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Lua script app/user_status updated to use agent_id and agent_password.

This commit is contained in:
Mark Crane 2015-05-04 18:34:43 +00:00
parent e5421c26c0
commit cbd41428c8
1 changed files with 106 additions and 143 deletions
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135
resources/install/scripts/app/user_status/index.lua
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@ -27,8 +27,8 @@
domain_name = session:getVariable("domain_name"); domain_name = session:getVariable("domain_name");
context = session:getVariable("context"); context = session:getVariable("context");
uuid = session:get_uuid(); uuid = session:get_uuid();
sip_from_user = session:getVariable("sip_from_user"); agent_id = session:getVariable("agent_id");
sip_from_host = session:getVariable("sip_from_host"); agent_password = session:getVariable("agent_password");
--set the sounds path for the language, dialect and voice --set the sounds path for the language, dialect and voice
default_language = session:getVariable("default_language"); default_language = session:getVariable("default_language");
@ -43,105 +43,58 @@
sounds_dir = session:getVariable("sounds_dir"); sounds_dir = session:getVariable("sounds_dir");
sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice; sounds_dir = sounds_dir.."/"..default_language.."/"..default_dialect.."/"..default_voice;
--set the user_id from the user if its a local call --get the agent_id from the caller
require_user_id = true; if (agent_id == nil) then
require_pin_number = true;
if (sip_from_host == domain_name) then
user_id = sip_from_user;
require_user_id = false;
require_pin_number = false;
end
--get the user_id from the caller
if (require_user_id) then
min_digits = 2; min_digits = 2;
max_digits = 20;
max_tries = 3; max_tries = 3;
user_id = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", "phrase:voicemail_enter_id:#", "", "\\d+"); agent_id = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", "phrase:voicemail_enter_id:#", "", "\\d+");
end end
--get the pin number from the caller --get the pin number from the caller
if (require_pin_number) then if (agent_password == nil) then
min_digits = 3; min_digits = 3;
max_digits = 12; max_digits = 20;
pin_number = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", "phrase:voicemail_enter_pass:#", "", "\\d+"); max_tries = 3;
agent_password = session:playAndGetDigits(min_digits, max_digits, max_tries, digit_timeout, "#", "phrase:voicemail_enter_pass:#", "", "\\d+");
end end
--get the voicemail password --set default as access denied
if (require_pin_number) then authorized = 'false';
sql = "SELECT * FROM v_voicemails ";
--get the agent password
sql = "SELECT * FROM v_call_center_agents ";
sql = sql .. "WHERE domain_uuid = '" .. domain_uuid .."' "; sql = sql .. "WHERE domain_uuid = '" .. domain_uuid .."' ";
sql = sql .. "AND voicemail_id = '" .. user_id .."' "; sql = sql .. "AND agent_id = '" .. agent_id .."' ";
sql = sql .. "AND agent_password = '" .. agent_password .."' ";
freeswitch.consoleLog("notice", "[user status] sql: " .. sql .. "\n");
dbh:query(sql, function(row) dbh:query(sql, function(row)
voicemail_password = row.voicemail_password; --set the variables
end); agent_name = row.agent_name;
end agent_id = row.agent_id;
--authorize the user
--show the results authorized = 'true';
if (context) then
freeswitch.consoleLog("notice", "[call center][login] context: " .. context .. "\n");
end
freeswitch.consoleLog("notice", "[call center][login] voicemail_id: " .. user_id .. "\n");
if (pin_number) then
freeswitch.consoleLog("notice", "[call center][login] pin_number: " .. pin_number .. "\n");
end
if (voicemail_password) then
freeswitch.consoleLog("notice", "[call center][login] voicemail_password: " .. voicemail_password .. "\n");
end
--check to see if the pin number is correct
if (require_pin_number) then
if (pin_number) then
if (voicemail_password == pin_number) then
--access granted
access = 1;
else
--access denied
access = 0;
end
else
--access denied
access = 0;
end
else
access = 1;
end
--show the results
if (access == 0) then
freeswitch.consoleLog("notice", "[call center][login] access denied\n");
end
if (access == 1) then
freeswitch.consoleLog("notice", "[call center][login] access granted\n");
end
--use the voicemail_id to get the list of users assigned to an extension
sql = "SELECT extension_uuid FROM v_extensions ";
sql = sql .. "WHERE domain_uuid = '" .. domain_uuid .."' ";
sql = sql .. "AND (extension = '" .. user_id .."' ";
sql = sql .. "or number_alias = '" .. user_id .."') ";
dbh:query(sql, function(row)
extension_uuid = row.extension_uuid;
end); end);
--set the status --show the results
if (action == "login") then if (agent_id) then
status = 'Available'; freeswitch.consoleLog("notice", "[user status][login] agent_id: " .. agent_id .. " authorized " .. authorized .. "\n");
end end
if (action == "logout") then if (agent_password and debug["password"]) then
status = 'Logged Out'; freeswitch.consoleLog("notice", "[user status][login] agent_password: " .. agent_password .. "\n");
end end
--get the dial_string, and extension_uuid --get the user_uuid
sql = "SELECT u.user_uuid, u.username, u.user_status FROM v_extension_users as e, v_users as u "; if (authorized == 'true') then
sql = sql .. "WHERE e.extension_uuid = '" .. extension_uuid .."' "; sql = "SELECT user_uuid, user_status FROM v_users ";
sql = sql .. "AND e.user_uuid = u.user_uuid "; sql = sql .. "WHERE username = '".. agent_name .."' ";
sql = sql .. "AND domain_uuid = '" .. domain_uuid .."' ";
if (debug["sql"]) then if (debug["sql"]) then
freeswitch.consoleLog("NOTICE", "[call_center] sql: ".. sql .. "\n"); freeswitch.consoleLog("NOTICE", "[call_center] sql: ".. sql .. "\n");
end end
dbh:query(sql, function(row) dbh:query(sql, function(row)
--get the user info --get the user info
user_uuid = row.user_uuid; user_uuid = row.user_uuid;
username = row.username;
user_status = row.user_status; user_status = row.user_status;
if (user_status == "Available") then if (user_status == "Available") then
action = "logout"; action = "logout";
@ -150,6 +103,8 @@
action = "login"; action = "login";
status = 'Available'; status = 'Available';
end end
--show the status in the log
freeswitch.consoleLog("NOTICE", "[call_center] user_status: ".. status .. "\n"); freeswitch.consoleLog("NOTICE", "[call_center] user_status: ".. status .. "\n");
--set the user_status in the users table --set the user_status in the users table
@ -162,8 +117,8 @@
dbh:query(sql); dbh:query(sql);
--send a login or logout to mod_callcenter --send a login or logout to mod_callcenter
cmd = "callcenter_config agent set status "..username.."@"..domain_name.." '"..status.."'"; cmd = "callcenter_config agent set status "..agent_name.."@"..domain_name.." '"..status.."'";
freeswitch.consoleLog("notice", "[call center][login] "..cmd.."\n"); freeswitch.consoleLog("notice", "[user status][login] "..cmd.."\n");
result = api:executeString(cmd); result = api:executeString(cmd);
--set the presence to terminated - turn the lamp off: --set the presence to terminated - turn the lamp off:
@ -174,18 +129,19 @@
event:addHeader("alt_event_type", "dialog"); event:addHeader("alt_event_type", "dialog");
event:addHeader("Presence-Call-Direction", "outbound"); event:addHeader("Presence-Call-Direction", "outbound");
event:addHeader("state", "Active (1 waiting)"); event:addHeader("state", "Active (1 waiting)");
event:addHeader("from", username.."@"..domain_name); event:addHeader("from", agent_name.."@"..domain_name);
event:addHeader("login", username.."@"..domain_name); event:addHeader("login", agent_name.."@"..domain_name);
event:addHeader("unique-id", user_uuid); event:addHeader("unique-id", user_uuid);
event:addHeader("answer-state", "terminated"); event:addHeader("answer-state", "terminated");
event:fire(); event:fire();
end end
--set presence in - turn lamp on --set presence in - turn lamp on
if (action == "login") then if (action == "login") then
event = freeswitch.Event("PRESENCE_IN"); event = freeswitch.Event("PRESENCE_IN");
event:addHeader("proto", "sip"); event:addHeader("proto", "sip");
event:addHeader("login", username.."@"..domain_name); event:addHeader("login", agent_name.."@"..domain_name);
event:addHeader("from", username.."@"..domain_name); event:addHeader("from", agent_name.."@"..domain_name);
event:addHeader("status", "Active (1 waiting)"); event:addHeader("status", "Active (1 waiting)");
event:addHeader("rpid", "unknown"); event:addHeader("rpid", "unknown");
event:addHeader("event_type", "presence"); event:addHeader("event_type", "presence");
@ -197,6 +153,13 @@
event:fire(); event:fire();
end end
end); end);
end
--unauthorized
if (authorized == 'false') then
result = session:streamFile(sounds_dir.."/voicemail/vm-fail_auth.wav");
status = "Invalid ID or Password";
end
--send the status to the display --send the status to the display
if (status ~= nil) then if (status ~= nil) then