Call Center Agents / Dialplan Edit: Optimize Gateway Name lookup (only do if necessary).

This commit is contained in:
Nate Jones
2015-04-14 00:42:15 +00:00
parent c2de556bd8
commit bffeac9a8f
2 changed files with 21 additions and 21 deletions
+9 -11
View File
@@ -141,24 +141,22 @@ else {
echo " </td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['agent_type']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['agent_call_timeout']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>";
$agent_contact = $row['agent_contact'];
// parse out gateway uuid
$bridge_statement = explode('/', $row['agent_contact']);
if ($bridge_statement[0] == 'sofia' && $bridge_statement[1] == 'gateway') {
$gateway_uuid = $bridge_statement[2];
if ($bridge_statement[0] == 'sofia' && $bridge_statement[1] == 'gateway' && is_uuid($bridge_statement[2])) {
// retrieve gateway name from db
$sql = "select gateway from v_gateways where gateway_uuid = '".$gateway_uuid."' ";
$sql = "select gateway from v_gateways where gateway_uuid = '".$bridge_statement[2]."' ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
if (count($result) > 0) { $gateway_name = $result[0]['gateway']; }
unset ($prep_statement, $sql);
echo str_replace($gateway_uuid, $gateway_name, $row['agent_contact']);
if (count($result) > 0) {
$gateway_name = $result[0]['gateway'];
$agent_contact = str_replace($bridge_statement[2], $gateway_name, $agent_contact);
}
unset ($prep_statement, $sql, $bridge_statement);
}
else {
echo $row['agent_contact'];
}
echo " &nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$agent_contact."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['agent_max_no_answer']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['agent_status']."&nbsp;</td>\n";
//echo " <td valign='top' class='".$row_style[$c]."'>".$row[agent_wrap_up_time]."&nbsp;</td>\n";