Nate Jones
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bffeac9a8f
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Call Center Agents / Dialplan Edit: Optimize Gateway Name lookup (only do if necessary).
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2015-04-14 00:42:15 +00:00 |
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Nate Jones
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c2de556bd8
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Call Center Agents: If selected as Contact, show Gateway name instead of UUID.
Call Center Agent Edit: Set width on Contact select box.
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2015-04-14 00:25:59 +00:00 |
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Nate Jones
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8bb6b14530
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Call Center: Fix SQL error on Agent Status change, clarify Status as Default Status on Agent Edit.
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2015-04-13 17:00:09 +00:00 |
Mark Crane
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3b8b7ad0ca
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Update the translations from the translation server. Includes the following new languages Brazilian Portuguese, Polish, and Swedish Sweden. Thanks to those that put in the effort to add these languages additional translator volunteers are welcome.
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2015-04-08 13:38:58 +00:00 |
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Nate Jones
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6f4209e2f6
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Misc: Implement maximum limits on multiple apps.
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2015-03-22 08:17:04 +00:00 |
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Mark Crane
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71ab763488
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Add switch call_center dir to default settings.
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2015-03-21 06:03:58 +00:00 |
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Mark Crane
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90448da105
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Adjust the debug code for call center agent status.
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2015-03-13 19:17:14 +00:00 |
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Mark Crane
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4feecccff8
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More adjustments to fix agent status.
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2015-03-13 18:50:29 +00:00 |
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Mark Crane
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34762ffb38
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Update call center agent status so that it gets the list of agents from the database instead of mod_callcenter.
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2015-03-13 18:08:25 +00:00 |
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Mark Crane
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d1b6ad374c
|
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2015-02-21 05:33:53 +00:00 |
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Nate Jones
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2df30b401e
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Visual adjustments.
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2015-02-15 10:05:08 +00:00 |
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Nate Jones
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e5295bad45
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Visual adjustments.
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2015-02-15 09:20:19 +00:00 |
|
Nate Jones
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0018e553c4
|
Visual adjustments.
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2015-02-15 07:59:02 +00:00 |
|
Nate Jones
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996e89c396
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Removal of colon next to form label names.
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2015-02-15 06:50:00 +00:00 |
Digital Daz
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e27646bcc6
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Fix music on hold for tone streams
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2015-01-21 00:07:41 +00:00 |
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Mark Crane
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c5755666cb
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Add the text class to more of the applications.
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2015-01-18 10:06:08 +00:00 |
|
Mark Crane
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bee6b9ae5e
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Update the memcache reference to use the new cache PHP class.
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2015-01-16 00:21:02 +00:00 |
|
Mark Crane
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be9fe8c128
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Change the queue_announce_frequency default to 0.
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2015-01-11 08:04:55 +00:00 |
|
Mark Crane
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9369fd8d0d
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Move the menu array to app_menu.php
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2014-12-26 03:27:54 +00:00 |
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Mark Crane
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bbf2a3badc
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Add app_menu.php files for the menu.
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2014-12-25 19:32:57 +00:00 |
luis daniel lucio quiroz
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6803a4eae7
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HTML5 input tags for call_center_agent_edit
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2014-12-21 07:03:10 +00:00 |
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luis daniel lucio quiroz
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324e0db79c
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HTML5 input tags for call_center_queue_edit
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2014-12-21 06:52:39 +00:00 |
|
Mark Crane
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b84ea76c0b
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Change one of the call center defaults from from 3 to 30.
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2014-12-17 11:00:25 +00:00 |
|
Mark Crane
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b5a9c7b758
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Call Center set better defaults.
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2014-12-12 10:05:57 +00:00 |
|
Mark Crane
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9ec3f7ff2c
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Fix more tabbing, line feeds and domain_uuid to the session domain uuid.
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2014-12-07 00:13:29 +00:00 |
Riccardo Granchi
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3c43f604c5
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Added it-ring definition
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2014-11-03 11:16:10 +00:00 |
|
Nate Jones
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f67da10023
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Call Center Queue: Minor control button adjustments.
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2014-10-30 04:37:19 +00:00 |
|
Digital Daz
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3a5bf15493
|
Fix indentation again
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2014-10-30 02:58:04 +00:00 |
|
Digital Daz
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e45dd865fb
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Fix indentation of last commit
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2014-10-30 02:54:00 +00:00 |
|
Digital Daz
|
3d0d0b8cf1
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Added record_ext to record_template
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2014-10-30 02:48:44 +00:00 |
|
Digital Daz
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e8554a44e7
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Added queue stop, start and restart buttons.
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2014-10-30 02:16:53 +00:00 |
|
Digital Daz
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edbcebf2a8
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Moved queue start, stop and reload buttons back to queue_edit as they do not work here.
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2014-10-30 02:12:34 +00:00 |
Philippe Rioual
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14ca352a4f
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updated / enhanced french translations
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2014-10-29 08:51:56 +00:00 |
|
Nate Jones
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fba2f3cfc1
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Call Center: Misc visual mods, moved/renamed module control buttons, removed unnecessary blank options from selects.
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2014-10-24 02:55:55 +00:00 |
|
Nate Jones
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9105078ee4
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Call Center: Added cc_cancel_reason log field.
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2014-10-24 01:49:45 +00:00 |
|
Mark Crane
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c8578051aa
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Only use call center queue-announce_frequency when it has a value
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2014-10-12 08:51:43 +00:00 |
|
Mark Crane
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7d366185c7
|
Fix system -> variables if you did a recent install and the variables page has 2 items on it delete them, update the source, run upgrade -> app defaults to get the defaults
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2014-08-15 18:44:40 +00:00 |
|
Mark Crane
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0a61568e35
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If the frequency is not set then do not include it.
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2014-08-08 06:49:18 +00:00 |
James Rose
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87c6d0c2df
|
added support for call_announce in callcenter
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2014-08-08 03:14:20 +00:00 |
|
Mark Crane
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b61d3649c7
|
Add call center queue annound sound and frequency to the database.
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2014-08-07 15:46:44 +00:00 |
|
James Rose
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e0b2c042bf
|
Added support for tier 0. If using tiers then tier 1 will not ring until Tier Rule Wait Second expires. This effectively leaves queue callers on hold unnecessarily. Using tier 0 as the lowest tier fixes this (but may also break other things [untested, just a wag]).
|
2014-08-03 21:23:51 +00:00 |
|
James Rose
|
701ad8b712
|
Fixed callcenter so that remote calls will time out properly (leg_timeout) and changed group confirm announce time from default 5 seconds to 2.
|
2014-08-03 20:54:15 +00:00 |
|
Mark Crane
|
8dc1ec43ee
|
Remove the empty choice in the record select list
|
2014-08-02 01:33:19 +00:00 |
|
Mark Crane
|
a39fe51f75
|
Change the rec_template variable name.
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2014-08-02 01:31:38 +00:00 |
|
Mark Crane
|
9abc450efb
|
Remove the text input box for record template
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2014-08-02 01:29:21 +00:00 |
|
Mark Crane
|
aaf2677285
|
Change how the record template is used in Call Center
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2014-08-02 01:27:37 +00:00 |
|
Nate Jones
|
dc2196dd6f
|
Document (Window) Title: Update variable name to avoid conflict when paging is used.
|
2014-07-10 00:32:50 +00:00 |
|
Mark Crane
|
dba82d6d5a
|
Fix the call center buttons which were broken for Queue names with a space in them
|
2014-07-08 02:22:32 +00:00 |
|
Nate Jones
|
a66286deb9
|
Usability Enhancement: Click on list rows to Edit items.
|
2014-06-22 01:10:24 +00:00 |
|
Nate Jones
|
fd5f2b8630
|
Add links to certain column text in a list view.
Misc bug fixes.
|
2014-06-21 03:42:09 +00:00 |