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Fix problem viewing status -> agent status on single tenant systems.

This commit is contained in:
Mark Crane 2013-07-29 22:52:11 +00:00
parent 028175388e
commit ff1993cda9
2 changed files with 40 additions and 48 deletions
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72
app/call_center/call_center_agent_status.php
View File

@ -51,7 +51,7 @@ require_once "resources/paging.php";
//get the http post values and set them as php variables
if (count($_POST)>0) {
//include the dnd php class
include "resources/classes/do_not_disturb.php";
include PROJECT_PATH."/app/calls/resources/classes/do_not_disturb.php";
foreach($_POST['agents'] as $row) {
if (strlen($row['status']) > 0) {
@ -81,43 +81,17 @@ require_once "resources/paging.php";
//loop through the list of assigned extensions
foreach ($_SESSION['user']['extension'] as &$sub_row) {
$extension = $sub_row["user"];
//hunt_group information used to determine if this is an add or an update
$sql = "select * from v_hunt_groups ";
$sql .= "where domain_uuid = '$domain_uuid' ";
$sql .= "and hunt_group_extension = '$extension' ";
$prep_statement_2 = $db->prepare(check_sql($sql));
$prep_statement_2->execute();
$result2 = $prep_statement_2->fetchAll(PDO::FETCH_NAMED);
foreach ($result2 as &$row2) {
if ($row2["hunt_group_type"] == 'dnd') {
$dnd_action = "update";
$dnd_uuid = $row2["hunt_group_uuid"];
}
}
unset ($prep_statement_2, $result2, $row2);
//add or update dnd
//update dnd
$dnd = new do_not_disturb;
//$dnd->debug = false;
$dnd->domain_uuid = $domain_uuid;
$dnd->dnd_uuid = $dnd_uuid;
$dnd->domain_name = $_SESSION['domain_name'];
$dnd->extension = $extension;
$dnd->extension = $sub_row["user"];
if ($row['status'] == "Do Not Disturb") {
$dnd->dnd_enabled = "true";
if ($dnd_action == "add") {
$dnd->dnd_add();
}
if ($dnd_action == "update") {
$dnd->dnd_update();
}
$dnd->enabled = "true";
}
else {
//for other status disable dnd
if ($dnd_action == "update") {
$dnd->dnd_enabled = "false";
$dnd->dnd_update();
}
$dnd->enabled = "false";
}
unset($dnd);
}
@ -193,21 +167,29 @@ require_once "resources/paging.php";
foreach($agent_array as $row) {
$tmp = explode('@',$row["name"]);
$agent_name = $tmp[0];
if ($tmp[1] == $_SESSION['domain_name']) {
echo "<tr >\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['name']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>".$row['status']."&nbsp;</td>\n";
echo " <td valign='top' class='".$row_style[$c]."'>";
echo " <input type='hidden' name='agents[".$x."][name]' id='agent_".$x."_name' value='".$agent_name."'>\n";
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_no_change' value='' checked='checked'><label for='agent_".$x."_status_no_change'>".$text['option-no_change']."</label>\n";
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_available' value='Available'><label for='agent_".$x."_status_available'>".$text['option-available']."</label>\n";
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_logged_out' value='Logged Out'><label for='agent_".$x."_status_logged_out'>".$text['option-logged_out']."</label>\n";
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_on_break' value='On Break'><label for='agent_".$x."_status_on_break'>".$text['option-on_break']."</label>\n";
echo " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_dnd' value='Do Not Disturb'><label for='agent_".$x."_status_dnd'>".$text['option-do_not_disturb']."</label>\n";
echo " </td>\n";
echo "</tr>\n";
$str = '';
$str .= "<tr >\n";
$str .= " <td valign='top' class='".$row_style[$c]."'>".$row['name']."&nbsp;</td>\n";
$str .= " <td valign='top' class='".$row_style[$c]."'>".$row['status']."&nbsp;</td>\n";
$str .= " <td valign='top' class='".$row_style[$c]."'>";
$str .= " <input type='hidden' name='agents[".$x."][name]' id='agent_".$x."_name' value='".$agent_name."'>\n";
$str .= " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_no_change' value='' checked='checked'><label for='agent_".$x."_status_no_change'>".$text['option-no_change']."</label>\n";
$str .= " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_available' value='Available'><label for='agent_".$x."_status_available'>".$text['option-available']."</label>\n";
$str .= " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_logged_out' value='Logged Out'><label for='agent_".$x."_status_logged_out'>".$text['option-logged_out']."</label>\n";
$str .= " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_on_break' value='On Break'><label for='agent_".$x."_status_on_break'>".$text['option-on_break']."</label>\n";
$str .= " <input type='radio' name='agents[".$x."][status]' id='agent_".$x."_status_dnd' value='Do Not Disturb'><label for='agent_".$x."_status_dnd'>".$text['option-do_not_disturb']."</label>\n";
$str .= " </td>\n";
$str .= "</tr>\n";
if (count($_SESSION['domains']) > 1) {
if ($tmp[1] == $_SESSION['domain_name']) {
echo $str;
if ($c==0) { $c=1; } else { $c=0; }
}
}
else {
echo $str;
if ($c==0) { $c=1; } else { $c=0; }
}
if ($c==0) { $c=1; } else { $c=0; }
$x++;
} //end foreach
unset($sql, $result, $row_count);

16
app/calls/resources/classes/do_not_disturb.php
View File

@ -31,7 +31,7 @@ include "root.php";
public $domain_uuid;
public $domain_name;
public $extension_uuid;
private $extension;
public $extension;
public $enabled;
private $dial_string;
@ -68,13 +68,23 @@ include "root.php";
//determine whether to update the dial string
$sql = "select * from v_extensions ";
$sql .= "where domain_uuid = '".$this->domain_uuid."' ";
$sql .= "and extension_uuid = '".$this->extension_uuid."' ";
if ($this->extension_uuid) > 0) {
$sql .= "and extension_uuid = '".$this->extension_uuid."' ";
}
else {
$sql .= "and extension = '".$this->extension."' ";
}
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_NAMED);
if (count($result) > 0) {
foreach ($result as &$row) {
$this->extension = $row["extension"];
if ($this->extension_uuid) == 0) {
$this->extension_uuid = $row["extension_uuid"];
}
if ($this->extension) == 0) {
$this->extension = $row["extension"];
}
}
}
unset ($prep_statement);