Fixed a couple of typos and changed the way the DSN is inserted.
This commit is contained in:
parent
4d3e4cb815
commit
2cef65a708
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@ -1,275 +1,276 @@
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-- xml_handler.lua
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-- Part of FusionPBX
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-- Copyright (C) 2015 Mark J Crane <markjcrane@fusionpbx.com>
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-- All rights reserved.
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-- xml_handler.lua
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-- Part of FusionPBX
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-- Copyright (C) 2015 Mark J Crane <markjcrane@fusionpbx.com>
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-- All rights reserved.
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--
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-- Redistribution and use in source and binary forms, with or without
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-- modification, are permitted provided that the following conditions are met:
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-- Redistribution and use in source and binary forms, with or without
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-- modification, are permitted provided that the following conditions are met:
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--
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-- 1. Redistributions of source code must retain the above copyright notice,
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-- this list of conditions and the following disclaimer.
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-- 1. Redistributions of source code must retain the above copyright notice,
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-- this list of conditions and the following disclaimer.
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--
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-- 2. Redistributions in binary form must reproduce the above copyright
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-- notice, this list of conditions and the following disclaimer in the
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-- documentation and/or other materials provided with the distribution.
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-- 2. Redistributions in binary form must reproduce the above copyright
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-- notice, this list of conditions and the following disclaimer in the
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-- documentation and/or other materials provided with the distribution.
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--
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-- THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
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-- INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
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-- AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
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-- AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
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-- OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
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-- SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
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-- INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
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-- CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
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-- ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
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-- POSSIBILITY OF SUCH DAMAGE.
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-- THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
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-- INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
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-- AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
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-- AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
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-- OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
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-- SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
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-- INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
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-- CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
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-- ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
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-- POSSIBILITY OF SUCH DAMAGE.
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--get the cache
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hostname = trim(api:execute("switchname", ""));
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if (trim(api:execute("module_exists", "mod_memcache")) == "true") then
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XML_STRING = trim(api:execute("memcache", "get configuration:callcenter.conf:" .. hostname));
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else
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XML_STRING = "-ERR NOT FOUND";
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end
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hostname = trim(api:execute("switchname", ""));
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if (trim(api:execute("module_exists", "mod_memcache")) == "true") then
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XML_STRING = trim(api:execute("memcache", "get configuration:callcenter.conf:" .. hostname));
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else
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XML_STRING = "-ERR NOT FOUND";
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end
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--set the cache
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if (XML_STRING == "-ERR NOT FOUND") or (XML_STRING == "-ERR CONNECTION FAILURE") then
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if (XML_STRING == "-ERR NOT FOUND") or (XML_STRING == "-ERR CONNECTION FAILURE") then
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--connect to the database
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dofile(scripts_dir.."/resources/functions/database_handle.lua");
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dbh = database_handle('system');
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--connect to the database
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dofile(scripts_dir.."/resources/functions/database_handle.lua");
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dbh = database_handle('system');
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--exits the script if we didn't connect properly
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assert(dbh:connected());
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--exits the script if we didn't connect properly
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assert(dbh:connected());
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--get the domain_uuid
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if (domain_uuid == nil) then
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--get the domain_uuid
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if (domain_name ~= nil) then
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sql = "SELECT domain_uuid FROM v_domains ";
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sql = sql .. "WHERE domain_name = '" .. domain_name .."' ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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status = dbh:query(sql, function(rows)
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domain_uuid = rows["domain_uuid"];
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end);
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end
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end
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--get the domain_uuid
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if (domain_uuid == nil) then
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--get the domain_uuid
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if (domain_name ~= nil) then
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sql = "SELECT domain_uuid FROM v_domains ";
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sql = sql .. "WHERE domain_name = '" .. domain_name .."' ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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status = dbh:query(sql, function(rows)
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domain_uuid = rows["domain_uuid"];
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end);
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end
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end
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--get the variables
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dsn = trim(api:execute("global_getvar", "dsn"));
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--get the variables
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dsn = trim(api:execute("global_getvar", "dsn"));
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--start the xml array
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local xml = {}
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table.insert(xml, [[<?xml version="1.0" encoding="UTF-8" standalone="no"?>]]);
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table.insert(xml, [[<document type="freeswitch/xml">]]);
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table.insert(xml, [[ <section name="configuration">]]);
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table.insert(xml, [[ <configuration name="callcenter.conf" description="Call Center">]]);
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table.insert(xml, [[ <settings>]]);
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if (string.len(dsn) > 0) then
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table.insert(xml, [[ <param name="odbc-dsn" value="$${dsn}"/>]]);
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end
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--table.insert(xml, [[ <param name="dbname" value="/usr/local/freeswitch/db/call_center.db"/>]]);
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table.insert(xml, [[ </settings>]]);
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--start the xml array
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local xml = {}
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table.insert(xml, [[<?xml version="1.0" encoding="UTF-8" standalone="no"?>]]);
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table.insert(xml, [[<document type="freeswitch/xml">]]);
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table.insert(xml, [[ <section name="configuration">]]);
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table.insert(xml, [[ <configuration name="callcenter.conf" description="Call Center">]]);
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table.insert(xml, [[ <settings>]]);
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if (string.len(dsn) > 0) then
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table.insert(xml, [[ <param name="odbc-dsn" value="]]..database["switch"]..[["/>]]);
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end
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--table.insert(xml, [[ <param name="dbname" value="/usr/local/freeswitch/db/call_center.db"/>]]);
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table.insert(xml, [[ </settings>]]);
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--write the queues
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table.insert(xml, [[ <queues>]]);
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sql = "select * from v_call_center_queues ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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x = 0;
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dbh:query(sql, function(row)
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--set as variables
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queue_name = row.queue_name;
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queue_extension = row.queue_extension;
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queue_strategy = row.queue_strategy;
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queue_moh_sound = row.queue_moh_sound;
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queue_record_template = row.queue_record_template;
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queue_time_base_score = row.queue_time_base_score;
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queue_max_wait_time = row.queue_max_wait_time;
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queue_max_wait_time_with_no_agent = row.queue_max_wait_time_with_no_agent;
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queue_tier_rules_apply = row.queue_tier_rules_apply;
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queue_tier_rule_wait_second = row.queue_tier_rule_wait_second;
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queue_tier_rule_wait_multiply_level = row.queue_tier_rule_wait_multiply_level;
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queue_tier_rule_no_agent_no_wait = row.queue_tier_rule_no_agent_no_wait;
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queue_discard_abandoned_after = row.queue_discard_abandoned_after;
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queue_abandoned_resume_allowed = row.queue_abandoned_resume_allowed;
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queue_announce_sound = row.queue_announce_sound;
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queue_announce_frequency = row.queue_announce_frequency;
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queue_description = row.queue_description;
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--write the queues
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table.insert(xml, [[ <queues>]]);
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sql = "select * from v_call_center_queues ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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x = 0;
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dbh:query(sql, function(row)
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--set as variables
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queue_name = row.queue_name;
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queue_extension = row.queue_extension;
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queue_strategy = row.queue_strategy;
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queue_moh_sound = row.queue_moh_sound;
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queue_record_template = row.queue_record_template;
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queue_time_base_score = row.queue_time_base_score;
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queue_max_wait_time = row.queue_max_wait_time;
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queue_max_wait_time_with_no_agent = row.queue_max_wait_time_with_no_agent;
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queue_tier_rules_apply = row.queue_tier_rules_apply;
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queue_tier_rule_wait_second = row.queue_tier_rule_wait_second;
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queue_tier_rule_wait_multiply_level = row.queue_tier_rule_wait_multiply_level;
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queue_tier_rule_no_agent_no_wait = row.queue_tier_rule_no_agent_no_wait;
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queue_discard_abandoned_after = row.queue_discard_abandoned_after;
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queue_abandoned_resume_allowed = row.queue_abandoned_resume_allowed;
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queue_announce_sound = row.queue_announce_sound;
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queue_announce_frequency = row.queue_announce_frequency;
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queue_description = row.queue_description;
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table.insert(xml, [[ <queue name="]]..queue_name..[[@]]..domain_name..[[">]]);
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table.insert(xml, [[ <param name="strategy" value="]]..queue_strategy..[[">]]);
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if (string.len(queue_moh_sound) == 0) then
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table.insert(xml, [[ <param name="moh-sound" value=local_stream://default">]]);
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else
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if (string.sub(queue_moh_sound, 0, 15) == 'local_stream://') then
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table.insert(xml, [[ <param name=""moh-sound" value="]]..queue_moh_sound..[[">]]);
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elseif (string.sub(queue_moh_sound, 0, 2) == '${' and string.sub(queue_moh_sound, -5) == 'ring}') then
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table.insert(xml, [[ <param name=""moh-sound" value=tone_stream://"]]..queue_moh_sound..[[";loops=-1>]]);
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else
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table.insert(xml, [[ <param name=""moh-sound" value="]]..queue_moh_sound..[[">]]);
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end
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end
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if (string.len(queue_record_template) > 0) then
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table.insert(xml, [[ <param name="record-templat" value="]]..queue_record_template..[[">]]);
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end
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table.insert(xml, [[ <param name="time-base-score" value="]]..queue_time_base_score..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time" value="]]..queue_max_wait_time..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time-with-no-agent" value="]]..queue_max_wait_time_with_no_agent..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time-with-no-agent-time-reached" value="]]..queue_max_wait_time_with_no_agent_time_reached..[[">]]);
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table.insert(xml, [[ <param name="tier-rules-apply" value="]]..queue_tier_rules_apply..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-wait-second" value="]]..queue_tier_rule_wait_second..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-wait-multiply-level" value="]]..queue_tier_rule_wait_multiply_level..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-no-agent-no-wait" value="]]..queue_tier_rule_no_agent_no_wait..[[">]]);
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table.insert(xml, [[ <param name="discard-abandoned-after" value="]]..queue_discard_abandoned_after..[[">]]);
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table.insert(xml, [[ <param name="abandoned-resume-allowed" value="]]..queue_abandoned_resume_allowed..[[">]]);
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table.insert(xml, [[ <param name="announce-sound" value="]]..queue_announce_sound..[[">]]);
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table.insert(xml, [[ <param name="announce-frequency" value="]]..queue_announce_frequency..[[">]]);
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table.insert(xml, [[ </queue>]]);
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table.insert(xml, [[ <queue name="]]..queue_name..[[@]]..domain_name..[[">]]);
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table.insert(xml, [[ <param name="strategy" value="]]..queue_strategy..[[">]]);
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if (string.len(queue_moh_sound) == 0) then
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table.insert(xml, [[ <param name="moh-sound" value=local_stream://default">]]);
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else
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if (string.sub(queue_moh_sound, 0, 15) == 'local_stream://') then
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table.insert(xml, [[ <param name=""moh-sound" value="]]..queue_moh_sound..[[">]]);
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elseif (string.sub(queue_moh_sound, 0, 2) == '${' and string.sub(queue_moh_sound, -5) == 'ring}') then
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table.insert(xml, [[ <param name=""moh-sound" value=tone_stream://"]]..queue_moh_sound..[[";loops=-1>]]);
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else
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table.insert(xml, [[ <param name=""moh-sound" value="]]..queue_moh_sound..[[">]]);
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end
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end
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if (string.len(queue_record_template) > 0) then
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table.insert(xml, [[ <param name="record-templat" value="]]..queue_record_template..[[">]]);
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end
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table.insert(xml, [[ <param name="time-base-score" value="]]..queue_time_base_score..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time" value="]]..queue_max_wait_time..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time-with-no-agent" value="]]..queue_max_wait_time_with_no_agent..[[">]]);
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table.insert(xml, [[ <param name="max-wait-time-with-no-agent-time-reached" value="]]..queue_max_wait_time_with_no_agent_time_reached..[[">]]);
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table.insert(xml, [[ <param name="tier-rules-apply" value="]]..queue_tier_rules_apply..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-wait-second" value="]]..queue_tier_rule_wait_second..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-wait-multiply-level" value="]]..queue_tier_rule_wait_multiply_level..[[">]]);
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table.insert(xml, [[ <param name="tier-rule-no-agent-no-wait" value="]]..queue_tier_rule_no_agent_no_wait..[[">]]);
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table.insert(xml, [[ <param name="discard-abandoned-after" value="]]..queue_discard_abandoned_after..[[">]]);
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table.insert(xml, [[ <param name="abandoned-resume-allowed" value="]]..queue_abandoned_resume_allowed..[[">]]);
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table.insert(xml, [[ <param name="announce-sound" value="]]..queue_announce_sound..[[">]]);
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table.insert(xml, [[ <param name="announce-frequency" value="]]..queue_announce_frequency..[[">]]);
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table.insert(xml, [[ </queue>]]);
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--increment the value of x
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x = x + 1;
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end)
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table.insert(xml, [[ </queues>]]);
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--increment the value of x
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x = x + 1;
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end)
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table.insert(xml, [[ </queues>]]);
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--get the agents
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table.insert(xml, [[ <agents>]]);
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sql = "select * from v_call_center_agents ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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x = 0;
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dbh:query(sql, function(row)
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--get the values from the database and set as variables
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agent_name = row.agent_name;
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agent_type = row.agent_type;
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agent_call_timeout = row.agent_call_timeout;
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agent_contact = row.agent_contact;
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agent_status = row.agent_status;
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agent_no_answer_delay_time = row.agent_no_answer_delay_time;
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agent_max_no_answer = row.agent_max_no_answer;
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agent_wrap_up_time = row.agent_wrap_up_time;
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agent_reject_delay_time = row.agent_reject_delay_time;
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agent_busy_delay_time = row.agent_busy_delay_time;
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--get the agents
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table.insert(xml, [[ <agents>]]);
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sql = "select * from v_call_center_agents ";
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if (debug["sql"]) then
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freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
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end
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x = 0;
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dbh:query(sql, function(row)
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--get the values from the database and set as variables
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agent_name = row.agent_name;
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agent_type = row.agent_type;
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agent_call_timeout = row.agent_call_timeout;
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agent_contact = row.agent_contact;
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agent_status = row.agent_status;
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agent_no_answer_delay_time = row.agent_no_answer_delay_time;
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agent_max_no_answer = row.agent_max_no_answer;
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agent_wrap_up_time = row.agent_wrap_up_time;
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agent_reject_delay_time = row.agent_reject_delay_time;
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agent_busy_delay_time = row.agent_busy_delay_time;
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--get and then set the complete agent_contact with the call_timeout and when necessary confirm
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--confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1";
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--if you change this variable also change app/call_center/call_center_agent_edit.php
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confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1,group_confirm_read_timeout=2000,leg_timeout="..agent_call_timeout;
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if (string.find(agent_contact, '}') == nil) then
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--not found
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if (string.find(agent_contact, 'sofia/gateway') == nil) then
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--add the call_timeout
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agent_contact = "{call_timeout="..agent_call_timeout."}"..agent_contact;
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else
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--add the call_timeout and confirm
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tmp_pos = string.find(agent_contact, "}");
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tmp_first = string.sub(agent_contact, 0, tmp_pos);
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tmp_last = string.sub(agent_contact, tmp_pos);
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agent_contact = tmp_first..',call_timeout='..agent_call_timeout..tmp_last;
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agent_contact = "{"..confirm..",call_timeout="..agent_call_timeout.."}"..agent_contact;
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end
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else
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--found
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if (string.find(agent_contact, 'sofia/gateway') == nil) then
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--not found
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if (string.find(agent_contact, 'call_timeout') == nil) then
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--add the call_timeout
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pos = string.find(agent_contact, "}");
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first = string.sub(agent_contact, 0, pos);
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last = string.sub(agent_contact, tmp_pos);
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agent_contact = first..[[,call_timeout=]]..agent_call_timeout..last;
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else
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--the string has the call timeout
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agent_contact = agent_contact;
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end
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else
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--found
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pos = string.find(agent_contact, "}");
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first = string.sub(agent_contact, 0, pos);
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last = string.sub(agent_contact, pos);
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if (stristr(agent_contact, 'call_timeout') === FALSE) then
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--add the call_timeout and confirm
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agent_contact = first.','..confirm.',call_timeout='..agent_call_timeout..last;
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else
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--add confirm
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agent_contact = tmp_first..','..confirm..tmp_last;
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end
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end
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end
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--get and then set the complete agent_contact with the call_timeout and when necessary confirm
|
||||
--confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1";
|
||||
--if you change this variable also change app/call_center/call_center_agent_edit.php
|
||||
confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1,group_confirm_read_timeout=2000,leg_timeout="..agent_call_timeout;
|
||||
if (string.find(agent_contact, '}') == nil) then
|
||||
--not found
|
||||
if (string.find(agent_contact, 'sofia/gateway') == nil) then
|
||||
--add the call_timeout
|
||||
agent_contact = "{call_timeout="..agent_call_timeout.."}"..agent_contact;
|
||||
else
|
||||
--add the call_timeout and confirm
|
||||
tmp_pos = string.find(agent_contact, "}");
|
||||
tmp_first = string.sub(agent_contact, 0, tmp_pos);
|
||||
tmp_last = string.sub(agent_contact, tmp_pos);
|
||||
agent_contact = tmp_first..',call_timeout='..agent_call_timeout..tmp_last;
|
||||
agent_contact = "{"..confirm..",call_timeout="..agent_call_timeout.."}"..agent_contact;
|
||||
end
|
||||
else
|
||||
--found
|
||||
if (string.find(agent_contact, 'sofia/gateway') == nil) then
|
||||
--not found
|
||||
if (string.find(agent_contact, 'call_timeout') == nil) then
|
||||
--add the call_timeout
|
||||
pos = string.find(agent_contact, "}");
|
||||
first = string.sub(agent_contact, 0, pos);
|
||||
last = string.sub(agent_contact, tmp_pos);
|
||||
agent_contact = first..[[,call_timeout=]]..agent_call_timeout..last;
|
||||
else
|
||||
--the string has the call timeout
|
||||
agent_contact = agent_contact;
|
||||
end
|
||||
else
|
||||
--found
|
||||
pos = string.find(agent_contact, "}");
|
||||
first = string.sub(agent_contact, 0, pos);
|
||||
last = string.sub(agent_contact, pos);
|
||||
if (stristr(agent_contact, 'call_timeout') == FALSE) then
|
||||
--add the call_timeout and confirm
|
||||
agent_contact = first..','..confirm..',call_timeout='..agent_call_timeout..last;
|
||||
else
|
||||
--add confirm
|
||||
agent_contact = tmp_first..','..confirm..tmp_last;
|
||||
end
|
||||
end
|
||||
end
|
||||
|
||||
--build the xml string
|
||||
table.insert(xml, [[ <agent ]]);
|
||||
table.insert(xml, [[name="]]..agent_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[type="]]..agent_type..[[" ]]);
|
||||
table.insert(xml, [[contact="]]..agent_contact..[[" ]]);
|
||||
table.insert(xml, [[status="]]..agent_status..[[" ]]);
|
||||
table.insert(xml, [[no-answer-delay-time="]]..agent_no_answer_delay_time..[[" ]]);
|
||||
table.insert(xml, [[max-no-answer="]]..agent_max_no_answer..[[" ]]);
|
||||
table.insert(xml, [[wrap-up-time="]]..agent_wrap_up_time..[[" ]]);
|
||||
table.insert(xml, [[reject-delay-time="]]..agent_reject_delay_time..[[" ]]);
|
||||
table.insert(xml, [[busy-delay-time="]]..agent_busy_delay_time..[[" ]]);
|
||||
table.insert(xml, [[/>]]);
|
||||
end)
|
||||
table.insert(xml, [[ </agents>]]);
|
||||
--build the xml string
|
||||
table.insert(xml, [[ <agent ]]);
|
||||
table.insert(xml, [[name="]]..agent_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[type="]]..agent_type..[[" ]]);
|
||||
table.insert(xml, [[contact="]]..agent_contact..[[" ]]);
|
||||
table.insert(xml, [[status="]]..agent_status..[[" ]]);
|
||||
table.insert(xml, [[no-answer-delay-time="]]..agent_no_answer_delay_time..[[" ]]);
|
||||
table.insert(xml, [[max-no-answer="]]..agent_max_no_answer..[[" ]]);
|
||||
table.insert(xml, [[wrap-up-time="]]..agent_wrap_up_time..[[" ]]);
|
||||
table.insert(xml, [[reject-delay-time="]]..agent_reject_delay_time..[[" ]]);
|
||||
table.insert(xml, [[busy-delay-time="]]..agent_busy_delay_time..[[" ]]);
|
||||
table.insert(xml, [[/>]]);
|
||||
end)
|
||||
table.insert(xml, [[ </agents>]]);
|
||||
|
||||
--get the tiers
|
||||
sql = "select * from v_call_center_tiers ";
|
||||
if (debug["sql"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
|
||||
end
|
||||
table.insert(xml, [[ <tiers>]]);
|
||||
dbh:query(sql, function(row)
|
||||
--get the values from the database and set as variables
|
||||
agent_name = row.agent_name;
|
||||
queue_name = row.queue_name;
|
||||
tier_level = row.tier_level;
|
||||
tier_position = row.tier_position;
|
||||
--build the xml
|
||||
table.insert(xml, [[ <tier ]]);
|
||||
table.insert(xml, [[agent="]]..agent_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[queue="]]..queue_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[level="]]..tier_level..[[" ]]);
|
||||
table.insert(xml, [[position="]]..tier_position..[[" ]]);
|
||||
table.insert(xml, [[/>]]);
|
||||
end)
|
||||
table.insert(xml, [[ </tiers>]]);
|
||||
--get the tiers
|
||||
sql = "select * from v_call_center_tiers ";
|
||||
if (debug["sql"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] SQL: " .. sql .. "\n");
|
||||
end
|
||||
table.insert(xml, [[ <tiers>]]);
|
||||
dbh:query(sql, function(row)
|
||||
--get the values from the database and set as variables
|
||||
agent_name = row.agent_name;
|
||||
queue_name = row.queue_name;
|
||||
tier_level = row.tier_level;
|
||||
tier_position = row.tier_position;
|
||||
--build the xml
|
||||
table.insert(xml, [[ <tier ]]);
|
||||
table.insert(xml, [[agent="]]..agent_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[queue="]]..queue_name..[[@]]..domain_name..[[" ]]);
|
||||
table.insert(xml, [[level="]]..tier_level..[[" ]]);
|
||||
table.insert(xml, [[position="]]..tier_position..[[" ]]);
|
||||
table.insert(xml, [[/>]]);
|
||||
end)
|
||||
table.insert(xml, [[ </tiers>]]);
|
||||
|
||||
--close the extension tag if it was left open
|
||||
table.insert(xml, [[ </configuration>]]);
|
||||
table.insert(xml, [[ </section>]]);
|
||||
table.insert(xml, [[</document>]]);
|
||||
XML_STRING = table.concat(xml, "\n");
|
||||
if (debug["xml_string"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] XML_STRING: " .. XML_STRING .. "\n");
|
||||
end
|
||||
--close the extension tag if it was left open
|
||||
table.insert(xml, [[ </configuration>]]);
|
||||
table.insert(xml, [[ </section>]]);
|
||||
table.insert(xml, [[</document>]]);
|
||||
XML_STRING = table.concat(xml, "\n");
|
||||
if (debug["xml_string"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] XML_STRING: " .. XML_STRING .. "\n");
|
||||
end
|
||||
|
||||
--close the database connection
|
||||
dbh:release();
|
||||
--close the database connection
|
||||
dbh:release();
|
||||
freeswitch.consoleLog("notice", "thing is:"..api:execute("eval ${dsn}"));
|
||||
--set the cache
|
||||
result = trim(api:execute("memcache", "set configuration:callcenter.conf:" .. hostname .." '"..XML_STRING:gsub("'", "'").."' ".."expire['callcenter.conf']"));
|
||||
|
||||
--set the cache
|
||||
result = trim(api:execute("memcache", "set configuration:callcenter.conf:" .. hostname .." '"..XML_STRING:gsub("'", "'").."' "..expire["callcenter.conf"]));
|
||||
--send the xml to the console
|
||||
if (debug["xml_string"]) then
|
||||
local file = assert(io.open("/tmp/callcenter.conf.xml", "w"));
|
||||
file:write(XML_STRING);
|
||||
file:close();
|
||||
end
|
||||
|
||||
--send the xml to the console
|
||||
if (debug["xml_string"]) then
|
||||
local file = assert(io.open("/tmp/callcenter.conf.xml", "w"));
|
||||
file:write(XML_STRING);
|
||||
file:close();
|
||||
end
|
||||
|
||||
--send to the console
|
||||
if (debug["cache"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] configuration:callcenter.conf:" .. hostname .." source: database\n");
|
||||
end
|
||||
else
|
||||
--replace the ' back to a single quote
|
||||
XML_STRING = XML_STRING:gsub("'", "'");
|
||||
|
||||
--send to the console
|
||||
if (debug["cache"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] configuration:callcenter.conf source: memcache\n");
|
||||
end
|
||||
end --if XML_STRING
|
||||
--send to the console
|
||||
if (debug["cache"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] configuration:callcenter.conf:" .. hostname .." source: database\n");
|
||||
end
|
||||
else
|
||||
--replace the ' back to a single quote
|
||||
XML_STRING = XML_STRING:gsub("'", "'");
|
||||
freeswitch.consoleLog("notice", "XML STRING "..XML_STRING.."\n");
|
||||
--send to the console
|
||||
if (debug["cache"]) then
|
||||
freeswitch.consoleLog("notice", "[xml_handler] configuration:callcenter.conf source: memcache\n");
|
||||
end
|
||||
end --if XML_STRING
|
||||
|
||||
Loading…
Reference in New Issue