diff --git a/resources/install/scripts/app/ring_groups/index.lua b/resources/install/scripts/app/ring_groups/index.lua
index 553cb69ee1..25e07493f7 100644
--- a/resources/install/scripts/app/ring_groups/index.lua
+++ b/resources/install/scripts/app/ring_groups/index.lua
@@ -38,7 +38,7 @@ local log = require "resources.functions.log".ring_group
 	require "resources.functions.explode";
 	require "resources.functions.base64";
 	require "resources.functions.file_exists";
-	require "resources.functions.explode";
+	require "resources.functions.channel_utils"
 
 --get the variables
 	domain_name = session:getVariable("domain_name");
@@ -439,34 +439,10 @@ local log = require "resources.functions.log".ring_group
 						extension_uuid = trim(api:executeString(cmd));
 						--send to user
 						local dial_string_to_user = "[sip_invite_domain="..domain_name..","..group_confirm.."leg_timeout="..destination_timeout..","..delay_name.."="..destination_delay..",dialed_extension=" .. row.destination_number .. ",extension_uuid="..extension_uuid .. row.record_session .. "]user/" .. row.destination_number .. "@" .. domain_name;
-						if (ring_group_skip_active ~= nil) then
-							if (ring_group_skip_active == "true") then
-								cmd = "show channels like "..destination_number;
-								reply = trim(api:executeString(cmd));
-								--freeswitch.consoleLog("notice", "[ring group] reply "..cmd.." " .. reply .. "\n");
-								exploded_reply = {};
-								exploded_reply = explode(",",reply);
-
-								if (reply == "0 total.") then
-									dial_string = dial_string_to_user
-								else
-									idle_extension=true;
-
-									if (exploded_reply ~= nil) then
-										for i,v in ipairs(exploded_reply) do											
-											if(v==destination_number.."@"..domain_name) then
-												idle_extension=false;
-											end
-										end
-									end
-
-									if(idle_extension) then
-										dial_string = dial_string_to_user;
-									end
-								end
-							else
-								--look inside the reply to check for the correct domain_name
-									dial_string = dial_string_to_user;
+						if (ring_group_skip_active == "true") then
+							local channels = channels_by_number(destination_number, domain_name)
+							if (not channels) or #channels == 0 then
+								dial_string = dial_string_to_user
 							end
 						else
 							dial_string = dial_string_to_user;
diff --git a/resources/install/scripts/resources/functions/channel_utils.lua b/resources/install/scripts/resources/functions/channel_utils.lua
index a078939d2e..5cf33c5f8f 100644
--- a/resources/install/scripts/resources/functions/channel_utils.lua
+++ b/resources/install/scripts/resources/functions/channel_utils.lua
@@ -1,3 +1,7 @@
+require 'resources.config'
+require 'resources.functions.trim'
+
+local Database = require 'resources.functions.database'
 
 local api = api or freeswitch.API()
 
@@ -18,3 +22,38 @@ function channel_evalute(uuid, cmd)
 
 	return result
 end
+
+local _switchname
+local function switchname()
+	if _switchname then return _switchname end
+
+	local result = api:executeString("switchname")
+
+	if result:sub(1, 4) == '-ERR' then return nil, result end
+	if result == '_undef_' then return false end
+
+	_switchname = result
+	return result
+end
+
+function channels_by_number(number, domain)
+	local hostname = assert(switchname())
+	local dbh = Database.new('switch')
+
+	local full_number = number .. '@' .. (domain or '%')
+
+	local sql = ([[select * from channels where hostname='%s' and (
+		(context = '%s' and (cid_name = '%s' or cid_num = '%s'))
+		or name like '%s' or presence_id like '%s' or presence_data like '%s'
+		)
+		order by created_epoch
+	]]):format(hostname,
+		domain, number, number,
+		full_number, full_number, full_number
+	)
+
+	local rows = assert(dbh:fetch_all(sql))
+
+	dbh:release()
+	return rows
+end