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feat(mod_callcenter): change agent state

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john doe 2022-06-06 15:17:42 +03:00 committed by GitHub
parent d3eeaab1b4
commit d0f19a3c98
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1 changed files with 9 additions and 0 deletions
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9
app/call_centers/call_center_agent_edit.php
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@ -243,6 +243,15 @@
$cmd = "api callcenter_config agent set status ".$call_center_agent_uuid." '".$agent_status."'"; $cmd = "api callcenter_config agent set status ".$call_center_agent_uuid." '".$agent_status."'";
$response = event_socket_request($fp, $cmd); $response = event_socket_request($fp, $cmd);
usleep(200); usleep(200);
//agent set state
if (in_array($agent_status, array('Available', 'Available (On Demand)'))) {
$agent_state = 'Waiting';
} else {
$agent_state = 'Idle';
}
$cmd = "api callcenter_config agent set state ".$call_center_agent_uuid." '".$agent_state."'";
$response = event_socket_request($fp, $cmd);
usleep(200);
//agent set reject_delay_time //agent set reject_delay_time
$cmd = "api callcenter_config agent set reject_delay_time ".$call_center_agent_uuid." ".$agent_reject_delay_time; $cmd = "api callcenter_config agent set reject_delay_time ".$call_center_agent_uuid." ".$agent_reject_delay_time;
$response = event_socket_request($fp, $cmd); $response = event_socket_request($fp, $cmd);