dbxe
/
fusionpbx
2
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Update call_center_active_inc.php

This commit is contained in:
FusionPBX 2019-06-16 09:48:45 -06:00 committed by GitHub
parent 3702c0a6b9
commit e2e7654f0e
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 23 additions and 24 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

47
app/call_center_active/call_center_active_inc.php
View File

@ -234,16 +234,16 @@
$last_status_change_length = $last_status_change_length_hour.':'.$last_status_change_length_min.':'.$last_status_change_length_sec;
echo "<tr>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$agent_name."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$agent_extension."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$status."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$state."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$last_status_change_length."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$no_answer_count."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$calls_answered."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_state."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_level."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$tier_position."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($agent_name)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($agent_extension)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($status)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($state)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($last_status_change_length)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($no_answer_count)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($calls_answered)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($tier_state)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($tier_level)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($tier_position)."</td>\n";
if (permission_exists('call_center_active_options')) {
@ -251,21 +251,20 @@
//need to check state to so only waiting gets call, and trying/answer gets eavesdrop
if ($tier_state == "Offering" || $tier_state == "Active Inbound") {
$orig_command="{origination_caller_id_name=eavesdrop,origination_caller_id_number=".$agent_extension."}user/".$_SESSION['user']['extension'][0]['user']."@".$_SESSION['domain_name']." %26eavesdrop(".$agent_uuid.")";
$orig_command="{origination_caller_id_name=eavesdrop,origination_caller_id_number=".escape($agent_extension)."}user/".$_SESSION['user']['extension'][0]['user']."@".$_SESSION['domain_name']." %26eavesdrop(".escape($agent_uuid).")";
//debug
//echo $orig_command;
//echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=log+".$orig_command.")');}\">log_cmd</a>&nbsp;\n";
echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=originate+".$orig_command.")');}\">".$text['label-eavesdrop']."</a>&nbsp;\n";
$xfer_command = $agent_uuid." -bleg ".$_SESSION['user']['extension'][0]['user']." XML ".$_SESSION['domain_name'];
$xfer_command = escape($agent_uuid)." -bleg ".escape($_SESSION['user']['extension'][0]['user'])." XML ".escape($_SESSION['domain_name']);
//$xfer_command = $agent_uuid." ".$_SESSION['user']['extension'][0]['user']." XML default";
$xfer_command = urlencode($xfer_command);
echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=uuid_transfer+".$xfer_command."');}\">".$text['label-transfer']."</a>&nbsp;\n";
echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=uuid_transfer+".urlencode($xfer_command)."');}\">".$text['label-transfer']."</a>&nbsp;\n";
}
else {
$orig_call="{origination_caller_id_name=c2c-".urlencode($name).",origination_caller_id_number=".$agent_extension."}user/".$_SESSION['user']['extension'][0]['user']."@".$_SESSION['domain_name']." %26bridge(user/".$agent_extension."@".$_SESSION['domain_name'].")";
echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=originate+".$orig_call.")');}\">".$text['label-call']."</a>&nbsp;\n";
$orig_call="{origination_caller_id_name=c2c-".urlencode(escape($name)).",origination_caller_id_number=".escape($agent_extension)."}user/".$_SESSION['user']['extension'][0]['user']."@".$_SESSION['domain_name']." %26bridge(user/".escape($agent_extension)."@".$_SESSION['domain_name'].")";
echo " <a href='javascript:void(0);' style='color: #444444;' onclick=\"confirm_response = confirm('".$text['message-confirm']."');if (confirm_response){send_cmd('call_center_exec.php?cmd=originate+".escape($orig_call).")');}\">".$text['label-call']."</a>&nbsp;\n";
}
echo "</td>";
}
@ -298,7 +297,7 @@
echo "<table width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n";
echo " <tr>\n";
echo " <td align='left'><b>".$text['label-queue'].": ".ucfirst($queue_name)."</b><br />\n";
echo " <td align='left'><b>".$text['label-queue'].": ".ucfirst(escape($queue_name))."</b><br />\n";
echo " ".$text['description-queue']."<br />\n";
echo " </td>\n";
echo " <td align='right' valign='top'>";
@ -363,16 +362,16 @@
}
echo "<tr>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$joined_length."</td>\n";
//echo "<td valign='top' class='".$row_style[$c]."'>".$system_length."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$caller_name."&nbsp;</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$caller_number."&nbsp;</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".$state."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($joined_length)."</td>\n";
//echo "<td valign='top' class='".$row_style[$c]."'>".escape($system_length)."</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($caller_name)."&nbsp;</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($caller_number)."&nbsp;</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($state)."</td>\n";
if (if_group("admin") || if_group("superadmin")) {
echo "<td valign='top' class='".$row_style[$c]."'>";
if ($state != "Abandoned") {
$q_caller_number = urlencode($caller_number);
$orig_command="{origination_caller_id_name=eavesdrop,origination_caller_id_number=".$q_caller_number."}user/".$_SESSION['user']['extension'][0]['user']."@".$_SESSION['domain_name']." %26eavesdrop(".$session_uuid.")";
$orig_command="{origination_caller_id_name=eavesdrop,origination_caller_id_number=".escape($q_caller_number)."}user/".escape($_SESSION['user']['extension'][0]['user'])."@".escape($_SESSION['domain_name'])." %26eavesdrop(".escape($session_uuid).")";
//debug
//echo $orig_command;
@ -385,7 +384,7 @@
}
echo "</td>";
}
echo "<td valign='top' class='".$row_style[$c]."'>".$serving_agent_name."&nbsp;</td>\n";
echo "<td valign='top' class='".$row_style[$c]."'>".escape($serving_agent_name)."&nbsp;</td>\n";
echo "</tr>\n";
if ($c==0) { $c=1; } else { $c=0; }
}