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Call Center: Misc visual mods, moved/renamed module control buttons, removed unnecessary blank options from selects.

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This commit is contained in:
Nate Jones
2014-10-24 02:55:55 +00:00
parent 9105078ee4
commit fba2f3cfc1
5 changed files with 49 additions and 113 deletions
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app/call_center/call_center_agent_edit.php
+13 -26
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@@ -56,7 +56,7 @@ else {
$agent_call_timeout = check_str($_POST["agent_call_timeout"]);
$agent_contact = check_str($_POST["agent_contact"]);
$agent_status = check_str($_POST["agent_status"]);
$agent_logout = check_str($_POST["agent_logout"]);
//$agent_logout = check_str($_POST["agent_logout"]);
$agent_no_answer_delay_time = check_str($_POST["agent_no_answer_delay_time"]);
$agent_max_no_answer = check_str($_POST["agent_max_no_answer"]);
$agent_wrap_up_time = check_str($_POST["agent_wrap_up_time"]);
@@ -203,7 +203,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$sql .= "agent_call_timeout, ";
$sql .= "agent_contact, ";
$sql .= "agent_status, ";
$sql .= "agent_logout, ";
//$sql .= "agent_logout, ";
$sql .= "agent_no_answer_delay_time, ";
$sql .= "agent_max_no_answer, ";
$sql .= "agent_wrap_up_time, ";
@@ -219,7 +219,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$sql .= "'$agent_call_timeout', ";
$sql .= "'$agent_contact', ";
$sql .= "'$agent_status', ";
$sql .= "'$agent_logout', ";
//$sql .= "'$agent_logout', ";
$sql .= "'$agent_no_answer_delay_time', ";
$sql .= "'$agent_max_no_answer', ";
$sql .= "'$agent_wrap_up_time', ";
@@ -244,7 +244,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$sql .= "agent_call_timeout = '$agent_call_timeout', ";
$sql .= "agent_contact = '$agent_contact', ";
$sql .= "agent_status = '$agent_status', ";
$sql .= "agent_logout = '$agent_logout', ";
//$sql .= "agent_logout = '$agent_logout', ";
$sql .= "agent_no_answer_delay_time = '$agent_no_answer_delay_time', ";
$sql .= "agent_max_no_answer = '$agent_max_no_answer', ";
$sql .= "agent_wrap_up_time = '$agent_wrap_up_time', ";
@@ -280,7 +280,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
$agent_call_timeout = $row["agent_call_timeout"];
$agent_contact = $row["agent_contact"];
$agent_status = $row["agent_status"];
$agent_logout = $row["agent_logout"];
//$agent_logout = $row["agent_logout"];
$agent_no_answer_delay_time = $row["agent_no_answer_delay_time"];
$agent_max_no_answer = $row["agent_max_no_answer"];
$agent_wrap_up_time = $row["agent_wrap_up_time"];
@@ -310,15 +310,8 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
}
//show the content
echo "<div align='center'>";
echo "<table width='100%' border='0' cellpadding='0' cellspacing=''>\n";
echo "<tr class='border'>\n";
echo " <td align=\"left\">\n";
echo " <br>";
echo "<form method='post' name='frm' action=''>\n";
echo "<div align='center'>\n";
echo "<table width='100%' border='0' cellpadding='6' cellspacing='0'>\n";
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
echo "<tr>\n";
if ($action == "add") {
echo "<td align='left' width='30%' nowrap='nowrap'><b>".$text['header-call_center_agent_add']."</b></td>\n";
@@ -331,12 +324,10 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo "</td>\n";
echo "</tr>\n";
echo "<tr>\n";
echo "<td align='left' colspan='2'>\n";
//echo "Call Center agents settings.<br /><br />\n";
echo "</td>\n";
echo "</tr>\n";
echo "</table>\n";
echo "<br />\n";
echo "<table width='100%' border='0' cellpadding='0' cellspacing='0'>\n";
echo "<tr>\n";
echo "<td class='vncellreq' valign='top' align='left' nowrap>\n";
echo " ".$text['label-agent_name'].":\n";
@@ -412,7 +403,6 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo "</td>\n";
echo "<td class='vtable' align='left'>\n";
echo " <select class='formfld' name='agent_status'>\n";
echo " <option value=''></option>\n";
if ($agent_status == "Logged Out") {
echo " <option value='Logged Out' SELECTED >".$text['option-logged_out']."</option>\n";
}
@@ -498,6 +488,7 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo "</td>\n";
echo "</tr>\n";
/*
echo "<tr>\n";
echo "<td class='vncell' valign='top' align='left' nowrap>\n";
echo " ".$text['label-agent_logout'].":\n";
@@ -508,23 +499,19 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
echo $text['description-agent_logout']."\n";
echo "</td>\n";
echo "</tr>\n";
*/
echo " <tr>\n";
echo " <td colspan='2' align='right'>\n";
if ($action == "update") {
echo " <input type='hidden' name='call_center_agent_uuid' value='$call_center_agent_uuid'>\n";
echo " <input type='hidden' name='call_center_agent_uuid' value='$call_center_agent_uuid'>\n";
}
echo " <input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " <br /><input type='submit' name='submit' class='btn' value='".$text['button-save']."'>\n";
echo " </td>\n";
echo " </tr>";
echo "</table>";
echo "</form>";
echo " </td>";
echo " </tr>";
echo "</table>";
echo "</div>";
//footer
require_once "resources/footer.php";
?>