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Call center add agent no_answer_delay_time, agent set max_no_answer, and wrap_up_time to event socket call so that these are available immediately when updating an agent.

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Mark Crane
2012-10-18 16:15:12 +00:00
parent 5f742a032e
commit 02386dab61
1 changed files with 9 additions and 0 deletions
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app/call_center/v_call_center_agent_edit.php
+9
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@@ -170,6 +170,15 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//agent set busy_delay_time //agent set busy_delay_time
$cmd = "api callcenter_config agent set busy_delay_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_busy_delay_time; $cmd = "api callcenter_config agent set busy_delay_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_busy_delay_time;
$response = event_socket_request($fp, $cmd); $response = event_socket_request($fp, $cmd);
//agent set no_answer_delay_time
$cmd = "api callcenter_config agent set no_answer_delay_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_no_answer_delay_time;
$response = event_socket_request($fp, $cmd);
//agent set max_no_answer
$cmd = "api callcenter_config agent set max_no_answer ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_max_no_answer;
$response = event_socket_request($fp, $cmd);
//agent set wrap_up_time
$cmd = "api callcenter_config agent set wrap_up_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_wrap_up_time;
$response = event_socket_request($fp, $cmd);
} }
//add or update the database //add or update the database