (isset($_REQUEST["id"])) {
		$action = "update";
		$call_center_tier_uuid = check_str($_REQUEST["id"]);
	}
	else {
		$action = "add";
	}

//get http post variables and set them to php variables
	if (count($_POST)>0) {
		$agent_name = check_str($_POST["agent_name"]);
		$queue_name = check_str($_POST["queue_name"]);
		$tier_level = check_str($_POST["tier_level"]);
		$tier_position = check_str($_POST["tier_position"]);
	}

if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {

	$msg = '';
	if ($action == "update") {
		$call_center_tier_uuid = check_str($_POST["call_center_tier_uuid"]);
	}

	//check for all required data
		//if (strlen($domain_uuid) == 0) { $msg .= $text['message-required']."domain_uuid<br>\n"; }
		//if (strlen($agent_name) == 0) { $msg .= $text['message-required'].$text['label-agent_name']."<br>\n"; }
		//if (strlen($queue_name) == 0) { $msg .= $text['message-required'].$text['label-queue_name']."<br>\n"; }
		//if (strlen($tier_level) == 0) { $msg .= $text['message-required'].$text['label-tier_level']."<br>\n"; }
		//if (strlen($tier_position) == 0) { $msg .= $text['message-required'].$text['label-tier_position']."<br>\n"; }
		if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
			require_once "includes/header.php";
			require_once "resources/persist_form_var.php";
			echo "<div align='center'>\n";
			echo "<table><tr><td>\n";
			echo $msg."<br />";
			echo "</td></tr></table>\n";
			persistformvar($_POST);
			echo "</div>\n";
			require_once "includes/footer.php";
			return;
		}

	//add the agent
		//setup the event socket connection
			$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
		//add the agent using event socket
			if ($fp) {
				//get the domain using the $domain_uuid
					$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
				//syntax
					//callcenter_config tier add [queue_name] [agent_name] [level] [position]
					//callcenter_config tier set state [queue_name] [agent_name] [state]
					//callcenter_config tier set level [queue_name] [agent_name] [level]
					//callcenter_config tier set position [queue_name] [agent_name] [position]
				//add the agent
					$cmd = "api callcenter_config tier add ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level." ".$tier_position;
					$response = event_socket_request($fp, $cmd);
					usleep(200);
				//agent set level
					$cmd = "api callcenter_config tier set level ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level;
					$response = event_socket_request($fp, $cmd);
					usleep(200);
				//agent set position
					$cmd = "api callcenter_config tier set position ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_position;
					$response = event_socket_request($fp, $cmd);
					usleep(200);
			}

	//add or update the database
	if ($_POST["persistformvar"] != "true") {
		if ($action == "add") {
			$call_center_tier_uuid = uuid();
			$sql = "insert into v_call_center_tiers ";
			$sql .= "(";
			$sql .= "domain_uuid, ";
			$sql .= "call_center_tier_uuid, ";
			$sql .= "agent_name, ";
			$sql .= "queue_name, ";
			$sql .= "tier_level, ";
			$sql .= "tier_position ";
			$sql .= ")";
			$sql .= "values ";
			$sql .= "(";
			$sql .= "'$domain_uuid', ";
			$sql .= "'$call_center_tier_uuid', ";
			$sql .= "'$agent_name', ";
			$sql .= "'$queue_name', ";
			$sql .= "'$tier_level', ";
			$sql .= "'$tier_position' ";
			$sql .= ")";
			$db->exec(check_sql($sql));
			unset($sql);

			//syncrhonize configuration
			save_call_center_xml();

			require_once "includes/header.php";
			echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_tiers.php\">\n";
			echo "<div align='center'>\n";
			echo $text['message-add']."\n";
			echo "</div>\n";
			require_once "includes/footer.php";
			return;
		} //if ($action == "add")

		if ($action == "update") {
			$sql = "update v_call_center_tiers set ";
			$sql .= "domain_uuid = '$domain_uuid', ";
			$sql .= "agent_name = '$agent_name', ";
			$sql .= "queue_name = '$queue_name', ";
			$sql .= "tier_level = '$tier_level', ";
			$sql .= "tier_position = '$tier_position' ";
			$sql .= "where call_center_tier_uuid = '$call_center_tier_uuid'";
			$db->exec(check_sql($sql));
			unset($sql);

			//syncrhonize configuration
			save_call_center_xml();

			require_once "includes/header.php";
			echo "<meta http-equiv=\"refresh\" content=\"2;url=call_center_tiers.php\">\n";
			echo "<div align='center'>\n";
			echo $text['message-update']."\n";
			echo "</div>\n";
			require_once "includes/footer.php";
			return;
		} //if ($action == "update")
	} //if ($_POST["persistformvar"] != "true")
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)

//pre-populate the form
	if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
		$call_center_tier_uuid = $_GET["id"];
		$sql = "select * from v_call_center_tiers ";
		$sql .= "where domain_uuid = '$domain_uuid' ";
		$sql .= "and call_center_tier_uuid = '$call_center_tier_uuid' ";
		$prep_statement = $db->prepare(check_sql($sql));
		$prep_statement->execute();
		$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
		foreach ($result as &$row) {
			$agent_name = $row["agent_name"];
			$queue_name = $row["queue_name"];
			$tier_level = $row["tier_level"];
			$tier_position = $row["tier_position"];
			break; //limit to 1 row
		}
		unset ($prep_statement);
	}


//show the header
	require_once "includes/header.php";
	if ($action == "add") {
		$page["title"] = $text['title-call_center_tier_add'];
	}
	if ($action == "update") {
		$page["title"] = $text['title-call_center_tier_edit'];
	}

//show the content
	echo "<div align='center'>";
	echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";

	echo "<tr class='border'>\n";
	echo "	<td align=\"left\">\n";
	echo "	  <br>";

	echo "<form method='post' name='frm' action=''>\n";
	echo "<div align='center'>\n";
	echo "<table width='100%'  border='0' cellpadding='6' cellspacing='0'>\n";
	echo "<tr>\n";
	if ($action == "add") {
		echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_tier_add']."</b></td>\n";
	}
	if ($action == "update") {
		echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_tier_edit']."</b></td>\n";
	}
	echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='".$text['button-back']."' onclick=\"window.location='call_center_tiers.php'\" value='".$text['button-back']."'></td>\n";
	echo "</tr>\n";
	echo "<tr>\n";
	echo "<td align='left' colspan='2'>\n";
	echo $text['description-call_center_tiers']."<br /><br />\n";
	echo "</td>\n";
	echo "</tr>\n";

	echo "<tr>\n";
	echo "<td class='vncell' valign='top' align='left' nowrap>\n";
	echo "	".$text['label-agent_name'].":\n";
	echo "</td>\n";
	echo "<td class='vtable' align='left'>\n";

	//---- Begin Select List --------------------
	$sql = "SELECT * FROM v_users ";
	$sql .= "where domain_uuid = '$domain_uuid' ";
	$sql .= "and user_enabled = 'true' ";
	$sql .= "order by username asc ";
	$prep_statement = $db->prepare(check_sql($sql));
	$prep_statement->execute();

	echo "<select id=\"agent_name\" name=\"agent_name\" class='formfld'>\n";
	echo "<option value=\"\"></option>\n";
	$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
	//$catcount = count($result);
	foreach($result as $field) {
		if ($field[username] == $agent_name) {
			echo "<option value='".$field['username']."' selected='selected'>".$field['username']."</option>\n";
		}
		else {
			echo "<option value='".$field['username']."'>".$field['username']."</option>\n";
		}
	}
	echo "</select>";
	unset($sql, $result);
	//---- End Select List --------------------

	echo "<br />\n";
	echo $text['description-agent']."\n";
	echo "</td>\n";
	echo "</tr>\n";

	echo "<tr>\n";
	echo "<td class='vncell' valign='top' align='left' nowrap>\n";
	echo "	".$text['label-queue_name'].":\n";
	echo "</td>\n";
	echo "<td class='vtable' align='left'>\n";

	//---- Begin Select List --------------------
	$sql = "SELECT * FROM v_call_center_queues ";
	$sql .= "where domain_uuid = '$domain_uuid' ";
	$sql .= "order by queue_name asc ";
	$prep_statement = $db->prepare(check_sql($sql));
	$prep_statement->execute();

	echo "<select id=\"queue_name\" name=\"queue_name\" class='formfld'>\n";
	echo "<option value=\"\"></option>\n";
	$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
	//$catcount = count($result);
	foreach($result as $field) {
		if ($field[queue_name] == $queue_name) {
			echo "<option value='".$field['queue_name']."' selected='selected'>".$field['queue_name']."</option>\n";
		}
		else {
			echo "<option value='".$field['queue_name']."'>".$field['queue_name']."</option>\n";
		}
	}
	echo "</select>";
	unset($sql, $result);
	//---- End Select List --------------------

	echo "<br />\n";
	echo $text['description-options']."\n";
	echo "</td>\n";
	echo "</tr>\n";

	echo "<tr>\n";
	echo "<td class='vncell' valign='top' align='left' nowrap>\n";
	echo "	".$text['label-tier_level'].":\n";
	echo "</td>\n";
	echo "<td class='vtable' align='left'>\n";
	echo "	<select class='formfld' name='tier_level'>\n";
	//echo "	<option value=''></option>\n";
	if ($tier_level == "1") {
		echo "	<option value='1' selected='selected' >1</option>\n";
	}
	else {
		echo "	<option value='1'>1</option>\n";
	}
	if ($tier_level == "2") {
		echo "	<option value='2' selected='selected' >2</option>\n";
	}
	else {
		echo "	<option value='2'>2</option>\n";
	}
	if ($tier_level == "3") {
		echo "	<option value='3' selected='selected' >3</option>\n";
	}
	else {
		echo "	<option value='3'>3</option>\n";
	}
	if ($tier_level == "4") {
		echo "	<option value='4' selected='selected' >4</option>\n";
	}
	else {
		echo "	<option value='4'>4</option>\n";
	}
	if ($tier_level == "5") {
		echo "	<option value='5' selected='selected' >5</option>\n";
	}
	else {
		echo "	<option value='5'>5</option>\n";
	}
	if ($tier_level == "6") {
		echo "	<option value='6' selected='selected' >6</option>\n";
	}
	else {
		echo "	<option value='6'>6</option>\n";
	}
	if ($tier_level == "7") {
		echo "	<option value='7' selected='selected' >7</option>\n";
	}
	else {
		echo "	<option value='7'>7</option>\n";
	}
	if ($tier_level == "8") {
		echo "	<option value='8' selected='selected' >8</option>\n";
	}
	else {
		echo "	<option value='8'>8</option>\n";
	}
	if ($tier_level == "9") {
		echo "	<option value='9' selected='selected' >9</option>\n";
	}
	else {
		echo "	<option value='9'>9</option>\n";
	}
	echo "	</select>\n";
	echo "<br />\n";
	echo $text['description-tier_level']."\n";
	echo "</td>\n";
	echo "</tr>\n";

	echo "<tr>\n";
	echo "<td class='vncell' valign='top' align='left' nowrap>\n";
	echo "	".$text['label-tier_position'].":\n";
	echo "</td>\n";
	echo "<td class='vtable' align='left'>\n";
	echo "	<select class='formfld' name='tier_position'>\n";
	//echo "	<option value=''></option>\n";
	if ($tier_position == "1") {
		echo "	<option value='1' selected='selected' >1</option>\n";
	}
	else {
		echo "	<option value='1'>1</option>\n";
	}
	if ($tier_position == "2") {
		echo "	<option value='2' selected='selected' >2</option>\n";
	}
	else {
		echo "	<option value='2'>2</option>\n";
	}
	if ($tier_position == "3") {
		echo "	<option value='3' selected='selected' >3</option>\n";
	}
	else {
		echo "	<option value='3'>3</option>\n";
	}
	if ($tier_position == "4") {
		echo "	<option value='4' selected='selected' >4</option>\n";
	}
	else {
		echo "	<option value='4'>4</option>\n";
	}
	if ($tier_position == "5") {
		echo "	<option value='5' selected='selected' >5</option>\n";
	}
	else {
		echo "	<option value='5'>5</option>\n";
	}
	if ($tier_position == "6") {
		echo "	<option value='6' selected='selected' >6</option>\n";
	}
	else {
		echo "	<option value='6'>6</option>\n";
	}
	if ($tier_position == "7") {
		echo "	<option value='7' selected='selected' >7</option>\n";
	}
	else {
		echo "	<option value='7'>7</option>\n";
	}
	if ($tier_position == "8") {
		echo "	<option value='8' selected='selected' >8</option>\n";
	}
	else {
		echo "	<option value='8'>8</option>\n";
	}
	if ($tier_position == "9") {
		echo "	<option value='9' selected='selected' >9</option>\n";
	}
	else {
		echo "	<option value='9'>9</option>\n";
	}
	echo "	</select>\n";
	echo "<br />\n";
	echo $text['description-tier_position']."\n";
	echo "</td>\n";
	echo "</tr>\n";
	echo "	<tr>\n";
	echo "		<td colspan='2' align='right'>\n";
	if ($action == "update") {
		echo "				<input type='hidden' name='call_center_tier_uuid' value='$call_center_tier_uuid'>\n";
	}
	echo "				<input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
	echo "		</td>\n";
	echo "	</tr>";
	echo "</table>";
	echo "</form>";

	echo "	</td>";
	echo "	</tr>";
	echo "</table>";
	echo "</div>";

require_once "includes/footer.php";
?>