fusionpbx/app/xml_cdr/xml_cdr_inc.php

656 lines
26 KiB
PHP
Raw Normal View History

<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2024
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
Tony Fernandez <tfernandez@smartip.ca>
*/
2022-10-11 00:35:14 +02:00
//includes files
Use magic constant dir (#6711) * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ * use magic constant __DIR__ to load only functions.php * replace spaces with tab character * update dirname command to use levels instead of nesting * use magic constant __DIR__ * update dirname command to use levels instead of nesting * Update access_control_edit.php * Update access_control_import.php * Update access_controls.php * Update dnd.php * Update access_controls_reload.php * Update call_center_agents.php * Update call_center_agents.php * Update fax_queue.php * Update login.php * Update pdo.php * Update pdo_vm.php * Update switch.php * Update index.php * Update css.php * Update v_mailto.php * Update fax_to_email.php --------- Co-authored-by: FusionPBX <markjcrane@gmail.com>
2023-06-15 19:28:23 +02:00
require_once dirname(__DIR__, 2) . "/resources/require.php";
require_once "resources/check_auth.php";
require_once "resources/paging.php";
//check permissions
if (permission_exists('xml_cdr_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
//set permissions
$permission = array();
$permission['xml_cdr_view'] = permission_exists('xml_cdr_view');
$permission['xml_cdr_search_extension'] = permission_exists('xml_cdr_search_extension');
$permission['xml_cdr_delete'] = permission_exists('xml_cdr_delete');
$permission['xml_cdr_domain'] = permission_exists('xml_cdr_domain');
$permission['xml_cdr_search_call_center_queues'] = permission_exists('xml_cdr_search_call_center_queues');
$permission['xml_cdr_search_ring_groups'] = permission_exists('xml_cdr_search_ring_groups');
$permission['xml_cdr_statistics'] = permission_exists('xml_cdr_statistics');
$permission['xml_cdr_archive'] = permission_exists('xml_cdr_archive');
$permission['xml_cdr_all'] = permission_exists('xml_cdr_all');
$permission['xml_cdr_export'] = permission_exists('xml_cdr_export');
$permission['xml_cdr_export_csv'] = permission_exists('xml_cdr_export_csv');
$permission['xml_cdr_export_pdf'] = permission_exists('xml_cdr_export_pdf');
$permission['xml_cdr_search'] = permission_exists('xml_cdr_search');
$permission['xml_cdr_search_direction'] = permission_exists('xml_cdr_search_direction');
$permission['xml_cdr_b_leg'] = permission_exists('xml_cdr_b_leg');
$permission['xml_cdr_search_status'] = permission_exists('xml_cdr_search_status');
$permission['xml_cdr_search_caller_id'] = permission_exists('xml_cdr_search_caller_id');
$permission['xml_cdr_search_start_range'] = permission_exists('xml_cdr_search_start_range');
$permission['xml_cdr_search_duration'] = permission_exists('xml_cdr_search_duration');
$permission['xml_cdr_search_caller_destination'] = permission_exists('xml_cdr_search_caller_destination');
$permission['xml_cdr_search_destination'] = permission_exists('xml_cdr_search_destination');
$permission['xml_cdr_codecs'] = permission_exists('xml_cdr_codecs');
$permission['xml_cdr_search_tta'] = permission_exists('xml_cdr_search_tta');
$permission['xml_cdr_search_hangup_cause'] = permission_exists('xml_cdr_search_hangup_cause');
$permission['xml_cdr_search_recording'] = permission_exists('xml_cdr_search_recording');
$permission['xml_cdr_search_order'] = permission_exists('xml_cdr_search_order');
$permission['xml_cdr_extension'] = permission_exists('xml_cdr_extension');
$permission['xml_cdr_caller_id_name'] = permission_exists('xml_cdr_caller_id_name');
$permission['xml_cdr_caller_id_number'] = permission_exists('xml_cdr_caller_id_number');
$permission['xml_cdr_caller_destination'] = permission_exists('xml_cdr_caller_destination');
$permission['xml_cdr_destination'] = permission_exists('xml_cdr_destination');
$permission['xml_cdr_start'] = permission_exists('xml_cdr_start');
$permission['xml_cdr_tta'] = permission_exists('xml_cdr_tta');
$permission['xml_cdr_duration'] = permission_exists('xml_cdr_duration');
$permission['xml_cdr_pdd'] = permission_exists('xml_cdr_pdd');
$permission['xml_cdr_mos'] = permission_exists('xml_cdr_mos');
$permission['xml_cdr_hangup_cause'] = permission_exists('xml_cdr_hangup_cause');
$permission['xml_cdr_custom_fields'] = permission_exists('xml_cdr_custom_fields');
$permission['xml_cdr_search_advanced'] = permission_exists('xml_cdr_search_advanced');
$permission['xml_cdr_direction'] = permission_exists('xml_cdr_direction');
$permission['xml_cdr_recording'] = permission_exists('xml_cdr_recording');
$permission['xml_cdr_recording_play'] = permission_exists('xml_cdr_recording_play');
$permission['xml_cdr_recording_download'] = permission_exists('xml_cdr_recording_download');
$permission['xml_cdr_account_code'] = permission_exists('xml_cdr_account_code');
$permission['xml_cdr_status'] = permission_exists('xml_cdr_status');
$permission['xml_cdr_details'] = permission_exists('xml_cdr_details');
$permission['xml_cdr_lose_race'] = permission_exists('xml_cdr_lose_race');
$permission['xml_cdr_cc_agent_leg'] = permission_exists('xml_cdr_cc_agent_leg');
$permission['xml_cdr_cc_side'] = permission_exists('xml_cdr_cc_side');
$permission['xml_cdr_call_center_queues'] = permission_exists('xml_cdr_call_center_queues');
//set 24hr or 12hr clock
define('TIME_24HR', 1);
//set defaults
2023-05-16 18:07:32 +02:00
if(empty($_GET['show'])) {
$_GET['show'] = 'false';
}
//connect to database
$database = database::new();
//get post or get variables from http
2023-05-16 18:07:32 +02:00
if (!empty($_REQUEST)) {
$cdr_id = $_REQUEST["cdr_id"] ?? '';
$direction = $_REQUEST["direction"] ?? '';
$caller_id_name = $_REQUEST["caller_id_name"] ?? '';
$caller_id_number = $_REQUEST["caller_id_number"] ?? '';
$caller_destination = $_REQUEST["caller_destination"] ?? '';
$extension_uuid = $_REQUEST["extension_uuid"] ?? '';
$destination_number = $_REQUEST["destination_number"] ?? '';
$context = $_REQUEST["context"] ?? '';
$start_stamp_begin = $_REQUEST["start_stamp_begin"] ?? '';
$start_stamp_end = $_REQUEST["start_stamp_end"] ?? '';
$answer_stamp_begin = $_REQUEST["answer_stamp_begin"] ?? '';
$answer_stamp_end = $_REQUEST["answer_stamp_end"] ?? '';
$end_stamp_begin = $_REQUEST["end_stamp_begin"] ?? '';
$end_stamp_end = $_REQUEST["end_stamp_end"] ?? '';
$start_epoch = $_REQUEST["start_epoch"] ?? '';
$stop_epoch = $_REQUEST["stop_epoch"] ?? '';
$duration_min = $_REQUEST["duration_min"] ?? '';
$duration_max = $_REQUEST["duration_max"] ?? '';
$billsec = $_REQUEST["billsec"] ?? '';
$hangup_cause = $_REQUEST["hangup_cause"] ?? '';
$status = $_REQUEST["status"] ?? '';
$xml_cdr_uuid = $_REQUEST["xml_cdr_uuid"] ?? '';
$bleg_uuid = $_REQUEST["bleg_uuid"] ?? '';
$accountcode = $_REQUEST["accountcode"] ?? '';
$read_codec = $_REQUEST["read_codec"] ?? '';
$write_codec = $_REQUEST["write_codec"] ?? '';
$remote_media_ip = $_REQUEST["remote_media_ip"] ?? '';
$network_addr = $_REQUEST["network_addr"] ?? '';
$bridge_uuid = $_REQUEST["network_addr"] ?? '';
$tta_min = $_REQUEST['tta_min'] ?? '';
$tta_max = $_REQUEST['tta_max'] ?? '';
$recording = $_REQUEST['recording'] ?? '';
$order_by = $_REQUEST["order_by"] ?? '';
$order = $_REQUEST["order"] ?? '';
2024-01-12 21:57:48 +01:00
$cc_side = $_REQUEST["cc_side"] ?? '';
$call_center_queue_uuid = $_REQUEST["call_center_queue_uuid"] ?? '';
$ring_group_uuid = $_REQUEST["ring_group_uuid"] ?? '';
if (isset($_SESSION['cdr']['field']) && is_array($_SESSION['cdr']['field'])) {
2016-12-23 05:36:46 +01:00
foreach ($_SESSION['cdr']['field'] as $field) {
$array = explode(",", $field);
$field_name = end($array);
if (isset($_REQUEST[$field_name])) {
2019-06-07 05:10:20 +02:00
$$field_name = $_REQUEST[$field_name];
2016-12-23 05:36:46 +01:00
}
2016-12-22 01:02:10 +01:00
}
}
if (!empty($_REQUEST["mos_comparison"])) {
2019-06-07 05:10:20 +02:00
switch($_REQUEST["mos_comparison"]) {
case 'less': $mos_comparison = "<"; break;
case 'greater': $mos_comparison = ">"; break;
case 'lessorequal': $mos_comparison = "<="; break;
case 'greaterorequal': $mos_comparison = ">="; break;
case 'equal': $mos_comparison = "<"; break;
case 'notequal': $mos_comparison = "<>"; break;
2015-12-09 23:08:33 +01:00
}
2019-09-03 16:29:44 +02:00
}
else {
$mos_comparison = '';
}
2019-06-07 05:10:20 +02:00
//$mos_comparison = $_REQUEST["mos_comparison"];
$mos_score = $_REQUEST["mos_score"] ?? '';
$leg = $_REQUEST["leg"] ?? 'a';
}
2019-06-07 05:10:20 +02:00
//check to see if permission does not exist
if (!$permission['xml_cdr_b_leg']) {
$leg = 'a';
}
2015-12-09 23:08:33 +01:00
//set the export_format
if (isset($_REQUEST['export_format'])) {
$export_format = $_REQUEST['export_format'];
}
else {
$export_format = '';
}
2019-06-07 05:10:20 +02:00
//validate the order
switch ($order) {
case 'asc':
break;
case 'desc':
break;
default:
$order = '';
}
2016-12-22 01:02:10 +01:00
2019-06-07 05:10:20 +02:00
//set the assigned extensions
if (!$permission['xml_cdr_domain'] && isset($_SESSION['user']['extension']) && is_array($_SESSION['user']['extension'])) {
2019-06-07 05:10:20 +02:00
foreach ($_SESSION['user']['extension'] as $row) {
if (is_uuid($row['extension_uuid'])) {
$extension_uuids[] = $row['extension_uuid'];
}
}
}
//set the param variable which is used with paging
$param = "&cdr_id=".urlencode($cdr_id ?? '');
$param .= "&missed=".urlencode($missed ?? '');
$param .= "&direction=".urlencode($direction ?? '');
$param .= "&caller_id_name=".urlencode($caller_id_name ?? '');
$param .= "&caller_id_number=".urlencode($caller_id_number ?? '');
$param .= "&caller_destination=".urlencode($caller_destination ?? '');
$param .= "&extension_uuid=".urlencode($extension_uuid ?? '');
$param .= "&destination_number=".urlencode($destination_number ?? '');
$param .= "&context=".urlencode($context ?? '');
$param .= "&start_stamp_begin=".urlencode($start_stamp_begin ?? '');
$param .= "&start_stamp_end=".urlencode($start_stamp_end ?? '');
$param .= "&answer_stamp_begin=".urlencode($answer_stamp_begin ?? '');
$param .= "&answer_stamp_end=".urlencode($answer_stamp_end ?? '');
$param .= "&end_stamp_begin=".urlencode($end_stamp_begin ?? '');
$param .= "&end_stamp_end=".urlencode($end_stamp_end ?? '');
$param .= "&start_epoch=".urlencode($start_epoch ?? '');
$param .= "&stop_epoch=".urlencode($stop_epoch ?? '');
$param .= "&duration_min=".urlencode($duration_min ?? '');
$param .= "&duration_max=".urlencode($duration_max ?? '');
$param .= "&billsec=".urlencode($billsec ?? '');
$param .= "&hangup_cause=".urlencode($hangup_cause ?? '');
$param .= "&status=".urlencode($status ?? '');
$param .= "&xml_cdr_uuid=".urlencode($xml_cdr_uuid ?? '');
$param .= "&bleg_uuid=".urlencode($bleg_uuid ?? '');
$param .= "&accountcode=".urlencode($accountcode ?? '');
$param .= "&read_codec=".urlencode($read_codec ?? '');
$param .= "&write_codec=".urlencode($write_codec ?? '');
$param .= "&remote_media_ip=".urlencode($remote_media_ip ?? '');
$param .= "&network_addr=".urlencode($network_addr ?? '');
$param .= "&bridge_uuid=".urlencode($bridge_uuid ?? '');
$param .= "&mos_comparison=".urlencode($mos_comparison ?? '');
$param .= "&mos_score=".urlencode($mos_score ?? '');
$param .= "&tta_min=".urlencode($tta_min ?? '');
$param .= "&tta_max=".urlencode($tta_max ?? '');
$param .= "&recording=".urlencode($recording ?? '');
2024-01-12 21:57:48 +01:00
$param .= "&cc_side=".urlencode($cc_side ?? '');
$param .= "&call_center_queue_uuid=".urlencode($call_center_queue_uuid ?? '');
if (isset($_SESSION['cdr']['field']) && is_array($_SESSION['cdr']['field'])) {
2016-12-23 05:36:46 +01:00
foreach ($_SESSION['cdr']['field'] as $field) {
$array = explode(",", $field);
$field_name = end($array);
if (isset($$field_name)) {
2019-09-07 02:46:50 +02:00
$param .= "&".$field_name."=".urlencode($$field_name);
2016-12-23 05:36:46 +01:00
}
2016-12-22 01:02:10 +01:00
}
}
if ($_GET['show'] == 'all' && $permission['xml_cdr_all']) {
2017-12-09 20:26:36 +01:00
$param .= "&show=all";
}
2023-05-16 18:07:32 +02:00
if (!empty($order_by)) {
2019-09-07 02:46:50 +02:00
$param .= "&order_by=".urlencode($order_by)."&order=".urlencode($order);
}
//create the sql query to get the xml cdr records
if (empty($order_by)) { $order_by = "start_stamp"; }
if (empty($order)) { $order = "desc"; }
2014-07-11 03:34:47 +02:00
//set a default number of rows to show
$num_rows = '0';
2018-05-01 10:57:47 +02:00
//count the records in the database
/*
if ($_SESSION['cdr']['limit']['numeric'] == 0) {
2019-09-03 16:29:44 +02:00
$sql = "select count(*) from v_xml_cdr ";
$sql .= "where domain_uuid = :domain_uuid ";
$sql .= ".$sql_where;
$parameters['domain_uuid'] = $domain_uuid;
$database = new database;
$num_rows = $database->select($sql, $parameters, 'column');
unset($sql, $parameters);
2018-05-01 10:57:47 +02:00
}
*/
2017-04-08 23:17:52 +02:00
2018-05-01 10:57:47 +02:00
//limit the number of results
if (!empty($_SESSION['cdr']['limit']['numeric']) && $_SESSION['cdr']['limit']['numeric'] > 0) {
2018-05-01 10:57:47 +02:00
$num_rows = $_SESSION['cdr']['limit']['numeric'];
}
2018-05-01 10:57:47 +02:00
//set the default paging
2023-05-16 18:07:32 +02:00
//$rows_per_page = $_SESSION['domain']['paging']['numeric'];
2018-05-01 10:57:47 +02:00
//prepare to page the results
//$rows_per_page = ($_SESSION['domain']['paging']['numeric'] != '') ? $_SESSION['domain']['paging']['numeric'] : 50; //set on the page that includes this page
2024-02-20 21:57:29 +01:00
if (empty($_GET['page']) || (!empty($_GET['page']) && !is_numeric($_GET['page']))) {
$_GET['page'] = 0;
}
//ensure page is within bounds of integer
$page = filter_input(INPUT_GET, 'page', FILTER_VALIDATE_INT);
2018-05-01 10:57:47 +02:00
$offset = $rows_per_page * $page;
//set the time zone
if (isset($_SESSION['domain']['time_zone']['name'])) {
$time_zone = $_SESSION['domain']['time_zone']['name'];
}
else {
$time_zone = date_default_timezone_get();
}
$parameters['time_zone'] = $time_zone;
2024-02-20 21:57:29 +01:00
//set the sql time format
$sql_time_format = 'HH12:MI am';
if (!empty($_SESSION['domain']['time_format']['text'])) {
$sql_time_format = $_SESSION['domain']['time_format']['text'] == '12h' ? "HH12:MI am" : "HH24:MI";
}
//get the results from the db
2019-01-30 16:36:37 +01:00
$sql = "select \n";
$sql .= "c.domain_uuid, \n";
$sql .= "c.sip_call_id, \n";
2019-01-30 16:36:37 +01:00
$sql .= "e.extension, \n";
2024-05-23 22:31:56 +02:00
$sql .= "e.effective_caller_id_name as extension_name, \n";
2019-01-30 16:36:37 +01:00
$sql .= "c.start_stamp, \n";
$sql .= "c.end_stamp, \n";
$sql .= "to_char(timezone(:time_zone, start_stamp), 'DD Mon YYYY') as start_date_formatted, \n";
2024-02-20 21:57:29 +01:00
$sql .= "to_char(timezone(:time_zone, start_stamp), '".$sql_time_format."') as start_time_formatted, \n";
2019-01-30 16:36:37 +01:00
$sql .= "c.start_epoch, \n";
$sql .= "c.hangup_cause, \n";
$sql .= "c.billsec as duration, \n";
2019-01-30 16:36:37 +01:00
$sql .= "c.billmsec, \n";
2022-08-05 02:37:14 +02:00
$sql .= "c.missed_call, \n";
2019-01-30 16:36:37 +01:00
$sql .= "c.record_path, \n";
$sql .= "c.record_name, \n";
$sql .= "c.xml_cdr_uuid, \n";
$sql .= "c.bridge_uuid, \n";
$sql .= "c.direction, \n";
$sql .= "c.billsec, \n";
$sql .= "c.caller_id_name, \n";
$sql .= "c.caller_id_number, \n";
$sql .= "c.caller_destination, \n";
$sql .= "c.source_number, \n";
$sql .= "c.destination_number, \n";
$sql .= "c.leg, \n";
$sql .= "c.read_codec, \n";
$sql .= "c.write_codec, \n";
$sql .= "c.cc_side, \n";
//$sql .= "(c.xml is not null or c.json is not null) as raw_data_exists, \n";
//$sql .= "c.json, \n";
if (isset($_SESSION['cdr']['field']) && is_array($_SESSION['cdr']['field'])) {
foreach ($_SESSION['cdr']['field'] as $field) {
2016-12-23 00:59:34 +01:00
$array = explode(",", $field);
$field_name = end($array);
2019-01-30 16:36:37 +01:00
$sql .= $field_name.", \n";
}
}
if (isset($_SESSION['cdr']['export']) && is_array($_SESSION['cdr']['export'])) {
2018-02-09 21:39:32 +01:00
foreach ($_SESSION['cdr']['export'] as $field) {
2019-01-30 16:36:37 +01:00
$sql .= $field.", \n";
2018-02-09 21:39:32 +01:00
}
}
if ($permission['xml_cdr_account_code']) {
$sql .= "c.accountcode, \n";
}
2019-01-30 16:36:37 +01:00
$sql .= "c.answer_stamp, \n";
$sql .= "c.status, \n";
2019-01-30 16:36:37 +01:00
$sql .= "c.sip_hangup_disposition, \n";
if ($permission['xml_cdr_pdd']) {
2019-01-30 16:36:37 +01:00
$sql .= "c.pdd_ms, \n";
}
if ($permission['xml_cdr_mos']) {
2019-01-30 16:36:37 +01:00
$sql .= "c.rtp_audio_in_mos, \n";
}
2019-01-30 16:36:37 +01:00
$sql .= "(c.answer_epoch - c.start_epoch) as tta ";
if (!empty($_REQUEST['show']) && $_REQUEST['show'] == "all" && $permission['xml_cdr_all']) {
2019-01-30 16:36:37 +01:00
$sql .= ", c.domain_name \n";
}
2019-02-01 21:35:30 +01:00
$sql .= "from v_xml_cdr as c \n";
2019-06-07 05:10:20 +02:00
$sql .= "left join v_extensions as e on e.extension_uuid = c.extension_uuid \n";
$sql .= "inner join v_domains as d on d.domain_uuid = c.domain_uuid \n";
if (!empty($_REQUEST['show']) && $_REQUEST['show'] == "all" && $permission['xml_cdr_all']) {
$sql .= "where true \n";
2019-09-03 16:29:44 +02:00
}
else {
2019-06-07 05:10:20 +02:00
$sql .= "where c.domain_uuid = :domain_uuid \n";
$parameters['domain_uuid'] = $domain_uuid;
}
if (!$permission['xml_cdr_domain']) { //only show the user their calls
if (isset($extension_uuids) && is_array($extension_uuids) && @sizeof($extension_uuids)) {
$sql .= "and (c.extension_uuid = '".implode("' or c.extension_uuid = '", $extension_uuids)."') \n";
}
else {
$sql .= "and false \n";
}
2019-06-07 05:10:20 +02:00
}
if (!empty($start_epoch) && !empty($stop_epoch)) {
2019-09-03 16:29:44 +02:00
$sql .= "and start_epoch between :start_epoch and :stop_epoch \n";
2019-06-07 05:10:20 +02:00
$parameters['start_epoch'] = $start_epoch;
$parameters['stop_epoch'] = $stop_epoch;
}
if (!empty($cdr_id)) {
2019-06-07 05:10:20 +02:00
$sql .= "and cdr_id like :cdr_id \n";
$parameters['cdr_id'] = '%'.$cdr_id.'%';
}
if (!empty($direction)) {
2019-06-07 05:10:20 +02:00
$sql .= "and direction = :direction \n";
$parameters['direction'] = $direction;
}
if (!empty($caller_id_name)) {
2019-06-07 05:10:20 +02:00
$mod_caller_id_name = str_replace("*", "%", $caller_id_name);
if (strstr($mod_caller_id_name, '%')) {
$sql .= "and caller_id_name like :caller_id_name \n";
$parameters['caller_id_name'] = $mod_caller_id_name;
}
else {
$sql .= "and caller_id_name = :caller_id_name \n";
$parameters['caller_id_name'] = $mod_caller_id_name;
}
2019-06-07 05:10:20 +02:00
}
if (!empty($caller_id_number)) {
$mod_caller_id_number = str_replace("*", "%", $caller_id_number);
$mod_caller_id_number = preg_replace("#[^\+0-9.%/]#", "", $mod_caller_id_number);
if (strstr($mod_caller_id_number, '%')) {
$sql .= "and caller_id_number like :caller_id_number \n";
$parameters['caller_id_number'] = $mod_caller_id_number;
}
else {
$sql .= "and caller_id_number = :caller_id_number \n";
$parameters['caller_id_number'] = $mod_caller_id_number;
2019-06-07 05:10:20 +02:00
}
}
if (!empty($extension_uuid) && is_uuid($extension_uuid)) {
2019-06-07 05:10:20 +02:00
$sql .= "and e.extension_uuid = :extension_uuid \n";
2019-09-29 02:42:13 +02:00
$parameters['extension_uuid'] = $extension_uuid;
2019-06-07 05:10:20 +02:00
}
if (!empty($caller_destination)) {
$mod_caller_destination = str_replace("*", "%", $caller_destination);
$mod_caller_destination = preg_replace("#[^\+0-9.%/]#", "", $mod_caller_destination);
if (strstr($mod_caller_destination, '%')) {
$sql .= "and caller_destination like :caller_destination \n";
$parameters['caller_destination'] = $mod_caller_destination;
}
else {
$sql .= "and caller_destination = :caller_destination \n";
$parameters['caller_destination'] = $mod_caller_destination;
2019-06-07 05:10:20 +02:00
}
}
if (!empty($destination_number)) {
$mod_destination_number = str_replace("*", "%", $destination_number);
$mod_destination_number = preg_replace("#[^\+0-9.%/]#", "", $mod_destination_number);
if (strstr($mod_destination_number, '%')) {
$sql .= "and destination_number like :destination_number \n";
$parameters['destination_number'] = $mod_destination_number;
}
else {
$sql .= "and destination_number = :destination_number \n";
$parameters['destination_number'] = $mod_destination_number;
2019-06-07 05:10:20 +02:00
}
}
if (!empty($context)) {
2019-06-07 05:10:20 +02:00
$sql .= "and context like :context \n";
$parameters['context'] = '%'.$context.'%';
}
if (!empty($_SESSION['cdr']['field']) && is_array($_SESSION['cdr']['field'])) {
2019-06-07 05:10:20 +02:00
foreach ($_SESSION['cdr']['field'] as $field) {
$array = explode(",", $field);
$field_name = end($array);
if (isset($$field_name)) {
$$field_name = $_REQUEST[$field_name];
if (!empty($$field_name)) {
if (strstr($$field_name, '%')) {
$sql .= "and $field_name like :".$field_name." \n";
$parameters[$field_name] = $$field_name;
}
else {
$sql .= "and $field_name = :".$field_name." \n";
$parameters[$field_name] = $$field_name;
}
2019-06-07 05:10:20 +02:00
}
}
}
}
if (!empty($start_stamp_begin) && !empty($start_stamp_end)) {
$sql .= "and start_stamp between :start_stamp_begin::timestamptz and :start_stamp_end::timestamptz \n";
$parameters['start_stamp_begin'] = $start_stamp_begin.':00.000 '.$time_zone;
$parameters['start_stamp_end'] = $start_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
else {
if (!empty($start_stamp_begin)) {
$sql .= "and start_stamp >= :start_stamp_begin \n";
$parameters['start_stamp_begin'] = $start_stamp_begin.':00.000 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
if (!empty($start_stamp_end)) {
$sql .= "and start_stamp <= :start_stamp_end \n";
$parameters['start_stamp_end'] = $start_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
}
if (!empty($answer_stamp_begin) && !empty($answer_stamp_end)) {
$sql .= "and answer_stamp between :answer_stamp_begin::timestamptz and :answer_stamp_end::timestamptz \n";
$parameters['answer_stamp_begin'] = $answer_stamp_begin.':00.000 '.$time_zone;
$parameters['answer_stamp_end'] = $answer_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
else {
if (!empty($answer_stamp_begin)) {
$sql .= "and answer_stamp >= :answer_stamp_begin \n";
$parameters['answer_stamp_begin'] = $answer_stamp_begin.':00.000 '.$time_zone;;
2019-06-07 05:10:20 +02:00
}
if (!empty($answer_stamp_end)) {
$sql .= "and answer_stamp <= :answer_stamp_end \n";
$parameters['answer_stamp_end'] = $answer_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
}
if (!empty($end_stamp_begin) && !empty($end_stamp_end)) {
$sql .= "and end_stamp between :end_stamp_begin::timestamptz and :end_stamp_end::timestamptz \n";
$parameters['end_stamp_begin'] = $end_stamp_begin.':00.000 '.$time_zone;
$parameters['end_stamp_end'] = $end_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
else {
if (!empty($end_stamp_begin)) {
$sql .= "and end_stamp >= :end_stamp_begin \n";
$parameters['end_stamp_begin'] = $end_stamp_begin.':00.000 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
if (!empty($end_stamp_end)) {
$sql .= "and end_stamp <= :end_stamp_end \n";
$parameters['end_stamp'] = $end_stamp_end.':59.999 '.$time_zone;
2019-06-07 05:10:20 +02:00
}
}
2019-09-29 03:21:55 +02:00
if (is_numeric($duration_min)) {
$sql .= "and billsec >= :duration_min \n";
2019-09-29 03:21:55 +02:00
$parameters['duration_min'] = $duration_min;
}
if (is_numeric($duration_max)) {
$sql .= "and billsec <= :duration_max \n";
2019-09-29 03:21:55 +02:00
$parameters['duration_max'] = $duration_max;
2019-06-07 05:10:20 +02:00
}
if (!empty($billsec)) {
$sql .= "and billsec like :billsec \n";
2019-06-07 05:10:20 +02:00
$parameters['billsec'] = '%'.$billsec.'%';
}
if (!empty($hangup_cause)) {
$sql .= "and hangup_cause like :hangup_cause \n";
2019-06-07 05:10:20 +02:00
$parameters['hangup_cause'] = '%'.$hangup_cause.'%';
}
//exclude ring group legs that were not answered
if (!$permission['xml_cdr_lose_race']) {
$sql .= "and hangup_cause != 'LOSE_RACE' \n";
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups Changes -------- - Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call. - Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant. - Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports. - Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page. - Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs. - Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic) Retroactive Changes --------------------- There are a few changes going back in time to bring everything in line with this better reporting accuracy: - If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving. - If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy. - On Newer Versions of postgres, this works: ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL; ``` - For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while ``` UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid; ``` - To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound) ``` UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true; ```
2021-02-18 14:51:48 +01:00
}
if (!empty($status)) {
2024-02-22 23:54:18 +01:00
$sql .= "and status = :status \n";
$parameters['status'] = $status;
2019-06-07 05:10:20 +02:00
}
if (!empty($xml_cdr_uuid)) {
$sql .= "and xml_cdr_uuid = :xml_cdr_uuid \n";
2019-06-07 05:10:20 +02:00
$parameters['xml_cdr_uuid'] = $xml_cdr_uuid;
}
if (!empty($bleg_uuid)) {
$sql .= "and bleg_uuid = :bleg_uuid \n";
2019-06-07 05:10:20 +02:00
$parameters['bleg_uuid'] = $bleg_uuid;
}
if ($permission['xml_cdr_account_code'] && !empty($accountcode)) {
$sql .= "and c.accountcode = :accountcode \n";
2019-06-07 05:10:20 +02:00
$parameters['accountcode'] = $accountcode;
}
if (!empty($read_codec)) {
$sql .= "and read_codec like :read_codec \n";
2019-06-07 05:10:20 +02:00
$parameters['read_codec'] = '%'.$read_codec.'%';
}
if (!empty($write_codec)) {
$sql .= "and write_codec like :write_codec \n";
2019-06-07 05:10:20 +02:00
$parameters['write_codec'] = '%'.$write_codec.'%';
}
if (!empty($remote_media_ip)) {
$sql .= "and remote_media_ip like :remote_media_ip \n";
2019-06-07 05:10:20 +02:00
$parameters['remote_media_ip'] = $remote_media_ip;
}
if (!empty($network_addr)) {
$sql .= "and network_addr like :network_addr \n";
2019-06-07 05:10:20 +02:00
$parameters['network_addr'] = '%'.$network_addr.'%';
}
//if (strlen($mos_comparison) > 0 && !empty($mos_score) ) {
2019-06-07 05:10:20 +02:00
// $sql .= "and rtp_audio_in_mos = :mos_comparison :mos_score ";
// $parameters['mos_comparison'] = $mos_comparison;
// $parameters['mos_score'] = $mos_score;
//}
if (!empty($leg)) {
$sql .= "and leg = :leg \n";
2019-06-07 05:10:20 +02:00
$parameters['leg'] = $leg;
}
2019-09-29 03:30:07 +02:00
if (is_numeric($tta_min)) {
$sql .= "and (c.answer_epoch - c.start_epoch) >= :tta_min \n";
2019-09-29 03:30:07 +02:00
$parameters['tta_min'] = $tta_min;
}
if (is_numeric($tta_max)) {
$sql .= "and (c.answer_epoch - c.start_epoch) <= :tta_max \n";
2019-09-29 03:30:07 +02:00
$parameters['tta_max'] = $tta_max;
}
2019-09-29 03:47:00 +02:00
if ($recording == 'true' || $recording == 'false') {
if ($recording == 'true') {
$sql .= "and c.record_path is not null and c.record_name is not null \n";
2019-09-29 03:47:00 +02:00
}
if ($recording == 'false') {
$sql .= "and (c.record_path is null or c.record_name is null) \n";
2019-09-29 03:47:00 +02:00
}
}
//show agent originated legs only to those with the permission
if (!$permission['xml_cdr_cc_agent_leg']) {
$sql .= "and (cc_side is null or cc_side != 'agent') \n";
}
2024-01-12 21:57:48 +01:00
//call center queue search for member or agent
if (!empty($cc_side) && $permission['xml_cdr_cc_side']) {
2024-01-12 21:57:48 +01:00
$sql .= "and cc_side = :cc_side \n";
$parameters['cc_side'] = $cc_side;
}
//show specific call center queue
if (!empty($call_center_queue_uuid) && $permission['xml_cdr_call_center_queues']) {
2024-01-12 21:57:48 +01:00
$sql .= "and call_center_queue_uuid = :call_center_queue_uuid \n";
$parameters['call_center_queue_uuid'] = $call_center_queue_uuid;
}
//show specific ring groups
if (!empty($ring_group_uuid)) {
$sql .= "and ring_group_uuid = :ring_group_uuid \n";
$parameters['ring_group_uuid'] = $ring_group_uuid;
}
2019-06-07 05:10:20 +02:00
//end where
if (!empty($order_by)) {
2019-09-07 02:46:50 +02:00
$sql .= order_by($order_by, $order);
}
if ($export_format !== "csv" && $export_format !== "pdf") {
if ($rows_per_page == 0) {
2019-06-07 05:10:20 +02:00
$sql .= " limit :limit offset 0 \n";
$parameters['limit'] = $_SESSION['cdr']['limit']['numeric'];
}
else {
2019-06-07 05:10:20 +02:00
$sql .= " limit :limit offset :offset \n";
$parameters['limit'] = intval($rows_per_page);
$parameters['offset'] = intval($offset);
}
}
2019-06-07 05:10:20 +02:00
$sql = str_replace(" ", " ", $sql);
if ($archive_request && filter_var($_SESSION['cdr']['archive_database']['boolean'] ?? false, FILTER_VALIDATE_BOOL)) {
$database->driver = $_SESSION['cdr']['archive_database_driver']['text'];
$database->host = $_SESSION['cdr']['archive_database_host']['text'];
$database->type = $_SESSION['cdr']['archive_database_type']['text'];
$database->port = $_SESSION['cdr']['archive_database_port']['text'];
$database->db_name = $_SESSION['cdr']['archive_database_name']['text'];
$database->username = $_SESSION['cdr']['archive_database_username']['text'];
$database->password = $_SESSION['cdr']['archive_database_password']['text'];
}
2019-06-07 05:10:20 +02:00
$result = $database->select($sql, $parameters, 'all');
$result_count = is_array($result) ? sizeof($result) : 0;
unset($sql, $parameters);
2018-05-01 10:57:47 +02:00
//return the paging
2023-05-16 18:07:32 +02:00
if (empty($_REQUEST['export_format'])) {
2020-01-29 01:27:23 +01:00
list($paging_controls_mini, $rows_per_page) = paging($num_rows, $param, $rows_per_page, true, $result_count); //top
list($paging_controls, $rows_per_page) = paging($num_rows, $param, $rows_per_page, false, $result_count); //bottom
}
?>