From d0f19a3c98bf974c6cbe7e57c3a7a1f43868b911 Mon Sep 17 00:00:00 2001
From: john doe <7936874+ccppprogrammer@users.noreply.github.com>
Date: Mon, 6 Jun 2022 15:17:42 +0300
Subject: [PATCH 1/2] feat(mod_callcenter): change agent state

---
 app/call_centers/call_center_agent_edit.php | 9 +++++++++
 1 file changed, 9 insertions(+)

diff --git a/app/call_centers/call_center_agent_edit.php b/app/call_centers/call_center_agent_edit.php
index 1568727f38..5f65a1b126 100644
--- a/app/call_centers/call_center_agent_edit.php
+++ b/app/call_centers/call_center_agent_edit.php
@@ -243,6 +243,15 @@
 					$cmd = "api callcenter_config agent set status ".$call_center_agent_uuid." '".$agent_status."'";
 					$response = event_socket_request($fp, $cmd);
 					usleep(200);
+				//agent set state
+					if (in_array($agent_status, array('Available', 'Available (On Demand)'))) {
+						$agent_state = 'Waiting';
+					} else {
+						$agent_state = 'Idle';
+					}
+					$cmd = "api callcenter_config agent set state ".$call_center_agent_uuid." '".$agent_state."'";
+					$response = event_socket_request($fp, $cmd);
+					usleep(200);
 				//agent set reject_delay_time
 					$cmd = "api callcenter_config agent set reject_delay_time ".$call_center_agent_uuid." ".$agent_reject_delay_time;
 					$response = event_socket_request($fp, $cmd);

From 886aaa0429ae34824d616e91144dc67616b81c82 Mon Sep 17 00:00:00 2001
From: john doe <7936874+ccppprogrammer@users.noreply.github.com>
Date: Mon, 6 Jun 2022 15:24:58 +0300
Subject: [PATCH 2/2] feat(mod_callcenter): change agent state

---
 app/call_centers/call_center_agent_status.php | 13 +++++++++++++
 1 file changed, 13 insertions(+)

diff --git a/app/call_centers/call_center_agent_status.php b/app/call_centers/call_center_agent_status.php
index b9251ea1d3..2e03521894 100644
--- a/app/call_centers/call_center_agent_status.php
+++ b/app/call_centers/call_center_agent_status.php
@@ -223,6 +223,19 @@
 							}
 							//echo $command."\n";
 
+						//set the call center agent state
+							$command = '';
+							if (!isset($row['queue_name'])) {
+								if (in_array($agent_status, array('Available', 'Available (On Demand)'))) {
+									$agent_state = 'Waiting';
+								} else {
+									$agent_state = 'Idle';
+								}
+								$command = "api callcenter_config agent set state ".$row['agent_uuid']." '".$agent_state."'";
+								$response = event_socket_request($fp, $command);
+							}
+							//echo $command."\n";
+
 						//get the queue_id
 							if (isset($row['queue_uuid']) && is_uuid($row['queue_uuid'])) {
 								if (is_array($call_center_queues)) {