246 lines
9.2 KiB
PHP
246 lines
9.2 KiB
PHP
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<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2012
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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require_once "root.php";
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require_once "includes/require.php";
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require_once "includes/checkauth.php";
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if (permission_exists('xml_cdr_view')) {
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//access granted
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}
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else {
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echo "access denied";
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exit;
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}
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//show all call detail records to admin and superadmin. for everyone else show only the call details for extensions assigned to them
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if (!if_group("admin") && !if_group("superadmin")) {
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// select caller_id_number, destination_number from v_xml_cdr where domain_uuid = ''
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// and (caller_id_number = '1001' or destination_number = '1001' or destination_number = '*991001')
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$sql_where = "where domain_uuid = '$domain_uuid' and ( ";
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if (count($_SESSION['user']['extension']) > 0) {
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$x = 0;
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foreach($_SESSION['user']['extension'] as $row) {
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if ($x==0) {
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if ($row['user'] > 0) { $sql_where .= "caller_id_number = '".$row['user']."' \n"; } //source
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}
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else {
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if ($row['user'] > 0) { $sql_where .= "or caller_id_number = '".$row['user']."' \n"; } //source
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}
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if ($row['user'] > 0) { $sql_where .= "or destination_number = '".$row['user']."' \n"; } //destination
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if ($row['user'] > 0) { $sql_where .= "or destination_number = '*99".$row['user']."' \n"; } //destination
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$x++;
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}
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}
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$sql_where .= ") ";
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}
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else {
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//superadmin or admin
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$sql_where = "where domain_uuid = '$domain_uuid' ";
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}
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//create the sql query to get the xml cdr records
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if (strlen($order_by) == 0) { $order_by = "start_epoch"; }
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if (strlen($order) == 0) { $order = "desc"; }
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//calculate the seconds in different time frames
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$seconds_hour = 3600;
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$seconds_day = $seconds_hour * 24;
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$seconds_week = $seconds_day * 7;
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$seconds_month = $seconds_day * 30;
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//get the call volume between a start end end time in seconds
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function get_call_volume_between($start, $end, $where) {
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global $db;
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if (strlen($where) == 0) {
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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}
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$sql = " select count(*) as count from v_xml_cdr ";
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$sql .= $where;
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$sql .= "and start_epoch BETWEEN ".$start." AND ".$end." ";
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$prep_statement = $db->prepare(check_sql($sql));
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$prep_statement->execute();
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$result = $prep_statement->fetchAll(PDO::FETCH_ASSOC);
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unset ($prep_statement, $sql);
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if (count($result) > 0) {
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foreach($result as $row) {
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return $row['count'];
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}
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}
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else {
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return false;
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}
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unset($prep_statement, $result, $sql);
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}
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//get the call time in seconds between the start and end time in seconds
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function get_call_seconds_between($start, $end, $where) {
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global $db;
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if (strlen($where) == 0) {
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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}
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$sql = " select sum(billsec) as seconds from v_xml_cdr ";
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$sql .= $where;
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$sql .= "and start_epoch BETWEEN ".$start." AND ".$end." ";
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$prep_statement = $db->prepare(check_sql($sql));
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$prep_statement->execute();
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$result = $prep_statement->fetchAll(PDO::FETCH_ASSOC);
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unset ($prep_statement, $sql);
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if (count($result) > 0) {
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foreach($result as $row) {
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$result = $row['seconds'];
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if (strlen($result) == 0) {
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return 0;
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}
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else {
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return $row['seconds'];
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}
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}
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}
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else {
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return false;
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}
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unset($prep_statement, $result, $sql);
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}
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//$call_seconds_1st_hour = get_call_seconds_between(3600, 0);
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//if (strlen($call_seconds_1st_hour) == 0) { $call_seconds_1st_hour = 0; }
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//round down to the nearest hour
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$time = time() - time() % 3600;
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//call info hour by hour
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for ($i = 0; $i <= 23; $i++) {
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$stats[$i]['start_epoch'] = $time - 3600*$i;
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$stats[$i]['stop_epoch'] = $stats[$i]['start_epoch'] + 3600;
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$stats[$i]['volume'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['seconds'] = get_call_seconds_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
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$stats[$i]['avg_sec'] = $stats[$i]['seconds'] / $stats[$i]['volume'];
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$stats[$i]['avg_min'] = ($stats[$i]['volume'] - $stats[$i]['missed']) / 60;
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//answer / seizure ratio
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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$where .= "and billsec = '0' ";
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$where .= "and direction = 'inbound' ";
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$stats[$i]['missed'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
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$stats[$i]['asr'] = (($stats[$i]['volume'] - $stats[$i]['missed']) / ($stats[$i]['volume']) * 100);
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//average length of call
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$stats[$i]['aloc'] = $stats[$i]['minutes'] / ($stats[$i]['volume'] - $stats[$i]['missed']);
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}
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//call info for a day
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$i = 24;
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$stats[$i]['start_epoch'] = time() - $seconds_day;
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$stats[$i]['stop_epoch'] = time();
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$stats[$i]['volume'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['seconds'] = get_call_seconds_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
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$stats[$i]['avg_sec'] = $stats[$i]['seconds'] / $stats[$i]['volume'];
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$stats[$i]['avg_min'] = ($stats[$i]['volume'] - $stats[$i]['missed']) / (60*24);
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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$where .= "and billsec = '0' ";
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$where .= "and direction = 'inbound' ";
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$stats[$i]['missed'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
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$stats[$i]['asr'] = (($stats[$i]['volume'] - $stats[$i]['missed']) / ($stats[$i]['volume']) * 100);
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$stats[$i]['aloc'] = $stats[$i]['minutes'] / ($stats[$i]['volume'] - $stats[$i]['missed']);
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$i++;
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//call info for a week
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$stats[$i]['start_epoch'] = time() - $seconds_week;
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$stats[$i]['stop_epoch'] = time();
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$stats[$i]['volume'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['seconds'] = get_call_seconds_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
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$stats[$i]['avg_sec'] = $stats[$i]['seconds'] / $stats[$i]['volume'];
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$stats[$i]['avg_min'] = ($stats[$i]['volume'] - $stats[$i]['missed']) / (60*24*7);
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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$where .= "and billsec = '0' ";
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$where .= "and direction = 'inbound' ";
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$stats[$i]['missed'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
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$stats[$i]['asr'] = (($stats[$i]['volume'] - $stats[$i]['missed']) / ($stats[$i]['volume']) * 100);
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$stats[$i]['aloc'] = $stats[$i]['minutes'] / ($stats[$i]['volume'] - $stats[$i]['missed']);
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$i++;
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//call info for a month
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$stats[$i]['start_epoch'] = time() - $seconds_month;
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$stats[$i]['stop_epoch'] = time();
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$stats[$i]['volume'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['seconds'] = get_call_seconds_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], '');
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$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
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$stats[$i]['avg_sec'] = $stats[$i]['seconds'] / $stats[$i]['volume'];
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$stats[$i]['avg_min'] = ($stats[$i]['volume'] - $stats[$i]['missed']) / (60*24*30);
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$where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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$where .= "and billsec = '0' ";
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$where .= "and direction = 'inbound' ";
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$stats[$i]['missed'] = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
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$stats[$i]['asr'] = (($stats[$i]['volume'] - $stats[$i]['missed']) / ($stats[$i]['volume']) * 100);
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$stats[$i]['aloc'] = $stats[$i]['minutes'] / ($stats[$i]['volume'] - $stats[$i]['missed']);
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$i++;
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//show the graph
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$x = 0;
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foreach ($stats as $row) {
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$graph['volume'][$x][] = date('H', $row['start_epoch']);
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$graph['volume'][$x][] = $row['volume']/1;
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if ($x == 23) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['minutes'][$x][] = date('H', $row['start_epoch']);
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$graph['minutes'][$x][] = round($row['minutes'],2);
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if ($x == 23) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['call_per_min'][$x][] = date('H', $row['start_epoch']);
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$graph['call_per_min'][$x][] = round($row['avg_min'],2);
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if ($x == 23) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['missed'][$x][] = date('H', $row['start_epoch']);
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$graph['missed'][$x][] = $row['missed']/1;
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if ($x == 23) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['asr'][$x][] = date('H', $row['start_epoch']);
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$graph['asr'][$x][] = round($row['asr'],2)/100;
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if ($x == 23) { break; }
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$x++;
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}
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$x = 0;
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foreach ($stats as $row) {
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$graph['aloc'][$x][] = date('H', $row['start_epoch']);
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$graph['aloc'][$x][] = round($row['aloc'],2);
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if ($x == 23) { break; }
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$x++;
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}
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?>
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