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Add a short delay after answering the company directory to ensure the audio is ready. Also if you don't select any of the entries of the search provide an opportunity to search again.

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This commit is contained in:
Mark Crane
2013-01-17 01:11:43 +00:00
parent c1d6230c1b
commit 461f4465ef
1 changed files with 18 additions and 11 deletions
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includes/install/scripts/directory.lua
+18 -11
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@@ -30,7 +30,7 @@
timeout_transfer = 5000; timeout_transfer = 5000;
max_tries = 3; max_tries = 3;
digit_timeout = 5000; digit_timeout = 5000;
search_limit = 4; search_limit = 3;
search_count = 0; search_count = 0;
--debug --debug
@@ -60,6 +60,9 @@
--answer the session --answer the session
session:answer(); session:answer();
--give time for the call to be ready
session:streamFile("silence_stream://1000");
--get the domain name --get the domain name
domain_name = session:getVariable("domain_name"); domain_name = session:getVariable("domain_name");
@@ -70,6 +73,10 @@
if (not default_language) then default_language = 'en'; end if (not default_language) then default_language = 'en'; end
if (not default_dialect) then default_dialect = 'us'; end if (not default_dialect) then default_dialect = 'us'; end
if (not default_voice) then default_voice = 'callie'; end if (not default_voice) then default_voice = 'callie'; end
--define the sounds directory
sounds_dir = session:getVariable("sounds_dir");
sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
end end
--get session variables --get session variables
@@ -152,13 +159,13 @@
digit_timeout = "500"; digit_timeout = "500";
max_digits = 1; max_digits = 1;
max_tries = 1; max_tries = 1;
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-to_select_entry.wav", "", "\\d+"); dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-to_select_entry.wav", "", "\\d+");
if (string.len(dtmf_digits) == 0) then if (string.len(dtmf_digits) == 0) then
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/voicemail/vm-press.wav", "", "\\d+"); dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/voicemail/vm-press.wav", "", "\\d+");
end end
if (string.len(dtmf_digits) == 0) then if (string.len(dtmf_digits) == 0) then
digit_timeout = "3000"; digit_timeout = "3000";
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/digits/1.wav", "", "\\d+"); dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/digits/1.wav", "", "\\d+");
end end
return dtmf_digits; return dtmf_digits;
end end
@@ -167,7 +174,7 @@
function prompt_for_name() function prompt_for_name()
dtmf_digits = ""; dtmf_digits = "";
min_digits=0; max_digits=3; max_tries=3; digit_timeout = "5000"; min_digits=0; max_digits=3; max_tries=3; digit_timeout = "5000";
dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+"); dtmf_digits = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", sounds_dir.."/directory/dir-enter_person_first_or_last.wav", "", "\\d+");
return dtmf_digits; return dtmf_digits;
end end
@@ -209,7 +216,7 @@
if (row.directory_exten_visible == "false") then if (row.directory_exten_visible == "false") then
--invisible extension number --invisible extension number
else else
session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-at_extension.wav"); session:streamFile(sounds_dir.."/directory/dir-at_extension.wav");
session:execute("say", "en number iterated "..row.extension); session:execute("say", "en number iterated "..row.extension);
end end
@@ -225,11 +232,11 @@
end end
end end
if (found ~= true) then if (found ~= true) then
session:streamFile(sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice.."/directory/dir-no_matching_results.wav"); session:streamFile(sounds_dir.."/directory/dir-no_matching_results.wav");
search_count = search_count + 1; end
if (search_count < search_limit) then search_count = search_count + 1;
directory_search(); if (search_count < search_limit) then
end directory_search();
end end
end end