Call Center Queue - Edit: Add playback of selected Greeting and Announce Sound (Recordings and Sounds).
This commit is contained in:
fusionate
parent
73e3cb6ce1
commit
ff6a3ea71d
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@ -592,7 +592,16 @@
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//get the sounds
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//get the sounds
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$sounds = new sounds;
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$sounds = new sounds;
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$sounds = $sounds->get();
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$audio_files[0] = $sounds->get();
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unset($sounds);
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if (permission_exists('call_center_announce_sound')) {
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$sounds = new sounds;
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$sounds->sound_types = ['recordings'];
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$sounds->full_path = ['recordings'];
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$audio_files[1] = $sounds->get();
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unset($sounds);
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}
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//set default values
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//set default values
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if (empty($queue_strategy)) { $queue_strategy = "longest-idle-agent"; }
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if (empty($queue_strategy)) { $queue_strategy = "longest-idle-agent"; }
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@ -613,23 +622,6 @@
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$object = new token;
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$object = new token;
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$token = $object->create($_SERVER['PHP_SELF']);
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$token = $object->create($_SERVER['PHP_SELF']);
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//get the recordings
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$sql = "select recording_name, recording_filename from v_recordings ";
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$sql .= "where domain_uuid = :domain_uuid ";
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$sql .= "order by recording_name asc ";
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$parameters['domain_uuid'] = $_SESSION['domain_uuid'];
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$database = new database;
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$recordings = $database->select($sql, $parameters, 'all');
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unset($sql, $parameters);
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//get the phrases
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$sql = "select * from v_phrases ";
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$sql .= "where (domain_uuid = :domain_uuid or domain_uuid is null) ";
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$parameters['domain_uuid'] = $domain_uuid;
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$database = new database;
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$phrases = $database->select($sql, $parameters, 'all');
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unset($sql, $parameters);
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//show the header
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//show the header
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if ($action == "add") {
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if ($action == "add") {
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$document['title'] = $text['title-call_center_queue_add'];
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$document['title'] = $text['title-call_center_queue_add'];
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@ -644,40 +636,77 @@
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$call_center_queue_uuid = null;
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$call_center_queue_uuid = null;
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}
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}
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//option to change select to text
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//show the content
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if (if_group("superadmin")) {
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if (permission_exists('recording_play') || permission_exists('recording_download')) {
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echo "<script>\n";
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echo "<script type='text/javascript' language='JavaScript'>\n";
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echo "var Objs;\n";
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echo " function set_playable(id, audio_selected, audio_type) {\n";
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echo "\n";
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echo " file_ext = audio_selected.split('.').pop();\n";
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echo "function changeToInput(obj){\n";
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echo " var mime_type = '';\n";
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echo " tb=document.createElement('INPUT');\n";
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echo " switch (file_ext) {\n";
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echo " tb.type='text';\n";
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echo " case 'wav': mime_type = 'audio/wav'; break;\n";
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echo " tb.name=obj.name;\n";
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echo " case 'mp3': mime_type = 'audio/mpeg'; break;\n";
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echo " tb.setAttribute('class', 'formfld');\n";
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echo " case 'ogg': mime_type = 'audio/ogg'; break;\n";
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//echo " tb.setAttribute('style', 'width: 380px;');\n";
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echo " }\n";
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echo " tb.value=obj.options[obj.selectedIndex].value;\n";
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echo " if (mime_type != '' && (audio_type == 'recordings' || audio_type == 'sounds')) {\n";
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echo " tbb=document.createElement('INPUT');\n";
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echo " if (audio_type == 'recordings') {\n";
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echo " tbb.setAttribute('class', 'btn');\n";
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echo " if (audio_selected.includes('/')) {\n";
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echo " tbb.setAttribute('style', 'margin-left: 4px;');\n";
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echo " audio_selected = audio_selected.split('/').pop()\n";
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echo " tbb.type='button';\n";
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echo " }\n";
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echo " tbb.value=$('<div />').html('◁').text();\n";
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echo " $('#recording_audio_' + id).attr('src', '../recordings/recordings.php?action=download&type=rec&filename=' + audio_selected);\n";
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echo " tbb.objs=[obj,tb,tbb];\n";
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echo " }\n";
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echo " tbb.onclick=function(){ Replace(this.objs); }\n";
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echo " else if (audio_type == 'sounds') {\n";
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echo " obj.parentNode.insertBefore(tb,obj);\n";
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echo " $('#recording_audio_' + id).attr('src', '../switch/sounds.php?action=download&filename=' + audio_selected);\n";
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echo " obj.parentNode.insertBefore(tbb,obj);\n";
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echo " }\n";
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echo " obj.parentNode.removeChild(obj);\n";
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echo " $('#recording_audio_' + id).attr('type', mime_type);\n";
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echo "}\n";
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echo " $('#recording_button_' + id).show();\n";
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echo "\n";
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echo " }\n";
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echo "function Replace(obj){\n";
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echo " else {\n";
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echo " obj[2].parentNode.insertBefore(obj[0],obj[2]);\n";
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echo " $('#recording_button_' + id).hide();\n";
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echo " obj[0].parentNode.removeChild(obj[1]);\n";
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echo " $('#recording_audio_' + id).attr('src','').attr('type','');\n";
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echo " obj[0].parentNode.removeChild(obj[2]);\n";
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echo " }\n";
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echo "}\n";
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echo " }\n";
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echo "</script>\n";
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}
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if (if_group("superadmin")) {
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echo "<script type='text/javascript' language='JavaScript'>\n";
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echo " var objs;\n";
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echo " function toggle_select_input(obj, instance_id){\n";
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echo " tb=document.createElement('INPUT');\n";
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echo " tb.type='text';\n";
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echo " tb.name=obj.name;\n";
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echo " tb.className='formfld';\n";
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echo " tb.setAttribute('id', instance_id);\n";
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echo " tb.setAttribute('style', 'width: ' + obj.offsetWidth + 'px;');\n";
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if (!empty($on_change)) {
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echo " tb.setAttribute('onchange', \"".$on_change."\");\n";
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echo " tb.setAttribute('onkeyup', \"".$on_change."\");\n";
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}
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echo " tb.value=obj.options[obj.selectedIndex].value;\n";
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echo " document.getElementById('btn_select_to_input_' + instance_id).style.display = 'none';\n";
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echo " tbb=document.createElement('INPUT');\n";
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echo " tbb.setAttribute('class', 'btn');\n";
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echo " tbb.setAttribute('style', 'margin-left: 4px;');\n";
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echo " tbb.type='button';\n";
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echo " tbb.value=$('<div />').html('◁').text();\n";
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echo " tbb.objs=[obj,tb,tbb];\n";
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echo " tbb.onclick=function(){ replace_element(this.objs, instance_id); }\n";
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echo " obj.parentNode.insertBefore(tb,obj);\n";
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echo " obj.parentNode.insertBefore(tbb,obj);\n";
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echo " obj.parentNode.removeChild(obj);\n";
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echo " replace_element(this.objs, instance_id);\n";
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echo " }\n";
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echo " function replace_element(obj, instance_id){\n";
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echo " obj[2].parentNode.insertBefore(obj[0],obj[2]);\n";
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echo " obj[0].parentNode.removeChild(obj[1]);\n";
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echo " obj[0].parentNode.removeChild(obj[2]);\n";
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echo " document.getElementById('btn_select_to_input_' + instance_id).style.display = 'inline';\n";
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if (!empty($on_change)) {
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echo " ".$on_change.";\n";
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}
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echo " }\n";
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echo "</script>\n";
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echo "</script>\n";
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echo "\n";
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}
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}
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//show the content
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echo "<form name='frm' id='frm' method='post'>\n";
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echo "<form name='frm' id='frm' method='post'>\n";
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echo "<div class='action_bar' id='action_bar'>\n";
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echo "<div class='action_bar' id='action_bar'>\n";
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@ -729,30 +758,76 @@
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echo "</td>\n";
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echo "</td>\n";
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echo "</tr>\n";
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echo "</tr>\n";
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$instance_id = 'queue_greeting';
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$instance_label = 'greeting';
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$instance_value = $queue_greeting;
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echo "<tr>\n";
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echo "<tr>\n";
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echo "<td class='vncell' valign='top' align='left' nowrap='nowrap'>\n";
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echo "<td class='vncell' rowspan='2' valign='top' align='left' nowrap='nowrap'>\n";
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echo " ".$text['label-greeting']."\n";
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echo " ".$text['label-'.$instance_label]."\n";
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echo "</td>\n";
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echo "</td>\n";
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echo "<td class='vtable playback_progress_bar_background' id='recording_progress_bar_".$instance_id."' style='display: none; border-bottom: none; padding-top: 0 !important; padding-bottom: 0 !important;' align='left'><span class='playback_progress_bar' id='recording_progress_".$instance_id."'></span></td>\n";
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echo "</tr>\n";
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echo "<tr>\n";
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echo "<td class='vtable' align='left'>\n";
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echo "<td class='vtable' align='left'>\n";
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echo "<select name='queue_greeting' class='formfld' style='width: 200px;' ".((if_group("superadmin")) ? "onchange='changeToInput(this);'" : null).">\n";
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echo "<select name='".$instance_id."' id='".$instance_id."' class='formfld' ".(permission_exists('recording_play') || permission_exists('recording_download') ? "onchange=\"recording_reset('".$instance_id."'); set_playable('".$instance_id."', this.value, this.options[this.selectedIndex].parentNode.getAttribute('data-type'));\"" : null).">\n";
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echo " <option value=''></option>\n";
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echo " <option value=''></option>\n";
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foreach($sounds as $key => $value) {
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$found = $playable = false;
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echo "<optgroup label=".$text['label-'.$key].">\n";
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if (!empty($audio_files[0]) && is_array($audio_files[0]) && @sizeof($audio_files[0]) != 0) {
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$selected = false;
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foreach ($audio_files[0] as $key => $value) {
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foreach($value as $row) {
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echo "<optgroup label=".$text['label-'.$key]." data-type='".$key."'>\n";
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if (!empty($queue_greeting) && $queue_greeting == $row["value"]) {
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foreach ($value as $row) {
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$selected = true;
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if ($key == 'recordings') {
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echo " <option value='".escape($row["value"])."' selected='selected'>".escape($row["name"])."</option>\n";
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if (
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}
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!empty($instance_value) &&
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else {
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($instance_value == $row["value"] || $instance_value == $_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name'].'/'.$row["value"]) &&
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echo " <option value='".escape($row["value"])."'>".escape($row["name"])."</option>\n";
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file_exists($_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name'].'/'.pathinfo($row["value"], PATHINFO_BASENAME))
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) {
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$selected = "selected='selected'";
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$playable = '../recordings/recordings.php?action=download&type=rec&filename='.pathinfo($row["value"], PATHINFO_BASENAME);
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$found = true;
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}
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else {
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unset($selected);
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}
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}
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else if ($key == 'sounds') {
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if (!empty($instance_value) && $instance_value == $row["value"]) {
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$selected = "selected='selected'";
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$playable = '../switch/sounds.php?action=download&filename='.$row["value"];
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$found = true;
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}
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else {
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unset($selected);
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}
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}
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else {
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unset($selected);
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}
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echo " <option value='".escape($row["value"])."' ".($selected ?? '').">".escape($row["name"])."</option>\n";
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}
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}
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echo "</optgroup>\n";
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}
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}
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echo "</optgroup>\n";
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}
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}
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if (if_group("superadmin") && !empty($instance_value) && !$found) {
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echo " <option value='".escape($instance_value)."' selected='selected'>".escape($instance_value)."</option>\n";
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}
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unset($selected);
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echo " </select>\n";
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echo " </select>\n";
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if (if_group("superadmin")) {
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echo "<input type='button' id='btn_select_to_input_".$instance_id."' class='btn' name='' alt='back' onclick='toggle_select_input(document.getElementById(\"".$instance_id."\"), \"".$instance_id."\"); this.style.visibility=\"hidden\";' value='◁'>";
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}
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if ((permission_exists('recording_play') || permission_exists('recording_download')) && (!empty($playable) || empty($instance_value))) {
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switch (pathinfo($playable, PATHINFO_EXTENSION)) {
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case 'wav' : $mime_type = 'audio/wav'; break;
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case 'mp3' : $mime_type = 'audio/mpeg'; break;
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case 'ogg' : $mime_type = 'audio/ogg'; break;
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}
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echo "<audio id='recording_audio_".$instance_id."' style='display: none;' preload='none' ontimeupdate=\"update_progress('".$instance_id."')\" onended=\"recording_reset('".$instance_id."');\" src='".($playable ?? '')."' type='".($mime_type ?? '')."'></audio>";
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echo button::create(['type'=>'button','title'=>$text['label-play'].' / '.$text['label-pause'],'icon'=>$_SESSION['theme']['button_icon_play'],'id'=>'recording_button_'.$instance_id,'style'=>'display: '.(!empty($mime_type) ? 'inline' : 'none'),'onclick'=>"recording_play('".$instance_id."')"]);
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unset($playable, $mime_type);
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}
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echo "<br />\n";
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echo "<br />\n";
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echo $text['description-greeting']."\n";
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echo $text['description-'.$instance_label]."\n";
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echo "</td>\n";
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echo "</td>\n";
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echo "</tr>\n";
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echo "</tr>\n";
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@ -1184,103 +1259,76 @@
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}
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}
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if (permission_exists('call_center_announce_sound')) {
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if (permission_exists('call_center_announce_sound')) {
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$instance_id = 'queue_announce_sound';
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$instance_label = 'caller_announce_sound';
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$instance_value = $queue_announce_sound;
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echo "<tr>\n";
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echo "<tr>\n";
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echo "<td class='vncell' valign='top' align='left' nowrap>\n";
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echo "<td class='vncell' rowspan='2' valign='top' align='left' nowrap='nowrap'>\n";
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echo " ".$text['label-caller_announce_sound']."\n";
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echo " ".$text['label-'.$instance_label]."\n";
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echo "</td>\n";
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echo "</td>\n";
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echo "<td class='vtable playback_progress_bar_background' id='recording_progress_bar_".$instance_id."' style='display: none; border-bottom: none; padding-top: 0 !important; padding-bottom: 0 !important;' align='left'><span class='playback_progress_bar' id='recording_progress_".$instance_id."'></span></td>\n";
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echo "</tr>\n";
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echo "<tr>\n";
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echo "<td class='vtable' align='left'>\n";
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echo "<td class='vtable' align='left'>\n";
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echo "<select name='".$instance_id."' id='".$instance_id."' class='formfld' ".(permission_exists('recording_play') || permission_exists('recording_download') ? "onchange=\"recording_reset('".$instance_id."'); set_playable('".$instance_id."', this.value, this.options[this.selectedIndex].parentNode.getAttribute('data-type'));\"" : null).">\n";
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$destination_id = "queue_announce_sound";
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echo " <option value=''></option>\n";
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$script = "<script>\n";
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$found = $playable = false;
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$script .= "var objs;\n";
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if (!empty($audio_files[1]) && is_array($audio_files[1]) && @sizeof($audio_files[1]) != 0) {
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$script .= "\n";
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foreach ($audio_files[1] as $key => $value) {
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$script .= "function changeToInput".$destination_id."(obj){\n";
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echo "<optgroup label=".$text['label-'.$key]." data-type='".$key."'>\n";
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$script .= " tb=document.createElement('INPUT');\n";
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foreach ($value as $row) {
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$script .= " tb.type='text';\n";
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if ($key == 'recordings') {
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$script .= " tb.name=obj.name;\n";
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if (
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$script .= " tb.className='formfld';\n";
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!empty($instance_value) &&
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$script .= " tb.setAttribute('id', '".$destination_id."');\n";
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($instance_value == $row["value"] || $instance_value == $_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name'].'/'.$row["value"]) &&
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$script .= " tb.setAttribute('style', '".!empty($select_style)."');\n";
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file_exists($_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name'].'/'.pathinfo($row["value"], PATHINFO_BASENAME))
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if (!empty($on_change)) {
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) {
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$script .= " tb.setAttribute('onchange', \"".$on_change."\");\n";
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$selected = "selected='selected'";
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$script .= " tb.setAttribute('onkeyup', \"".$on_change."\");\n";
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$playable = '../recordings/recordings.php?action=download&type=rec&filename='.pathinfo($row["value"], PATHINFO_BASENAME);
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}
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$found = true;
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$script .= " tb.value=obj.options[obj.selectedIndex].value;\n";
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}
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$script .= " document.getElementById('btn_select_to_input_".$destination_id."').style.visibility = 'hidden';\n";
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else {
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$script .= " tbb=document.createElement('INPUT');\n";
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unset($selected);
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$script .= " tbb.setAttribute('class', 'btn');\n";
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}
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$script .= " tbb.setAttribute('style', 'margin-left: 4px;');\n";
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}
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$script .= " tbb.type='button';\n";
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else if ($key == 'sounds') {
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$script .= " tbb.value=$('<div />').html('◁').text();\n";
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if (!empty($instance_value) && $instance_value == $row["value"]) {
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$script .= " tbb.objs=[obj,tb,tbb];\n";
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$selected = "selected='selected'";
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$script .= " tbb.onclick=function(){ Replace".$destination_id."(this.objs); }\n";
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$playable = '../switch/sounds.php?action=download&filename='.$row["value"];
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$script .= " obj.parentNode.insertBefore(tb,obj);\n";
|
$found = true;
|
||||||
$script .= " obj.parentNode.insertBefore(tbb,obj);\n";
|
}
|
||||||
$script .= " obj.parentNode.removeChild(obj);\n";
|
else {
|
||||||
$script .= " Replace".$destination_id."(this.objs);\n";
|
unset($selected);
|
||||||
$script .= "}\n";
|
}
|
||||||
$script .= "\n";
|
}
|
||||||
$script .= "function Replace".$destination_id."(obj){\n";
|
else {
|
||||||
$script .= " obj[2].parentNode.insertBefore(obj[0],obj[2]);\n";
|
unset($selected);
|
||||||
$script .= " obj[0].parentNode.removeChild(obj[1]);\n";
|
}
|
||||||
$script .= " obj[0].parentNode.removeChild(obj[2]);\n";
|
echo " <option value='".escape($row["value"])."' ".($selected ?? '').">".escape($row["name"])."</option>\n";
|
||||||
$script .= " document.getElementById('btn_select_to_input_".$destination_id."').style.visibility = 'visible';\n";
|
|
||||||
if (!empty($on_change)) {
|
|
||||||
$script .= " ".$on_change.";\n";
|
|
||||||
}
|
|
||||||
$script .= "}\n";
|
|
||||||
$script .= "</script>\n";
|
|
||||||
$script .= "\n";
|
|
||||||
echo $script;
|
|
||||||
|
|
||||||
echo "<select name='queue_announce_sound' id='queue_announce_sound' class='formfld'>\n";
|
|
||||||
echo " <option></option>\n";
|
|
||||||
|
|
||||||
//recordings
|
|
||||||
$tmp_selected = false;
|
|
||||||
if (!empty($recordings)) {
|
|
||||||
echo "<optgroup label='Recordings'>\n";
|
|
||||||
foreach ($recordings as &$row) {
|
|
||||||
$recording_name = $row["recording_name"];
|
|
||||||
$recording_filename = $row["recording_filename"];
|
|
||||||
if (!empty($queue_announce_sound) && $queue_announce_sound == $_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name']."/".$recording_filename) {
|
|
||||||
$tmp_selected = true;
|
|
||||||
echo " <option value='".escape($_SESSION['switch']['recordings']['dir'])."/".escape($_SESSION['domain_name'])."/".escape($recording_filename)."' selected='selected'>".escape($recording_name)."</option>\n";
|
|
||||||
}
|
|
||||||
else if (!empty($queue_announce_sound) && $queue_announce_sound == $recording_filename) {
|
|
||||||
$tmp_selected = true;
|
|
||||||
echo " <option value='".escape($_SESSION['switch']['recordings']['dir'])."/".escape($_SESSION['domain_name'])."/".escape($recording_filename)."' selected='selected'>".escape($recording_name)."</option>\n";
|
|
||||||
}
|
|
||||||
else {
|
|
||||||
echo " <option value='".escape($_SESSION['switch']['recordings']['dir'])."/".escape($_SESSION['domain_name'])."/".escape($recording_filename)."'>".escape($recording_name)."</option>\n";
|
|
||||||
}
|
}
|
||||||
|
echo "</optgroup>\n";
|
||||||
}
|
}
|
||||||
echo "</optgroup>\n";
|
|
||||||
}
|
}
|
||||||
|
if (if_group("superadmin") && !empty($instance_value) && !$found) {
|
||||||
if (!$tmp_selected && !empty($queue_announce_sound)) {
|
echo " <option value='".escape($instance_value)."' selected='selected'>".escape($instance_value)."</option>\n";
|
||||||
echo "<optgroup label='Selected'>\n";
|
|
||||||
if (file_exists($_SESSION['switch']['recordings']['dir']."/".$_SESSION['domain_name']."/".$queue_announce_sound)) {
|
|
||||||
echo " <option value='".escape($_SESSION['switch']['recordings']['dir'])."/".escape($_SESSION['domain_name'])."/".escape($queue_announce_sound)."' selected='selected'>".escape($queue_announce_sound)."</option>\n";
|
|
||||||
}
|
|
||||||
else if (substr($queue_announce_sound, -3) == "wav" || substr($queue_announce_sound, -3) == "mp3") {
|
|
||||||
echo " <option value='".escape($queue_announce_sound)."' selected='selected'>".escape($queue_announce_sound)."</option>\n";
|
|
||||||
}
|
|
||||||
else {
|
|
||||||
echo " <option value='".escape($queue_announce_sound)."' selected='selected'>".escape($queue_announce_sound)."</option>\n";
|
|
||||||
}
|
|
||||||
echo "</optgroup>\n";
|
|
||||||
}
|
}
|
||||||
|
unset($selected);
|
||||||
unset($tmp_selected);
|
|
||||||
|
|
||||||
echo " </select>\n";
|
echo " </select>\n";
|
||||||
echo "<input type='button' id='btn_select_to_input_".escape($destination_id)."' class='btn' name='' alt='back' onclick='changeToInput".escape($destination_id)."(document.getElementById(\"".escape($destination_id)."\"));this.style.visibility = \"hidden\";' value='◁'>";
|
if (if_group("superadmin")) {
|
||||||
|
echo "<input type='button' id='btn_select_to_input_".$instance_id."' class='btn' name='' alt='back' onclick='toggle_select_input(document.getElementById(\"".$instance_id."\"), \"".$instance_id."\"); this.style.visibility=\"hidden\";' value='◁'>";
|
||||||
unset($destination_id);
|
}
|
||||||
|
if ((permission_exists('recording_play') || permission_exists('recording_download')) && (!empty($playable) || empty($instance_value))) {
|
||||||
echo " <br />\n";
|
switch (pathinfo($playable, PATHINFO_EXTENSION)) {
|
||||||
echo $text['description-caller_announce_sound']."\n";
|
case 'wav' : $mime_type = 'audio/wav'; break;
|
||||||
|
case 'mp3' : $mime_type = 'audio/mpeg'; break;
|
||||||
|
case 'ogg' : $mime_type = 'audio/ogg'; break;
|
||||||
|
}
|
||||||
|
echo "<audio id='recording_audio_".$instance_id."' style='display: none;' preload='none' ontimeupdate=\"update_progress('".$instance_id."')\" onended=\"recording_reset('".$instance_id."');\" src='".($playable ?? '')."' type='".($mime_type ?? '')."'></audio>";
|
||||||
|
echo button::create(['type'=>'button','title'=>$text['label-play'].' / '.$text['label-pause'],'icon'=>$_SESSION['theme']['button_icon_play'],'id'=>'recording_button_'.$instance_id,'style'=>'display: '.(!empty($mime_type) ? 'inline' : 'none'),'onclick'=>"recording_play('".$instance_id."')"]);
|
||||||
|
unset($playable, $mime_type);
|
||||||
|
}
|
||||||
|
echo "<br />\n";
|
||||||
|
echo $text['description-'.$instance_label]."\n";
|
||||||
echo "</td>\n";
|
echo "</td>\n";
|
||||||
echo "</tr>\n";
|
echo "</tr>\n";
|
||||||
}
|
}
|
||||||
|
|
|
||||||
Loading…
Reference in New Issue