diff --git a/resources/install/scripts/app/voicemail/resources/functions/record_greeting.lua b/resources/install/scripts/app/voicemail/resources/functions/record_greeting.lua
index ebb628b76b..29df409dce 100644
--- a/resources/install/scripts/app/voicemail/resources/functions/record_greeting.lua
+++ b/resources/install/scripts/app/voicemail/resources/functions/record_greeting.lua
@@ -29,14 +29,22 @@
 
 --define a function to record the greeting
 	function record_greeting(greeting_id, menu)
-		local db = dbh or Database.new('system')
-		local settings = Settings.new(db, domain_name, domain_uuid)
 
-		local max_len_seconds = settings:get('voicemail', 'greeting_max_length', 'numeric') or 90;
+		--setup the database connection
+			local db = dbh or Database.new('system')
+		
+		--get the voicemail settings
+			local settings = Settings.new(db, domain_name, domain_uuid)
+
+		--set the maximum greeeting length
+			local max_len_seconds = settings:get('voicemail', 'greeting_max_length', 'numeric') or 90;
 
 		--flush dtmf digits from the input buffer
 			session:flushDigits();
 
+		--disable appending to the recording
+			session:setVariable("record_append", "false");
+
 		--choose a greeting between 1 and 9
 			if (greeting_id == nil) then
 				if (session:ready()) then