Add a missing file sip_profile_copy.php to the dev branch.
This commit is contained in:
Mark Crane
@@ -0,0 +1,457 @@
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<?php
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//application details
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$apps[$x]['name'] = "Call Center";
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$apps[$x]['uuid'] = '95788e50-9500-079e-2807-fd530b0ea370';
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$apps[$x]['category'] = 'Switch';;
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$apps[$x]['subcategory'] = '';
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$apps[$x]['version'] = '';
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$apps[$x]['license'] = 'Mozilla Public License 1.1';
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$apps[$x]['url'] = 'http://www.fusionpbx.com';
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$apps[$x]['description']['en'] = 'Queues for managing inbound calls and routing those calls to available agents.';
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//menu details
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$apps[$x]['menu'][0]['title']['en'] = 'Call Center';
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$apps[$x]['menu'][0]['uuid'] = '6c072b29-5b6c-49fc-008e-95e24c77de99';
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$apps[$x]['menu'][0]['parent_uuid'] = 'fd29e39c-c936-f5fc-8e2b-611681b266b5';
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$apps[$x]['menu'][0]['category'] = 'internal';
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$apps[$x]['menu'][0]['path'] = '/app/call_center/v_call_center_queue.php';
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$apps[$x]['menu'][0]['groups'][] = 'agent';
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$apps[$x]['menu'][0]['groups'][] = 'admin';
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$apps[$x]['menu'][0]['groups'][] = 'superadmin';
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$apps[$x]['menu'][1]['title']['en'] = 'Agent Status';
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$apps[$x]['menu'][1]['uuid'] = '597c483a-51a9-f95a-8d54-ea7d87ada2b8';
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$apps[$x]['menu'][1]['parent_uuid'] = '0438b504-8613-7887-c420-c837ffb20cb1';
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$apps[$x]['menu'][1]['category'] = 'internal';
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$apps[$x]['menu'][1]['path'] = '/app/call_center/v_call_center_agent_status.php';
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$apps[$x]['menu'][1]['groups'][] = 'agent_admin';
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$apps[$x]['menu'][1]['groups'][] = 'admin';
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$apps[$x]['menu'][1]['groups'][] = 'superadmin';
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//permission details
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$apps[$x]['permissions'][0]['name'] = 'call_center_queues_view';
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$apps[$x]['permissions'][0]['groups'][] = 'agent';
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$apps[$x]['permissions'][0]['groups'][] = 'admin';
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$apps[$x]['permissions'][0]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][1]['name'] = 'call_center_queues_add';
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$apps[$x]['permissions'][1]['groups'][] = 'admin';
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$apps[$x]['permissions'][1]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][2]['name'] = 'call_center_queues_edit';
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$apps[$x]['permissions'][2]['groups'][] = 'admin';
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$apps[$x]['permissions'][2]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][3]['name'] = 'call_center_queues_delete';
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$apps[$x]['permissions'][3]['groups'][] = 'admin';
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$apps[$x]['permissions'][3]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][4]['name'] = 'call_center_agents_view';
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$apps[$x]['permissions'][0]['groups'][] = 'agent';
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$apps[$x]['permissions'][4]['groups'][] = 'admin';
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$apps[$x]['permissions'][4]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][5]['name'] = 'call_center_agents_add';
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$apps[$x]['permissions'][5]['groups'][] = 'admin';
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$apps[$x]['permissions'][5]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][6]['name'] = 'call_center_agents_edit';
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$apps[$x]['permissions'][6]['groups'][] = 'admin';
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$apps[$x]['permissions'][6]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][7]['name'] = 'call_center_agents_delete';
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$apps[$x]['permissions'][7]['groups'][] = 'admin';
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$apps[$x]['permissions'][7]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][8]['name'] = 'call_center_tiers_view';
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$apps[$x]['permissions'][0]['groups'][] = 'agent';
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$apps[$x]['permissions'][8]['groups'][] = 'admin';
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$apps[$x]['permissions'][8]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][9]['name'] = 'call_center_tiers_add';
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$apps[$x]['permissions'][9]['groups'][] = 'admin';
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$apps[$x]['permissions'][9]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][10]['name'] = 'call_center_tiers_edit';
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$apps[$x]['permissions'][10]['groups'][] = 'admin';
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$apps[$x]['permissions'][10]['groups'][] = 'superadmin';
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$apps[$x]['permissions'][11]['name'] = 'call_center_tiers_delete';
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$apps[$x]['permissions'][11]['groups'][] = 'admin';
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$apps[$x]['permissions'][11]['groups'][] = 'superadmin';
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//schema details
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$y = 0; //table array index
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$z = 0; //field array index
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$apps[$x]['db'][$y]['table'] = 'v_call_center_agents';
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$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = 'id';
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$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = 'call_center_agent_id';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'serial';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'integer';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'INT NOT NULL AUTO_INCREMENT';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'call_center_agent_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'primary';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'domain_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'foreign';
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = 'v_domains';
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = 'domain_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'v_id';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_name';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_type';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_call_timeout';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_contact';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_status';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_logout';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_max_no_answer';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_wrap_up_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_reject_delay_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_busy_delay_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_no_answer_delay_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$y = 1; //table array index
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$z = 0; //field array index
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$apps[$x]['db'][$y]['table'] = 'v_call_center_logs';
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$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = 'id';
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$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = 'cc_id';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'serial';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'integer';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'INT NOT NULL AUTO_INCREMENT';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'primary';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'domain_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
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$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'foreign';
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = 'v_domains';
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$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = 'domain_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'v_id';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_queue';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_action';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_count';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_system';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_status';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_state';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
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$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_selection';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_cause';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_wait_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_talk_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_total_time';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_epoch';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_date';
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$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'timestamp';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'date';
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$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'timestamp';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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$z++;
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$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_type';
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$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_uuid';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_session_uuid';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_cid_name';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_cid_number';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_called_time';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_agent_answered_time';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
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||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_joined_time';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
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||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_member_leaving_time';
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||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
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||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_bridge_terminated_time';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'cc_hangup_cause';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
|
||||
$y = 2; //table array index
|
||||
$z = 0; //field array index
|
||||
$apps[$x]['db'][$y]['table'] = 'v_call_center_queues';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = 'id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = 'call_center_queue_id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'serial';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'integer';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'INT NOT NULL AUTO_INCREMENT';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'call_center_queue_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'primary';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'domain_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'foreign';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = 'v_domains';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = 'domain_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'dialplan_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'foreign';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = 'v_dialplans';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = 'dialplan_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'v_id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_name';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_extension';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_strategy';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_moh_sound';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_record_template';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_time_base_score';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_max_wait_time';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_max_wait_time_with_no_agent';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_tier_rules_apply';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_tier_rule_wait_second';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_tier_rule_no_agent_no_wait';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_timeout_action';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_discard_abandoned_after';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_abandoned_resume_allowed';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_tier_rule_wait_multiply_level';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_cid_prefix';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_description';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
|
||||
$y = 3; //table array index
|
||||
$z = 0; //field array index
|
||||
$apps[$x]['db'][$y]['table'] = 'v_call_center_tiers';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name']['text'] = 'id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name']['deprecated'] = 'call_center_tier_id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'serial';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'integer';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'INT NOT NULL AUTO_INCREMENT';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'call_center_tier_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'primary';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'domain_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['pgsql'] = 'uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['sqlite'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type']['mysql'] = 'char(36)';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['type'] = 'foreign';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['table'] = 'v_domains';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['key']['reference']['field'] = 'domain_uuid';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'v_id';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['deprecated'] = 'true';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'agent_name';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'queue_name';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'text';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'tier_level';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
$z++;
|
||||
$apps[$x]['db'][$y]['fields'][$z]['name'] = 'tier_position';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['type'] = 'numeric';
|
||||
$apps[$x]['db'][$y]['fields'][$z]['description']['en'] = '';
|
||||
|
||||
?>
|
||||
@@ -0,0 +1,50 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
|
||||
// make sure the PATH_SEPARATOR is defined
|
||||
if (!defined("PATH_SEPARATOR")) {
|
||||
if ( strpos( $_ENV[ "OS" ], "Win" ) !== false ) { define("PATH_SEPARATOR", ";"); } else { define("PATH_SEPARATOR", ":"); }
|
||||
}
|
||||
|
||||
// make sure the document_root is set
|
||||
$_SERVER["SCRIPT_FILENAME"] = str_replace("\\", "/", $_SERVER["SCRIPT_FILENAME"]);
|
||||
$_SERVER["DOCUMENT_ROOT"] = str_replace($_SERVER["PHP_SELF"], "", $_SERVER["SCRIPT_FILENAME"]);
|
||||
$_SERVER["DOCUMENT_ROOT"] = realpath($_SERVER["DOCUMENT_ROOT"]);
|
||||
//echo "DOCUMENT_ROOT: ".$_SERVER["DOCUMENT_ROOT"]."<br />\n";
|
||||
//echo "PHP_SELF: ".$_SERVER["PHP_SELF"]."<br />\n";
|
||||
//echo "SCRIPT_FILENAME: ".$_SERVER["SCRIPT_FILENAME"]."<br />\n";
|
||||
|
||||
// if the project directory exists then add it to the include path otherwise add the document root to the include path
|
||||
if (is_dir($_SERVER["DOCUMENT_ROOT"].'/fusionpbx')){
|
||||
if(!defined('PROJECT_PATH')) { define('PROJECT_PATH', '/fusionpbx'); }
|
||||
set_include_path( get_include_path() . PATH_SEPARATOR . $_SERVER["DOCUMENT_ROOT"].'/fusionpbx' );
|
||||
}
|
||||
else {
|
||||
if(!defined('PROJECT_PATH')) { define('PROJECT_PATH', ''); }
|
||||
set_include_path( get_include_path() . PATH_SEPARATOR . $_SERVER['DOCUMENT_ROOT'] );
|
||||
}
|
||||
|
||||
?>
|
||||
@@ -0,0 +1,190 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_agents_view')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/paging.php";
|
||||
|
||||
//get http values and set them to php variables
|
||||
$order_by = $_GET["order_by"];
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Agent List</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent_status.php'\" value='Status'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
echo "List of call center agents.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</tr></table>\n";
|
||||
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_agents ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'agent_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$num_rows = count($result);
|
||||
unset ($prep_statement, $result, $sql);
|
||||
$rows_per_page = 100;
|
||||
$param = "";
|
||||
$page = $_GET['page'];
|
||||
if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
|
||||
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
|
||||
$offset = $rows_per_page * $page;
|
||||
|
||||
$sql = "";
|
||||
$sql .= " select * from v_call_center_agents ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'agent_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$sql .= " limit $rows_per_page offset $offset ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$result_count = count($result);
|
||||
unset ($prep_statement, $sql);
|
||||
|
||||
|
||||
$c = 0;
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
//echo th_order_by('domain_uuid', 'domain_uuid', $order_by, $order);
|
||||
echo th_order_by('agent_name', 'Agent Name', $order_by, $order);
|
||||
echo th_order_by('agent_type', 'Type', $order_by, $order);
|
||||
echo th_order_by('agent_call_timeout', 'Call Timeout', $order_by, $order);
|
||||
echo th_order_by('agent_contact', 'Contact', $order_by, $order);
|
||||
echo th_order_by('agent_max_no_answer', 'Max No Answer', $order_by, $order);
|
||||
echo th_order_by('agent_status', 'Status', $order_by, $order);
|
||||
//echo th_order_by('agent_wrap_up_time', 'Wrap Up Time', $order_by, $order);
|
||||
//echo th_order_by('agent_reject_delay_time', 'Reject Delay Time', $order_by, $order);
|
||||
//echo th_order_by('agent_busy_delay_time', 'Busy Delay Time', $order_by, $order);
|
||||
echo "<td align='right' width='42'>\n";
|
||||
if (permission_exists('call_center_agents_add')) {
|
||||
echo " <a href='v_call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo "</td>\n";
|
||||
echo "<tr>\n";
|
||||
|
||||
if ($result_count == 0) { //no results
|
||||
}
|
||||
else { //received results
|
||||
foreach($result as $row) {
|
||||
echo "<tr >\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[domain_uuid]."</td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_name]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_type]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_call_timeout]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_contact]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_max_no_answer]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_status]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_wrap_up_time]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_reject_delay_time]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_busy_delay_time]." </td>\n";
|
||||
echo " <td valign='top' align='right'>\n";
|
||||
if (permission_exists('call_center_agents_edit')) {
|
||||
echo " <a href='v_call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
|
||||
}
|
||||
if (permission_exists('call_center_agents_delete')) {
|
||||
echo " <a href='v_call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
|
||||
}
|
||||
//echo " <input type='button' class='btn' name='' alt='edit' onclick=\"window.location='v_call_center_agent_edit.php?id=".$row[call_center_agent_uuid]."'\" value='e'>\n";
|
||||
//echo " <input type='button' class='btn' name='' alt='delete' onclick=\"if (confirm('Are you sure you want to delete this?')) { window.location='v_call_center_agent_delete.php?id=".$row[call_center_agent_uuid]."' }\" value='x'>\n";
|
||||
echo " </td>\n";
|
||||
echo "</tr>\n";
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
} //end foreach
|
||||
unset($sql, $result, $row_count);
|
||||
} //end if results
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td colspan='11' align='left'>\n";
|
||||
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td width='33.3%' nowrap> </td>\n";
|
||||
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
|
||||
echo " <td width='33.3%' align='right'>\n";
|
||||
if (permission_exists('call_center_agents_add')) {
|
||||
echo " <a href='v_call_center_agent_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo " </td>\n";
|
||||
echo " </tr>\n";
|
||||
echo " </table>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,85 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_agents_delete')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
if (count($_GET)>0) {
|
||||
$id = check_str($_GET["id"]);
|
||||
}
|
||||
|
||||
//get the agent details
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_agents ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_agent_uuid = '$id' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result as &$row) {
|
||||
$agent_name = $row["agent_name"];
|
||||
break; //limit to 1 row
|
||||
}
|
||||
unset ($prep_statement);
|
||||
|
||||
//delete the agent from the freeswitch
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
//delete the agent over event socket
|
||||
if ($fp) {
|
||||
$cmd = "api callcenter_config agent del ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name'];
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
}
|
||||
|
||||
//delete the agent from the db
|
||||
if (strlen($id)>0) {
|
||||
$sql = "";
|
||||
$sql .= "delete from v_call_center_agents ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_agent_uuid = '$id' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
unset($sql);
|
||||
}
|
||||
|
||||
//redirect the user
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Delete Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
|
||||
?>
|
||||
|
||||
@@ -0,0 +1,513 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_agents_add') || permission_exists('call_center_agents_edit')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//action add or update
|
||||
if (isset($_REQUEST["id"])) {
|
||||
$action = "update";
|
||||
$call_center_agent_uuid = check_str($_REQUEST["id"]);
|
||||
}
|
||||
else {
|
||||
$action = "add";
|
||||
}
|
||||
|
||||
//get http post variables and set them to php variables
|
||||
if (count($_POST)>0) {
|
||||
$agent_name = check_str($_POST["agent_name"]);
|
||||
$agent_type = check_str($_POST["agent_type"]);
|
||||
$agent_call_timeout = check_str($_POST["agent_call_timeout"]);
|
||||
$agent_contact = check_str($_POST["agent_contact"]);
|
||||
$agent_status = check_str($_POST["agent_status"]);
|
||||
$agent_logout = check_str($_POST["agent_logout"]);
|
||||
$agent_no_answer_delay_time = check_str($_POST["agent_no_answer_delay_time"]);
|
||||
$agent_max_no_answer = check_str($_POST["agent_max_no_answer"]);
|
||||
$agent_wrap_up_time = check_str($_POST["agent_wrap_up_time"]);
|
||||
$agent_reject_delay_time = check_str($_POST["agent_reject_delay_time"]);
|
||||
$agent_busy_delay_time = check_str($_POST["agent_busy_delay_time"]);
|
||||
}
|
||||
|
||||
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
|
||||
$msg = '';
|
||||
|
||||
if ($action == "update") {
|
||||
$call_center_agent_uuid = check_str($_POST["call_center_agent_uuid"]);
|
||||
}
|
||||
|
||||
//check for all required data
|
||||
//if (strlen($domain_uuid) == 0) { $msg .= "Please provide: domain_uuid<br>\n"; }
|
||||
//if (strlen($agent_name) == 0) { $msg .= "Please provide: Agent Name<br>\n"; }
|
||||
//if (strlen($agent_type) == 0) { $msg .= "Please provide: Type<br>\n"; }
|
||||
//if (strlen($agent_call_timeout) == 0) { $msg .= "Please provide: Call Timeout<br>\n"; }
|
||||
//if (strlen($agent_contact) == 0) { $msg .= "Please provide: Contact<br>\n"; }
|
||||
//if (strlen($agent_status) == 0) { $msg .= "Please provide: Status<br>\n"; }
|
||||
//if (strlen($agent_logout) == 0) { $msg .= "Please provide: Logout<br>\n"; }
|
||||
//if (strlen($agent_no_answer_delay_time) == 0) { $msg .= "Please provide: No Answer Delay Time<br>\n"; }
|
||||
//if (strlen($agent_max_no_answer) == 0) { $msg .= "Please provide: Max No Answer<br>\n"; }
|
||||
//if (strlen($agent_wrap_up_time) == 0) { $msg .= "Please provide: Wrap Up Time<br>\n"; }
|
||||
//if (strlen($agent_reject_delay_time) == 0) { $msg .= "Please provide: Reject Delay Time<br>\n"; }
|
||||
//if (strlen($agent_busy_delay_time) == 0) { $msg .= "Please provide: Busy Delay Time<br>\n"; }
|
||||
if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/persistformvar.php";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table><tr><td>\n";
|
||||
echo $msg."<br />";
|
||||
echo "</td></tr></table>\n";
|
||||
persistformvar($_POST);
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
}
|
||||
|
||||
//get and then set the complete agent_contact with the call_timeout and when necessary confirm
|
||||
$tmp_confirm = "group_confirm_file=custom/press_1_to_accept_this_call.wav,group_confirm_key=1";
|
||||
if(strstr($agent_contact, '}') === FALSE) {
|
||||
//not found
|
||||
if(stristr($agent_contact, 'sofia/gateway') === FALSE) {
|
||||
//add the call_timeout
|
||||
$tmp_agent_contact = "{call_timeout=".$agent_call_timeout."}".$agent_contact;
|
||||
}
|
||||
else {
|
||||
//add the call_timeout and confirm
|
||||
$tmp_agent_contact = $tmp_first.',call_timeout='.$agent_call_timeout.$tmp_last;
|
||||
$tmp_agent_contact = "{".$tmp_confirm.",call_timeout=".$agent_call_timeout."}".$agent_contact;
|
||||
}
|
||||
}
|
||||
else {
|
||||
//found
|
||||
if(stristr($agent_contact, 'sofia/gateway') === FALSE) {
|
||||
//not found
|
||||
if(stristr($agent_contact, 'call_timeout') === FALSE) {
|
||||
//add the call_timeout
|
||||
$tmp_pos = strrpos($agent_contact, "}");
|
||||
$tmp_first = substr($agent_contact, 0, $tmp_pos);
|
||||
$tmp_last = substr($agent_contact, $tmp_pos);
|
||||
$tmp_agent_contact = $tmp_first.',call_timeout='.$agent_call_timeout.$tmp_last;
|
||||
}
|
||||
else {
|
||||
//the string has the call timeout
|
||||
$tmp_agent_contact = $agent_contact;
|
||||
}
|
||||
}
|
||||
else {
|
||||
//found
|
||||
$tmp_pos = strrpos($agent_contact, "}");
|
||||
$tmp_first = substr($agent_contact, 0, $tmp_pos);
|
||||
$tmp_last = substr($agent_contact, $tmp_pos);
|
||||
if(stristr($agent_contact, 'call_timeout') === FALSE) {
|
||||
//add the call_timeout and confirm
|
||||
$tmp_agent_contact = $tmp_first.','.$tmp_confirm.',call_timeout='.$agent_call_timeout.$tmp_last;
|
||||
}
|
||||
else {
|
||||
//add confirm
|
||||
$tmp_agent_contact = $tmp_first.','.$tmp_confirm.$tmp_last;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
//set the user_status
|
||||
$sql = "update v_users set ";
|
||||
$sql .= "user_status = '".$agent_status."' ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and username = '".$agent_name."' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
|
||||
//add the agent
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
//add the agent using event socket
|
||||
if ($fp) {
|
||||
//add the agent
|
||||
$cmd = "api callcenter_config agent add ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_type;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set contact
|
||||
$cmd = "api callcenter_config agent set contact ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$tmp_agent_contact;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set status
|
||||
$cmd = "api callcenter_config agent set status ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." '".$agent_status."'";
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set reject_delay_time
|
||||
$cmd = "api callcenter_config agent set reject_delay_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_reject_delay_time;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set busy_delay_time
|
||||
$cmd = "api callcenter_config agent set busy_delay_time ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name']." ".$agent_busy_delay_time;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
}
|
||||
|
||||
//add or update the database
|
||||
if ($_POST["persistformvar"] != "true") {
|
||||
if ($action == "add") {
|
||||
//add the agent to the database
|
||||
$call_center_agent_uuid = uuid();
|
||||
$sql = "insert into v_call_center_agents ";
|
||||
$sql .= "(";
|
||||
$sql .= "domain_uuid, ";
|
||||
$sql .= "call_center_agent_uuid, ";
|
||||
$sql .= "agent_name, ";
|
||||
$sql .= "agent_type, ";
|
||||
$sql .= "agent_call_timeout, ";
|
||||
$sql .= "agent_contact, ";
|
||||
$sql .= "agent_status, ";
|
||||
$sql .= "agent_logout, ";
|
||||
$sql .= "agent_no_answer_delay_time, ";
|
||||
$sql .= "agent_max_no_answer, ";
|
||||
$sql .= "agent_wrap_up_time, ";
|
||||
$sql .= "agent_reject_delay_time, ";
|
||||
$sql .= "agent_busy_delay_time ";
|
||||
$sql .= ")";
|
||||
$sql .= "values ";
|
||||
$sql .= "(";
|
||||
$sql .= "'$domain_uuid', ";
|
||||
$sql .= "'$call_center_agent_uuid', ";
|
||||
$sql .= "'$agent_name', ";
|
||||
$sql .= "'$agent_type', ";
|
||||
$sql .= "'$agent_call_timeout', ";
|
||||
$sql .= "'$agent_contact', ";
|
||||
$sql .= "'$agent_status', ";
|
||||
$sql .= "'$agent_logout', ";
|
||||
$sql .= "'$agent_no_answer_delay_time', ";
|
||||
$sql .= "'$agent_max_no_answer', ";
|
||||
$sql .= "'$agent_wrap_up_time', ";
|
||||
$sql .= "'$agent_reject_delay_time', ";
|
||||
$sql .= "'$agent_busy_delay_time' ";
|
||||
$sql .= ")";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize configuration
|
||||
save_call_center_xml();
|
||||
|
||||
//redirect the user
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Add Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "add")
|
||||
|
||||
if ($action == "update") {
|
||||
$sql = "update v_call_center_agents set ";
|
||||
$sql .= "agent_name = '$agent_name', ";
|
||||
$sql .= "agent_type = '$agent_type', ";
|
||||
$sql .= "agent_call_timeout = '$agent_call_timeout', ";
|
||||
$sql .= "agent_contact = '$agent_contact', ";
|
||||
$sql .= "agent_status = '$agent_status', ";
|
||||
$sql .= "agent_logout = '$agent_logout', ";
|
||||
$sql .= "agent_no_answer_delay_time = '$agent_no_answer_delay_time', ";
|
||||
$sql .= "agent_max_no_answer = '$agent_max_no_answer', ";
|
||||
$sql .= "agent_wrap_up_time = '$agent_wrap_up_time', ";
|
||||
$sql .= "agent_reject_delay_time = '$agent_reject_delay_time', ";
|
||||
$sql .= "agent_busy_delay_time = '$agent_busy_delay_time' ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid'";
|
||||
$sql .= "and call_center_agent_uuid = '$call_center_agent_uuid'";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize configuration
|
||||
save_call_center_xml();
|
||||
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_agent.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Update Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "update")
|
||||
} //if ($_POST["persistformvar"] != "true")
|
||||
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
|
||||
|
||||
//pre-populate the form
|
||||
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
|
||||
$call_center_agent_uuid = $_GET["id"];
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_agents ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_agent_uuid = '$call_center_agent_uuid' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result as &$row) {
|
||||
$agent_name = $row["agent_name"];
|
||||
$agent_type = $row["agent_type"];
|
||||
$agent_call_timeout = $row["agent_call_timeout"];
|
||||
$agent_contact = $row["agent_contact"];
|
||||
$agent_status = $row["agent_status"];
|
||||
$agent_logout = $row["agent_logout"];
|
||||
$agent_no_answer_delay_time = $row["agent_no_answer_delay_time"];
|
||||
$agent_max_no_answer = $row["agent_max_no_answer"];
|
||||
$agent_wrap_up_time = $row["agent_wrap_up_time"];
|
||||
$agent_reject_delay_time = $row["agent_reject_delay_time"];
|
||||
$agent_busy_delay_time = $row["agent_busy_delay_time"];
|
||||
break; //limit to 1 row
|
||||
}
|
||||
unset ($prep_statement);
|
||||
}
|
||||
|
||||
//set default values
|
||||
if (strlen($agent_type) == 0) { $agent_type = "callback"; }
|
||||
if (strlen($agent_call_timeout) == 0) { $agent_call_timeout = 10; }
|
||||
if (strlen($agent_max_no_answer) == 0) { $agent_max_no_answer = "3"; }
|
||||
if (strlen($agent_wrap_up_time) == 0) { $agent_wrap_up_time = "10"; }
|
||||
if (strlen($agent_no_answer_delay_time) == 0) { $agent_no_answer_delay_time = "10"; }
|
||||
if (strlen($agent_reject_delay_time) == 0) { $agent_reject_delay_time = "10"; }
|
||||
if (strlen($agent_busy_delay_time) == 0) { $agent_busy_delay_time = "60"; }
|
||||
|
||||
//show the header
|
||||
require_once "includes/header.php";
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"left\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
if ($action == "add") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Agent Add</b></td>\n";
|
||||
}
|
||||
if ($action == "update") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Agent Edit</b></td>\n";
|
||||
}
|
||||
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_agent.php'\" value='Back'></td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
//echo "Call Center agents settings.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Agent Name:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
//---- Begin Select List --------------------
|
||||
$sql = "SELECT * FROM v_users ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "order by username asc ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
|
||||
echo "<select id=\"agent_name\" name=\"agent_name\" class='formfld'>\n";
|
||||
echo "<option value=\"\"></option>\n";
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
//$catcount = count($result);
|
||||
foreach($result as $field) {
|
||||
if ($field[username] == $agent_name) {
|
||||
echo "<option value='".$field[username]."' selected='selected'>".$field[username]."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo "<option value='".$field[username]."'>".$field[username]."</option>\n";
|
||||
}
|
||||
}
|
||||
echo "</select>";
|
||||
unset($sql, $result);
|
||||
//---- End Select List --------------------
|
||||
echo "<br />\n";
|
||||
echo "Select the agents name.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Type:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_type' maxlength='255' value=\"$agent_type\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the agent type.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Call Timeout:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_call_timeout' maxlength='255' value='$agent_call_timeout'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the call timeout.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Contact:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
|
||||
//switch_select_destination(select_type, select_label, select_name, select_value, select_style, action);
|
||||
switch_select_destination("call_center_contact", "", "agent_contact", $agent_contact, "", "");
|
||||
|
||||
echo "<br />\n";
|
||||
echo "Select the contact number.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Status:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='agent_status'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($agent_status == "Logged Out") {
|
||||
echo " <option value='Logged Out' SELECTED >Logged Out</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='Logged Out'>Logged Out</option>\n";
|
||||
}
|
||||
if ($agent_status == "Available") {
|
||||
echo " <option value='Available' SELECTED >Available</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='Available'>Available</option>\n";
|
||||
}
|
||||
if ($agent_status == "Available (On Demand)") {
|
||||
echo " <option value='Available (On Demand)' SELECTED >Available (On Demand)</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='Available (On Demand)'>Available (On Demand)</option>\n";
|
||||
}
|
||||
if ($agent_status == "On Break") {
|
||||
echo " <option value='On Break' SELECTED >On Break</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='On Break'>On Break</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Select the agent status.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " No Answer Delay Time:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_no_answer_delay_time' maxlength='255' value='$agent_no_answer_delay_time'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the agent no answer delay time in seconds.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Max No Answer:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_max_no_answer' maxlength='255' value='$agent_max_no_answer'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter max no answer.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Wrap Up Time:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_wrap_up_time' maxlength='255' value='$agent_wrap_up_time'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the wrap up time.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Reject Delay Time:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_reject_delay_time' maxlength='255' value='$agent_reject_delay_time'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the reject delay time.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Busy Delay Time:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_busy_delay_time' maxlength='255' value='$agent_busy_delay_time'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the agent busy delay time.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Agent Logout:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='agent_logout' maxlength='255' value='$agent_logout'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the auto agent logout time in 00:00 format. Requires a service to enforce the logout time.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo " <tr>\n";
|
||||
echo " <td colspan='2' align='right'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='hidden' name='call_center_agent_uuid' value='$call_center_agent_uuid'>\n";
|
||||
}
|
||||
echo " <input type='submit' name='submit' class='btn' value='Save'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</form>";
|
||||
|
||||
echo " </td>";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
|
||||
//footer
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,235 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_agents_edit')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/paging.php";
|
||||
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
|
||||
//get the http post values and set them as php variables
|
||||
if (count($_POST)>0) {
|
||||
//include the dnd php class
|
||||
include "includes/classes/do_not_disturb.php";
|
||||
|
||||
foreach($_POST['agents'] as $row) {
|
||||
if (strlen($row['status']) > 0) {
|
||||
//agent set status
|
||||
if ($fp) {
|
||||
//set the user_status
|
||||
$sql = "update v_users set ";
|
||||
$sql .= "user_status = '".$row['status']."' ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and username = '".$row['name']."' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
//set the call center status
|
||||
if ($row['status'] == "Do Not Disturb") {
|
||||
//set the default dnd action
|
||||
$dnd_action = "add";
|
||||
//set the call center status to Logged Out
|
||||
$cmd = "api callcenter_config agent set status ".$row['name']."@".$_SESSION['domains'][$domain_uuid]['domain_name']." 'Logged Out'";
|
||||
}
|
||||
else {
|
||||
$cmd = "api callcenter_config agent set status ".$row['name']."@".$_SESSION['domains'][$domain_uuid]['domain_name']." '".$row['status']."'";
|
||||
}
|
||||
//echo $cmd."<br />\n";
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
}
|
||||
|
||||
//loop through the list of assigned extensions
|
||||
foreach ($_SESSION['user']['extension'] as &$sub_row) {
|
||||
$extension = $sub_row["user"];
|
||||
//hunt_group information used to determine if this is an add or an update
|
||||
$sql = "select * from v_hunt_groups ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and hunt_group_extension = '$extension' ";
|
||||
$prep_statement_2 = $db->prepare(check_sql($sql));
|
||||
$prep_statement_2->execute();
|
||||
$result2 = $prep_statement_2->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result2 as &$row2) {
|
||||
if ($row2["hunt_group_type"] == 'dnd') {
|
||||
$dnd_action = "update";
|
||||
$dnd_uuid = $row2["hunt_group_uuid"];
|
||||
}
|
||||
}
|
||||
unset ($prep_statement_2, $result2, $row2);
|
||||
//add or update dnd
|
||||
$dnd = new do_not_disturb;
|
||||
//$dnd->debug = false;
|
||||
$dnd->domain_uuid = $domain_uuid;
|
||||
$dnd->dnd_uuid = $dnd_uuid;
|
||||
$dnd->domain_name = $_SESSION['domain_name'];
|
||||
$dnd->extension = $extension;
|
||||
if ($row['status'] == "Do Not Disturb") {
|
||||
$dnd->dnd_enabled = "true";
|
||||
if ($dnd_action == "add") {
|
||||
$dnd->dnd_add();
|
||||
}
|
||||
if ($dnd_action == "update") {
|
||||
$dnd->dnd_update();
|
||||
}
|
||||
}
|
||||
else {
|
||||
//for other status disable dnd
|
||||
if ($dnd_action == "update") {
|
||||
$dnd->dnd_enabled = "false";
|
||||
$dnd->dnd_update();
|
||||
}
|
||||
}
|
||||
unset($dnd);
|
||||
}
|
||||
unset ($prep_statement);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
//get the agent list from event socket
|
||||
$switch_cmd = 'callcenter_config agent list';
|
||||
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
|
||||
$agent_array = csv_to_named_array($event_socket_str, '|');
|
||||
//set the status on the user_array by using the extension as the key
|
||||
foreach ($agent_array as $row) {
|
||||
if (count($_SESSION['domains']) == 1) {
|
||||
//get the extension status from the call center agent list
|
||||
preg_match('/user\/(\d{2,7})/', $row['contact'], $matches);
|
||||
$extension = $matches[1];
|
||||
$user_array[$extension]['username'] = $tmp[0];
|
||||
if ($user_array[$extension]['user_status'] != "Do Not Disturb") {
|
||||
$user_array[$extension]['user_status'] = $row['status'];
|
||||
}
|
||||
} else {
|
||||
$tmp = explode('@',$row["name"]);
|
||||
if ($tmp[1] == $_SESSION['domain_name']) {
|
||||
//get the extension status from the call center agent list
|
||||
preg_match('/user\/(\d{2,7})/', $row['contact'], $matches);
|
||||
$extension = $matches[1];
|
||||
$user_array[$extension]['username'] = $tmp[0];
|
||||
if ($user_array[$extension]['user_status'] != "Do Not Disturb") {
|
||||
$user_array[$extension]['user_status'] = $row['status'];
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Agent Status</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent_status.php'\" value='Refresh'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
echo "List all the call center agents with the option to change the status of one or more agents.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</tr></table>\n";
|
||||
|
||||
$c = 0;
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<th>Agent</th>\n";
|
||||
echo "<th>Status</th>\n";
|
||||
echo "<th>Options</th>\n";
|
||||
echo "<tr>\n";
|
||||
|
||||
$x = 0;
|
||||
foreach($agent_array as $row) {
|
||||
$tmp = explode('@',$row["name"]);
|
||||
$agent_name = $tmp[0];
|
||||
if ($tmp[1] == $_SESSION['domain_name']) {
|
||||
echo "<tr >\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row['name']." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row['status']." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>";
|
||||
echo " <input type='hidden' name='agents[".$x."][name]' id='agent_".$x."_name' value='".$agent_name."'>\n";
|
||||
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_no_change' value='' checked='checked'><label for='agent_".$x."_status_no_change'>No Change</label>\n";
|
||||
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_available' value='Available'><label for='agent_".$x."_status_available'>Available</label>\n";
|
||||
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_logged_out' value='Logged Out'><label for='agent_".$x."_status_logged_out'>Logged Out</label>\n";
|
||||
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_on_break' value='On Break'><label for='agent_".$x."_status_on_break'>On Break</label>\n";
|
||||
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_dnd' value='Do Not Disturb'><label for='agent_".$x."_status_dnd'>DND</label>\n";
|
||||
echo " </td>\n";
|
||||
echo "</tr>\n";
|
||||
}
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
$x++;
|
||||
} //end foreach
|
||||
unset($sql, $result, $row_count);
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td colspan='11' align='left'>\n";
|
||||
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td width='33.3%' nowrap> </td>\n";
|
||||
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
|
||||
echo " <td width='33.3%' align='right'>\n";
|
||||
echo " <br />\n";
|
||||
echo " <input type='submit' name='submit' class='btn' value='Update Status'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>\n";
|
||||
echo " </table>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "</form>\n";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,194 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_queues_view')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/paging.php";
|
||||
|
||||
//get http variables and set as php variables
|
||||
$order_by = $_GET["order_by"];
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Queue</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_agent.php'\" value='Agents'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_tier.php'\" value='Tiers'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
echo "List of queues for the call center.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</tr></table>\n";
|
||||
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'queue_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$num_rows = count($result);
|
||||
unset ($prep_statement, $result, $sql);
|
||||
$rows_per_page = 100;
|
||||
$param = "";
|
||||
$page = $_GET['page'];
|
||||
if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
|
||||
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
|
||||
$offset = $rows_per_page * $page;
|
||||
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'queue_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$sql .= " limit $rows_per_page offset $offset ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$result_count = count($result);
|
||||
unset ($prep_statement, $sql);
|
||||
|
||||
$c = 0;
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo th_order_by('queue_name', 'Queue Name', $order_by, $order);
|
||||
echo th_order_by('queue_extension', 'Extension', $order_by, $order);
|
||||
echo th_order_by('queue_strategy', 'Strategy', $order_by, $order);
|
||||
//echo th_order_by('queue_moh_sound', 'Music On Hold', $order_by, $order);
|
||||
//echo th_order_by('queue_record_template', 'Record Template', $order_by, $order);
|
||||
//echo th_order_by('queue_time_base_score', 'Time Base Score', $order_by, $order);
|
||||
//echo th_order_by('queue_max_wait_time', 'Max Wait Time', $order_by, $order);
|
||||
//echo th_order_by('queue_max_wait_time_with_no_agent', 'Max Wait Time With No Agent', $order_by, $order);
|
||||
echo th_order_by('queue_tier_rules_apply', 'Tier Rules Apply', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_wait_second', 'Tier Rule Wait Second', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_no_agent_no_wait', 'Tier Rule No Agent No Wait', $order_by, $order);
|
||||
//echo th_order_by('queue_discard_abandoned_after', 'Discard Abandoned After', $order_by, $order);
|
||||
//echo th_order_by('queue_abandoned_resume_allowed', 'Abandoned Resume Allowed', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_wait_multiply_level', 'Tier Rule Wait Multiply Level', $order_by, $order);
|
||||
echo th_order_by('queue_description', 'Description', $order_by, $order);
|
||||
echo "<td align='right' width='42'>\n";
|
||||
if (permission_exists('call_center_queues_add')) {
|
||||
echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo "</td>\n";
|
||||
echo "<tr>\n";
|
||||
|
||||
if ($result_count > 0) {
|
||||
foreach($result as $row) {
|
||||
echo "<tr >\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_name]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_extension]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_strategy]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_moh_sound]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_record_template]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_time_base_score]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_max_wait_time]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_max_wait_time_with_no_agent]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rules_apply]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_wait_second]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_no_agent_no_wait]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_discard_abandoned_after]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_abandoned_resume_allowed]." </td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_wait_multiply_level]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_description]." </td>\n";
|
||||
echo " <td valign='top' align='right'>\n";
|
||||
if (permission_exists('call_center_queues_edit')) {
|
||||
echo " <a href='v_call_center_queue_edit.php?id=".$row[call_center_queue_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
|
||||
}
|
||||
if (permission_exists('call_center_queues_delete')) {
|
||||
echo " <a href='v_call_center_queue_delete.php?id=".$row[call_center_queue_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
|
||||
}
|
||||
echo " </td>\n";
|
||||
echo "</tr>\n";
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
} //end foreach
|
||||
unset($sql, $result, $row_count);
|
||||
} //end if results
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td colspan='17' align='left'>\n";
|
||||
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td width='33.3%' nowrap> </td>\n";
|
||||
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
|
||||
echo " <td width='33.3%' align='right'>\n";
|
||||
if (permission_exists('call_center_queues_add')) {
|
||||
echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo " </td>\n";
|
||||
echo " </tr>\n";
|
||||
echo " </table>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,93 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_queues_delete')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
if (count($_GET) > 0) {
|
||||
$id = check_str($_GET["id"]);
|
||||
}
|
||||
|
||||
if (strlen($id) > 0) {
|
||||
|
||||
//get the dialplan uuid
|
||||
$sql = "select * from v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_queue_uuid = '$id' ";
|
||||
$prep_statement = $db->prepare($sql);
|
||||
$prep_statement->execute();
|
||||
while($row = $prep_statement->fetch(PDO::FETCH_ASSOC)) {
|
||||
$dialplan_uuid = $row['dialplan_uuid'];
|
||||
}
|
||||
|
||||
//delete the call center queue
|
||||
$sql = "delete from v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and dialplan_uuid = '$dialplan_uuid' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
unset($sql);
|
||||
|
||||
//delete the dialplan entry
|
||||
$sql = "delete from v_dialplans ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and dialplan_uuid = '$dialplan_uuid' ";
|
||||
//echo $sql."<br>\n";
|
||||
$db->query($sql);
|
||||
unset($sql);
|
||||
|
||||
//delete the dialplan details
|
||||
$sql = "delete from v_dialplan_details ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and dialplan_uuid = '$dialplan_uuid' ";
|
||||
//echo $sql."<br>\n";
|
||||
$db->query($sql);
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize configuration
|
||||
save_dialplan_xml();
|
||||
|
||||
//apply settings reminder
|
||||
$_SESSION["reload_xml"] = true;
|
||||
}
|
||||
|
||||
//redirect the browser
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Delete Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
|
||||
?>
|
||||
@@ -0,0 +1,633 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_queues_add') || permission_exists('call_center_queues_edit')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//action add or update
|
||||
if (isset($_REQUEST["id"])) {
|
||||
$action = "update";
|
||||
$call_center_queue_uuid = check_str($_REQUEST["id"]);
|
||||
}
|
||||
else {
|
||||
$action = "add";
|
||||
}
|
||||
|
||||
//get http post variables and set them to php variables
|
||||
if (count($_POST)>0) {
|
||||
//$domain_uuid = check_str($_POST["domain_uuid"]);
|
||||
$queue_name = check_str($_POST["queue_name"]);
|
||||
$queue_extension = check_str($_POST["queue_extension"]);
|
||||
$queue_strategy = check_str($_POST["queue_strategy"]);
|
||||
$queue_moh_sound = check_str($_POST["queue_moh_sound"]);
|
||||
$queue_record_template = check_str($_POST["queue_record_template"]);
|
||||
$queue_time_base_score = check_str($_POST["queue_time_base_score"]);
|
||||
$queue_max_wait_time = check_str($_POST["queue_max_wait_time"]);
|
||||
$queue_max_wait_time_with_no_agent = check_str($_POST["queue_max_wait_time_with_no_agent"]);
|
||||
$queue_tier_rules_apply = check_str($_POST["queue_tier_rules_apply"]);
|
||||
$queue_tier_rule_wait_second = check_str($_POST["queue_tier_rule_wait_second"]);
|
||||
$queue_tier_rule_wait_multiply_level = check_str($_POST["queue_tier_rule_wait_multiply_level"]);
|
||||
$queue_tier_rule_no_agent_no_wait = check_str($_POST["queue_tier_rule_no_agent_no_wait"]);
|
||||
$queue_timeout_action = check_str($_POST["queue_timeout_action"]);
|
||||
$queue_discard_abandoned_after = check_str($_POST["queue_discard_abandoned_after"]);
|
||||
$queue_abandoned_resume_allowed = check_str($_POST["queue_abandoned_resume_allowed"]);
|
||||
$queue_cid_prefix = check_str($_POST["queue_cid_prefix"]);
|
||||
$queue_description = check_str($_POST["queue_description"]);
|
||||
|
||||
//remove invalid characters
|
||||
$queue_cid_prefix = str_replace(":", "-", $queue_cid_prefix);
|
||||
$queue_cid_prefix = str_replace("\"", "", $queue_cid_prefix);
|
||||
$queue_cid_prefix = str_replace("@", "", $queue_cid_prefix);
|
||||
$queue_cid_prefix = str_replace("\\", "", $queue_cid_prefix);
|
||||
$queue_cid_prefix = str_replace("/", "", $queue_cid_prefix);
|
||||
}
|
||||
|
||||
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
|
||||
$msg = '';
|
||||
if ($action == "update") {
|
||||
$call_center_queue_uuid = check_str($_POST["call_center_queue_uuid"]);
|
||||
}
|
||||
|
||||
//check for all required data
|
||||
if (strlen($domain_uuid) == 0) { $msg .= "Please provide: domain_uuid<br>\n"; }
|
||||
if (strlen($queue_name) == 0) { $msg .= "Please provide: Queue Name<br>\n"; }
|
||||
if (strlen($queue_extension) == 0) { $msg .= "Please provide: Extension<br>\n"; }
|
||||
if (strlen($queue_strategy) == 0) { $msg .= "Please provide: Strategy<br>\n"; }
|
||||
if (strlen($queue_moh_sound) == 0) { $msg .= "Please provide: Music on Hold<br>\n"; }
|
||||
//if (strlen($queue_record_template) == 0) { $msg .= "Please provide: Record Template<br>\n"; }
|
||||
//if (strlen($queue_time_base_score) == 0) { $msg .= "Please provide: Time Base Score<br>\n"; }
|
||||
//if (strlen($queue_max_wait_time) == 0) { $msg .= "Please provide: Max Wait Time<br>\n"; }
|
||||
//if (strlen($queue_max_wait_time_with_no_agent) == 0) { $msg .= "Please provide: Max Wait Time with no Agent<br>\n"; }
|
||||
//if (strlen($queue_tier_rules_apply) == 0) { $msg .= "Please provide: Tier Rules Apply<br>\n"; }
|
||||
//if (strlen($queue_tier_rule_wait_second) == 0) { $msg .= "Please provide: Tier Rule Wait Second<br>\n"; }
|
||||
//if (strlen($queue_tier_rule_wait_multiply_level) == 0) { $msg .= "Please provide: Tier Rule Wait Multiply Level<br>\n"; }
|
||||
//if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $msg .= "Please provide: Tier Rule No Agent No Wait<br>\n"; }
|
||||
//if (strlen($queue_timeout_action) == 0) { $msg .= "Please provide: Timeout Action<br>\n"; }
|
||||
//if (strlen($queue_discard_abandoned_after) == 0) { $msg .= "Please provide: Discard Abandoned After<br>\n"; }
|
||||
//if (strlen($queue_abandoned_resume_allowed) == 0) { $msg .= "Please provide: Abandoned Resume Allowed<br>\n"; }
|
||||
//if (strlen($queue_cid_prefix) == 0) { $msg .= "Please provide: Caller ID Prefix<br>\n"; }
|
||||
//if (strlen($queue_description) == 0) { $msg .= "Please provide: Description<br>\n"; }
|
||||
if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/persistformvar.php";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table><tr><td>\n";
|
||||
echo $msg."<br />";
|
||||
echo "</td></tr></table>\n";
|
||||
persistformvar($_POST);
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
}
|
||||
|
||||
//add or update the database
|
||||
if ($_POST["persistformvar"] != "true") {
|
||||
if ($action == "add") {
|
||||
//add the call center queue
|
||||
$call_center_queue_uuid = uuid();
|
||||
$sql = "insert into v_call_center_queues ";
|
||||
$sql .= "(";
|
||||
$sql .= "domain_uuid, ";
|
||||
$sql .= "call_center_queue_uuid, ";
|
||||
$sql .= "queue_name, ";
|
||||
$sql .= "queue_extension, ";
|
||||
$sql .= "queue_strategy, ";
|
||||
$sql .= "queue_moh_sound, ";
|
||||
$sql .= "queue_record_template, ";
|
||||
$sql .= "queue_time_base_score, ";
|
||||
$sql .= "queue_max_wait_time, ";
|
||||
$sql .= "queue_max_wait_time_with_no_agent, ";
|
||||
$sql .= "queue_tier_rules_apply, ";
|
||||
$sql .= "queue_tier_rule_wait_second, ";
|
||||
$sql .= "queue_tier_rule_wait_multiply_level, ";
|
||||
$sql .= "queue_tier_rule_no_agent_no_wait, ";
|
||||
$sql .= "queue_timeout_action, ";
|
||||
$sql .= "queue_discard_abandoned_after, ";
|
||||
$sql .= "queue_abandoned_resume_allowed, ";
|
||||
$sql .= "queue_cid_prefix, ";
|
||||
$sql .= "queue_description ";
|
||||
$sql .= ")";
|
||||
$sql .= "values ";
|
||||
$sql .= "(";
|
||||
$sql .= "'$domain_uuid', ";
|
||||
$sql .= "'$call_center_queue_uuid', ";
|
||||
$sql .= "'$queue_name', ";
|
||||
$sql .= "'$queue_extension', ";
|
||||
$sql .= "'$queue_strategy', ";
|
||||
$sql .= "'$queue_moh_sound', ";
|
||||
$sql .= "'$queue_record_template', ";
|
||||
$sql .= "'$queue_time_base_score', ";
|
||||
$sql .= "'$queue_max_wait_time', ";
|
||||
$sql .= "'$queue_max_wait_time_with_no_agent', ";
|
||||
$sql .= "'$queue_tier_rules_apply', ";
|
||||
$sql .= "'$queue_tier_rule_wait_second', ";
|
||||
$sql .= "'$queue_tier_rule_wait_multiply_level', ";
|
||||
$sql .= "'$queue_tier_rule_no_agent_no_wait', ";
|
||||
$sql .= "'$queue_timeout_action', ";
|
||||
$sql .= "'$queue_discard_abandoned_after', ";
|
||||
$sql .= "'$queue_abandoned_resume_allowed', ";
|
||||
$sql .= "'$queue_cid_prefix', ";
|
||||
$sql .= "'$queue_description' ";
|
||||
$sql .= ")";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize the configuration
|
||||
save_call_center_xml();
|
||||
|
||||
//redirect the user
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Add Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "add")
|
||||
|
||||
if ($action == "update") {
|
||||
//update the call center queue
|
||||
$sql = "update v_call_center_queues set ";
|
||||
$sql .= "queue_name = '$queue_name', ";
|
||||
$sql .= "queue_extension = '$queue_extension', ";
|
||||
$sql .= "queue_strategy = '$queue_strategy', ";
|
||||
$sql .= "queue_moh_sound = '$queue_moh_sound', ";
|
||||
$sql .= "queue_record_template = '$queue_record_template', ";
|
||||
$sql .= "queue_time_base_score = '$queue_time_base_score', ";
|
||||
$sql .= "queue_max_wait_time = '$queue_max_wait_time', ";
|
||||
$sql .= "queue_max_wait_time_with_no_agent = '$queue_max_wait_time_with_no_agent', ";
|
||||
$sql .= "queue_tier_rules_apply = '$queue_tier_rules_apply', ";
|
||||
$sql .= "queue_tier_rule_wait_second = '$queue_tier_rule_wait_second', ";
|
||||
$sql .= "queue_tier_rule_wait_multiply_level = '$queue_tier_rule_wait_multiply_level', ";
|
||||
$sql .= "queue_tier_rule_no_agent_no_wait = '$queue_tier_rule_no_agent_no_wait', ";
|
||||
$sql .= "queue_timeout_action = '$queue_timeout_action', ";
|
||||
$sql .= "queue_discard_abandoned_after = '$queue_discard_abandoned_after', ";
|
||||
$sql .= "queue_abandoned_resume_allowed = '$queue_abandoned_resume_allowed', ";
|
||||
$sql .= "queue_cid_prefix = '$queue_cid_prefix', ";
|
||||
$sql .= "queue_description = '$queue_description' ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_queue_uuid = '$call_center_queue_uuid'";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize the configuration
|
||||
save_call_center_xml();
|
||||
|
||||
//redirect the user
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_queue.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Update Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "update")
|
||||
} //if ($_POST["persistformvar"] != "true")
|
||||
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
|
||||
|
||||
//pre-populate the form
|
||||
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
|
||||
$call_center_queue_uuid = $_GET["id"];
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_queue_uuid = '$call_center_queue_uuid' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result as &$row) {
|
||||
$queue_name = $row["queue_name"];
|
||||
$queue_extension = $row["queue_extension"];
|
||||
$queue_strategy = $row["queue_strategy"];
|
||||
$queue_moh_sound = $row["queue_moh_sound"];
|
||||
$queue_record_template = $row["queue_record_template"];
|
||||
$queue_time_base_score = $row["queue_time_base_score"];
|
||||
$queue_max_wait_time = $row["queue_max_wait_time"];
|
||||
$queue_max_wait_time_with_no_agent = $row["queue_max_wait_time_with_no_agent"];
|
||||
$queue_timeout_action = $row["queue_timeout_action"];
|
||||
$queue_tier_rules_apply = $row["queue_tier_rules_apply"];
|
||||
$queue_tier_rule_wait_second = $row["queue_tier_rule_wait_second"];
|
||||
$queue_tier_rule_wait_multiply_level = $row["queue_tier_rule_wait_multiply_level"];
|
||||
$queue_tier_rule_no_agent_no_wait = $row["queue_tier_rule_no_agent_no_wait"];
|
||||
$queue_discard_abandoned_after = $row["queue_discard_abandoned_after"];
|
||||
$queue_abandoned_resume_allowed = $row["queue_abandoned_resume_allowed"];
|
||||
$queue_cid_prefix = $row["queue_cid_prefix"];
|
||||
$queue_description = $row["queue_description"];
|
||||
break; //limit to 1 row
|
||||
}
|
||||
unset ($prep_statement);
|
||||
}
|
||||
|
||||
//set default values
|
||||
if (strlen($queue_strategy) == 0) { $queue_strategy = "longest-idle-agent"; }
|
||||
if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; }
|
||||
if (strlen($queue_time_base_score) == 0) { $queue_time_base_score = "system"; }
|
||||
if (strlen($queue_max_wait_time) == 0) { $queue_max_wait_time = "0"; }
|
||||
if (strlen($queue_max_wait_time_with_no_agent) == 0) { $queue_max_wait_time_with_no_agent = "0"; }
|
||||
if (strlen($queue_tier_rules_apply) == 0) { $queue_tier_rules_apply = "false"; }
|
||||
if (strlen($queue_tier_rule_wait_second) == 0) { $queue_tier_rule_wait_second = "300"; }
|
||||
if (strlen($queue_tier_rule_wait_multiply_level) == 0) { $queue_tier_rule_wait_multiply_level = "true"; }
|
||||
if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $queue_tier_rule_no_agent_no_wait = "false"; }
|
||||
if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "60"; }
|
||||
if (strlen($queue_abandoned_resume_allowed) == 0) { $queue_abandoned_resume_allowed = "false"; }
|
||||
|
||||
//show the header
|
||||
require_once "includes/header.php";
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"left\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
if ($action == "add") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Queue Add</b></td>\n";
|
||||
}
|
||||
if ($action == "update") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Queue Edit</b></td>\n";
|
||||
}
|
||||
echo "<td width='70%' align='right'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='button' class='btn' value='View' onclick=\"document.location.href='".PROJECT_PATH."/app/call_center_active/v_call_center_active.php?queue_name=$queue_name';\" />\n";
|
||||
echo " <input type='button' class='btn' value='Load' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+load+$queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='Unload' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+unload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
echo " <input type='button' class='btn' value='Reload' onclick=\"document.location.href='cmd.php?cmd=api+callcenter_config+queue+reload+$queue_name@".$_SESSION['domain_name']."';\" />\n";
|
||||
}
|
||||
echo " <input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
//echo "Call Center queue settings.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " Queue Name:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_name' maxlength='255' value=\"$queue_name\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the queue name.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " Extension:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_extension' maxlength='255' value=\"$queue_extension\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the extension number.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " Strategy:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_strategy'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_strategy == "ring-all") {
|
||||
echo " <option value='ring-all' selected='selected' >ring-all</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='ring-all'>ring-all</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "longest-idle-agent") {
|
||||
echo " <option value='longest-idle-agent' selected='selected' >longest-idle-agent</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='longest-idle-agent'>longest-idle-agent</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "round-robin") {
|
||||
echo " <option value='round-robin' selected='selected'>round-robin</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='round-robin'>round-robin</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "top-down") {
|
||||
echo " <option value='top-down' selected='selected'>top-down</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='top-down'>top-down</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "agent-with-least-talk-time") {
|
||||
echo " <option value='agent-with-least-talk-time' selected='selected'>agent-with-least-talk-time</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='agent-with-least-talk-time'>agent-with-least-talk-time</option>\n";
|
||||
}
|
||||
|
||||
if ($queue_strategy == "agent-with-fewest-calls") {
|
||||
echo " <option value='agent-with-fewest-calls' selected='selected'>agent-with-fewest-calls</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='agent-with-fewest-calls'>agent-with-fewest-calls</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "sequentially-by-agent-order") {
|
||||
echo " <option value='sequentially-by-agent-order' selected='selected'>sequentially-by-agent-order</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='sequentially-by-agent-order'>sequentially-by-agent-order</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "sequentially-by-next-agent-order") {
|
||||
echo " <option value='sequentially-by-next-agent-order' selected='selected'>sequentially-by-next-agent-order</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='sequentially-by-next-agent-order'>sequentially-by-next-agent-order</option>\n";
|
||||
}
|
||||
if ($queue_strategy == "random") {
|
||||
echo " <option value='random' selected='selected'>random</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='random'>random</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the queue strategy.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
|
||||
echo " Music on Hold:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_moh_sound' maxlength='255' value=\"$queue_moh_sound\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the music on hold information.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Record Template:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_record_template' maxlength='255' value=\"$queue_record_template\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter a record template. \$\${base_dir}/recordings/archive/\${strftime(%Y)}/\${strftime(%b)}/\${strftime(%d)}/\${uuid}.wav\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Time Base Score:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_time_base_score'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_time_base_score == "system") {
|
||||
echo " <option value='system' selected='selected' >system</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='system'>system</option>\n";
|
||||
}
|
||||
if ($queue_time_base_score == "queue") {
|
||||
echo " <option value='queue' selected='selected' >queue</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='queue'>queue</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the time base score.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Max Wait Time:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_max_wait_time' maxlength='255' value='$queue_max_wait_time'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the max wait time.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Max Wait Time with no Agent:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_max_wait_time_with_no_agent' maxlength='255' value='$queue_max_wait_time_with_no_agent'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the max wait time with no agent.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Timeout Action:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
//switch_select_destination(select_type, select_label, select_name, select_value, select_style, action);
|
||||
switch_select_destination("dialplan", "", "queue_timeout_action", $queue_timeout_action, "", "");
|
||||
echo "<br />\n";
|
||||
echo "Set the action to perform when the max wait time is reached.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Rules Apply:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rules_apply'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rules_apply == "true") {
|
||||
echo " <option value='true' selected='selected' >true</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>true</option>\n";
|
||||
}
|
||||
if ($queue_tier_rules_apply == "false") {
|
||||
echo " <option value='false' selected='selected' >false</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='false'>false</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Set the tier rule rules apply to true or false.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Rule Wait Second:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_tier_rule_wait_second' maxlength='255' value='$queue_tier_rule_wait_second'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the tier rule wait seconds.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Rule Wait Multiply Level:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rule_wait_multiply_level'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rule_wait_multiply_level == "true") {
|
||||
echo " <option value='true' selected='selected' >true</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>true</option>\n";
|
||||
}
|
||||
if ($queue_tier_rule_wait_multiply_level == "false") {
|
||||
echo " <option value='false' selected='selected' >false</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='false'>false</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Set the tier rule wait multiply level to true or false.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Rule No Agent No Wait:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_tier_rule_no_agent_no_wait'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_tier_rule_no_agent_no_wait == "true") {
|
||||
echo " <option value='true' selected='selected' >true</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>true</option>\n";
|
||||
}
|
||||
if ($queue_tier_rule_no_agent_no_wait == "false") {
|
||||
echo " <option value='false' selected='selected' >false</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='false'>false</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the tier rule no agent no wait.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Discard Abandoned After:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_discard_abandoned_after' maxlength='255' value='$queue_discard_abandoned_after'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Set the discard abandoned after seconds.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Abandoned Resume Allowed:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='queue_abandoned_resume_allowed'>\n";
|
||||
echo " <option value=''></option>\n";
|
||||
if ($queue_abandoned_resume_allowed == "true") {
|
||||
echo " <option value='true' selected='selected' >true</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='true'>true</option>\n";
|
||||
}
|
||||
if ($queue_abandoned_resume_allowed == "false") {
|
||||
echo " <option value='false' selected='selected' >false</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='false'>false</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Set the abandoned resume allowed to true or false.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " CID Prefix:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_cid_prefix' maxlength='255' value='$queue_cid_prefix'>\n";
|
||||
echo "<br />\n";
|
||||
echo "Set a prefix on the caller ID name.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Description:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <input class='formfld' type='text' name='queue_description' maxlength='255' value=\"$queue_description\">\n";
|
||||
echo "<br />\n";
|
||||
echo "Enter the description.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td colspan='2' align='right'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='hidden' name='call_center_queue_uuid' value='$call_center_queue_uuid'>\n";
|
||||
}
|
||||
echo " <input type='submit' name='submit' class='btn' value='Save'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</form>";
|
||||
|
||||
echo " </td>";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
|
||||
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,177 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_tiers_view')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/paging.php";
|
||||
|
||||
//get http variables and set as php variables
|
||||
$order_by = $_GET["order_by"];
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align='left' nowrap='nowrap'><b>Call Center Tier List</b></td>\n";
|
||||
echo "<td width='50%' align='right'>\n";
|
||||
echo " <input type='button' class='btn' name='' alt='add' onclick=\"window.location='v_call_center_queue.php'\" value='Back'>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
echo "List all tiers. Tiers assign agents to queues.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</tr></table>\n";
|
||||
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_tiers ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'queue_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$num_rows = count($result);
|
||||
unset ($prep_statement, $result, $sql);
|
||||
$rows_per_page = 100;
|
||||
$param = "";
|
||||
$page = $_GET['page'];
|
||||
if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
|
||||
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
|
||||
$offset = $rows_per_page * $page;
|
||||
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_tiers ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by) == 0) {
|
||||
$order_by = 'queue_name';
|
||||
$order = 'asc';
|
||||
}
|
||||
else {
|
||||
$sql .= "order by $order_by $order ";
|
||||
}
|
||||
$sql .= " limit $rows_per_page offset $offset ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$result_count = count($result);
|
||||
unset ($prep_statement, $sql);
|
||||
|
||||
$c = 0;
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo th_order_by('agent_name', 'Agent Name', $order_by, $order);
|
||||
echo th_order_by('queue_name', 'Queue Name', $order_by, $order);
|
||||
echo th_order_by('tier_level', 'Tier Level', $order_by, $order);
|
||||
echo th_order_by('tier_position', 'Tier Position', $order_by, $order);
|
||||
echo "<td align='right' width='42'>\n";
|
||||
if (permission_exists('call_center_tiers_add')) {
|
||||
echo " <a href='v_call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo "</td>\n";
|
||||
echo "<tr>\n";
|
||||
|
||||
if ($result_count == 0) { //no results
|
||||
}
|
||||
else { //received results
|
||||
foreach($result as $row) {
|
||||
echo "<tr >\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_name]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_name]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[tier_level]." </td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[tier_position]." </td>\n";
|
||||
echo " <td valign='top' align='right'>\n";
|
||||
if (permission_exists('call_center_tiers_edit')) {
|
||||
echo " <a href='v_call_center_tier_edit.php?id=".$row[call_center_tier_uuid]."' alt='edit'>$v_link_label_edit</a>\n";
|
||||
}
|
||||
if (permission_exists('call_center_tiers_delete')) {
|
||||
echo " <a href='v_call_center_tier_delete.php?id=".$row[call_center_tier_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
|
||||
}
|
||||
echo " </td>\n";
|
||||
echo "</tr>\n";
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
} //end foreach
|
||||
unset($sql, $result, $row_count);
|
||||
} //end if results
|
||||
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td colspan='6' align='left'>\n";
|
||||
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td width='33.3%' nowrap> </td>\n";
|
||||
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
|
||||
echo " <td width='33.3%' align='right'>\n";
|
||||
if (permission_exists('call_center_tiers_add')) {
|
||||
echo " <a href='v_call_center_tier_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
}
|
||||
echo " </td>\n";
|
||||
echo " </tr>\n";
|
||||
echo " </table>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,89 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_tiers_delete')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//get the id
|
||||
if (count($_GET)>0) {
|
||||
$id = check_str($_GET["id"]);
|
||||
}
|
||||
|
||||
//get the agent details
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_tiers ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_tier_uuid = '$id' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result as &$row) {
|
||||
$agent_name = $row["agent_name"];
|
||||
$queue_name = $row["queue_name"];
|
||||
break; //limit to 1 row
|
||||
}
|
||||
unset ($prep_statement);
|
||||
|
||||
//delete the agent from the freeswitch
|
||||
//get the domain using the $domain_uuid
|
||||
$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
//delete the agent over event socket
|
||||
if ($fp) {
|
||||
//callcenter_config tier del [queue_name] [agent_name]
|
||||
$cmd = "api callcenter_config tier del ".$queue_name."@".$tmp_domain." ".$agent_name."@".$_SESSION['domains'][$domain_uuid]['domain_name'];
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
}
|
||||
|
||||
//delete the tier from the database
|
||||
if (strlen($id)>0) {
|
||||
$sql = "";
|
||||
$sql .= "delete from v_call_center_tiers ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_tier_uuid = '$id' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
unset($sql);
|
||||
}
|
||||
|
||||
//redirect the user
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Delete Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
|
||||
?>
|
||||
@@ -0,0 +1,437 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_tiers_add') || permission_exists('call_center_tiers_edit')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//action add or update
|
||||
if (isset($_REQUEST["id"])) {
|
||||
$action = "update";
|
||||
$call_center_tier_uuid = check_str($_REQUEST["id"]);
|
||||
}
|
||||
else {
|
||||
$action = "add";
|
||||
}
|
||||
|
||||
//get http post variables and set them to php variables
|
||||
if (count($_POST)>0) {
|
||||
$agent_name = check_str($_POST["agent_name"]);
|
||||
$queue_name = check_str($_POST["queue_name"]);
|
||||
$tier_level = check_str($_POST["tier_level"]);
|
||||
$tier_position = check_str($_POST["tier_position"]);
|
||||
}
|
||||
|
||||
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
|
||||
$msg = '';
|
||||
if ($action == "update") {
|
||||
$call_center_tier_uuid = check_str($_POST["call_center_tier_uuid"]);
|
||||
}
|
||||
|
||||
//check for all required data
|
||||
//if (strlen($domain_uuid) == 0) { $msg .= "Please provide: domain_uuid<br>\n"; }
|
||||
//if (strlen($agent_name) == 0) { $msg .= "Please provide: Agent Name<br>\n"; }
|
||||
//if (strlen($queue_name) == 0) { $msg .= "Please provide: Queue Name<br>\n"; }
|
||||
//if (strlen($tier_level) == 0) { $msg .= "Please provide: Tier Level<br>\n"; }
|
||||
//if (strlen($tier_position) == 0) { $msg .= "Please provide: Tier Position<br>\n"; }
|
||||
if (strlen($msg) > 0 && strlen($_POST["persistformvar"]) == 0) {
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/persistformvar.php";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table><tr><td>\n";
|
||||
echo $msg."<br />";
|
||||
echo "</td></tr></table>\n";
|
||||
persistformvar($_POST);
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
}
|
||||
|
||||
//add the agent
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
//add the agent using event socket
|
||||
if ($fp) {
|
||||
//get the domain using the $domain_uuid
|
||||
$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
|
||||
//syntax
|
||||
//callcenter_config tier add [queue_name] [agent_name] [level] [position]
|
||||
//callcenter_config tier set state [queue_name] [agent_name] [state]
|
||||
//callcenter_config tier set level [queue_name] [agent_name] [level]
|
||||
//callcenter_config tier set position [queue_name] [agent_name] [position]
|
||||
//add the agent
|
||||
$cmd = "api callcenter_config tier add ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level." ".$tier_position;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set level
|
||||
$cmd = "api callcenter_config tier set level ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_level;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
//agent set position
|
||||
$cmd = "api callcenter_config tier set position ".$queue_name."@".$tmp_domain." ".$agent_name."@".$tmp_domain." ".$tier_position;
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
usleep(200);
|
||||
}
|
||||
|
||||
//add or update the database
|
||||
if ($_POST["persistformvar"] != "true") {
|
||||
if ($action == "add") {
|
||||
$call_center_tier_uuid = uuid();
|
||||
$sql = "insert into v_call_center_tiers ";
|
||||
$sql .= "(";
|
||||
$sql .= "domain_uuid, ";
|
||||
$sql .= "call_center_tier_uuid, ";
|
||||
$sql .= "agent_name, ";
|
||||
$sql .= "queue_name, ";
|
||||
$sql .= "tier_level, ";
|
||||
$sql .= "tier_position ";
|
||||
$sql .= ")";
|
||||
$sql .= "values ";
|
||||
$sql .= "(";
|
||||
$sql .= "'$domain_uuid', ";
|
||||
$sql .= "'$call_center_tier_uuid', ";
|
||||
$sql .= "'$agent_name', ";
|
||||
$sql .= "'$queue_name', ";
|
||||
$sql .= "'$tier_level', ";
|
||||
$sql .= "'$tier_position' ";
|
||||
$sql .= ")";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize configuration
|
||||
save_call_center_xml();
|
||||
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Add Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "add")
|
||||
|
||||
if ($action == "update") {
|
||||
$sql = "update v_call_center_tiers set ";
|
||||
$sql .= "domain_uuid = '$domain_uuid', ";
|
||||
$sql .= "agent_name = '$agent_name', ";
|
||||
$sql .= "queue_name = '$queue_name', ";
|
||||
$sql .= "tier_level = '$tier_level', ";
|
||||
$sql .= "tier_position = '$tier_position' ";
|
||||
$sql .= "where call_center_tier_uuid = '$call_center_tier_uuid'";
|
||||
$db->exec(check_sql($sql));
|
||||
unset($sql);
|
||||
|
||||
//syncrhonize configuration
|
||||
save_call_center_xml();
|
||||
|
||||
require_once "includes/header.php";
|
||||
echo "<meta http-equiv=\"refresh\" content=\"2;url=v_call_center_tier.php\">\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "Update Complete\n";
|
||||
echo "</div>\n";
|
||||
require_once "includes/footer.php";
|
||||
return;
|
||||
} //if ($action == "update")
|
||||
} //if ($_POST["persistformvar"] != "true")
|
||||
} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
|
||||
|
||||
//pre-populate the form
|
||||
if (count($_GET)>0 && $_POST["persistformvar"] != "true") {
|
||||
$call_center_tier_uuid = $_GET["id"];
|
||||
$sql = "";
|
||||
$sql .= "select * from v_call_center_tiers ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and call_center_tier_uuid = '$call_center_tier_uuid' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
foreach ($result as &$row) {
|
||||
$agent_name = $row["agent_name"];
|
||||
$queue_name = $row["queue_name"];
|
||||
$tier_level = $row["tier_level"];
|
||||
$tier_position = $row["tier_position"];
|
||||
break; //limit to 1 row
|
||||
}
|
||||
unset ($prep_statement);
|
||||
}
|
||||
|
||||
|
||||
//show the header
|
||||
require_once "includes/header.php";
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
|
||||
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"left\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<form method='post' name='frm' action=''>\n";
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
if ($action == "add") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Tier Add</b></td>\n";
|
||||
}
|
||||
if ($action == "update") {
|
||||
echo "<td align='left' width='30%' nowrap='nowrap'><b>Call Center Tier Edit</b></td>\n";
|
||||
}
|
||||
echo "<td width='70%' align='right'><input type='button' class='btn' name='' alt='back' onclick=\"window.location='v_call_center_tier.php'\" value='Back'></td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align='left' colspan='2'>\n";
|
||||
echo "List all tiers. Tiers assign agents to queues.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Agent Name:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
|
||||
//---- Begin Select List --------------------
|
||||
$sql = "SELECT * FROM v_users ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "order by username asc ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
|
||||
echo "<select id=\"agent_name\" name=\"agent_name\" class='formfld'>\n";
|
||||
echo "<option value=\"\"></option>\n";
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
//$catcount = count($result);
|
||||
foreach($result as $field) {
|
||||
if ($field[username] == $agent_name) {
|
||||
echo "<option value='".$field['username']."' selected='selected'>".$field['username']."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo "<option value='".$field['username']."'>".$field['username']."</option>\n";
|
||||
}
|
||||
}
|
||||
echo "</select>";
|
||||
unset($sql, $result);
|
||||
//---- End Select List --------------------
|
||||
|
||||
echo "<br />\n";
|
||||
echo "Select the agent name.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Queue Name:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
|
||||
//---- Begin Select List --------------------
|
||||
$sql = "SELECT * FROM v_call_center_queues ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "order by queue_name asc ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
|
||||
echo "<select id=\"queue_name\" name=\"queue_name\" class='formfld'>\n";
|
||||
echo "<option value=\"\"></option>\n";
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
//$catcount = count($result);
|
||||
foreach($result as $field) {
|
||||
if ($field[queue_name] == $queue_name) {
|
||||
echo "<option value='".$field['queue_name']."' selected='selected'>".$field['queue_name']."</option>\n";
|
||||
}
|
||||
else {
|
||||
echo "<option value='".$field['queue_name']."'>".$field['queue_name']."</option>\n";
|
||||
}
|
||||
}
|
||||
echo "</select>";
|
||||
unset($sql, $result);
|
||||
//---- End Select List --------------------
|
||||
|
||||
echo "<br />\n";
|
||||
echo "Select the queue name.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Level:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='tier_level'>\n";
|
||||
//echo " <option value=''></option>\n";
|
||||
if ($tier_level == "1") {
|
||||
echo " <option value='1' selected='selected' >1</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='1'>1</option>\n";
|
||||
}
|
||||
if ($tier_level == "2") {
|
||||
echo " <option value='2' selected='selected' >2</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='2'>2</option>\n";
|
||||
}
|
||||
if ($tier_level == "3") {
|
||||
echo " <option value='3' selected='selected' >3</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='3'>3</option>\n";
|
||||
}
|
||||
if ($tier_level == "4") {
|
||||
echo " <option value='4' selected='selected' >4</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='4'>4</option>\n";
|
||||
}
|
||||
if ($tier_level == "5") {
|
||||
echo " <option value='5' selected='selected' >5</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='5'>5</option>\n";
|
||||
}
|
||||
if ($tier_level == "6") {
|
||||
echo " <option value='6' selected='selected' >6</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='6'>6</option>\n";
|
||||
}
|
||||
if ($tier_level == "7") {
|
||||
echo " <option value='7' selected='selected' >7</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='7'>7</option>\n";
|
||||
}
|
||||
if ($tier_level == "8") {
|
||||
echo " <option value='8' selected='selected' >8</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='8'>8</option>\n";
|
||||
}
|
||||
if ($tier_level == "9") {
|
||||
echo " <option value='9' selected='selected' >9</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='9'>9</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Select the tier level.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
|
||||
echo " Tier Position:\n";
|
||||
echo "</td>\n";
|
||||
echo "<td class='vtable' align='left'>\n";
|
||||
echo " <select class='formfld' name='tier_position'>\n";
|
||||
//echo " <option value=''></option>\n";
|
||||
if ($tier_position == "1") {
|
||||
echo " <option value='1' selected='selected' >1</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='1'>1</option>\n";
|
||||
}
|
||||
if ($tier_position == "2") {
|
||||
echo " <option value='2' selected='selected' >2</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='2'>2</option>\n";
|
||||
}
|
||||
if ($tier_position == "3") {
|
||||
echo " <option value='3' selected='selected' >3</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='3'>3</option>\n";
|
||||
}
|
||||
if ($tier_position == "4") {
|
||||
echo " <option value='4' selected='selected' >4</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='4'>4</option>\n";
|
||||
}
|
||||
if ($tier_position == "5") {
|
||||
echo " <option value='5' selected='selected' >5</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='5'>5</option>\n";
|
||||
}
|
||||
if ($tier_position == "6") {
|
||||
echo " <option value='6' selected='selected' >6</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='6'>6</option>\n";
|
||||
}
|
||||
if ($tier_position == "7") {
|
||||
echo " <option value='7' selected='selected' >7</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='7'>7</option>\n";
|
||||
}
|
||||
if ($tier_position == "8") {
|
||||
echo " <option value='8' selected='selected' >8</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='8'>8</option>\n";
|
||||
}
|
||||
if ($tier_position == "9") {
|
||||
echo " <option value='9' selected='selected' >9</option>\n";
|
||||
}
|
||||
else {
|
||||
echo " <option value='9'>9</option>\n";
|
||||
}
|
||||
echo " </select>\n";
|
||||
echo "<br />\n";
|
||||
echo "Select the tier position.\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td colspan='2' align='right'>\n";
|
||||
if ($action == "update") {
|
||||
echo " <input type='hidden' name='call_center_tier_uuid' value='$call_center_tier_uuid'>\n";
|
||||
}
|
||||
echo " <input type='submit' name='submit' class='btn' value='Save'>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</form>";
|
||||
|
||||
echo " </td>";
|
||||
echo " </tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
|
||||
|
||||
require_once "includes/footer.php";
|
||||
?>
|
||||
@@ -0,0 +1,57 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
include "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_queues_add') || permission_exists('call_center_queues_edit')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
$cmd = $_GET['cmd'];
|
||||
$rdr = $_GET['rdr'];
|
||||
|
||||
//connect to event socket
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
if ($fp) {
|
||||
$response = event_socket_request($fp, 'api reloadxml');
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
fclose($fp);
|
||||
}
|
||||
else {
|
||||
$response = '';
|
||||
}
|
||||
if ($rdr == "false") {
|
||||
//redirect false
|
||||
echo $response;
|
||||
}
|
||||
else {
|
||||
header("Location: v_call_center_queue.php?savemsg=".urlencode($response));
|
||||
}
|
||||
?>
|
||||
Reference in New Issue
Block a user