\n";
- if (permission_exists('call_center_agent_add') || permission_exists('call_center_agent_delete')) {
+ if (permission_exists('call_center_agent_delete')) {
echo " | \n";
echo " \n";
echo " \n";
diff --git a/app/call_centers/resources/classes/call_center.php b/app/call_centers/resources/classes/call_center.php
index 0cdc144d2f..44e994c445 100644
--- a/app/call_centers/resources/classes/call_center.php
+++ b/app/call_centers/resources/classes/call_center.php
@@ -305,22 +305,55 @@
//delete multiple records
if (is_array($records) && @sizeof($records) != 0) {
- //build the delete array
- foreach($records as $x => $record) {
+ //filter out unchecked, build where clause for below
+ foreach ($records as $x => $record) {
if ($record['checked'] == 'true' && is_uuid($record['uuid'])) {
- $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $record['uuid'];
- $array[$this->table][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
- $array['call_center_tiers'][$x][$this->uuid_prefix.'uuid'] = $record['uuid'];
- $array['call_center_tiers'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $uuids[] = "'".$record['uuid']."'";
}
}
+ //get necessary details
+ if (is_array($uuids) && @sizeof($uuids) != 0) {
+ $sql = "select ".$this->uuid_prefix."uuid as uuid, dialplan_uuid, queue_name from v_".$this->table." ";
+ $sql .= "where domain_uuid = :domain_uuid ";
+ $sql .= "and ".$this->uuid_prefix."uuid in (".implode(', ', $uuids).") ";
+ $parameters['domain_uuid'] = $_SESSION['domain_uuid'];
+ $database = new database;
+ $rows = $database->select($sql, $parameters, 'all');
+ if (is_array($rows) && @sizeof($rows) != 0) {
+ foreach ($rows as $row) {
+ $call_center_queues[$row['uuid']]['dialplan_uuid'] = $row['dialplan_uuid'];
+ $call_center_queues[$row['uuid']]['queue_name'] = $row['queue_name'];
+ }
+ }
+ unset($sql, $parameters, $rows, $row);
+ }
+
+ //build the delete array
+ $x = 0;
+ foreach ($call_center_queues as $call_center_queue_uuid => $call_center_queue) {
+ $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $call_center_queue_uuid;
+ $array[$this->table][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $array['dialplans'][$x]['dialplan_uuid'] = $call_center_queue['dialplan_uuid'];
+ $array['dialplans'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $array['dialplan_details'][$x]['dialplan_uuid'] = $call_center_queue['dialplan_uuid'];
+ $array['dialplan_details'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $array['call_center_tiers'][$x][$this->uuid_prefix.'uuid'] = $call_center_queue_uuid;
+ $array['call_center_tiers'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $x++;
+ $array['call_center_tiers'][$x]['queue_name'] = $call_center_queue['queue_name']."@".$_SESSION['domain_name'];
+ $array['call_center_tiers'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
+ $x++;
+ }
+
//delete the checked rows
if (is_array($array) && @sizeof($array) != 0) {
//grant temporary permissions
$p = new permissions;
$p->add('call_center_tier_delete', 'temp');
+ $p->add('dialplan_delete', 'temp');
+ $p->add('dialplan_detail_delete', 'temp');
//execute delete
$database = new database;
@@ -331,6 +364,20 @@
//revoke temporary permissions
$p->delete('call_center_tier_delete', 'temp');
+ $p->delete('dialplan_delete', 'temp');
+ $p->delete('dialplan_detail_delete', 'temp');
+
+ //clear the cache
+ $cache = new cache;
+ $cache->delete("dialplan:".$_SESSION["context"]);
+ remove_config_from_cache('configuration:callcenter.conf');
+
+ //synchronize configuration
+ save_dialplan_xml();
+ save_call_center_xml();
+
+ //apply settings reminder
+ $_SESSION["reload_xml"] = true;
//set message
message::add($text['message-delete']);
@@ -365,12 +412,19 @@
//delete multiple records
if (is_array($records) && @sizeof($records) != 0) {
- //build the delete array
- foreach($records as $x => $record) {
+ //filter out unchecked
+ foreach ($records as $x => $record) {
if ($record['checked'] == 'true' && is_uuid($record['uuid'])) {
- $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $record['uuid'];
+ $uuids[] = $record['uuid'];
+ }
+ }
+
+ //build the delete array
+ if (is_array($uuids) && @sizeof($uuids) != 0) {
+ foreach ($uuids as $uuid) {
+ $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $uuid;
$array[$this->table][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
- $array['call_center_tiers'][$x][$this->uuid_prefix.'uuid'] = $record['uuid'];
+ $array['call_center_tiers'][$x]['call_center_agent_uuid'] = $uuid;
$array['call_center_tiers'][$x]['domain_uuid'] = $_SESSION['domain_uuid'];
}
}
@@ -378,6 +432,17 @@
//delete the checked rows
if (is_array($array) && @sizeof($array) != 0) {
+ //setup the event socket connection
+ $fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
+
+ //delete the agent in the switch
+ if ($fp) {
+ foreach ($uuids as $uuid) {
+ $cmd = "api callcenter_config agent del ".$uuid;
+ $response = event_socket_request($fp, $cmd);
+ }
+ }
+
//grant temporary permissions
$p = new permissions;
$p->add('call_center_tier_delete', 'temp');
@@ -392,6 +457,10 @@
//revoke temporary permissions
$p->delete('call_center_tier_delete', 'temp');
+ //synchronize configuration
+ save_call_center_xml();
+ remove_config_from_cache('configuration:callcenter.conf');
+
//set message
message::add($text['message-delete']);
}
@@ -430,7 +499,7 @@
if (is_array($records) && @sizeof($records) != 0) {
//get checked records
- foreach($records as $x => $record) {
+ foreach ($records as $x => $record) {
if ($record['checked'] == 'true' && is_uuid($record['uuid'])) {
$uuids[] = "'".$record['uuid']."'";
}
@@ -447,16 +516,18 @@
if (is_array($rows) && @sizeof($rows) != 0) {
$y = 0;
foreach ($rows as $x => $row) {
- $primary_uuid = uuid();
+ $new_call_center_queue_uuid = uuid();
+ $new_dialplan_uuid = uuid();
//copy data
$array[$this->table][$x] = $row;
//overwrite
- $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $primary_uuid;
+ $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $new_call_center_queue_uuid;
+ $array[$this->table][$x]['dialplan_uuid'] = $new_dialplan_uuid;
$array[$this->table][$x]['queue_description'] = trim($row['queue_description'].' ('.$text['label-copy'].')');
- //sub table
+ //call center tiers sub table
$sql_2 = "select * from v_call_center_tiers where call_center_queue_uuid = :call_center_queue_uuid";
$parameters_2['call_center_queue_uuid'] = $row['call_center_queue_uuid'];
$database = new database;
@@ -469,118 +540,33 @@
//overwrite
$array['call_center_tiers'][$y]['call_center_tier_uuid'] = uuid();
- $array['call_center_tiers'][$y]['call_center_queue_uuid'] = $primary_uuid;
+ $array['call_center_tiers'][$y]['call_center_queue_uuid'] = $new_call_center_queue_uuid;
$y++;
}
}
unset($sql_2, $parameters_2, $rows_2, $row_2);
- }
- }
- unset($sql, $parameters, $rows, $row);
- }
- //save the changes and set the message
- if (is_array($array) && @sizeof($array) != 0) {
-
- //grant temporary permissions
- $p = new permissions;
- $p->add('call_center_tier_add', 'temp');
-
- //save the array
- $database = new database;
- $database->app_name = $this->app_name;
- $database->app_uuid = $this->app_uuid;
- $database->save($array);
- unset($array);
-
- //revoke temporary permissions
- $p->delete('call_center_tier_add', 'temp');
-
- //set message
- message::add($text['message-copy']);
-
- }
- unset($records);
- }
-
- }
- }
-
- public function copy_agents($records) {
-
- //assign private variables
- $this->permission_prefix = 'call_center_agent_';
- $this->list_page = 'call_center_agents.php';
- $this->table = 'call_center_agents';
- $this->uuid_prefix = 'call_center_agent_';
-
- if (permission_exists($this->permission_prefix.'add')) {
-
- //add multi-lingual support
- $language = new text;
- $text = $language->get();
-
- //validate the token
- $token = new token;
- if (!$token->validate($_SERVER['PHP_SELF'])) {
- message::add($text['message-invalid_token'],'negative');
- header('Location: '.$this->list_page);
- exit;
- }
-
- //copy the checked records
- if (is_array($records) && @sizeof($records) != 0) {
-
- //get checked records
- foreach($records as $x => $record) {
- if ($record['checked'] == 'true' && is_uuid($record['uuid'])) {
- $uuids[] = "'".$record['uuid']."'";
- }
- }
-
- //create insert array from existing data
- if (is_array($uuids) && @sizeof($uuids) != 0) {
-
- //primary table
- $sql = "select * from v_".$this->table." ";
- $sql .= "where ".$this->uuid_prefix."uuid in (".implode(', ', $uuids).") ";
- $database = new database;
- $rows = $database->select($sql, $parameters, 'all');
- if (is_array($rows) && @sizeof($rows) != 0) {
- $y = 0;
- foreach ($rows as $x => $row) {
- $primary_uuid = uuid();
-
- //copy data
- $array[$this->table][$x] = $row;
-
- //overwrite
- $array[$this->table][$x][$this->uuid_prefix.'uuid'] = $primary_uuid;
- $array[$this->table][$x]['agent_name'] = trim($row['agent_name'].' ('.$text['label-copy'].')');
- $array[$this->table][$x]['agent_id'] = null;
-
- //sub table
- $sql_2 = "select * from v_call_center_tiers where call_center_agent_uuid = :call_center_agent_uuid";
- $parameters_2['call_center_agent_uuid'] = $row['call_center_agent_uuid'];
+ //call center queue dialplan record
+ $sql_3 = "select * from v_dialplans where dialplan_uuid = :dialplan_uuid";
+ $parameters_3['dialplan_uuid'] = $row['dialplan_uuid'];
$database = new database;
- $rows_2 = $database->select($sql_2, $parameters_2, 'all');
- if (is_array($rows_2) && @sizeof($rows_2) != 0) {
- foreach ($rows_2 as $row_2) {
+ $dialplan = $database->select($sql_3, $parameters_3, 'row');
+ if (is_array($dialplan) && @sizeof($dialplan) != 0) {
- //copy data
- $array['call_center_tiers'][$y] = $row_2;
+ //copy data
+ $array['dialplans'][$x] = $dialplan;
- //overwrite
- $array['call_center_tiers'][$y]['call_center_tier_uuid'] = uuid();
- $array['call_center_tiers'][$y]['call_center_agent_uuid'] = $primary_uuid;
+ //overwrite
+ $array['dialplans'][$x]['dialplan_uuid'] = $new_dialplan_uuid;
+ $dialplan_xml = $dialplan['dialplan_xml'];
+ $dialplan_xml = str_replace($row['call_center_queue_uuid'], $new_call_center_queue_uuid, $dialplan_xml); //replace source call_center_queue_uuid with new
+ $dialplan_xml = str_replace($dialplan['dialplan_uuid'], $new_dialplan_uuid, $dialplan_xml); //replace source dialplan_uuid with new
+ $array['dialplans'][$x]['dialplan_xml'] = $dialplan_xml;
+ $array['dialplans'][$x]['dialplan_description'] = trim($dialplan['dialplan_description'].' ('.$text['label-copy'].')');
- //increment
- $y++;
-
- }
}
- unset($sql_2, $parameters_2, $rows_2, $row_2);
+ unset($sql_3, $parameters_3, $dialplan);
}
}
unset($sql, $parameters, $rows, $row);
@@ -592,6 +578,7 @@
//grant temporary permissions
$p = new permissions;
$p->add('call_center_tier_add', 'temp');
+ $p->add('dialplan_add', 'temp');
//save the array
$database = new database;
@@ -602,6 +589,17 @@
//revoke temporary permissions
$p->delete('call_center_tier_add', 'temp');
+ $p->delete('dialplan_add', 'temp');
+
+ //save the xml
+ save_dialplan_xml();
+
+ //apply settings reminder
+ $_SESSION["reload_xml"] = true;
+
+ //clear the cache
+ $cache = new cache;
+ $cache->delete("dialplan:".$_SESSION["context"]);
//set message
message::add($text['message-copy']);
@@ -611,9 +609,9 @@
}
}
- }
+ } //method
- }
+ } //class
}
/*
|