diff --git a/resources/install/scripts/app/voicemail/resources/functions/record_message.lua b/resources/install/scripts/app/voicemail/resources/functions/record_message.lua
index a62196d05e..0d9d16230b 100644
--- a/resources/install/scripts/app/voicemail/resources/functions/record_message.lua
+++ b/resources/install/scripts/app/voicemail/resources/functions/record_message.lua
@@ -226,7 +226,7 @@
 				mkdir(voicemail_dir.."/"..voicemail_id);
 				if (vm_message_ext == "mp3") then
 					shout_exists = trim(api:execute("module_exists", "mod_shout"));
-					if (shout_exists == "true" and transcribe_enabled == "false") then
+					if (shout_exists == "true" and transcribe_enabled == "false") or (shout_exists == "true" and transcribe_enabled == "true" and voicemail_transcription_enabled == "false") then
 						freeswitch.consoleLog("notice", "using mod_shout for mp3 encoding\n");
 						--record in mp3 directly
 							result = session:recordFile(voicemail_dir.."/"..voicemail_id.."/msg_"..uuid..".mp3", max_len_seconds, record_silence_threshold, silence_seconds);