Update call_center_queue_edit.php
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336eea2d61
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@ -17,7 +17,7 @@
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2018
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Portions created by the Initial Developer are Copyright (C) 2008-2019
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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@ -242,14 +242,14 @@
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}
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//build the xml dialplan
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$dialplan_xml = "<extension name=\"".$queue_name."\" continue=\"\" uuid=\"".escape($dialplan_uuid)."\">\n";
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$dialplan_xml = "<extension name=\"".$queue_name."\" continue=\"\" uuid=\"".$dialplan_uuid."\">\n";
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$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^([^#]+#)(.*)\$\" break=\"never\">\n";
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$dialplan_xml .= " <action application=\"set\" data=\"caller_id_name=\$2\"/>\n";
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$dialplan_xml .= " </condition>\n";
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$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^".escape($queue_extension)."$\">\n";
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$dialplan_xml .= " <condition field=\"destination_number\" expression=\"^".$queue_extension."$\">\n";
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$dialplan_xml .= " <action application=\"answer\" data=\"\"/>\n";
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$dialplan_xml .= " <action application=\"set\" data=\"hangup_after_bridge=true\"/>\n";
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$dialplan_xml .= " <action application=\"playback\" data=\"".escape($queue_greeting_path)."\"/>\n";
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$dialplan_xml .= " <action application=\"playback\" data=\"".$queue_greeting_path."\"/>\n";
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if (strlen($queue_cid_prefix) > 0) {
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$dialplan_xml .= " <action application=\"set\" data=\"effective_caller_id_name=".$queue_cid_prefix."#\${caller_id_name}\"/>\n";
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}
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@ -338,16 +338,22 @@
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callcenter_config tier set position [queue_name] [agent_name] [position]
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*/
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//add the agent
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$cmd = "api callcenter_config tier add ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level." ".$tier_position;
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$response = event_socket_request($fp, $cmd);
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if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_level) && is_numeric($tier_position)) {
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$cmd = "api callcenter_config tier add ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level." ".$tier_position;
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$response = event_socket_request($fp, $cmd);
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}
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usleep(200);
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//agent set level
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$cmd = "api callcenter_config tier set level ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level;
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$response = event_socket_request($fp, $cmd);
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if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_level)) {
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$cmd = "api callcenter_config tier set level ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_level;
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$response = event_socket_request($fp, $cmd);
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}
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usleep(200);
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//agent set position
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$cmd = "api callcenter_config tier set position ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_position;
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$response = event_socket_request($fp, $cmd);
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if (is_uuid($call_center_queue_uuid) && is_uuid($call_center_agent_uuid) && is_numeric($tier_position)) {
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$cmd = "api callcenter_config tier set position ".$call_center_queue_uuid." ".$call_center_agent_uuid." ".$tier_position;
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$response = event_socket_request($fp, $cmd);
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}
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usleep(200);
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}
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}
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@ -359,7 +365,9 @@
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remove_config_from_cache('configuration:callcenter.conf');
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//redirect the user
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header("Location: call_center_queue_edit.php?id=".escape($call_center_queue_uuid));
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if (is_uuid($call_center_queue_uuid)) {
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header("Location: call_center_queue_edit.php?id=".urlencode($call_center_queue_uuid));
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}
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return;
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} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
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@ -450,7 +458,7 @@
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$agents = $database->select($sql, $parameters, 'all');
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unset($sql, $parameters);
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//get the sounds
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//get the sounds
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$sounds = new sounds;
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$sounds = $sounds->get();
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@ -477,6 +485,11 @@
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$document['title'] = $text['title-call_center_queue_edit'];
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}
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//only allow a uuid
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if (!is_uuid($call_center_queue_uuid)) {
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$call_center_queue_uuid = null;
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}
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//show the content
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echo "<form method='post' name='frm' action=''>\n";
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echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
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@ -492,12 +505,12 @@
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if ($action == "update") {
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echo " ";
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if (permission_exists('call_center_wallboard')) {
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echo " <input type='button' class='btn' value='".$text['button-wallboard']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_wallboard/call_center_wallboard.php?queue_name=".escape($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-wallboard']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_wallboard/call_center_wallboard.php?queue_name=".urlencode($call_center_queue_uuid)."';\" />\n";
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}
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echo " <input type='button' class='btn' value='".$text['button-stop']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+".escape($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-start']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+".escape($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-restart']."' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+".escape($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-view']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=".escape($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-stop']."' onclick=\"document.location.href='cmd.php?cmd=unload&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-start']."' onclick=\"document.location.href='cmd.php?cmd=load&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-restart']."' onclick=\"document.location.href='cmd.php?cmd=reload&queue=".urlencode($call_center_queue_uuid)."';\" />\n";
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echo " <input type='button' class='btn' value='".$text['button-view']."' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=".urlencode($call_center_queue_uuid)."';\" />\n";
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echo " ";
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}
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echo " <input type='submit' class='btn' value='".$text['button-save']."'>\n";
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@ -641,60 +654,62 @@
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echo " <td></td>\n";
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echo " </tr>\n";
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$x = 0;
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foreach($tiers as $field) {
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echo " <tr>\n";
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echo " <td class=''>";
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if (strlen($field['call_center_tier_uuid']) > 0) {
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echo " <input name='call_center_tiers[".$x."][call_center_tier_uuid]' type='hidden' value=\"".escape($field['call_center_tier_uuid'])."\">\n";
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}
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echo " <select name=\"call_center_tiers[$x][call_center_agent_uuid]\" class=\"formfld\">\n";
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echo " <option value=\"\"></option>\n";
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foreach($agents as $row) {
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$selected = '';
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if ($row['call_center_agent_uuid'] == $field['call_center_agent_uuid']) {
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$selected = "selected=\"selected\"";
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if (is_array($tiers) {
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foreach($tiers as $field) {
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echo " <tr>\n";
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echo " <td class=''>";
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if (strlen($field['call_center_tier_uuid']) > 0) {
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echo " <input name='call_center_tiers[".$x."][call_center_tier_uuid]' type='hidden' value=\"".escape($field['call_center_tier_uuid'])."\">\n";
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}
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echo " <option value=\"".escape($row['call_center_agent_uuid'])."\" $selected>".escape($row['agent_name'])."</option>\n";
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}
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echo " </select>";
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echo " </td>\n";
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echo " <td class='' style='text-align: center;'>";
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echo " <select name=\"call_center_tiers[$x][tier_level]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_level']) ? "selected" : null;
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echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
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$i++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <select name=\"call_center_tiers[$x][call_center_agent_uuid]\" class=\"formfld\">\n";
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echo " <option value=\"\"></option>\n";
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foreach($agents as $row) {
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$selected = '';
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if ($row['call_center_agent_uuid'] == $field['call_center_agent_uuid']) {
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$selected = "selected=\"selected\"";
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}
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echo " <option value=\"".escape($row['call_center_agent_uuid'])."\" $selected>".escape($row['agent_name'])."</option>\n";
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}
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echo " </select>";
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echo " </td>\n";
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echo " <td class='' style='text-align: center;'>";
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echo " <select name=\"call_center_tiers[$x][tier_level]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_level']) ? "selected" : null;
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echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
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$i++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class='' style='text-align: center;'>\n";
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echo " <select name=\"call_center_tiers[$x][tier_position]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_position']) ? "selected" : null;
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echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
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$i++;
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echo " <td class='' style='text-align: center;'>\n";
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echo " <select name=\"call_center_tiers[$x][tier_position]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_position']) ? "selected" : null;
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echo " <option value=\"$i\" ".escape($selected).">$i</option>\n";
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$i++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class=''>";
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if (permission_exists('call_center_tier_delete')) {
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echo " <a href=\"call_center_queue_edit.php?id=".escape($call_center_queue_uuid)."&call_center_tier_uuid=".escape($field['call_center_tier_uuid'])."&a=delete\" alt=\"".$text['button-delete']."\" onclick=\"return confirm('".$text['confirm-delete']."');\">$v_link_label_delete</a>";
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}
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echo " </td>\n";
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echo " </tr>\n";
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$assigned_agents[] = $field['agent_name'];
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$x++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class=''>";
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if (permission_exists('call_center_tier_delete')) {
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echo " <a href=\"call_center_queue_edit.php?id=".escape($call_center_queue_uuid)."&call_center_tier_uuid=".escape($field['call_center_tier_uuid'])."&a=delete\" alt=\"".$text['button-delete']."\" onclick=\"return confirm('".$text['confirm-delete']."');\">$v_link_label_delete</a>";
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}
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echo " </td>\n";
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echo " </tr>\n";
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$assigned_agents[] = $field['agent_name'];
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$x++;
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unset ($tiers);
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echo " </table>\n";
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echo " <br>\n";
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echo " ".$text['description-tiers']."\n";
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echo " <br />\n";
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echo " </td>";
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echo "</tr>";
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}
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unset ($tiers);
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echo " </table>\n";
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echo " <br>\n";
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echo " ".$text['description-tiers']."\n";
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echo " <br />\n";
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echo " </td>";
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echo "</tr>";
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}
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echo "<tr>\n";
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