Add a missing file sip_profile_copy.php to the dev branch.
This commit is contained in:
Mark Crane
@@ -0,0 +1,26 @@
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<?php
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//application details
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$apps[$x]['name'] = "Call Center Active";
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$apps[$x]['uuid'] = '3f159f62-ca2d-41b8-b3f0-c5519cebbc5a';
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$apps[$x]['category'] = 'Switch';;
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$apps[$x]['subcategory'] = '';
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$apps[$x]['version'] = '';
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$apps[$x]['license'] = 'Mozilla Public License 1.1';
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$apps[$x]['url'] = 'http://www.fusionpbx.com';
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$apps[$x]['description']['en'] = 'Shows active calls, and agents in the call center queue.';
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//menu details
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$apps[$x]['menu'][0]['title']['en'] = 'Active Call Center';
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$apps[$x]['menu'][0]['uuid'] = '7fb0dd87-e984-9980-c512-2c76b887aeb2';
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$apps[$x]['menu'][0]['parent_uuid'] = '0438b504-8613-7887-c420-c837ffb20cb1';
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$apps[$x]['menu'][0]['category'] = 'internal';
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$apps[$x]['menu'][0]['path'] = '/app/call_center_active/v_call_center_queue.php';
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$apps[$x]['menu'][0]['groups'][] = 'admin';
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$apps[$x]['menu'][0]['groups'][] = 'superadmin';
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//permission details
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$apps[$x]['permissions'][0]['name'] = 'call_center_active_view';
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$apps[$x]['permissions'][0]['groups'][] = 'admin';
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$apps[$x]['permissions'][0]['groups'][] = 'superadmin';
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?>
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@@ -0,0 +1,50 @@
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<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2012
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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// make sure the PATH_SEPARATOR is defined
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if (!defined("PATH_SEPARATOR")) {
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if ( strpos( $_ENV[ "OS" ], "Win" ) !== false ) { define("PATH_SEPARATOR", ";"); } else { define("PATH_SEPARATOR", ":"); }
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}
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// make sure the document_root is set
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$_SERVER["SCRIPT_FILENAME"] = str_replace("\\", "/", $_SERVER["SCRIPT_FILENAME"]);
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$_SERVER["DOCUMENT_ROOT"] = str_replace($_SERVER["PHP_SELF"], "", $_SERVER["SCRIPT_FILENAME"]);
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$_SERVER["DOCUMENT_ROOT"] = realpath($_SERVER["DOCUMENT_ROOT"]);
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//echo "DOCUMENT_ROOT: ".$_SERVER["DOCUMENT_ROOT"]."<br />\n";
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//echo "PHP_SELF: ".$_SERVER["PHP_SELF"]."<br />\n";
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//echo "SCRIPT_FILENAME: ".$_SERVER["SCRIPT_FILENAME"]."<br />\n";
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// if the project directory exists then add it to the include path otherwise add the document root to the include path
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if (is_dir($_SERVER["DOCUMENT_ROOT"].'/fusionpbx')){
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if(!defined('PROJECT_PATH')) { define('PROJECT_PATH', '/fusionpbx'); }
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set_include_path( get_include_path() . PATH_SEPARATOR . $_SERVER["DOCUMENT_ROOT"].'/fusionpbx' );
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}
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else {
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if(!defined('PROJECT_PATH')) { define('PROJECT_PATH', ''); }
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set_include_path( get_include_path() . PATH_SEPARATOR . $_SERVER['DOCUMENT_ROOT'] );
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}
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?>
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@@ -0,0 +1,122 @@
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<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
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for the specific language governing rights and limitations under the
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License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2012
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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include "root.php";
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require_once "includes/require.php";
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require_once "includes/checkauth.php";
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if (permission_exists('call_center_active_view')) {
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//access granted
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}
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else {
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echo "access denied";
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exit;
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}
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//get the queue_name and set it as a variable
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$queue_name = $_GET[queue_name];
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//get the header
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require_once "includes/header.php";
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?><script type="text/javascript">
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function loadXmlHttp(url, id) {
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var f = this;
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f.xmlHttp = null;
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/*@cc_on @*/ // used here and below, limits try/catch to those IE browsers that both benefit from and support it
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/*@if(@_jscript_version >= 5) // prevents errors in old browsers that barf on try/catch & problems in IE if Active X disabled
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try {f.ie = window.ActiveXObject}catch(e){f.ie = false;}
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@end @*/
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if (window.XMLHttpRequest&&!f.ie||/^http/.test(window.location.href))
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f.xmlHttp = new XMLHttpRequest(); // Firefox, Opera 8.0+, Safari, others, IE 7+ when live - this is the standard method
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else if (/(object)|(function)/.test(typeof createRequest))
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f.xmlHttp = createRequest(); // ICEBrowser, perhaps others
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else {
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f.xmlHttp = null;
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// Internet Explorer 5 to 6, includes IE 7+ when local //
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/*@cc_on @*/
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/*@if(@_jscript_version >= 5)
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try{f.xmlHttp=new ActiveXObject("Msxml2.XMLHTTP");}
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catch (e){try{f.xmlHttp=new ActiveXObject("Microsoft.XMLHTTP");}catch(e){f.xmlHttp=null;}}
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@end @*/
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}
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if(f.xmlHttp != null){
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f.el = document.getElementById(id);
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f.xmlHttp.open("GET",url,true);
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f.xmlHttp.onreadystatechange = function(){f.stateChanged();};
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f.xmlHttp.send(null);
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}
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}
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loadXmlHttp.prototype.stateChanged=function () {
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if (this.xmlHttp.readyState == 4 && (this.xmlHttp.status == 200 || !/^http/.test(window.location.href)))
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//this.el.innerHTML = this.xmlHttp.responseText;
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document.getElementById('ajax_response').innerHTML = this.xmlHttp.responseText;
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}
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var requestTime = function() {
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var url = 'v_call_center_active_inc.php?queue_name=<?php echo $queue_name; ?>';
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new loadXmlHttp(url, 'ajax_response');
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<?php
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if (strlen($_SESSION["ajax_refresh_rate"]) == 0) { $_SESSION["ajax_refresh_rate"] = "1777"; }
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echo "setInterval(function(){new loadXmlHttp(url, 'ajax_reponse');}, ".$_SESSION["ajax_refresh_rate"].");";
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?>
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}
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if (window.addEventListener) {
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window.addEventListener('load', requestTime, false);
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}
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else if (window.attachEvent) {
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window.attachEvent('onload', requestTime);
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}
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function send_cmd(url) {
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if (window.XMLHttpRequest) { // code for IE7+, Firefox, Chrome, Opera, Safari
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xmlhttp=new XMLHttpRequest();
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}
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else {// code for IE6, IE5
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xmlhttp=new ActiveXObject("Microsoft.XMLHTTP");
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}
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xmlhttp.open("GET",url,false);
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xmlhttp.send(null);
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//document.getElementById('cmd_response').innerHTML=xmlhttp.responseText;
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}
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</script>
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<?php
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echo "<div align='center'>";
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echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
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echo "<tr class='border'>\n";
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echo " <td align=\"left\">\n";
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echo " <div id=\"ajax_response\">\n";
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echo " </div>\n";
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echo " </td>";
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echo " </tr>";
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echo "</table>";
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echo "</div>";
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require_once "includes/footer.php";
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?>
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@@ -0,0 +1,302 @@
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<?php
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/*
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FusionPBX
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Version: MPL 1.1
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The contents of this file are subject to the Mozilla Public License Version
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1.1 (the "License"); you may not use this file except in compliance with
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the License. You may obtain a copy of the License at
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http://www.mozilla.org/MPL/
|
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|
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Software distributed under the License is distributed on an "AS IS" basis,
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WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
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for the specific language governing rights and limitations under the
|
||||
License.
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The Original Code is FusionPBX
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The Initial Developer of the Original Code is
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Mark J Crane <markjcrane@fusionpbx.com>
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Portions created by the Initial Developer are Copyright (C) 2008-2012
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the Initial Developer. All Rights Reserved.
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Contributor(s):
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Mark J Crane <markjcrane@fusionpbx.com>
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*/
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include "root.php";
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require_once "includes/require.php";
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require_once "includes/checkauth.php";
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if (permission_exists('call_center_active_view')) {
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//access granted
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}
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else {
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echo "access denied";
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exit;
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}
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//get the queue_name and set it as a variable
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$queue_name = $_GET[queue_name].'@'. $_SESSION['domains'][$domain_uuid]['domain_name'];
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//convert the string to a named array
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function str_to_named_array($tmp_str, $tmp_delimiter) {
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$tmp_array = explode ("\n", $tmp_str);
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$result = '';
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if (trim(strtoupper($tmp_array[0])) != "+OK") {
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$tmp_field_name_array = explode ($tmp_delimiter, $tmp_array[0]);
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$x = 0;
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foreach ($tmp_array as $row) {
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if ($x > 0) {
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$tmp_field_value_array = explode ($tmp_delimiter, $tmp_array[$x]);
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$y = 0;
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foreach ($tmp_field_value_array as $tmp_value) {
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$tmp_name = $tmp_field_name_array[$y];
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if (trim(strtoupper($tmp_value)) != "+OK") {
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$result[$x][$tmp_name] = $tmp_value;
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}
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$y++;
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}
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}
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$x++;
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}
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unset($row);
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}
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return $result;
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}
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//alternate the color of the row
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$c = 0;
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$row_style["0"] = "row_style0";
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$row_style["1"] = "row_style1";
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//create an event socket connection
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$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
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//get the call center queue, agent and tiers list
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if (!$fp) {
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$msg = "<div align='center'>Connection to Event Socket failed.<br /></div>";
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echo "<div align='center'>\n";
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echo "<table width='40%'>\n";
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echo "<tr>\n";
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echo "<th align='left'>Message</th>\n";
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echo "</tr>\n";
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echo "<tr>\n";
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echo "<td class='row_style1'><strong>$msg</strong></td>\n";
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echo "</tr>\n";
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echo "</table>\n";
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echo "</div>\n";
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}
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else {
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//get the queue list
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//send the event socket command and get the response
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//callcenter_config queue list members [queue_name]
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$switch_cmd = 'callcenter_config queue list members '.$queue_name;
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$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
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$result = str_to_named_array($event_socket_str, '|');
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//show the title
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echo "<table width=\"100%\" border=\"0\" cellpadding=\"6\" cellspacing=\"0\">\n";
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echo " <tr>\n";
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echo " <td align='left'><b>".ucfirst($_GET[queue_name])." Queue</b><br />\n";
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echo " Shows a list of callers in the queue.<br />\n";
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echo " </td>\n";
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echo " </tr>\n";
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echo "</table>\n";
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echo "<br />\n";
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echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
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echo "<tr>\n";
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echo "<th>Time</th>\n";
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//echo "<th>System</th>\n";
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echo "<th>Name</th>\n";
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echo "<th>Number</th>\n";
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echo "<th>Status</th>\n";
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if (if_group("admin") || if_group("superadmin")) {
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echo "<th>Options</th>\n";
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}
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echo "</tr>\n";
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foreach ($result as $row) {
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$switch_cmd = 'uuid_exists '.$row['session_uuid'];
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if (trim(event_socket_request($fp, 'api '.$switch_cmd)) == "true") {
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$queue = $row['queue'];
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$system = $row['system'];
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$uuid = $row['uuid'];
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$session_uuid = $row['session_uuid'];
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$caller_number = $row['caller_number'];
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$caller_name = $row['caller_name'];
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$system_epoch = $row['system_epoch'];
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$joined_epoch = $row['joined_epoch'];
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$rejoined_epoch = $row['rejoined_epoch'];
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$bridge_epoch = $row['bridge_epoch'];
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$abandoned_epoch = $row['abandoned_epoch'];
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$base_score = $row['base_score'];
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$skill_score = $row['skill_score'];
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$serving_agent = $row['serving_agent'];
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$serving_system = $row['serving_system'];
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$state = $row['state'];
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$joined_seconds = time() - $joined_epoch;
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$joined_length_hour = floor($joined_seconds/3600);
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$joined_length_min = floor($joined_seconds/60 - ($joined_length_hour * 60));
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$joined_length_sec = $joined_seconds - (($joined_length_hour * 3600) + ($joined_length_min * 60));
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$joined_length_min = sprintf("%02d", $joined_length_min);
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$joined_length_sec = sprintf("%02d", $joined_length_sec);
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$joined_length = $joined_length_hour.':'.$joined_length_min.':'.$joined_length_sec;
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//$system_seconds = time() - $system_epoch;
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//$system_length_hour = floor($system_seconds/3600);
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//$system_length_min = floor($system_seconds/60 - ($system_length_hour * 60));
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//$system_length_sec = $system_seconds - (($system_length_hour * 3600) + ($system_length_min * 60));
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//$system_length_min = sprintf("%02d", $system_length_min);
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//$system_length_sec = sprintf("%02d", $system_length_sec);
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//$system_length = $system_length_hour.':'.$system_length_min.':'.$system_length_sec;
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echo "<tr>\n";
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echo "<td valign='top' class='".$row_style[$c]."'>".$joined_length."</td>\n";
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//echo "<td valign='top' class='".$row_style[$c]."'>".$system_length."</td>\n";
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echo "<td valign='top' class='".$row_style[$c]."'>".$caller_name." </td>\n";
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echo "<td valign='top' class='".$row_style[$c]."'>".$caller_number." </td>\n";
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echo "<td valign='top' class='".$row_style[$c]."'>".$state."</td>\n";
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if (if_group("admin") || if_group("superadmin")) {
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echo "<td valign='top' class='".$row_style[$c]."'>";
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echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('Do you really want to do this?');if (confirm_response){send_cmd('v_call_center_exec.php?cmd=originate+user/".$_SESSION['user']['extension']['user'][0]."+%26eavesdrop(".$uuid.")');}\">eavesdrop</a> \n";
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echo "</td>";
|
||||
}
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echo "</tr>\n";
|
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if ($c==0) { $c=1; } else { $c=0; }
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} //end if uuid_exists
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}
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echo "</table>\n";
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||||
|
||||
//add vertical spacing
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||||
echo "<br />\n";
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||||
echo "<br />\n";
|
||||
echo "<br />\n";
|
||||
|
||||
//get the agent list
|
||||
|
||||
//show the title
|
||||
echo "<table width=\"100%\" border=\"0\" cellpadding=\"6\" cellspacing=\"0\">\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td align='left'><b>Agents</b><br />\n";
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echo " List all the agents.<br />\n";
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||||
echo " </td>\n";
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||||
echo " </tr>\n";
|
||||
echo "</table>\n";
|
||||
echo "<br />\n";
|
||||
|
||||
//send the event socket command and get the response
|
||||
//callcenter_config queue list tiers [queue_name] |
|
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$switch_cmd = 'callcenter_config queue list tiers '.$queue_name;
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$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
|
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$result = str_to_named_array($event_socket_str, '|');
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||||
//prepare the result for array_multisort
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$x = 0;
|
||||
foreach ($result as $row) {
|
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$tier_result[$x]['level'] = $row['level'];
|
||||
$tier_result[$x]['position'] = $row['position'];
|
||||
$tier_result[$x]['agent'] = $row['agent'];
|
||||
$tier_result[$x]['state'] = trim($row['state']);
|
||||
$tier_result[$x]['queue'] = $row['queue'];
|
||||
$x++;
|
||||
}
|
||||
|
||||
//sort the array //SORT_ASC, SORT_DESC, SORT_REGULAR, SORT_NUMERIC, SORT_STRING
|
||||
array_multisort($tier_result, SORT_ASC);
|
||||
|
||||
//send the event socket command and get the response
|
||||
//callcenter_config queue list agents [queue_name] [status] |
|
||||
$switch_cmd = 'callcenter_config queue list agents '.$queue_name;
|
||||
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
|
||||
$agent_result = str_to_named_array($event_socket_str, '|');
|
||||
|
||||
//list the agents
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<th>Name</th>\n";
|
||||
echo "<th>Contact</th>\n";
|
||||
echo "<th>Status</th>\n";
|
||||
echo "<th>State</th>\n";
|
||||
//echo "<th>Offered Call</th>\n";
|
||||
echo "<th>Status Change</th>\n";
|
||||
echo "<th>Missed</th>\n";
|
||||
echo "<th>Answered</th>\n";
|
||||
echo "<th>Tier State</th>\n";
|
||||
echo "<th>Tier Level</th>\n";
|
||||
echo "<th>Tier Position</th>\n";
|
||||
echo "</tr>\n";
|
||||
foreach ($tier_result as $tier_row) {
|
||||
//$queue = $tier_row['queue'];
|
||||
//$queue = str_replace('@'.$_SESSION['domain_name'], '', $queue);
|
||||
$agent = $tier_row['agent'];
|
||||
//$agent = str_replace('@'.$_SESSION['domain_name'], '', $agent);
|
||||
$tier_state = $tier_row['state'];
|
||||
$tier_level = $tier_row['level'];
|
||||
$tier_position = $tier_row['position'];
|
||||
|
||||
foreach ($agent_result as $agent_row) {
|
||||
if ($tier_row['agent'] == $agent_row['name']) {
|
||||
$name = $agent_row['name'];
|
||||
$name = str_replace('@'.$_SESSION['domain_name'], '', $name);
|
||||
//$system = $agent_row['system'];
|
||||
//$uuid = $agent_row['uuid'];
|
||||
//$type = $agent_row['type'];
|
||||
$contact = $agent_row['contact'];
|
||||
$status = $agent_row['status'];
|
||||
$state = $agent_row['state'];
|
||||
$max_no_answer = $agent_row['max_no_answer'];
|
||||
$wrap_up_time = $agent_row['wrap_up_time'];
|
||||
$reject_delay_time = $agent_row['reject_delay_time'];
|
||||
$busy_delay_time = $agent_row['busy_delay_time'];
|
||||
$last_bridge_start = $agent_row['last_bridge_start'];
|
||||
$last_bridge_end = $agent_row['last_bridge_end'];
|
||||
//$last_offered_call = $agent_row['last_offered_call'];
|
||||
$last_status_change = $agent_row['last_status_change'];
|
||||
$no_answer_count = $agent_row['no_answer_count'];
|
||||
$calls_answered = $agent_row['calls_answered'];
|
||||
$talk_time = $agent_row['talk_time'];
|
||||
$ready_time = $agent_row['ready_time'];
|
||||
|
||||
$last_offered_call_seconds = time() - $last_offered_call;
|
||||
$last_offered_call_length_hour = floor($last_offered_call_seconds/3600);
|
||||
$last_offered_call_length_min = floor($last_offered_call_seconds/60 - ($last_offered_call_length_hour * 60));
|
||||
$last_offered_call_length_sec = $last_offered_call_seconds - (($last_offered_call_length_hour * 3600) + ($last_offered_call_length_min * 60));
|
||||
$last_offered_call_length_min = sprintf("%02d", $last_offered_call_length_min);
|
||||
$last_offered_call_length_sec = sprintf("%02d", $last_offered_call_length_sec);
|
||||
$last_offered_call_length = $last_offered_call_length_hour.':'.$last_offered_call_length_min.':'.$last_offered_call_length_sec;
|
||||
|
||||
$last_status_change_seconds = time() - $last_status_change;
|
||||
$last_status_change_length_hour = floor($last_status_change_seconds/3600);
|
||||
$last_status_change_length_min = floor($last_status_change_seconds/60 - ($last_status_change_length_hour * 60));
|
||||
$last_status_change_length_sec = $last_status_change_seconds - (($last_status_change_length_hour * 3600) + ($last_status_change_length_min * 60));
|
||||
$last_status_change_length_min = sprintf("%02d", $last_status_change_length_min);
|
||||
$last_status_change_length_sec = sprintf("%02d", $last_status_change_length_sec);
|
||||
$last_status_change_length = $last_status_change_length_hour.':'.$last_status_change_length_min.':'.$last_status_change_length_sec;
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$name."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$contact."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$status."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$state."</td>\n";
|
||||
//echo "<td valign='top' class='".$row_style[$c]."'>".$last_offered_call_length."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$last_status_change_length."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$no_answer_count."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$calls_answered."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_state."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_level."</td>\n";
|
||||
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_position."</td>\n";
|
||||
}
|
||||
}
|
||||
echo "</tr>\n";
|
||||
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
}
|
||||
echo "</table>\n";
|
||||
|
||||
//add vertical spacing
|
||||
echo "<br />\n";
|
||||
echo "<br />\n";
|
||||
echo "<br />\n";
|
||||
}
|
||||
?>
|
||||
@@ -0,0 +1,96 @@
|
||||
<?php
|
||||
/* $Id$ */
|
||||
/*
|
||||
v_exec.php
|
||||
Copyright (C) 2008 Mark J Crane
|
||||
All rights reserved.
|
||||
|
||||
Redistribution and use in source and binary forms, with or without
|
||||
modification, are permitted provided that the following conditions are met:
|
||||
|
||||
1. Redistributions of source code must retain the above copyright notice,
|
||||
this list of conditions and the following disclaimer.
|
||||
|
||||
2. Redistributions in binary form must reproduce the above copyright
|
||||
notice, this list of conditions and the following disclaimer in the
|
||||
documentation and/or other materials provided with the distribution.
|
||||
|
||||
THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
|
||||
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
|
||||
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
|
||||
AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
|
||||
OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
|
||||
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
|
||||
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
|
||||
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
|
||||
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
|
||||
POSSIBILITY OF SUCH DAMAGE.
|
||||
*/
|
||||
include "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_active_view')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//http get variables set to php variables
|
||||
if (count($_GET)>0) {
|
||||
$switch_cmd = trim($_GET["cmd"]);
|
||||
$action = trim(check_str($_GET["action"]));
|
||||
$data = trim(check_str($_GET["data"]));
|
||||
$username = trim(check_str($_GET["username"]));
|
||||
}
|
||||
|
||||
//authorized commands
|
||||
if (stristr($switch_cmd, 'user_status') == true) {
|
||||
//authorized;
|
||||
} elseif (stristr($switch_cmd, 'callcenter_config') == true) {
|
||||
//authorized;
|
||||
} elseif (stristr($switch_cmd, 'eavesdrop') == true) {
|
||||
//authorized;
|
||||
} else {
|
||||
//not found. this command is not authorized
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
|
||||
//set the username
|
||||
if (if_group("admin") || if_group("superadmin")) {
|
||||
//use the username that was provided
|
||||
}
|
||||
else {
|
||||
$username = $_SESSION['username'];
|
||||
}
|
||||
|
||||
//get to php variables
|
||||
if (count($_GET)>0) {
|
||||
if ($action == "user_status") {
|
||||
$user_status = $data;
|
||||
$sql = "update v_users set ";
|
||||
$sql .= "user_status = '".trim($user_status, "'")."' ";
|
||||
$sql .= "where domain_uuid = '$domain_uuid' ";
|
||||
$sql .= "and username = '".$username."' ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
}
|
||||
|
||||
//fs cmd
|
||||
if (strlen($switch_cmd) > 0) {
|
||||
//setup the event socket connection
|
||||
$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
|
||||
//ensure the connection exists
|
||||
if ($fp) {
|
||||
//send the command
|
||||
$switch_result = event_socket_request($fp, 'api '.$switch_cmd);
|
||||
//set the user state
|
||||
$cmd = "api callcenter_config agent set state ".$username."@".$_SESSION['domain_name']." Waiting";
|
||||
$response = event_socket_request($fp, $cmd);
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
@@ -0,0 +1,177 @@
|
||||
<?php
|
||||
/*
|
||||
FusionPBX
|
||||
Version: MPL 1.1
|
||||
|
||||
The contents of this file are subject to the Mozilla Public License Version
|
||||
1.1 (the "License"); you may not use this file except in compliance with
|
||||
the License. You may obtain a copy of the License at
|
||||
http://www.mozilla.org/MPL/
|
||||
|
||||
Software distributed under the License is distributed on an "AS IS" basis,
|
||||
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
|
||||
for the specific language governing rights and limitations under the
|
||||
License.
|
||||
|
||||
The Original Code is FusionPBX
|
||||
|
||||
The Initial Developer of the Original Code is
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
Portions created by the Initial Developer are Copyright (C) 2008-2012
|
||||
the Initial Developer. All Rights Reserved.
|
||||
|
||||
Contributor(s):
|
||||
Mark J Crane <markjcrane@fusionpbx.com>
|
||||
*/
|
||||
require_once "root.php";
|
||||
require_once "includes/require.php";
|
||||
require_once "includes/checkauth.php";
|
||||
if (permission_exists('call_center_active_view')) {
|
||||
//access granted
|
||||
}
|
||||
else {
|
||||
echo "access denied";
|
||||
exit;
|
||||
}
|
||||
require_once "includes/header.php";
|
||||
require_once "includes/paging.php";
|
||||
|
||||
$order_by = $_GET["order_by"];
|
||||
$order = $_GET["order"];
|
||||
|
||||
//show the content
|
||||
echo "<div align='center'>";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='2'>\n";
|
||||
echo "<tr class='border'>\n";
|
||||
echo " <td align=\"center\">\n";
|
||||
echo " <br>";
|
||||
|
||||
echo "<table width='100%' border='0'>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td width='50%' align=\"left\" nowrap=\"nowrap\"><b>Call Center Queue List</b></td>\n";
|
||||
echo "<td width='50%' align=\"right\">\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "<tr>\n";
|
||||
echo "<td align=\"left\" colspan='2'>\n";
|
||||
echo "List of queues for the call center.<br /><br />\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
echo "</tr></table>\n";
|
||||
|
||||
$sql = "";
|
||||
$sql .= " select * from v_call_center_queues ";
|
||||
$sql .= " where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by)> 0) { $sql .= "order by $order_by $order "; }
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$num_rows = count($result);
|
||||
unset ($prep_statement, $result, $sql);
|
||||
$rows_per_page = 100;
|
||||
$param = "";
|
||||
$page = $_GET['page'];
|
||||
if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; }
|
||||
list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page);
|
||||
$offset = $rows_per_page * $page;
|
||||
|
||||
$sql = "";
|
||||
$sql .= " select * from v_call_center_queues ";
|
||||
$sql .= " where domain_uuid = '$domain_uuid' ";
|
||||
if (strlen($order_by)> 0) { $sql .= "order by $order_by $order "; }
|
||||
$sql .= " limit $rows_per_page offset $offset ";
|
||||
$prep_statement = $db->prepare(check_sql($sql));
|
||||
$prep_statement->execute();
|
||||
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
|
||||
$result_count = count($result);
|
||||
unset ($prep_statement, $sql);
|
||||
|
||||
$c = 0;
|
||||
$row_style["0"] = "row_style0";
|
||||
$row_style["1"] = "row_style1";
|
||||
|
||||
echo "<div align='center'>\n";
|
||||
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
|
||||
|
||||
echo "<tr>\n";
|
||||
echo th_order_by('queue_name', 'Queue Name', $order_by, $order);
|
||||
echo th_order_by('queue_extension', 'Extension', $order_by, $order);
|
||||
echo th_order_by('queue_strategy', 'Strategy', $order_by, $order);
|
||||
//echo th_order_by('queue_moh_sound', 'Music On Hold', $order_by, $order);
|
||||
//echo th_order_by('queue_record_template', 'Record Template', $order_by, $order);
|
||||
//echo th_order_by('queue_time_base_score', 'Time Base Score', $order_by, $order);
|
||||
//echo th_order_by('queue_max_wait_time', 'Max Wait Time', $order_by, $order);
|
||||
//echo th_order_by('queue_max_wait_time_with_no_agent', 'Max Wait Time With No Agent', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rules_apply', 'Tier Rules Apply', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_wait_second', 'Tier Rule Wait Second', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_no_agent_no_wait', 'Tier Rule No Agent No Wait', $order_by, $order);
|
||||
//echo th_order_by('queue_discard_abandoned_after', 'Discard Abandoned After', $order_by, $order);
|
||||
//echo th_order_by('queue_abandoned_resume_allowed', 'Abandoned Resume Allowed', $order_by, $order);
|
||||
//echo th_order_by('queue_tier_rule_wait_multiply_level', 'Tier Rule Wait Multiply Level', $order_by, $order);
|
||||
echo th_order_by('queue_description', 'Description', $order_by, $order);
|
||||
echo "<td align='right' width='42'>\n";
|
||||
//echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
echo "</td>\n";
|
||||
echo "<tr>\n";
|
||||
|
||||
if ($result_count == 0) { //no results
|
||||
}
|
||||
else { //received results
|
||||
foreach($result as $row) {
|
||||
echo "<tr >\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_name]."</td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_extension]."</td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_strategy]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_moh_sound]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_record_template]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_time_base_score]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_max_wait_time]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_max_wait_time_with_no_agent]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rules_apply]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_wait_second]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_no_agent_no_wait]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_discard_abandoned_after]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_abandoned_resume_allowed]."</td>\n";
|
||||
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_tier_rule_wait_multiply_level]."</td>\n";
|
||||
echo " <td valign='top' class='".$row_style[$c]."'>".$row[queue_description]." </td>\n";
|
||||
echo " <td valign='top' align='right'>\n";
|
||||
echo " <a href='".PROJECT_PATH."/app/call_center_active/v_call_center_active.php?queue_name=".$row[queue_name]."' alt='edit'>$v_link_label_edit</a>\n";
|
||||
//echo " <a href='v_call_center_queue_delete.php?id=".$row[call_center_queue_uuid]."' alt='delete' onclick=\"return confirm('Do you really want to delete this?')\">$v_link_label_delete</a>\n";
|
||||
//echo " <input type='button' class='btn' name='' alt='edit' onclick=\"window.location='v_call_center_queue_edit.php?id=".$row[call_center_queue_uuid]."'\" value='e'>\n";
|
||||
//echo " <input type='button' class='btn' name='' alt='delete' onclick=\"if (confirm('Are you sure you want to delete this?')) { window.location='v_call_center_queue_delete.php?id=".$row[call_center_queue_uuid]."' }\" value='x'>\n";
|
||||
echo " </td>\n";
|
||||
echo "</tr>\n";
|
||||
if ($c==0) { $c=1; } else { $c=0; }
|
||||
} //end foreach
|
||||
unset($sql, $result, $row_count);
|
||||
} //end if results
|
||||
|
||||
echo "<tr>\n";
|
||||
echo "<td colspan='17' align='left'>\n";
|
||||
echo " <table width='100%' cellpadding='0' cellspacing='0'>\n";
|
||||
echo " <tr>\n";
|
||||
echo " <td width='33.3%' nowrap> </td>\n";
|
||||
echo " <td width='33.3%' align='center' nowrap>$paging_controls</td>\n";
|
||||
echo " <td width='33.3%' align='right'>\n";
|
||||
//echo " <a href='v_call_center_queue_edit.php' alt='add'>$v_link_label_add</a>\n";
|
||||
echo " </td>\n";
|
||||
echo " </tr>\n";
|
||||
echo " </table>\n";
|
||||
echo "</td>\n";
|
||||
echo "</tr>\n";
|
||||
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
echo "<br><br>";
|
||||
|
||||
echo "</td>";
|
||||
echo "</tr>";
|
||||
echo "</table>";
|
||||
echo "</div>";
|
||||
echo "<br><br>";
|
||||
|
||||
//show the footer
|
||||
require_once "includes/footer.php";
|
||||
|
||||
?>
|
||||
Reference in New Issue
Block a user