diff --git a/resources/install/scripts/app/voicemail/resources/functions/send_email.lua b/resources/install/scripts/app/voicemail/resources/functions/send_email.lua
index 7bac94a943..5e4de39ed8 100644
--- a/resources/install/scripts/app/voicemail/resources/functions/send_email.lua
+++ b/resources/install/scripts/app/voicemail/resources/functions/send_email.lua
@@ -180,6 +180,7 @@
 					body = body:gsub("${caller_id_number}", caller_id_number);
 					body = body:gsub("${message_date}", message_date);
 					if (transcription ~= nil) then
+						transcription = transcription:gsub("%%", "*");
 						body = body:gsub("${message_text}", transcription);
 					end
 					body = body:gsub("${message_duration}", message_length_formatted);