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Improvements to the labelling of various CC pages (#6764)

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* Improvements to the labeling of various CC pages
This commit is contained in:
Antonio Fernandez
2023-06-28 19:00:16 -06:00
committed by GitHub
parent ec04006971
commit 1057c4cf8e
4 changed files with 75 additions and 27 deletions
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app/call_centers/app_languages.php
+22 -22
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@@ -1872,8 +1872,8 @@ $text['label-exit_keys']['zh-cn'] = "退出键";
$text['label-exit_keys']['ja-jp'] = "終了キー";
$text['label-exit_keys']['ko-kr'] = "종료 키";
$text['description-exit_keys']['en-us'] = "Keys to quit the current queue waiting.";
$text['description-exit_keys']['en-gb'] = "Keys to quit the current queue waiting.";
$text['description-exit_keys']['en-us'] = "Define a key that can be used to exit the queue.";
$text['description-exit_keys']['en-gb'] = "Define a key that can be used to exit the queue.";
$text['description-exit_keys']['ar-eg'] = "مفاتيح لإنهاء انتظار قائمة الانتظار الحالية.";
$text['description-exit_keys']['de-at'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
$text['description-exit_keys']['de-ch'] = "Tasten um die aktuelle Warteschlange zu verlassen.";
@@ -2352,8 +2352,8 @@ $text['header-call_center_agent_add']['zh-cn'] = "呼叫中心代理";
$text['header-call_center_agent_add']['ja-jp'] = "コールセンターのエージェント";
$text['header-call_center_agent_add']['ko-kr'] = "콜센터 상담원";
$text['description-wrap_up_time']['en-us'] = "Enter the wrap up time.";
$text['description-wrap_up_time']['en-gb'] = "Enter the wrap up time.";
$text['description-wrap_up_time']['en-us'] = "The amount of time to wait before putting the agent back in the available queue to receive another call, to allow them to complete notes or other tasks.";
$text['description-wrap_up_time']['en-gb'] = "The amount of time to wait before putting the agent back in the available queue to receive another call, to allow them to complete notes or other tasks.";
$text['description-wrap_up_time']['ar-eg'] = "أدخل وقت الانتهاء.";
$text['description-wrap_up_time']['de-at'] = "Geben Sie die Nachbereitungszeit ein.";
$text['description-wrap_up_time']['de-ch'] = "Geben Sie die Nachbereitungszeit ein.";
@@ -2448,8 +2448,8 @@ $text['description-time_base_score']['zh-cn'] = "选择时基分数。";
$text['description-time_base_score']['ja-jp'] = "タイム ベース スコアを選択します。";
$text['description-time_base_score']['ko-kr'] = "시간축 점수를 선택합니다.";
$text['description-time_base_score_sec']['en-us'] = "Set the time base score in seconds. Higher numbers mean higher priority over other call centers.";
$text['description-time_base_score_sec']['en-gb'] = "Set the time base score in seconds. Higher numbers mean higher priority over other call centers.";
$text['description-time_base_score_sec']['en-us'] = "Set the time base score in seconds. Higher numbers mean higher priority.";
$text['description-time_base_score_sec']['en-gb'] = "Set the time base score in seconds. Higher numbers mean higher priority.";
$text['description-time_base_score_sec']['ar-eg'] = "قم بتعيين النتيجة الأساسية للوقت بالثواني. تعني الأرقام الأعلى أولوية أعلى على مراكز الاتصال الأخرى.";
$text['description-time_base_score_sec']['de-at'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
$text['description-time_base_score_sec']['de-ch'] = "Stellen Sie den Zeitbasiswert in Sekunden ein. Höhere Nummern bedeuten eine höhere Priorität gegenüber anderen Callcentern.";
@@ -2664,8 +2664,8 @@ $text['description-strategy']['zh-cn'] = "选择队列环策略。";
$text['description-strategy']['ja-jp'] = "キュー リング戦略を選択します。";
$text['description-strategy']['ko-kr'] = "대기열 링 전략을 선택합니다.";
$text['description-status']['en-us'] = "Select the default agent status.";
$text['description-status']['en-gb'] = "Select the default agent status.";
$text['description-status']['en-us'] = "Select the default agent status. Recommend leaving the status empty as it will keep the last known status after the service is restarted.";
$text['description-status']['en-gb'] = "Select the default agent status. Recommend leaving the status empty as it will keep the last known status after the service is restarted.";
$text['description-status']['ar-eg'] = "حدد حالة الوكيل الافتراضية.";
$text['description-status']['de-at'] = "Standard Benutzerstatus auswählen.";
$text['description-status']['de-ch'] = "Standard Benutzerstatus auswählen.";
@@ -2688,8 +2688,8 @@ $text['description-status']['zh-cn'] = "选择默认代理状态。";
$text['description-status']['ja-jp'] = "デフォルトのエージェント ステータスを選択します。";
$text['description-status']['ko-kr'] = "기본 상담원 상태를 선택합니다.";
$text['description-reject_delay_time']['en-us'] = "Enter the reject delay time.";
$text['description-reject_delay_time']['en-gb'] = "Enter the reject delay time.";
$text['description-reject_delay_time']['en-us'] = "If the agent presses the reject button on their phone, wait this defined time amount in seconds.";
$text['description-reject_delay_time']['en-gb'] = "If the agent presses the reject button on their phone, wait this defined time amount in seconds.";
$text['description-reject_delay_time']['ar-eg'] = "أدخل وقت تأخير الرفض.";
$text['description-reject_delay_time']['de-at'] = "Geben Sie die Verzögerung bis zur Zurückweisung an.";
$text['description-reject_delay_time']['de-ch'] = "Geben Sie die Verzögerung bis zur Zurückweisung an.";
@@ -2784,8 +2784,8 @@ $text['description-options']['zh-cn'] = "选择队列名称。";
$text['description-options']['ja-jp'] = "キュー名を選択します。";
$text['description-options']['ko-kr'] = "대기열 이름을 선택합니다.";
$text['description-no_answer_delay_time']['en-us'] = "Enter the agent no answer delay time in seconds.";
$text['description-no_answer_delay_time']['en-gb'] = "Enter the agent no answer delay time in seconds.";
$text['description-no_answer_delay_time']['en-us'] = "Enter the agent no answer delay time in seconds. How long the system will wait before reattempting a call to an agent who has not answered.";
$text['description-no_answer_delay_time']['en-gb'] = "Enter the agent no answer delay time in seconds. How long the system will wait before reattempting a call to an agent who has not answered.";
$text['description-no_answer_delay_time']['ar-eg'] = "أدخل الوكيل أي وقت تأخير الرد بالثواني.";
$text['description-no_answer_delay_time']['de-at'] = "Geben Sie die Zeit in Sekunden an, die gewartet werden soll bis ein Agent annimmt.";
$text['description-no_answer_delay_time']['de-ch'] = "Geben Sie die Zeit in Sekunden an, die gewartet werden soll bis ein Agent annimmt.";
@@ -2904,8 +2904,8 @@ $text['description-max_wait_time']['zh-cn'] = "输入最长等待时间。";
$text['description-max_wait_time']['ja-jp'] = "最大待ち時間を入力します。";
$text['description-max_wait_time']['ko-kr'] = "최대 대기 시간을 입력합니다.";
$text['description-max_no_answer']['en-us'] = "At max no answer, the agent's status will change to 'On Break'.";
$text['description-max_no_answer']['en-gb'] = "At max no answer, the agent's status will change to 'On Break'.";
$text['description-max_no_answer']['en-us'] = "If the agent fails to answer calls this number of times, their status is changed to 'On Break' automatically.";
$text['description-max_no_answer']['en-gb'] = "If the agent fails to answer calls this number of times, their status is changed to 'On Break' automatically.";
$text['description-max_no_answer']['ar-eg'] = "في حالة عدم وجود إجابة بحد أقصى ، ستتغير حالة الوكيل إلى عند الاستراحة.";
$text['description-max_no_answer']['de-at'] = "Geben Sie Max keine Antwort an.";
$text['description-max_no_answer']['de-ch'] = "Geben Sie Max keine Antwort an.";
@@ -2952,8 +2952,8 @@ $text['description-extension']['zh-cn'] = "输入分机号码。";
$text['description-extension']['ja-jp'] = "内線番号を入力します。";
$text['description-extension']['ko-kr'] = "내선번호를 입력하세요.";
$text['description-discard_abandoned_after']['en-us'] = "Set the discard abandoned after seconds.";
$text['description-discard_abandoned_after']['en-gb'] = "Set the discard abandoned after seconds.";
$text['description-discard_abandoned_after']['en-us'] = "The number of seconds before the abandoned call is removed from the queue.";
$text['description-discard_abandoned_after']['en-gb'] = "The number of seconds before the abandoned call is removed from the queue.";
$text['description-discard_abandoned_after']['ar-eg'] = "قم بتعيين المهملة بعد ثوانٍ.";
$text['description-discard_abandoned_after']['de-at'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
$text['description-discard_abandoned_after']['de-ch'] = "Setzen Sie die Zeit in Sekunden, nach der ein Anrufer nicht wieder in die Warteschlange eingereiht wird.";
@@ -3120,8 +3120,8 @@ $text['description-caller_id_name_prefix']['zh-cn'] = "在来电显示名称上
$text['description-caller_id_name_prefix']['ja-jp'] = "発信者 ID 名にプレフィックスを設定します。";
$text['description-caller_id_name_prefix']['ko-kr'] = "발신자 ID 이름에 접두사를 설정합니다.";
$text['description-caller_announce_sound']['en-us'] = "A sound to play for a caller at specific intervals, as defined (in seconds) by the Announce Frequency. Needs the full path to the wav file.";
$text['description-caller_announce_sound']['en-gb'] = "A sound to play for a caller at specific intervals, as defined (in seconds) by the Announce Frequency. Needs the full path to the wav file.";
$text['description-caller_announce_sound']['en-us'] = "A sound to play for a caller at specific intervals, as defined in seconds by the Announce Frequency. Full path to the recording is required.";
$text['description-caller_announce_sound']['en-gb'] = "A sound to play for a caller at specific intervals, as defined in seconds by the Announce Frequency. Full path to the recording is required.";
$text['description-caller_announce_sound']['ar-eg'] = "صوت يتم تشغيله للمتصل على فترات زمنية محددة ، كما هو محدد (بالثواني) بواسطة تردد الإعلان. يحتاج إلى المسار الكامل لملف wav.";
$text['description-caller_announce_sound']['de-at'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
$text['description-caller_announce_sound']['de-ch'] = "Eine Datei, die regelmäßig dem Anrufer vorgespielt werden soll. Benötigt den kompletten Pfad zur wav Datei.";
@@ -3264,8 +3264,8 @@ $text['description-call_center_agent_status']['zh-cn'] = "列出所有呼叫中
$text['description-call_center_agent_status']['ja-jp'] = "1 人以上のエージェントのステータスを変更するオプションを使用して、すべてのコール センター エージェントを一覧表示します。";
$text['description-call_center_agent_status']['ko-kr'] = "하나 이상의 상담원 상태를 변경하는 옵션과 함께 모든 콜 센터 상담원을 나열합니다.";
$text['description-busy_delay_time']['en-us'] = "Enter the agent busy delay time.";
$text['description-busy_delay_time']['en-gb'] = "Enter the agent busy delay time.";
$text['description-busy_delay_time']['en-us'] = "If a busy response is received then wait for the delay time in seconds before calling the agent again.";
$text['description-busy_delay_time']['en-gb'] = "If a busy response is received then wait for the delay time in seconds before calling the agent again.";
$text['description-busy_delay_time']['ar-eg'] = "أدخل العميل مشغول بالوقت المتأخر";
$text['description-busy_delay_time']['de-at'] = "Geben Sie eine Wartezeit für den Agenten an.";
$text['description-busy_delay_time']['de-ch'] = "Geben Sie eine Wartezeit für den Agenten an.";
@@ -3408,8 +3408,8 @@ $text['description-agent']['zh-cn'] = "选择代理名称。";
$text['description-agent']['ja-jp'] = "エージェント名を選択します。";
$text['description-agent']['ko-kr'] = "에이전트 이름을 선택합니다.";
$text['description-abandoned_resume_allowed']['en-us'] = "Set the abandoned resume allowed to true or false.";
$text['description-abandoned_resume_allowed']['en-gb'] = "Set the abandoned resume allowed to true or false.";
$text['description-abandoned_resume_allowed']['en-us'] = "A caller who has left the queue can resume their position in the queue by calling again before the abandoned call has been discarded.";
$text['description-abandoned_resume_allowed']['en-gb'] = "A caller who has left the queue can resume their position in the queue by calling again before the abandoned call has been discarded.";
$text['description-abandoned_resume_allowed']['ar-eg'] = "اضبط السيرة الذاتية المهجورة المسموح بها على صواب أو خطأ.";
$text['description-abandoned_resume_allowed']['de-at'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";
$text['description-abandoned_resume_allowed']['de-ch'] = "Schalten Sie die Wideraufnahme von Anrufern in der Warteschlange Ein oder Aus.";