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Show the time since last agent call

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This commit is contained in:
FusionPBX
2023-12-14 17:11:08 -07:00
committed by GitHub
parent eee9006c1f
commit 7a0aa3c4e0
2 changed files with 31 additions and 8 deletions
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app/call_center_active/call_center_active_inc.php
+6 -8
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@@ -17,7 +17,7 @@
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2021
Portions created by the Initial Developer are Copyright (C) 2008-2023
the Initial Developer. All Rights Reserved.
Contributor(s):
@@ -160,6 +160,7 @@
echo "<th title=\"".$text['description-status']."\">".$text['label-status']."</th>\n";
echo "<th title=\"".$text['description-state']."\">".$text['label-state']."</th>\n";
echo "<th>".$text['label-status_change']."</th>\n";
echo "<th>".$text['label-last_bridge_end']."</th>\n";
echo "<th class='center'>".$text['label-missed']."</th>\n";
echo "<th class='center'>".$text['label-answered']."</th>\n";
echo "<th>".$text['label-tier_state']."</th>\n";
@@ -218,13 +219,9 @@
$talk_time = $agent_row['talk_time'];
$ready_time = $agent_row['ready_time'];
$last_status_change_seconds = time() - $last_status_change;
$last_status_change_length_hour = floor($last_status_change_seconds/3600);
$last_status_change_length_min = floor($last_status_change_seconds/60 - ($last_status_change_length_hour * 60));
$last_status_change_length_sec = $last_status_change_seconds - (($last_status_change_length_hour * 3600) + ($last_status_change_length_min * 60));
$last_status_change_length_min = sprintf("%02d", $last_status_change_length_min);
$last_status_change_length_sec = sprintf("%02d", $last_status_change_length_sec);
$last_status_change_length = $last_status_change_length_hour.':'.$last_status_change_length_min.':'.$last_status_change_length_sec;
//format the seconds to hh:mm:ss
$last_status_change_length = format_seconds(time() - $last_status_change);
$last_bridge_end_length = format_seconds(time() - $last_bridge_end);
if (permission_exists('call_center_agent_edit')) {
$list_row_url = "../call_centers/call_center_agent_edit.php?id=".$agent_uuid;
@@ -243,6 +240,7 @@
echo "<td>".escape($status)."</td>\n";
echo "<td>".escape($state)."</td>\n";
echo "<td>".escape($last_status_change_length)."</td>\n";
echo "<td>".escape($last_bridge_end_length)."</td>\n";
echo "<td class='center'>".escape($no_answer_count)."</td>\n";
echo "<td class='center'>".escape($calls_answered)."</td>\n";
echo "<td>".escape($tier_state)."</td>\n";