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Call Center handle spaces in queue name by replacing them with a dash.

This commit is contained in:
Mark Crane 2013-08-29 17:46:12 +00:00
parent 78768afaea
commit d8aec93c7a
1 changed files with 31 additions and 25 deletions
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56
app/call_center/call_center_queue_edit.php
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@ -51,32 +51,36 @@ else {
//get http post variables and set them to php variables //get http post variables and set them to php variables
if (count($_POST)>0) { if (count($_POST)>0) {
//$domain_uuid = check_str($_POST["domain_uuid"]); //get the post variables a run a security chack on them
$queue_name = check_str($_POST["queue_name"]); //$domain_uuid = check_str($_POST["domain_uuid"]);
$queue_extension = check_str($_POST["queue_extension"]); $queue_name = check_str($_POST["queue_name"]);
$queue_strategy = check_str($_POST["queue_strategy"]); $queue_extension = check_str($_POST["queue_extension"]);
$queue_moh_sound = check_str($_POST["queue_moh_sound"]); $queue_strategy = check_str($_POST["queue_strategy"]);
$queue_record_template = check_str($_POST["queue_record_template"]); $queue_moh_sound = check_str($_POST["queue_moh_sound"]);
$queue_time_base_score = check_str($_POST["queue_time_base_score"]); $queue_record_template = check_str($_POST["queue_record_template"]);
$queue_max_wait_time = check_str($_POST["queue_max_wait_time"]); $queue_time_base_score = check_str($_POST["queue_time_base_score"]);
$queue_max_wait_time_with_no_agent = check_str($_POST["queue_max_wait_time_with_no_agent"]); $queue_max_wait_time = check_str($_POST["queue_max_wait_time"]);
$queue_max_wait_time_with_no_agent_time_reached = check_str($_POST["queue_max_wait_time_with_no_agent_time_reached"]); $queue_max_wait_time_with_no_agent = check_str($_POST["queue_max_wait_time_with_no_agent"]);
$queue_tier_rules_apply = check_str($_POST["queue_tier_rules_apply"]); $queue_max_wait_time_with_no_agent_time_reached = check_str($_POST["queue_max_wait_time_with_no_agent_time_reached"]);
$queue_tier_rule_wait_second = check_str($_POST["queue_tier_rule_wait_second"]); $queue_tier_rules_apply = check_str($_POST["queue_tier_rules_apply"]);
$queue_tier_rule_wait_multiply_level = check_str($_POST["queue_tier_rule_wait_multiply_level"]); $queue_tier_rule_wait_second = check_str($_POST["queue_tier_rule_wait_second"]);
$queue_tier_rule_no_agent_no_wait = check_str($_POST["queue_tier_rule_no_agent_no_wait"]); $queue_tier_rule_wait_multiply_level = check_str($_POST["queue_tier_rule_wait_multiply_level"]);
$queue_timeout_action = check_str($_POST["queue_timeout_action"]); $queue_tier_rule_no_agent_no_wait = check_str($_POST["queue_tier_rule_no_agent_no_wait"]);
$queue_discard_abandoned_after = check_str($_POST["queue_discard_abandoned_after"]); $queue_timeout_action = check_str($_POST["queue_timeout_action"]);
$queue_abandoned_resume_allowed = check_str($_POST["queue_abandoned_resume_allowed"]); $queue_discard_abandoned_after = check_str($_POST["queue_discard_abandoned_after"]);
$queue_cid_prefix = check_str($_POST["queue_cid_prefix"]); $queue_abandoned_resume_allowed = check_str($_POST["queue_abandoned_resume_allowed"]);
$queue_description = check_str($_POST["queue_description"]); $queue_cid_prefix = check_str($_POST["queue_cid_prefix"]);
$queue_description = check_str($_POST["queue_description"]);
//replace the space in the queue name with a dash
$queue_name = str_replace(" ", "-", $queue_name);
//remove invalid characters //remove invalid characters
$queue_cid_prefix = str_replace(":", "-", $queue_cid_prefix); $queue_cid_prefix = str_replace(":", "-", $queue_cid_prefix);
$queue_cid_prefix = str_replace("\"", "", $queue_cid_prefix); $queue_cid_prefix = str_replace("\"", "", $queue_cid_prefix);
$queue_cid_prefix = str_replace("@", "", $queue_cid_prefix); $queue_cid_prefix = str_replace("@", "", $queue_cid_prefix);
$queue_cid_prefix = str_replace("\\", "", $queue_cid_prefix); $queue_cid_prefix = str_replace("\\", "", $queue_cid_prefix);
$queue_cid_prefix = str_replace("/", "", $queue_cid_prefix); $queue_cid_prefix = str_replace("/", "", $queue_cid_prefix);
} }
if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) { if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
@ -269,11 +273,13 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$queue_abandoned_resume_allowed = $row["queue_abandoned_resume_allowed"]; $queue_abandoned_resume_allowed = $row["queue_abandoned_resume_allowed"];
$queue_cid_prefix = $row["queue_cid_prefix"]; $queue_cid_prefix = $row["queue_cid_prefix"];
$queue_description = $row["queue_description"]; $queue_description = $row["queue_description"];
break; //limit to 1 row
} }
unset ($prep_statement); unset ($prep_statement);
} }
//replace the dash in the queue name with a space
$queue_name = str_replace("-", " ", $queue_name);
//set default values //set default values
if (strlen($queue_strategy) == 0) { $queue_strategy = "longest-idle-agent"; } if (strlen($queue_strategy) == 0) { $queue_strategy = "longest-idle-agent"; }
if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; } if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; }