diff --git a/app/scripts/resources/scripts/app/voicemail/resources/functions/main_menu.lua b/app/scripts/resources/scripts/app/voicemail/resources/functions/main_menu.lua
index ee12c4fe6a..cbaadc4dbf 100644
--- a/app/scripts/resources/scripts/app/voicemail/resources/functions/main_menu.lua
+++ b/app/scripts/resources/scripts/app/voicemail/resources/functions/main_menu.lua
@@ -37,7 +37,7 @@
 					session:answer();
 					session:execute("sleep", "1000");
 				end
-				
+
 			--new voicemail count
 				if (session:ready()) then
 					local sql = [[SELECT count(*) as new_messages FROM v_voicemail_messages
@@ -51,7 +51,7 @@
 					dbh:query(sql, params, function(row)
 						new_messages = row["new_messages"];
 					end);
-					dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 300, "#", "phrase:voicemail_message_count:" .. new_messages .. ":new", "", "\\d+");
+					dtmf_digits = session:playAndGetDigits(0, 1, 1, 300, "#", "phrase:voicemail_message_count:" .. new_messages .. ":new", "", "\\d+");
 				end
 			--saved voicemail count
 				if (session:ready()) then
@@ -67,26 +67,26 @@
 						dbh:query(sql, params, function(row)
 							saved_messages = row["saved_messages"];
 						end);
-						dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 300, "#", "phrase:voicemail_message_count:" .. saved_messages .. ":saved", "", "\\d+");
+						dtmf_digits = session:playAndGetDigits(0, 1, 1, 300, "#", "phrase:voicemail_message_count:" .. saved_messages .. ":saved", "", "\\d+");
 					end
 				end
 
 			--to listen to new message
 				if (session:ready() and new_messages ~= '0') then
 					if (string.len(dtmf_digits) == 0) then
-						dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 100, "#", "phrase:voicemail_main_menu:new:1", "", "\\d+");
+						dtmf_digits = session:playAndGetDigits(0, 1, 1, 100, "#", "phrase:voicemail_main_menu:new:1", "", "\\d+");
 					end
 				end
 			--to listen to saved message
 				if (session:ready() and saved_messages ~= '0') then
 					if (string.len(dtmf_digits) == 0) then
-						dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 100, "#", "phrase:voicemail_main_menu:saved:2", "", "\\d+");
+						dtmf_digits = session:playAndGetDigits(0, 1, 1, 100, "#", "phrase:voicemail_main_menu:saved:2", "", "\\d+");
 					end
 				end
 			--for advanced options
 				if (session:ready()) then
 					if (string.len(dtmf_digits) == 0) then
-						dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:voicemail_main_menu:advanced:5", "", "\\d+");
+						dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:voicemail_main_menu:advanced:5", "", "\\d+");
 					end
 				end
 			--to exit press #
diff --git a/app/scripts/resources/scripts/app/voicemail/resources/functions/record_menu.lua b/app/scripts/resources/scripts/app/voicemail/resources/functions/record_menu.lua
index 6891500bb7..d314f7c061 100644
--- a/app/scripts/resources/scripts/app/voicemail/resources/functions/record_menu.lua
+++ b/app/scripts/resources/scripts/app/voicemail/resources/functions/record_menu.lua
@@ -33,12 +33,14 @@
 			--to listen to the recording press 1, to save the recording press 2, to re-record press 3
 				if (session:ready()) then
 					if (string.len(dtmf_digits) == 0) then
-						dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:voicemail_record_file_options:1:2:3", "", "\\d+");
+						dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:voicemail_record_file_options:1:2:3", "", "\\d+");
 					end
 				end
 			--process the dtmf
 				if (session:ready()) then
 					if (dtmf_digits == "1") then
+						--use sleep for a small pause
+							session:sleep('1000');
 						--listen to the recording
 							session:streamFile(tmp_file);
 							--session:streamFile(voicemail_dir.."/"..voicemail_id.."/msg_"..uuid.."."..vm_message_ext);
@@ -226,8 +228,8 @@
 										advanced();
 									end
 									if (menu == "tutorial") then
-										tutorial("change_password")	
-									end									
+										tutorial("change_password");
+									end
 								end
 							end
 						end
diff --git a/app/scripts/resources/scripts/app/voicemail/resources/functions/tutorial.lua b/app/scripts/resources/scripts/app/voicemail/resources/functions/tutorial.lua
index 8da6d8aac5..852aaeca41 100644
--- a/app/scripts/resources/scripts/app/voicemail/resources/functions/tutorial.lua
+++ b/app/scripts/resources/scripts/app/voicemail/resources/functions/tutorial.lua
@@ -35,7 +35,7 @@
 					--play the tutorial press 1, to skip 2
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:tutorial_intro", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:tutorial_intro", "", "\\d+");
 							end
 						end
 					--process the dtmf
@@ -68,13 +68,13 @@
 					--play the record name press 1
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 200, "#", "phrase:tutorial_record_name:1", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 200, "#", "phrase:tutorial_record_name:1", "", "\\d+");
 							end
 						end
 					--skip the name and go to password press 2
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
 							end
 						end
 					--process the dtmf
@@ -96,7 +96,7 @@
 								end
 							end
 						end
-				end				
+				end
 			--change password menu
 				if (menu == "change_password") then 
 					--clear the value
@@ -106,13 +106,13 @@
 					--to change your password press 1
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 200, "#", "phrase:tutorial_change_password:1", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 200, "#", "phrase:tutorial_change_password:1", "", "\\d+");
 							end
 						end
 					--skip the password and go to greeting press 2
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
 							end
 						end
 					--process the dtmf
@@ -144,13 +144,13 @@
 					--to record a greeting press 1
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 200, "#", "phrase:tutorial_record_greeting:1", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 200, "#", "phrase:tutorial_record_greeting:1", "", "\\d+");
 							end
 						end
 					--skip the record greeting press 2. finishes the tutorial and routes to main menu
 						if (session:ready()) then
 							if (string.len(dtmf_digits) == 0) then
-								dtmf_digits = session:playAndGetDigits(0, 1, max_tries, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
+								dtmf_digits = session:playAndGetDigits(0, 1, 1, 3000, "#", "phrase:tutorial_skip:2", "", "\\d+");
 							end
 						end
 					--process the dtmf