fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php

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<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
2019-09-16 16:00:30 +02:00
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
2020-02-02 20:50:34 +01:00
Portions created by the Initial Developer are Copyright (C) 2016-2020
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
/**
* xml_cdr class provides methods for adding cdr records to the database
*
* @method boolean add
*/
if (!class_exists('xml_cdr')) {
class xml_cdr {
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/**
* define variables
*/
public $db;
public $array;
public $fields;
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/**
* user summary
*/
public $domain_uuid;
public $quick_select;
public $start_stamp_begin;
public $start_stamp_end;
public $include_internal;
public $extensions;
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/**
* delete method
*/
private $app_name;
private $app_uuid;
private $permission_prefix;
private $list_page;
private $table;
private $uuid_prefix;
/**
* Called when the object is created
*/
public function __construct() {
//connect to the database if not connected
if (!$this->db) {
require_once "resources/classes/database.php";
$database = new database;
$database->connect();
$this->db = $database->db;
}
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//assign private variables (for delete method)
$this->app_name = 'xml_cdr';
$this->app_uuid = '4a085c51-7635-ff03-f67b-86e834422848';
$this->permission_prefix = 'xml_cdr_';
$this->list_page = 'xml_cdr.php';
$this->table = 'xml_cdr';
$this->uuid_prefix = 'xml_cdr_';
}
/**
* Called when there are no references to a particular object
* unset the variables used in the class
*/
public function __destruct() {
if (isset($this)) foreach ($this as $key => $value) {
unset($this->$key);
}
}
/**
* cdr process logging
*/
public function log($message) {
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//save the log if enabled is true
if ($_SESSION['log']['enabled']['boolean'] == 'true') {
//save the log to the php error log
if ($_SESSION['log']['type']['text'] == 'error_log') {
error_log($message);
}
//save the log to the syslog server
if ($_SESSION['log']['type']['text'] == 'syslog') {
openlog("XML CDR", LOG_PID | LOG_PERROR, LOG_LOCAL0);
syslog(LOG_WARNING, $message);
closelog();
}
//save the log to the file system
if ($_SESSION['log']['type']['text'] == 'file') {
$fp = fopen($_SESSION['server']['temp']['dir'].'/xml_cdr.log', 'a+');
if (!$fp) {
return;
}
fwrite($fp, $message);
fclose($fp);
}
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}
}
/**
* cdr fields in the database schema
*/
public function fields() {
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$this->fields[] = "xml_cdr_uuid";
$this->fields[] = "domain_uuid";
$this->fields[] = "extension_uuid";
$this->fields[] = "sip_call_id";
$this->fields[] = "domain_name";
$this->fields[] = "accountcode";
$this->fields[] = "direction";
$this->fields[] = "default_language";
$this->fields[] = "context";
$this->fields[] = "xml";
$this->fields[] = "json";
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$this->fields[] = "missed_call";
$this->fields[] = "caller_id_name";
$this->fields[] = "caller_id_number";
$this->fields[] = "caller_destination";
$this->fields[] = "destination_number";
$this->fields[] = "source_number";
$this->fields[] = "start_epoch";
$this->fields[] = "start_stamp";
$this->fields[] = "answer_stamp";
$this->fields[] = "answer_epoch";
$this->fields[] = "end_epoch";
$this->fields[] = "end_stamp";
$this->fields[] = "duration";
$this->fields[] = "mduration";
$this->fields[] = "billsec";
$this->fields[] = "billmsec";
$this->fields[] = "bridge_uuid";
$this->fields[] = "read_codec";
$this->fields[] = "read_rate";
$this->fields[] = "write_codec";
$this->fields[] = "write_rate";
$this->fields[] = "remote_media_ip";
$this->fields[] = "network_addr";
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$this->fields[] = "record_path";
$this->fields[] = "record_name";
$this->fields[] = "leg";
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups Changes -------- - Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call. - Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant. - Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports. - Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page. - Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs. - Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic) Retroactive Changes --------------------- There are a few changes going back in time to bring everything in line with this better reporting accuracy: - If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving. - If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy. - On Newer Versions of postgres, this works: ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL; ``` - For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid; ``` - To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound) ``` UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true; ```
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$this->fields[] = "originating_leg_uuid";
$this->fields[] = "pdd_ms";
$this->fields[] = "rtp_audio_in_mos";
$this->fields[] = "last_app";
$this->fields[] = "last_arg";
$this->fields[] = "voicemail_message";
$this->fields[] = "call_center_queue_uuid";
$this->fields[] = "cc_side";
$this->fields[] = "cc_member_uuid";
$this->fields[] = "cc_queue_joined_epoch";
$this->fields[] = "cc_queue";
$this->fields[] = "cc_member_session_uuid";
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$this->fields[] = "cc_agent_uuid";
$this->fields[] = "cc_agent";
$this->fields[] = "cc_agent_type";
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$this->fields[] = "cc_agent_bridged";
$this->fields[] = "cc_queue_answered_epoch";
$this->fields[] = "cc_queue_terminated_epoch";
$this->fields[] = "cc_queue_canceled_epoch";
$this->fields[] = "cc_cancel_reason";
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$this->fields[] = "cc_cause";
$this->fields[] = "waitsec";
$this->fields[] = "conference_name";
$this->fields[] = "conference_uuid";
$this->fields[] = "conference_member_id";
$this->fields[] = "digits_dialed";
$this->fields[] = "pin_number";
$this->fields[] = "hangup_cause";
$this->fields[] = "hangup_cause_q850";
$this->fields[] = "sip_hangup_disposition";
if (is_array($_SESSION['cdr']['field'])) {
foreach ($_SESSION['cdr']['field'] as $field) {
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$field_name = end($field);
$this->fields[] = $field_name;
}
}
}
/**
* save to the database
*/
public function save() {
$this->fields();
$field_count = sizeof($this->fields);
//$field_count = sizeof($this->fields);
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if (isset($this->array)) {
foreach ($this->array as $row) {
//build the array
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if (isset($this->fields)) {
foreach ($this->fields as $field) {
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$field = preg_replace('#[^a-zA-Z0-9_\-]#', '', $field);
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if (isset($row[$field]) && strlen($row[$field]) > 0) {
$array['xml_cdr'][0][$field] = $row[$field];
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}
}
}
//add the temporary permission
$p = new permissions;
$p->add("xml_cdr_add", "temp");
$p->add("xml_cdr_edit", "temp");
//save the call details record to the database
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$database = new database;
$database->app_name = 'xml_cdr';
$database->app_uuid = '4a085c51-7635-ff03-f67b-86e834422848';
$database->domain_uuid = $domain_uuid;
$database->save($array, false);
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//debug results
$this->log(print_r($database->message, true));
//remove the temporary permission
$p->delete("xml_cdr_add", "temp");
$p->delete("xml_cdr_edit", "temp");
unset($array);
}
}
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}
/**
* process method converts the xml cdr and adds it to the database
*/
public function xml_array($key, $leg, $xml_string) {
//fix the xml by escaping the contents of <sip_full_XXX>
if(defined('STDIN')) {
$xml_string = preg_replace_callback("/<([^><]+)>(.*?[><].*?)<\/\g1>/",
function ($matches) {
return '<' . $matches[1] . '>' .
str_replace(">", "&gt;",
str_replace("<", "&lt;", $matches[2])
) .
'</' . $matches[1] . '>';
},
$xml_string
);
}
//parse the xml to get the call detail record info
try {
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//disable xml entities
libxml_disable_entity_loader(true);
//load the string into an xml object
$xml = simplexml_load_string($xml_string, 'SimpleXMLElement', LIBXML_NOCDATA);
}
catch(Exception $e) {
echo $e->getMessage();
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$this->log("\nXML parsing error: " . $e->getMessage() . "\n");
}
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//check for duplicate call uuid's
$duplicate_uuid = false;
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$uuid = urldecode($xml->variables->uuid);
if($uuid != null && is_uuid($uuid)) {
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$sql = "select count(xml_cdr_uuid) ";
$sql .= "from v_xml_cdr ";
$sql .= "where xml_cdr_uuid = :xml_cdr_uuid ";
$parameters['xml_cdr_uuid'] = $uuid;
$database = new database;
$count = $database->select($sql, $parameters, 'column');
if ($count > 0) {
$duplicate_uuid = true;
}
unset($sql, $parameters);
}
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//process data if the call detail record is not a duplicate
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if ($duplicate_uuid == false && is_uuid($uuid)) {
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//get the caller details
$caller_id_name = urldecode($xml->variables->caller_id_name);
$caller_id_number = urldecode($xml->variables->caller_id_number);
if (isset($xml->variables->effective_caller_id_name)) {
$caller_id_name = urldecode($xml->variables->effective_caller_id_name);
}
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if (isset($xml->variables->effective_caller_id_number)) {
$caller_id_number = urldecode($xml->variables->effective_caller_id_number);
}
//get the values from the callflow.
$i = 0;
foreach ($xml->callflow as $row) {
if ($i == 0) {
$context = urldecode($row->caller_profile->context);
$destination_number = urldecode($row->caller_profile->destination_number);
$network_addr = urldecode($row->caller_profile->network_addr);
}
if (strlen($caller_id_name) == 0) {
$caller_id_name = urldecode($row->caller_profile->caller_id_name);
}
if (strlen($caller_id_number) == 0) {
$caller_id_number = urldecode($row->caller_profile->caller_id_number);
}
$i++;
}
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unset($i);
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//if last_sent_callee_id_number is set use it for the destination_number
if (strlen($xml->variables->last_sent_callee_id_number) > 0) {
$destination_number = urldecode($xml->variables->last_sent_callee_id_number);
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}
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//remove the provider prefix
if (isset($xml->variables->provider_prefix) && isset($destination_number)) {
$provider_prefix = $xml->variables->provider_prefix;
if ($provider_prefix == substr($destination_number, 0, strlen($provider_prefix))) {
$destination_number = substr($destination_number, strlen($provider_prefix), strlen($destination_number));
}
}
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//set missed calls
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if (isset($xml->variables->answer_stamp) && isset($xml->variables->bridge_uuid)) {
//answered call
$missed_call = 'false';
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}
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else {
//missed call
$missed_call = 'true';
}
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//misc
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$uuid = urldecode($xml->variables->uuid);
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$this->array[$key]['xml_cdr_uuid'] = $uuid;
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$this->array[$key]['destination_number'] = $destination_number;
$this->array[$key]['sip_call_id'] = urldecode($xml->variables->sip_call_id);
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$this->array[$key]['source_number'] = urldecode($xml->variables->effective_caller_id_number);
$this->array[$key]['user_context'] = urldecode($xml->variables->user_context);
$this->array[$key]['network_addr'] = urldecode($xml->variables->sip_network_ip);
$this->array[$key]['missed_call'] = $missed_call;
$this->array[$key]['caller_id_name'] = $caller_id_name;
$this->array[$key]['caller_id_number'] = $caller_id_number;
$this->array[$key]['caller_destination'] = urldecode($xml->variables->caller_destination);
$this->array[$key]['accountcode'] = urldecode($xml->variables->accountcode);
$this->array[$key]['default_language'] = urldecode($xml->variables->default_language);
$this->array[$key]['bridge_uuid'] = urldecode($xml->variables->bridge_uuid);
//$this->array[$key]['digits_dialed'] = urldecode($xml->variables->digits_dialed);
$this->array[$key]['sip_hangup_disposition'] = urldecode($xml->variables->sip_hangup_disposition);
$this->array[$key]['pin_number'] = urldecode($xml->variables->pin_number);
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//time
$start_epoch = urldecode($xml->variables->start_epoch);
$this->array[$key]['start_epoch'] = $start_epoch;
$this->array[$key]['start_stamp'] = is_numeric($start_epoch) ? date('c', $start_epoch) : '';
$answer_epoch = urldecode($xml->variables->answer_epoch);
$this->array[$key]['answer_epoch'] = $answer_epoch;
$this->array[$key]['answer_stamp'] = is_numeric($answer_epoch) ? date('c', $answer_epoch) : '';
$end_epoch = urldecode($xml->variables->end_epoch);
$this->array[$key]['end_epoch'] = $end_epoch;
$this->array[$key]['end_stamp'] = is_numeric($end_epoch) ? date('c', $end_epoch) : '';
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$this->array[$key]['duration'] = urldecode($xml->variables->duration);
$this->array[$key]['mduration'] = urldecode($xml->variables->mduration);
$this->array[$key]['billsec'] = urldecode($xml->variables->billsec);
$this->array[$key]['billmsec'] = urldecode($xml->variables->billmsec);
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//codecs
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$this->array[$key]['read_codec'] = urldecode($xml->variables->read_codec);
$this->array[$key]['read_rate'] = urldecode($xml->variables->read_rate);
$this->array[$key]['write_codec'] = urldecode($xml->variables->write_codec);
$this->array[$key]['write_rate'] = urldecode($xml->variables->write_rate);
$this->array[$key]['remote_media_ip'] = urldecode($xml->variables->remote_media_ip);
$this->array[$key]['hangup_cause'] = urldecode($xml->variables->hangup_cause);
$this->array[$key]['hangup_cause_q850'] = urldecode($xml->variables->hangup_cause_q850);
//store the call direction
$this->array[$key]['direction'] = urldecode($xml->variables->call_direction);
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//call center
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$this->array[$key]['cc_side'] = urldecode($xml->variables->cc_side);
$this->array[$key]['cc_member_uuid'] = urldecode($xml->variables->cc_member_uuid);
$this->array[$key]['cc_queue_joined_epoch'] = urldecode($xml->variables->cc_queue_joined_epoch);
$this->array[$key]['cc_member_session_uuid'] = urldecode($xml->variables->cc_member_session_uuid);
$this->array[$key]['cc_agent_uuid'] = urldecode($xml->variables->cc_agent_uuid);
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$this->array[$key]['cc_agent'] = urldecode($xml->variables->cc_agent);
$this->array[$key]['cc_agent_type'] = urldecode($xml->variables->cc_agent_type);
$this->array[$key]['cc_agent_bridged'] = urldecode($xml->variables->cc_agent_bridged);
$this->array[$key]['cc_queue_answered_epoch'] = urldecode($xml->variables->cc_queue_answered_epoch);
$this->array[$key]['cc_queue_terminated_epoch'] = urldecode($xml->variables->cc_queue_terminated_epoch);
$this->array[$key]['cc_queue_canceled_epoch'] = urldecode($xml->variables->cc_queue_canceled_epoch);
$this->array[$key]['cc_cancel_reason'] = urldecode($xml->variables->cc_cancel_reason);
$this->array[$key]['cc_cause'] = urldecode($xml->variables->cc_cause);
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$this->array[$key]['waitsec'] = urldecode($xml->variables->waitsec);
if (urldecode($xml->variables->cc_side) == 'agent') {
$this->array[$key]['direction'] = 'inbound';
}
$this->array[$key]['cc_queue'] = urldecode($xml->variables->cc_queue);
$this->array[$key]['call_center_queue_uuid'] = urldecode($xml->variables->call_center_queue_uuid);
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//app info
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$this->array[$key]['last_app'] = urldecode($xml->variables->last_app);
$this->array[$key]['last_arg'] = urldecode($xml->variables->last_arg);
//voicemail message success
if ($xml->variables->voicemail_action == "save" && $xml->variables->voicemail_message_seconds > 0){
$this->array[$key]['voicemail_message'] = "true";
}
else { //if ($xml->variables->voicemail_action == "save") {
$this->array[$key]['voicemail_message'] = "false";
}
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//conference
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$this->array[$key]['conference_name'] = urldecode($xml->variables->conference_name);
$this->array[$key]['conference_uuid'] = urldecode($xml->variables->conference_uuid);
$this->array[$key]['conference_member_id'] = urldecode($xml->variables->conference_member_id);
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//call quality
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$rtp_audio_in_mos = urldecode($xml->variables->rtp_audio_in_mos);
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if (strlen($rtp_audio_in_mos) > 0) {
$this->array[$key]['rtp_audio_in_mos'] = $rtp_audio_in_mos;
}
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//store the call leg
$this->array[$key]['leg'] = $leg;
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups Changes -------- - Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call. - Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant. - Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports. - Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page. - Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs. - Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic) Retroactive Changes --------------------- There are a few changes going back in time to bring everything in line with this better reporting accuracy: - If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving. - If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy. - On Newer Versions of postgres, this works: ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL; ``` - For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid; ``` - To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound) ``` UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true; ```
2021-02-18 14:51:48 +01:00
//store the originating leg uuid
$this->array[$key]['originating_leg_uuid'] = urldecode($xml->variables->originating_leg_uuid);
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//store post dial delay, in milliseconds
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$this->array[$key]['pdd_ms'] = urldecode($xml->variables->progress_mediamsec) + urldecode($xml->variables->progressmsec);
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//get break down the date to year, month and day
$start_stamp = urldecode($xml->variables->start_stamp);
$start_time = strtotime($start_stamp);
$start_year = date("Y", $start_time);
$start_month = date("M", $start_time);
$start_day = date("d", $start_time);
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//get the domain values from the xml
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$domain_name = urldecode($xml->variables->domain_name);
$domain_uuid = urldecode($xml->variables->domain_uuid);
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//get the domain name
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if (strlen($domain_name) == 0) {
$domain_name = urldecode($xml->variables->dialed_domain);
}
if (strlen($domain_name) == 0) {
$domain_name = urldecode($xml->variables->sip_invite_domain);
}
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if (strlen($domain_name) == 0) {
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$domain_name = urldecode($xml->variables->sip_req_host);
}
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if (strlen($domain_name) == 0) {
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$presence_id = urldecode($xml->variables->presence_id);
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if (strlen($presence_id) > 0) {
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups Changes -------- - Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call. - Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant. - Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports. - Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page. - Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs. - Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic) Retroactive Changes --------------------- There are a few changes going back in time to bring everything in line with this better reporting accuracy: - If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving. - If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy. - On Newer Versions of postgres, this works: ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL; ``` - For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid; ``` - To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound) ``` UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true; ```
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$presence_array = explode($presence_id, '%40');
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$domain_name = $presence_array[1];
}
}
//dynamic cdr fields
if (is_array($_SESSION['cdr']['field'])) {
foreach ($_SESSION['cdr']['field'] as $field) {
$fields = explode(",", $field);
$field_name = end($fields);
$this->fields[] = $field_name;
if (count($fields) == 1) {
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$this->array[$key][$field_name] = urldecode($xml->variables->{$fields[0]});
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}
if (count($fields) == 2) {
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$this->array[$key][$field_name] = urldecode($xml->{$fields[0]}->{$fields[1]});
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}
if (count($fields) == 3) {
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$this->array[$key][$field_name] = urldecode($xml->{$fields[0]}->{$fields[1]}->{$fields[2]});
}
if (count($fields) == 4) {
$this->array[$key][$field_name] = urldecode($xml->{$fields[0]}->{$fields[1]}->{$fields[2]}->{$fields[3]});
}
if (count($fields) == 5) {
$this->array[$key][$field_name] = urldecode($xml->{$fields[0]}->{$fields[1]}->{$fields[2]}->{$fields[3]}->{$fields[4]});
}
}
}
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//send the domain name to the cdr log
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//$this->log("\ndomain_name is `$domain_name`;\ndomain_uuid is '$domain_uuid'\n");
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//get the domain_uuid with the domain_name
if (strlen($domain_uuid) == 0) {
$sql = "select domain_uuid from v_domains ";
if (strlen($domain_name) == 0 && $context != 'public' && $context != 'default') {
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$sql .= "where domain_name = :context ";
$parameters['context'] = $context;
}
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else {
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$sql .= "where domain_name = :domain_name ";
$parameters['domain_name'] = $domain_name;
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}
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$database = new database;
$domain_uuid = $database->select($sql, $parameters, 'column');
unset($parameters);
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}
//set values in the database
if (strlen($domain_uuid) > 0) {
$this->array[$key]['domain_uuid'] = $domain_uuid;
}
if (strlen($domain_name) > 0) {
$this->array[$key]['domain_name'] = $domain_name;
}
//get the recording details
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if (strlen($xml->variables->record_session) > 0) {
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$record_path = urldecode($xml->variables->record_path);
$record_name = urldecode($xml->variables->record_name);
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if (isset($xml->variables->record_seconds)) {
$record_length = urldecode($xml->variables->record_seconds);
}
else {
$record_length = urldecode($xml->variables->duration);
}
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}
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elseif (!isset($record_path) && urldecode($xml->variables->last_app) == "record_session") {
$record_path = dirname(urldecode($xml->variables->last_arg));
$record_name = basename(urldecode($xml->variables->last_arg));
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$record_length = urldecode($xml->variables->record_seconds);
}
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elseif (strlen($xml->variables->record_name) > 0) {
if (isset($xml->variables->record_path)) {
$record_path = urldecode($xml->variables->record_path);
}
else {
$record_path = $_SESSION['switch']['recordings']['dir'].'/'.$domain_name.'/archive/'.$start_year.'/'.$start_month.'/'.$start_day;
}
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$record_name = urldecode($xml->variables->record_name);
$record_length = urldecode($xml->variables->duration);
}
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elseif (strlen($xml->variables->sofia_record_file) > 0) {
$record_path = dirname(urldecode($xml->variables->sofia_record_file));
$record_name = basename(urldecode($xml->variables->sofia_record_file));
$record_length = urldecode($xml->variables->record_seconds);
}
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elseif (strlen($xml->variables->cc_record_filename) > 0) {
$record_path = dirname(urldecode($xml->variables->cc_record_filename));
$record_name = basename(urldecode($xml->variables->cc_record_filename));
$record_length = urldecode($xml->variables->record_seconds);
}
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elseif (strlen($xml->variables->api_on_answer) > 0) {
$command = str_replace("\n", " ", urldecode($xml->variables->api_on_answer));
$parts = explode(" ", $command);
if ($parts[0] == "uuid_record") {
$recording = $parts[3];
$record_path = dirname($recording);
$record_name = basename($recording);
$record_length = urldecode($xml->variables->duration);
}
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}
elseif (strlen($xml->variables->current_application_data) > 0) {
$commands = explode(",", urldecode($xml->variables->current_application_data));
foreach ($commands as $command) {
$cmd = explode("=", $command);
if ($cmd[0] == "api_on_answer") {
$a = explode("]", $cmd[1]);
$command = str_replace("'", "", $a[0]);
$parts = explode(" ", $command);
if ($parts[0] == "uuid_record") {
$recording = $parts[3];
$record_path = dirname($recording);
$record_name = basename($recording);
$record_length = urldecode($xml->variables->duration);
}
}
}
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}
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if (!isset($record_name)) {
$bridge_uuid = urldecode($xml->variables->bridge_uuid);
$path = $_SESSION['switch']['recordings']['dir'].'/'.$domain_name.'/archive/'.$start_year.'/'.$start_month.'/'.$start_day;
if (file_exists($path.'/'.$bridge_uuid.'.wav')) {
$record_path = $path;
$record_name = $bridge_uuid.'.wav';
$record_length = urldecode($xml->variables->duration);
} elseif (file_exists($path.'/'.$bridge_uuid.'.mp3')) {
$record_path = $path;
$record_name = $bridge_uuid.'.mp3';
$record_length = urldecode($xml->variables->duration);
}
}
if (!isset($record_name)) {
$path = $_SESSION['switch']['recordings']['dir'].'/'.$domain_name.'/archive/'.$start_year.'/'.$start_month.'/'.$start_day;
if (file_exists($path.'/'.$uuid.'.wav')) {
$record_path = $path;
$record_name = $uuid.'.wav';
$record_length = urldecode($xml->variables->duration);
} elseif (file_exists($path.'/'.$uuid.'.mp3')) {
$record_path = $path;
$record_name = $uuid.'.mp3';
$record_length = urldecode($xml->variables->duration);
}
}
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//last check
if (!isset($record_name) || is_null ($record_name) || (strlen($record_name) == 0)) {
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$bridge_uuid = urldecode($xml->variables->bridge_uuid);
$path = $_SESSION['switch']['recordings']['dir'].'/'.$domain_name.'/archive/'.$start_year.'/'.$start_month.'/'.$start_day;
if (file_exists($path.'/'.$bridge_uuid.'.wav')) {
$record_path = $path;
$record_name = $bridge_uuid.'.wav';
$record_length = urldecode($xml->variables->duration);
} elseif (file_exists($path.'/'.$bridge_uuid.'.mp3')) {
$record_path = $path;
$record_name = $bridge_uuid.'.mp3';
$record_length = urldecode($xml->variables->duration);
} elseif (file_exists($path.'/'.$bridge_uuid.'.wav')) {
$record_path = $path;
$record_name = $bridge_uuid.'.wav';
$record_length = urldecode($xml->variables->duration);
} elseif (file_exists($path.'/'.$bridge_uuid.'.mp3')) {
$record_path = $path;
$record_name = $bridge_uuid.'.mp3';
$record_length = urldecode($xml->variables->duration);
}
}
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//debug information
//echo "line: ".__line__;
//echo "record_path: ".$record_path."\n";
//echo "record_name: ".$record_name."\n";
//echo "record_length: ".$record_length."\n";
//exit;
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//add the call recording
if (isset($record_path) && isset($record_name) && file_exists($record_path.'/'.$record_name) && $record_length > 0) {
//add to the xml cdr table
$this->array[$key]['record_path'] = $record_path;
$this->array[$key]['record_name'] = $record_name;
//add to the call recordings table
if (file_exists($_SERVER["PROJECT_ROOT"]."/app/call_recordings/app_config.php")) {
//build the array
$x = 0;
$array['call_recordings'][$x]['call_recording_uuid'] = $uuid;
$array['call_recordings'][$x]['domain_uuid'] = $domain_uuid;
$array['call_recordings'][$x]['call_recording_name'] = $record_name;
$array['call_recordings'][$x]['call_recording_path'] = $record_path;
$array['call_recordings'][$x]['call_recording_length'] = $record_length;
$array['call_recordings'][$x]['call_recording_date'] = date('c', $start_epoch);
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$array['call_recordings'][$x]['call_direction'] = urldecode($xml->variables->call_direction);
//$array['call_recordings'][$x]['call_recording_description']= $row['zzz'];
//$array['call_recordings'][$x]['call_recording_base64']= $row['zzz'];
//add the temporary permission
$p = new permissions;
$p->add("call_recording_add", "temp");
$p->add("call_recording_edit", "temp");
$database = new database;
$database->app_name = 'call_recordings';
$database->app_uuid = '56165644-598d-4ed8-be01-d960bcb8ffed';
$database->domain_uuid = $domain_uuid;
$database->save($array, false);
//$message = $database->message;
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//remove the temporary permission
$p->delete("call_recording_add", "temp");
$p->delete("call_recording_edit", "temp");
unset($array);
}
}
//save to the database in xml format
if ($_SESSION['cdr']['format']['text'] == "xml" && $_SESSION['cdr']['storage']['text'] == "db") {
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$this->array[$key]['xml'] = $xml_string;
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}
//save to the database in json format
if ($_SESSION['cdr']['format']['text'] == "json" && $_SESSION['cdr']['storage']['text'] == "db") {
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$this->array[$key]['json'] = json_encode($xml);
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}
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//get the extension_uuid and then add it to the database fields array
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if (isset($xml->variables->extension_uuid)) {
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$this->array[$key]['extension_uuid'] = urldecode($xml->variables->extension_uuid);
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}
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else {
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if (isset($domain_uuid) && isset($xml->variables->dialed_user)) {
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$sql = "select extension_uuid from v_extensions ";
$sql .= "where domain_uuid = :domain_uuid ";
$sql .= "and (extension = :dialed_user or number_alias = :dialed_user) ";
$parameters['domain_uuid'] = $domain_uuid;
$parameters['dialed_user'] = $xml->variables->dialed_user;
$database = new database;
$extension_uuid = $database->select($sql, $parameters, 'column');
$this->array[$key]['extension_uuid'] = $extension_uuid;
unset($parameters);
}
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if (isset($domain_uuid) && isset($xml->variables->referred_by_user)) {
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$sql = "select extension_uuid from v_extensions ";
$sql .= "where domain_uuid = :domain_uuid ";
$sql .= "and (extension = :referred_by_user or number_alias = :referred_by_user) ";
$parameters['domain_uuid'] = $domain_uuid;
$parameters['referred_by_user'] = $xml->variables->referred_by_user;
$database = new database;
$extension_uuid = $database->select($sql, $parameters, 'column');
$this->array[$key]['extension_uuid'] = $extension_uuid;
unset($parameters);
}
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if (isset($domain_uuid) && isset($xml->variables->last_sent_callee_id_number)) {
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$sql = "select extension_uuid from v_extensions ";
$sql .= "where domain_uuid = :domain_uuid ";
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$sql .= "and (extension = :last_sent_callee_id_number or number_alias = :last_sent_callee_id_number) ";
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$parameters['domain_uuid'] = $domain_uuid;
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$parameters['last_sent_callee_id_number'] = $xml->variables->last_sent_callee_id_number;
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$database = new database;
$extension_uuid = $database->select($sql, $parameters, 'column');
$this->array[$key]['extension_uuid'] = $extension_uuid;
unset($parameters);
}
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}
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//insert the values
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//if ($this->debug) {
// $time5_insert = microtime(true);
//}
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try {
$error = "false";
//$this->db->exec($sql);
}
catch(PDOException $e) {
$tmp_dir = $_SESSION['switch']['log']['dir'].'/xml_cdr/failed/';
if(!file_exists($tmp_dir)) {
mkdir($tmp_dir, 0770, true);
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}
if ($_SESSION['cdr']['format']['text'] == "xml") {
$tmp_file = $uuid.'.xml';
$fh = fopen($tmp_dir.'/'.$tmp_file, 'w');
fwrite($fh, $xml_string);
}
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else {
$tmp_file = $uuid.'.json';
$fh = fopen($tmp_dir.'/'.$tmp_file, 'w');
fwrite($fh, json_encode($xml));
}
fclose($fh);
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//debug info
$this->log($e->getMessage());
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$error = "true";
}
if ($_SESSION['cdr']['storage']['text'] == "dir" && $error != "true") {
if (strlen($uuid) > 0) {
$tmp_dir = $_SESSION['switch']['log']['dir'].'/xml_cdr/archive/'.$start_year.'/'.$start_month.'/'.$start_day;
if(!file_exists($tmp_dir)) {
mkdir($tmp_dir, 0770, true);
}
if ($_SESSION['cdr']['format']['text'] == "xml") {
$tmp_file = $uuid.'.xml';
$fh = fopen($tmp_dir.'/'.$tmp_file, 'w');
fwrite($fh, $xml_string);
}
else {
$tmp_file = $uuid.'.json';
$fh = fopen($tmp_dir.'/'.$tmp_file, 'w');
fwrite($fh, json_encode($xml));
}
fclose($fh);
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}
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}
unset($error);
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//debug
//GLOBAL $insert_time,$insert_count;
//$insert_time+=microtime(true)-$time5_insert; //add this current query.
//$insert_count++;
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} //if ($duplicate_uuid == false)
} //function xml_array
/**
* get xml from the filesystem and save it to the database
*/
public function read_files() {
$xml_cdr_dir = $_SESSION['switch']['log']['dir'].'/xml_cdr';
$dir_handle = opendir($xml_cdr_dir);
$x = 0;
while($file = readdir($dir_handle)) {
if ($file != '.' && $file != '..') {
if ( !is_dir($xml_cdr_dir . '/' . $file) ) {
//get the leg of the call and the file prefix
if (substr($file, 0, 2) == "a_") {
$leg = "a";
$file_prefix = substr($file, 2, 1);
}
else {
$leg = "b";
$file_prefix = substr($file, 0, 1);
}
//set the limit
if (isset($_SERVER["argv"][1]) && is_numeric($_SERVER["argv"][1])) {
$limit = $_SERVER["argv"][1];
}
else {
$limit = 1;
}
//filter for specific files based on the file prefix
if (isset($_SERVER["argv"][2])) {
if (strpos($_SERVER["argv"][2], $file_prefix) !== FALSE) {
$import = true;
}
else {
$import = false;
}
}
else {
$import = true;
}
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//import the call detail files are less than 3 mb - 3 million bytes
if ($import && filesize($xml_cdr_dir.'/'.$file) < 3000000) {
//get the xml cdr string
$xml_string = file_get_contents($xml_cdr_dir.'/'.$file);
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//decode the xml string
//$xml_string = urldecode($xml_string);
//parse the xml and insert the data into the db
$this->xml_array($x, $leg, $xml_string);
//delete the file after it has been imported
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unlink($xml_cdr_dir.'/'.$file);
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//increment the value
$x++;
}
//if limit exceeded exit the loop
if ($limit == $x) {
//echo "limit: $limit count: $x if\n";
break;
}
}
}
}
$this->save();
closedir($dir_handle);
}
//$this->read_files();
/**
* read the call detail records from the http post
*/
public function post() {
if (isset($_POST["cdr"])) {
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//debug method
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//$this->log($_POST["cdr"]);
//authentication for xml cdr http post
if (!defined('STDIN')) {
if ($_SESSION["cdr"]["http_enabled"]["boolean"] == "true" && strlen($_SESSION["xml_cdr"]["username"]) == 0) {
//get the contents of xml_cdr.conf.xml
$conf_xml_string = file_get_contents($_SESSION['switch']['conf']['dir'].'/autoload_configs/xml_cdr.conf.xml');
//parse the xml to get the call detail record info
try {
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//disable xml entities
libxml_disable_entity_loader(true);
//load the string into an xml object
$conf_xml = simplexml_load_string($conf_xml_string, 'SimpleXMLElement', LIBXML_NOCDATA);
}
catch(Exception $e) {
echo $e->getMessage();
}
if (isset($conf_xml->settings->param)) foreach ($conf_xml->settings->param as $row) {
if ($row->attributes()->name == "cred") {
$auth_array = explode(":", $row->attributes()->value);
//echo "username: ".$auth_array[0]."<br />\n";
//echo "password: ".$auth_array[1]."<br />\n";
}
if ($row->attributes()->name == "url") {
//check name is equal to url
}
}
}
}
//if http enabled is set to false then deny access
if (!defined('STDIN')) {
if ($_SESSION["cdr"]["http_enabled"]["boolean"] == "false") {
echo "access denied<br />\n";
return;
}
}
//check for the correct username and password
if (!defined('STDIN')) {
if ($_SESSION["cdr"]["http_enabled"]["boolean"] == "true") {
if ($auth_array[0] == $_SERVER["PHP_AUTH_USER"] && $auth_array[1] == $_SERVER["PHP_AUTH_PW"]) {
//echo "access granted<br />\n";
$_SESSION["xml_cdr"]["username"] = $auth_array[0];
$_SESSION["xml_cdr"]["password"] = $auth_array[1];
}
else {
echo "access denied<br />\n";
return;
}
}
}
//loop through all attribues
//foreach($xml->settings->param[1]->attributes() as $a => $b) {
// echo $a,'="',$b,"\"<br />\n";
//}
//get the http post variable
$xml_string = trim($_POST["cdr"]);
//get the leg of the call
if (substr($_REQUEST['uuid'], 0, 2) == "a_") {
$leg = "a";
}
else {
$leg = "b";
}
//log the xml cdr
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$this->log("HTTP POST\n");
//parse the xml and insert the data into the database
$this->xml_array(0, $leg, $xml_string);
$this->save();
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}
}
//$this->post();
/**
* user summary returns an array
*/
public function user_summary() {
//set the time zone
if (isset($_SESSION['domain']['time_zone']['name'])) {
$time_zone = $_SESSION['domain']['time_zone']['name'];
}
else {
$time_zone = date_default_timezone_get();
}
//build the date range
if (strlen($this->start_stamp_begin) > 0 || strlen($this->start_stamp_end) > 0) {
unset($this->quick_select);
if (strlen($this->start_stamp_begin) > 0 && strlen($this->start_stamp_end) > 0) {
$sql_date_range = " and start_stamp between :start_stamp_begin::timestamptz and :start_stamp_end::timestamptz \n";
$parameters['start_stamp_begin'] = $this->start_stamp_begin.':00.000 '.$time_zone;
$parameters['start_stamp_end'] = $this->start_stamp_end.':59.999 '.$time_zone;
}
else {
if (strlen($this->start_stamp_begin) > 0) {
$sql_date_range = "and start_stamp >= :start_stamp_begin::timestamptz \n";
$parameters['start_stamp_begin'] = $this->start_stamp_begin.':00.000 '.$time_zone;
}
if (strlen($this->start_stamp_end) > 0) {
$sql_date_range .= "and start_stamp <= :start_stamp_end::timestamptz \n";
$parameters['start_stamp_end'] = $this->start_stamp_end.':59.999 '.$time_zone;
}
}
}
else {
switch ($this->quick_select) {
case 1: $sql_date_range = "and start_stamp >= '".date('Y-m-d H:i:s.000', strtotime("-1 week"))." ".$time_zone."'::timestamptz \n"; break; //last 7 days
case 2: $sql_date_range = "and start_stamp >= '".date('Y-m-d H:i:s.000', strtotime("-1 hour"))." ".$time_zone."'::timestamptz \n"; break; //last hour
case 3: $sql_date_range = "and start_stamp >= '".date('Y-m-d')." "."00:00:00.000 ".$time_zone."'::timestamptz \n"; break; //today
case 4: $sql_date_range = "and start_stamp between '".date('Y-m-d',strtotime("-1 day"))." "."00:00:00.000 ".$time_zone."'::timestamptz and '".date('Y-m-d',strtotime("-1 day"))." "."23:59:59.999 ".$time_zone."'::timestamptz \n"; break; //yesterday
case 5: $sql_date_range = "and start_stamp >= '".date('Y-m-d',strtotime("this week"))." "."00:00:00.000 ".$time_zone."' \n"; break; //this week
case 6: $sql_date_range = "and start_stamp >= '".date('Y-m-')."01 "."00:00:00.000 ".$time_zone."'::timestamptz \n"; break; //this month
case 7: $sql_date_range = "and start_stamp >= '".date('Y-')."01-01 "."00:00:00.000 ".$time_zone."'::timestamptz \n"; break; //this year
}
}
//calculate the summary data
$sql = "select \n";
$sql .= "e.domain_uuid, \n";
$sql .= "d.domain_name, \n";
$sql .= "e.extension, \n";
$sql .= "e.number_alias, \n";
$sql .= "count(*) \n";
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$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and (answer_stamp is not null and bridge_uuid is not null) \n";
if ($this->include_internal) {
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$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
else {
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$sql .= "and direction = 'inbound' \n";
}
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$sql .= ") \n";
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$sql .= "as answered, \n";
$sql .= "count(*) \n";
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$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and missed_call = true \n";
if (!permission_exists('xml_cdr_enterprise_leg')) {
$sql .= " and originating_leg_uuid is null \n";
}
elseif (!permission_exists('xml_cdr_lose_race')) {
$sql .= " and hangup_cause <> 'LOSE_RACE' \n";
}
if ($this->include_internal) {
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$sql .= " and (direction = 'inbound' or direction = 'local') ";
} else {
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$sql .= " and direction = 'inbound' ";
}
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$sql .= ") \n";
$sql .= "as missed, \n";
$sql .= "count(*) \n";
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$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and c.hangup_cause = 'NO_ANSWER' \n";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
else {
$sql .= "and direction = 'inbound' \n";
}
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$sql .= ") \n";
$sql .= "as no_answer, \n";
$sql .= "count(*) \n";
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$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and c.hangup_cause = 'USER_BUSY' \n";
if ($this->include_internal) {
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$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
else {
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$sql .= " and direction = 'inbound' \n";
}
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$sql .= ") \n";
$sql .= "as busy, \n";
$sql .= "sum(c.billsec) \n";
$sql .= "filter ( \n";
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$sql .= " where c.extension_uuid = e.extension_uuid \n";
if (!$this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'outbound') \n";
}
$sql .= " ) / \n";
$sql .= "count(*) \n";
$sql .= "filter ( \n";
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$sql .= " where c.extension_uuid = e.extension_uuid \n";
if (!$this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'outbound') \n";
}
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$sql .= ") \n";
$sql .= "as aloc, \n";
$sql .= "count(*) \n";
$sql .= "filter ( \n";
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$sql .= " where c.extension_uuid = e.extension_uuid \n";
if (!permission_exists('xml_cdr_enterprise_leg')) {
$sql .= " and originating_leg_uuid is null \n";
}
elseif (!permission_exists('xml_cdr_lose_race')) {
$sql .= " and hangup_cause <> 'LOSE_RACE' \n";
}
if ($this->include_internal) {
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$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
else {
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$sql .= " and direction = 'inbound' \n";
}
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$sql .= ") \n";
$sql .= "as inbound_calls, \n";
$sql .= "sum(c.billsec) \n";
$sql .= "filter ( \n";
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$sql .= " where c.extension_uuid = e.extension_uuid \n";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local')) \n";
}
else {
$sql .= " and direction = 'inbound') \n";
}
$sql .= "as inbound_duration, \n";
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and c.direction = 'outbound' \n";
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$sql .= ") \n";
$sql .= "as outbound_calls, \n";
$sql .= "sum(c.billsec) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and c.direction = 'outbound' \n";
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$sql .= ") \n";
$sql .= "as outbound_duration, \n";
$sql .= "e.description \n";
$sql .= "from v_extensions as e, v_domains as d, \n";
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$sql .= "( select \n";
$sql .= " domain_uuid, \n";
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$sql .= " extension_uuid, \n";
$sql .= " caller_id_number, \n";
$sql .= " destination_number, \n";
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$sql .= " missed_call, \n";
$sql .= " answer_stamp, \n";
$sql .= " bridge_uuid, \n";
$sql .= " direction, \n";
$sql .= " start_stamp, \n";
$sql .= " hangup_cause, \n";
$sql .= " originating_leg_uuid, \n";
$sql .= " billsec \n";
$sql .= " from v_xml_cdr \n";
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if (!($_GET['show'] === 'all' && permission_exists('xml_cdr_all'))) {
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$sql .= " where domain_uuid = :domain_uuid \n";
}
else {
$sql .= " where true \n";
}
$sql .= $sql_date_range;
$sql .= ") as c \n";
$sql .= "where \n";
$sql .= "d.domain_uuid = e.domain_uuid \n";
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if (!($_GET['show'] === 'all' && permission_exists('xml_cdr_all'))) {
$sql .= "and e.domain_uuid = :domain_uuid \n";
}
$sql .= "group by e.extension, e.domain_uuid, d.domain_uuid, e.number_alias, e.description \n";
$sql .= "order by extension asc \n";
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if (!($_GET['show'] === 'all' && permission_exists('xml_cdr_all'))) {
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$parameters['domain_uuid'] = $this->domain_uuid;
}
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$database = new database;
$summary = $database->select($sql, $parameters, 'all');
unset($parameters);
//return the array
return $summary;
}
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/**
* download the recordings
*/
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public function download($uuid) {
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if (permission_exists('xml_cdr_view')) {
//get call recording from database
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if (is_uuid($uuid)) {
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$sql = "select record_name, record_path from v_xml_cdr ";
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$sql .= "where xml_cdr_uuid = :xml_cdr_uuid ";
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//$sql .= "and domain_uuid = '".$domain_uuid."' \n";
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$parameters['xml_cdr_uuid'] = $uuid;
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//$parameters['domain_uuid'] = $domain_uuid;
$database = new database;
$row = $database->select($sql, $parameters, 'row');
if (is_array($row)) {
$record_name = $row['record_name'];
$record_path = $row['record_path'];
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}
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unset ($sql, $parameters, $row);
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}
//build full path
$record_file = $record_path.'/'.$record_name;
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//download the file
if (file_exists($record_file)) {
//content-range
if (isset($_SERVER['HTTP_RANGE']) && $_GET['t'] != "bin") {
$this->range_download($record_file);
}
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ob_clean();
$fd = fopen($record_file, "rb");
if ($_GET['t'] == "bin") {
header("Content-Type: application/force-download");
header("Content-Type: application/octet-stream");
header("Content-Type: application/download");
header("Content-Description: File Transfer");
}
else {
$file_ext = pathinfo($record_name, PATHINFO_EXTENSION);
switch ($file_ext) {
case "wav" : header("Content-Type: audio/x-wav"); break;
case "mp3" : header("Content-Type: audio/mpeg"); break;
case "ogg" : header("Content-Type: audio/ogg"); break;
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}
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}
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$record_name = preg_replace('#[^a-zA-Z0-9_\-\.]#', '', $record_name);
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header('Content-Disposition: attachment; filename="'.$record_name.'"');
header("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
header("Expires: Sat, 26 Jul 1997 05:00:00 GMT"); // Date in the past
if ($_GET['t'] == "bin") {
header("Content-Length: ".filesize($record_file));
}
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ob_clean();
fpassthru($fd);
}
}
} //end download method
/*
* range download method (helps safari play audio sources)
*/
private function range_download($file) {
$fp = @fopen($file, 'rb');
$size = filesize($file); // File size
$length = $size; // Content length
$start = 0; // Start byte
$end = $size - 1; // End byte
// Now that we've gotten so far without errors we send the accept range header
/* At the moment we only support single ranges.
* Multiple ranges requires some more work to ensure it works correctly
* and comply with the spesifications: http://www.w3.org/Protocols/rfc2616/rfc2616-sec19.html#sec19.2
*
* Multirange support annouces itself with:
* header('Accept-Ranges: bytes');
*
* Multirange content must be sent with multipart/byteranges mediatype,
* (mediatype = mimetype)
* as well as a boundry header to indicate the various chunks of data.
*/
header("Accept-Ranges: 0-$length");
// header('Accept-Ranges: bytes');
// multipart/byteranges
// http://www.w3.org/Protocols/rfc2616/rfc2616-sec19.html#sec19.2
if (isset($_SERVER['HTTP_RANGE'])) {
$c_start = $start;
$c_end = $end;
// Extract the range string
list(, $range) = explode('=', $_SERVER['HTTP_RANGE'], 2);
// Make sure the client hasn't sent us a multibyte range
if (strpos($range, ',') !== false) {
// (?) Shoud this be issued here, or should the first
// range be used? Or should the header be ignored and
// we output the whole content?
header('HTTP/1.1 416 Requested Range Not Satisfiable');
header("Content-Range: bytes $start-$end/$size");
// (?) Echo some info to the client?
exit;
}
// If the range starts with an '-' we start from the beginning
// If not, we forward the file pointer
// And make sure to get the end byte if spesified
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups Changes -------- - Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call. - Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant. - Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports. - Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page. - Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs. - Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic) Retroactive Changes --------------------- There are a few changes going back in time to bring everything in line with this better reporting accuracy: - If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving. - If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy. - On Newer Versions of postgres, this works: ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL; ``` - For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid; ``` - To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound) ``` UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true; ```
2021-02-18 14:51:48 +01:00
if ($range == '-') {
// The n-number of the last bytes is requested
$c_start = $size - substr($range, 1);
}
else {
$range = explode('-', $range);
$c_start = $range[0];
$c_end = (isset($range[1]) && is_numeric($range[1])) ? $range[1] : $size;
}
/* Check the range and make sure it's treated according to the specs.
* http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html
*/
// End bytes can not be larger than $end.
$c_end = ($c_end > $end) ? $end : $c_end;
// Validate the requested range and return an error if it's not correct.
if ($c_start > $c_end || $c_start > $size - 1 || $c_end >= $size) {
header('HTTP/1.1 416 Requested Range Not Satisfiable');
header("Content-Range: bytes $start-$end/$size");
// (?) Echo some info to the client?
exit;
}
$start = $c_start;
$end = $c_end;
$length = $end - $start + 1; // Calculate new content length
fseek($fp, $start);
header('HTTP/1.1 206 Partial Content');
}
// Notify the client the byte range we'll be outputting
header("Content-Range: bytes $start-$end/$size");
header("Content-Length: $length");
// Start buffered download
$buffer = 1024 * 8;
while(!feof($fp) && ($p = ftell($fp)) <= $end) {
if ($p + $buffer > $end) {
// In case we're only outputtin a chunk, make sure we don't
// read past the length
$buffer = $end - $p + 1;
}
set_time_limit(0); // Reset time limit for big files
echo fread($fp, $buffer);
flush(); // Free up memory. Otherwise large files will trigger PHP's memory limit.
}
fclose($fp);
}
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/**
* delete records
*/
public function delete($records) {
if (permission_exists($this->permission_prefix.'delete')) {
//add multi-lingual support
$language = new text;
$text = $language->get();
//validate the token
$token = new token;
if (!$token->validate($_SERVER['PHP_SELF'])) {
message::add($text['message-invalid_token'],'negative');
header('Location: '.$this->list_page);
exit;
}
//delete multiple records
if (is_array($records) && @sizeof($records) != 0) {
$records_deleted = 0;
//loop through records
foreach($records as $x => $record) {
if ($record['checked'] == 'true' && is_uuid($record['uuid'])) {
//get the call recordings
$sql = "select * from v_call_recordings ";
$sql .= "where call_recording_uuid = :xml_cdr_uuid ";
$parameters['xml_cdr_uuid'] = $record['uuid'];
$database = new database;
$row = $database->select($sql, $parameters, 'row');
unset($sql, $parameters);
//delete the call recording (file)
$call_recording_path = realpath($row['call_recording_path']);
$call_recording_name = $row['call_recording_name'];
if (file_exists($call_recording_path.'/'.$call_recording_name)) {
@unlink($call_recording_path.'/'.$call_recording_name);
}
//build the delete array
$array[$this->table][$x][$this->uuid_prefix.'uuid'] = $record['uuid'];
$array['call_recordings'][$x]['call_recording_uuid'] = $record['uuid'];
//increment counter
$records_deleted++;
}
}
//delete the checked rows
if (is_array($array) && @sizeof($array) != 0) {
//grant temporary permissions
$p = new permissions;
$p->add('call_recording_delete', 'temp');
//execute delete
$database = new database;
$database->app_name = $this->app_name;
$database->app_uuid = $this->app_uuid;
$database->delete($array);
unset($array);
//revoke temporary permissions
$p->delete('call_recording_delete', 'temp');
//set message
message::add($text['message-delete'].": ".$records_deleted);
}
unset($records);
}
}
} //method
2019-10-22 09:43:55 +02:00
} //class
}
2019-09-04 07:01:19 +02:00
?>