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Update call_center_agent_status.php

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FusionPBX 2018-04-01 11:49:18 -06:00 committed by GitHub
parent a90b7231cd
commit f516e8bab4
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1 changed files with 19 additions and 15 deletions
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34
app/call_centers/call_center_agent_status.php
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@ -138,17 +138,11 @@
$switch_cmd = 'callcenter_config agent list';
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
$agent_list = csv_to_named_array($event_socket_str, '|');
//echo "<pre>\n";
//print_r($call_center_agents);
//echo "</pre>\n";
//get the agent list from event socket
$switch_cmd = 'callcenter_config tier list';
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
$call_center_tiers = csv_to_named_array($event_socket_str, '|');
//echo "<pre>\n";
//print_r($call_center_tiers);
//echo "</pre>\n";
//get the call center queues from the database
$sql = "select * from v_call_center_queues ";
@ -159,6 +153,17 @@
$call_center_queues = $prep_statement->fetchAll(PDO::FETCH_NAMED);
unset ($prep_statement, $sql);
//add the status to the call_center_queues array
$x = 0;
foreach ($call_center_queues as $queue) {
//get the queue list from event socket
$switch_cmd = "callcenter_config queue list agents ".$queue['call_center_queue_uuid'];
$event_socket_str = trim(event_socket_request($fp, 'api '.$switch_cmd));
$queue_list = csv_to_named_array($event_socket_str, '|');
$call_center_queues[$x]['queue_list'] = $queue_list;
$x++;
}
//get the agent status from mod_callcenter and update the agent status in the agents array
$x = 0;
foreach ($agents as $row) {
@ -174,9 +179,8 @@
$agents[$x]['queues'][$i]['call_center_agent_uuid'] = $row['call_center_agent_uuid'];
$agents[$x]['queues'][$i]['call_center_queue_uuid'] = $queue['call_center_queue_uuid'];
$agents[$x]['queues'][$i]['queue_status'] = 'Logged Out';
foreach ($call_center_tiers as $tier) {
if ($queue['call_center_queue_uuid'] == $tier['call_center_queue_uuid']
&& $row['call_center_agent_uuid'] == $tier['call_center_agent_uuid']) {
foreach ($queue['queue_list'] as $queue_list) {
if ($row['call_center_agent_uuid'] == $queue_list['name']) {
$agents[$x]['queues'][$i]['queue_status'] = 'Available';
}
}
@ -194,9 +198,9 @@
}
//debug info
echo "<pre>\n";
print_r($agents);
echo "</pre>\n";
//echo "<pre>\n";
//print_r($agents);
//echo "</pre>\n";
//set the row style
$c = 0;
@ -270,14 +274,14 @@
$html .= " </td>\n";
$html .= " <td valign='middle' class='".$row_style[$c]."' nowrap='nowrap'>";
//$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_no_change' value='' checked='checked'>&nbsp;<label for='agent_".$x."_status_no_change'>".$text['option-no_change']."</label>&nbsp;\n";
$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_available' value='Available'>&nbsp;<label for='agent_".$x."_status_available'>".$text['option-available']."</label>&nbsp;\n";
$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_logged_out' value='Logged Out'>&nbsp;<label for='agent_".$x."_status_logged_out'>".$text['option-logged_out']."</label>&nbsp;\n";
$html .= " <input type='hidden' name='agents[".$x."][queue_name]' id='queue_".$x."_name' value='".$queue['queue_name']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][agent_name]' id='agent_".$x."_name' value='".$row['agent_name']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][user_uuid]' id='agent_".$x."_name' value='".$row['user_uuid']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][queue_uuid]' id='queue_".$x."_uuid' value='".$queue['call_center_queue_uuid']."'>\n";
$html .= " <input type='hidden' name='agents[".$x."][agent_uuid]' id='agent_".$x."_uuid' value='".$row['call_center_agent_uuid']."'>\n";
//$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_no_change' value='' checked='checked'>&nbsp;<label for='agent_".$x."_status_no_change'>".$text['option-no_change']."</label>&nbsp;\n";
$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_available' value='Available'>&nbsp;<label for='agent_".$x."_status_available'>".$text['option-available']."</label>&nbsp;\n";
$html .= " <input type='radio' name='agents[".$x."][agent_status]' id='agent_".$x."_status_logged_out' value='Logged Out'>&nbsp;<label for='agent_".$x."_status_logged_out'>".$text['option-logged_out']."</label>&nbsp;\n";
$html .= " </td>\n";
$html .= " </tr>\n";
}