diff --git a/app/ivr_menus/app_config.php b/app/ivr_menus/app_config.php
index 88d5f857aa..7821d40b3a 100644
--- a/app/ivr_menus/app_config.php
+++ b/app/ivr_menus/app_config.php
@@ -149,9 +149,17 @@
 		$y++;
 		$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "ac4ff01d-51a2-433f-9243-be9b6dd8ba9c";
 		$apps[$x]['default_settings'][$y]['default_setting_category'] = "ivr_menu";
-		$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "direct_dial_digits";
-		$apps[$x]['default_settings'][$y]['default_setting_name'] = "text";
-		$apps[$x]['default_settings'][$y]['default_setting_value'] = "/^(\d{2,11})$/";
+		$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "direct_dial_digits_min";
+		$apps[$x]['default_settings'][$y]['default_setting_name'] = "numeric";
+		$apps[$x]['default_settings'][$y]['default_setting_value'] = "2";
+		$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "true";
+		$apps[$x]['default_settings'][$y]['default_setting_description'] = "";
+		$y++;
+		$apps[$x]['default_settings'][$y]['default_setting_uuid'] = "35772199-3dd3-4c8e-9651-a50c885602d9";
+		$apps[$x]['default_settings'][$y]['default_setting_category'] = "ivr_menu";
+		$apps[$x]['default_settings'][$y]['default_setting_subcategory'] = "direct_dial_digits_max";
+		$apps[$x]['default_settings'][$y]['default_setting_name'] = "numeric";
+		$apps[$x]['default_settings'][$y]['default_setting_value'] = "11";
 		$apps[$x]['default_settings'][$y]['default_setting_enabled'] = "true";
 		$apps[$x]['default_settings'][$y]['default_setting_description'] = "";
 		$y++;
diff --git a/app/scripts/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua b/app/scripts/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua
index d6497da5c4..60fd3f7c0e 100644
--- a/app/scripts/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua
+++ b/app/scripts/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua
@@ -119,8 +119,9 @@
 				--set variables from settings
 					local settings = Settings.new(dbh, domain_name, domain_uuid)
 
-				--direct dial regex
-					direct_dial_digits = settings:get('ivr_menu', 'direct_dial_digits', 'text')
+				--direct dial length
+					local direct_dial_digits_min = settings:get('ivr_menu', 'direct_dial_digits_min', 'numeric') or 2;
+					local direct_dial_digits_max = settings:get('ivr_menu', 'direct_dial_digits_max', 'numeric') or 11;
 
 				--storage path
 					local storage_type = settings:get('recordings', 'storage_type', 'text')
@@ -270,24 +271,33 @@
 					if (debug["sql"]) then
 						freeswitch.consoleLog("notice", "[ivr_menu] SQL: " .. sql .. "; params:" .. json.encode(params) .. "\n");
 					end
+					local direct_dial_exclude = {};
 					dbh:query(sql, params, function(r)
 						ivr_menu_option_digits = r.ivr_menu_option_digits
 						ivr_menu_option_action = r.ivr_menu_option_action
 						ivr_menu_option_param = r.ivr_menu_option_param
 						ivr_menu_option_description = r.ivr_menu_option_description
 						table.insert(xml, [[					<entry action="]]..ivr_menu_option_action..[[" digits="]]..ivr_menu_option_digits..[[" param="]]..ivr_menu_option_param..[[" description="]]..ivr_menu_option_description..[["/>]]);
+						if (tonumber(ivr_menu_option_digits) and #ivr_menu_option_digits >= tonumber(direct_dial_digits_min)) then
+							table.insert(direct_dial_exclude, ivr_menu_option_digits);
+						end
 					end);
 
 				--direct dial
 					if (ivr_menu_direct_dial == "true") then
-						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="set ${cond(${user_exists id $1 ]]..domain_name..[[} == true ? user_exists=true : user_exists=false)}" description="direct dial"/>\n]]);
-						--table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="set ${cond(${user_exists} == true ? user_exists=true : ivr_max_failures=${system(expr ${ivr_max_failures} + 1)})}" description="increment max failures"/>\n]]);
-						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="playback ${cond(${user_exists} == true ? ]]..sound_prefix..[[ivr/ivr-call_being_transferred.wav : ]]..sound_prefix..[[ivr/ivr-that_was_an_invalid_entry.wav)}" description="play sound"/>\n]]);
-						--table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="transfer ${cond(${ivr_max_failures} == ]]..ivr_menu_max_failures..[[ ? ]]..ivr_menu_exit_data..[[)}" description="max fail transfer"/>\n]]);
-						if (#ivr_menu_cid_prefix > 0) then
-							table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="set effective_caller_id_name=]]..ivr_menu_cid_prefix..[[#${caller_id_name}" description="direct dial"/>\n]]);
+						local negetive_lookahead = "";
+						if (#direct_dial_exclude > 0) then
+							negetive_lookahead = "(?!"..table.concat(direct_dial_exclude, "|")..")";
 						end
-						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_digits..[[" param="transfer ${cond(${user_exists} == true ? $1 XML ]]..domain_name..[[)}" description="direct dial transfer"/>\n]]);
+						local direct_dial_regex = string.format("/^%s(\\d{%s,%s})$/", negetive_lookahead, direct_dial_digits_min, direct_dial_digits_max);
+						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="set ${cond(${user_exists id $1 ]]..domain_name..[[} == true ? user_exists=true : user_exists=false)}" description="direct dial"/>\n]]);
+						--table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="set ${cond(${user_exists} == true ? user_exists=true : ivr_max_failures=${system(expr ${ivr_max_failures} + 1)})}" description="increment max failures"/>\n]]);
+						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="playback ${cond(${user_exists} == true ? ]]..sound_prefix..[[ivr/ivr-call_being_transferred.wav : ]]..sound_prefix..[[ivr/ivr-that_was_an_invalid_entry.wav)}" description="play sound"/>\n]]);
+						--table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="transfer ${cond(${ivr_max_failures} == ]]..ivr_menu_max_failures..[[ ? ]]..ivr_menu_exit_data..[[)}" description="max fail transfer"/>\n]]);
+						if (#ivr_menu_cid_prefix > 0) then
+							table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="set effective_caller_id_name=]]..ivr_menu_cid_prefix..[[#${caller_id_name}" description="direct dial"/>\n]]);
+						end
+						table.insert(xml, [[					<entry action="menu-exec-app" digits="]]..direct_dial_regex..[[" param="transfer ${cond(${user_exists} == true ? $1 XML ]]..domain_name..[[)}" description="direct dial transfer"/>\n]]);
 					end
 
 				--close the extension tag if it was left open