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Update XML CDR Extension Summary Queries #5979 (#6365)

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* Change labels to reflect new CC missed field

* Update extension summary queries

* Hide number alias field
This commit is contained in:
emak
2022-05-05 10:43:44 -06:00
committed by GitHub
parent 4e2fe618e7
commit 2050d98e3e
3 changed files with 59 additions and 34 deletions
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app/xml_cdr/resources/classes/xml_cdr.php
+41 -16
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@@ -432,7 +432,7 @@ if (!class_exists('xml_cdr')) {
//call center
$this->array[$key]['cc_side'] = urldecode($xml->variables->cc_side);
$this->array[$key]['cc_member_uuid'] = urldecode($xml->variables->cc_member_uuid);
$this->array[$key]['cc_queue_joined_epoch'] = urldecode($xml->variables->cc_queue_joined_epoch);
$this->array[$key]['cc_queue'] = urldecode($xml->variables->cc_queue);
$this->array[$key]['cc_member_session_uuid'] = urldecode($xml->variables->cc_member_session_uuid);
$this->array[$key]['cc_agent_uuid'] = urldecode($xml->variables->cc_agent_uuid);
$this->array[$key]['cc_agent'] = urldecode($xml->variables->cc_agent);
@@ -1042,10 +1042,14 @@ if (!class_exists('xml_cdr')) {
$sql .= "e.extension, \n";
$sql .= "e.number_alias, \n";
//answered
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and (answer_stamp is not null and bridge_uuid is not null) \n";
$sql .= " and hangup_cause != 'LOSE_RACE' \n";
$sql .= " and originating_leg_uuid IS NULL \n";
$sql .= " and (answer_stamp IS NOT NULL and bridge_uuid IS NOT NULL) \n";
$sql .= " and (cc_side IS NULL or cc_side !='agent')";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
@@ -1055,16 +1059,30 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as answered, \n";
//missed
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and missed_call = true \n";
if (!permission_exists('xml_cdr_enterprise_leg')) {
$sql .= " and originating_leg_uuid is null \n";
}
elseif (!permission_exists('xml_cdr_lose_race')) {
$sql .= " and hangup_cause <> 'LOSE_RACE' \n";
}
$sql .= " and hangup_cause != 'LOSE_RACE' \n";
$sql .= " and originating_leg_uuid IS NULL \n";
$sql .= " and ( \n";
$sql .= " ( \n";
$sql .= " missed_call = '1' \n";
$sql .= " and (cc_side is null or cc_side != 'agent') \n";
$sql .= " ) \n";
$sql .= " or ( \n";
$sql .= " (cc_side is null or cc_side != 'agent') \n";
$sql .= " and (answer_stamp is not null and bridge_uuid is null) \n";
$sql .= " ) \n";
$sql .= " or ( \n";
$sql .= " ((answer_stamp is null and bridge_uuid is null) \n";
$sql .= " and sip_hangup_disposition != 'send_refuse' ) \n";
$sql .= " or ( answer_stamp is not null and bridge_uuid is null and voicemail_message = false )) \n";
$sql .= " and (cc_side is null or cc_side != 'agent') \n";
$sql .= " ) \n";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local') ";
} else {
@@ -1073,10 +1091,12 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as missed, \n";
//cc missed
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
$sql .= " and c.hangup_cause = 'NO_ANSWER' \n";
$sql .= " and (cc_side IS NOT NULL or cc_side ='agent')";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
@@ -1086,6 +1106,7 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as no_answer, \n";
//busy
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
@@ -1099,6 +1120,7 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as busy, \n";
//aloc
$sql .= "sum(c.billsec) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
@@ -1115,15 +1137,13 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as aloc, \n";
//inbound calls
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
if (!permission_exists('xml_cdr_enterprise_leg')) {
$sql .= " and originating_leg_uuid is null \n";
}
elseif (!permission_exists('xml_cdr_lose_race')) {
$sql .= " and hangup_cause <> 'LOSE_RACE' \n";
}
$sql .= " and hangup_cause != 'LOSE_RACE' \n";
$sql .= " and originating_leg_uuid IS NULL \n";
$sql .= " and (cc_side is null or cc_side != 'agent') \n";
if ($this->include_internal) {
$sql .= " and (direction = 'inbound' or direction = 'local') \n";
}
@@ -1133,6 +1153,7 @@ if (!class_exists('xml_cdr')) {
$sql .= ") \n";
$sql .= "as inbound_calls, \n";
//inbound duration
$sql .= "sum(c.billsec) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
@@ -1144,6 +1165,7 @@ if (!class_exists('xml_cdr')) {
}
$sql .= "as inbound_duration, \n";
//outbound duration
$sql .= "count(*) \n";
$sql .= "filter ( \n";
$sql .= " where c.extension_uuid = e.extension_uuid \n";
@@ -1173,7 +1195,10 @@ if (!class_exists('xml_cdr')) {
$sql .= " start_stamp, \n";
$sql .= " hangup_cause, \n";
$sql .= " originating_leg_uuid, \n";
$sql .= " billsec \n";
$sql .= " billsec, \n";
$sql .= " cc_side, \n";
$sql .= " sip_hangup_disposition, \n";
$sql .= " voicemail_message \n";
$sql .= " from v_xml_cdr \n";
if (!($_GET['show'] === 'all' && permission_exists('xml_cdr_extension_summary_all'))) {
$sql .= " where domain_uuid = :domain_uuid \n";