1a1edf1195
Improved Missed Call accuracy, cdr statistics, and hide duplicated CDRs from Enterprise Ring Groups
...
Changes
--------
- Improve CDR Import Logic so that missed_call column is more accurate to the "missed" status. It would previously mark unanswered outbound calls as "missed". These are their own category of call.
- Don't mark the CDRs of the "legs" of an Enterprise Ring Group call as missed, only the originating_leg will be marked (one missed call per call) - We could also just "skip" importing these call legs. Simultaneous ring groups don't have these duplicated CDRs for every ringing phone. The "Skip" approach might make most of the rest of this work irrelevant.
- Create `originating_leg_uuid` column in v_xml_cdr and import it into the database during CDR imports so it is available for filtering Enterprise Ring Group calls out of CDRs and reports.
- Move logic that hides the agent leg of CC calls, LOSE_RACE calls, and the Enterprise Leg hiding code from xml_cdr.php into xml_cdr_inc.php into the SQL query WHERE clause so the CDR page looks more consistent. The logic is the same, but these calls are now excluded from the query result entirely instead of having to "skip" rendering them in the list on the xml_cdr.php page.
- Improved CDR statistics page to use the missed_call variable instead of relying upon billsec and answer_stamp/answer_epoch. Added the same logic as the xml_cdr pages to the query so it excludes enterprise ring group call legs.
- Laid the query groundwork in xml_cdr_statistics to report on Average TTA (No UI changes yet to include that statistic)
Retroactive Changes
---------------------
There are a few changes going back in time to bring everything in line with this better reporting accuracy:
- If you want the populated the `originating_leg_uuid column` in `v_xml_cdr`, it will rely upon having the `json` column and not having deleted the data from it like I know some people do for space saving.
- If you don't have the json column, you are mostly out of luck for hiding the duplicate legs of Enterprise ring group calls. It might be possible, but it isn't going to be easy.
- On Newer Versions of postgres, this works:
```
UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid WHERE json->'variables'->>'originating_leg_uuid' IS NOT NULL;
```
- For some reason on postgres 9.4, I had to UPDATE every single record because I couldn't get it to allow the json syntax properly after the WHERE. This is fine, it doesn't change the end result it just means it has to run the UPDATE on every record, which will take a while
```
UPDATE v_xml_cdr SET originating_leg_uuid = (json->'variables'->>'originating_leg_uuid')::uuid;
```
- To remove the `missed_call = true` on all your previous outbound records so that they don't show up when you filter on missed (outbound unanswered calls can be accurately listed with TTA max 0 and direction outbound)
```
UPDATE v_xml_cdr SET missed_call = false WHERE direction = 'outbound' AND missed_call = true;
```
2021-02-20 11:51:24 -06:00
202bc7363e
Fixed "Missed" link and exclude LOSE_RACE from CDR stats
...
Simple change to exclude lose_race and fix a URL change for the xml_cdr page.
2021-02-16 21:21:59 -06:00
ee1ca8a507
fix comparison operator
2021-02-09 14:18:21 -05:00
0bc3b4cf57
Merge pull request #5714 from emaktech/patch-11
...
French language update
2021-01-26 08:38:56 -07:00
08f5c1631c
Add missing variable
2021-01-23 23:53:36 -05:00
9c9507e2e3
Fix xml_cdr_details fix application log
...
When there's a single app in the app log it's saved as an single object in the json not as an array of objects
2021-01-23 23:47:53 -05:00
246ffb3e12
Add a permission check for xml_cdr_export_csv and xml_cdr_export_pdf to the CDR export.
2021-01-18 00:00:18 -07:00
1b2812976d
Add xml_cdr_export_csv and xml_cdr_export_pdf permissions to app_config.php.
2021-01-17 23:56:45 -07:00
9788b7b99f
Add xml_cdr_export_csv and xml_cdr_export_pdf permission checks.
2021-01-17 23:55:23 -07:00
5778f71663
Update app_config.php
2021-01-13 13:13:11 -05:00
33b206c6a7
Update xml_cdr.php
2021-01-13 13:12:23 -05:00
3a01537487
CDR add permision to hide call center agent legs
...
Author: agree <ahrongreenberg@gmail.com>
2021-01-12 16:55:27 -05:00
d61388b3ee
Update app_languages.php
...
French language update
2021-01-06 16:20:26 -05:00
e8e67a6af7
CDR: Verify is array before checking size.
2020-12-28 14:23:00 -07:00
cc5eba5699
Revert "Order by start_epoch to Speed Up Query Execution"
2020-12-23 23:52:15 -05:00
fa835103e3
Use isset instead of strlen.
2020-12-21 11:13:55 -07:00
60ed198a2e
CDR Import fix missing sql parameter
2020-12-15 12:42:47 -05:00
c314f4352a
Minor change add a little better description.
2020-12-10 20:20:51 -07:00
d5016a107b
Delete xml_cdr_import_update.php
2020-12-10 20:19:54 -07:00
53cbf8c9b4
Fix a situation where call recording was not showing up in Call Detail Records.
...
Make sure the record_path is set to the default path if that value doesn't exist in the xml.
2020-12-10 20:03:53 -07:00
c97d9e7022
Order by start_epoch to Speed Up Query Execution
...
In some cases, this seems to speed up xml_cdr loading times by ~10x.
It appears one big cause of this is the final ORDER_BY statements are very slow in PostgreSQL for timestamp fields. Ordering by start_epoch field improves query execution time in a dramatic way and should result in the same ordering.
2020-12-07 15:56:26 -05:00
da069651f4
CDR: Grant xml_cdr_domain permission to admin group by default.
2020-12-02 13:37:49 -07:00
08de8d1f81
Remove code that caused an error.
2020-10-07 13:48:17 -06:00
41501eee61
CDR: Mitigate warnings if no extensions assigned to user.
2020-09-29 13:56:10 -06:00
aabd4059be
cdr add call flow summary ( #5454 )
2020-09-23 10:29:13 -06:00
9fc63d2643
Fix call direction ( #5456 )
2020-09-23 10:27:02 -06:00
ca313c9d34
Update xml_cdr_details.php ( #5455 )
2020-09-23 10:25:55 -06:00
4670a50fb0
xml cdr details format duration ( #5457 )
2020-09-18 12:34:22 -06:00
95d3684cd1
Make the export page use the new xml_cdr_export permission.
2020-09-16 15:48:43 -06:00
b9c6f56554
Add new permission xml_cdr_export.
2020-09-16 15:47:48 -06:00
89bc913d97
Add permission_exists xml_cdr_export
2020-09-16 15:47:12 -06:00
4b413ee745
Comment out the json results so that the code uses less RAM.
2020-09-16 15:26:50 -06:00
1abd1f1670
Change prefix from tmp_ to start_ as the variable is based on the start date.
2020-08-11 10:39:27 -06:00
e2498a81de
fix extension summary date selection ( #5358 )
2020-07-16 09:54:10 -06:00
b0b788427e
remove CDR Statistics from default menu for users ( #5347 )
...
* Remove CDR stattistics from user group menu
users don't have CDR statistics vier permission no need to have it in the menu
* remove status from user group menu
No need to have it in the default menu for the user group
2020-07-13 12:46:57 -06:00
0d2e62bc9b
Add answered to the extension summary
2020-07-07 22:13:28 -06:00
fa7bb2a781
Add direction inbound for call center calls and update missed_calls.
2020-07-02 18:02:19 -06:00
e1f428db59
Add direction inbound for call center calls and update missed_calls.
2020-07-02 18:01:59 -06:00
2d5745c283
Adjust the key string to match the value.
2020-07-02 16:48:07 -06:00
0a3d809556
Add cc values to the altnernate import.
2020-07-02 16:27:54 -06:00
87a7073889
If you don't have xml_cdr_lose_race permission then hide the call.
2020-06-01 16:13:40 -06:00
d53bf56ee6
Remove is_array on extension_uuids
2020-05-14 20:48:57 -06:00
99ac39d3e9
Update app_config.php
2020-05-06 20:35:34 -06:00
8aa4277449
Update v_xml_cdr_import.php
2020-05-06 14:23:17 -06:00
71e861a68c
Update v_xml_cdr_import.php
2020-05-06 14:19:28 -06:00
314a217d56
Update xml_cdr.php
2020-05-05 21:32:33 -06:00
d53c90d1dd
Update v_xml_cdr_import.php
2020-04-28 16:15:18 -06:00
b261c7e6d5
Update xml_cdr.php
2020-04-28 16:11:06 -06:00
a872a6c848
Update app_config.php
2020-04-28 12:01:03 -06:00
88846e822c
Update xml_cdr.php
2020-04-28 12:00:07 -06:00
ef116cedd9
Specify table for Accountcode Search ( #5243 )
...
I had to add "c." in order for accountcode CDR searches to work under Advanced CDR Search.
I suspect there may be more that require this, but I haven't checked every field under advanced search.
2020-04-24 10:07:35 -06:00
af3eb82f0f
Update app_config.php
2020-04-17 13:18:07 -06:00
4c34f3d4be
Update xml_cdr.php
2020-04-17 12:53:50 -06:00
f18e578892
Update v_xml_cdr_import.php
2020-04-17 12:51:49 -06:00
0028e9cf50
Update v_xml_cdr_import.php
2020-04-17 12:33:57 -06:00
81f665c65a
Update xml_cdr.php
2020-04-17 12:06:50 -06:00
311e647783
Update xml_cdr.php
2020-04-06 16:11:31 -06:00
365e20926f
Safari Audio Support: Call Recordings, MOH, VM Greetings & Messages and CDR audio files.
2020-03-30 20:08:45 -06:00
4af2120e42
[4.5] REQUESTED_CHAN_UNAVAIL option in xml cdr ( #5216 )
...
just another option for searching calls
2020-03-27 15:36:08 -06:00
d7824ab5a8
CDR: Modal integration.
2020-03-26 16:36:36 -06:00
a1699f6fa6
Add en-gb fusionpbx language ( #5192 )
...
* Create en-gb language by copying en-us
* Add en-gb to app_configs
* Add en-gb to app_menus
* Language copy utility
* Fix missing quote mark
* Delete cp_lang.py
Co-authored-by: FusionPBX <markjcrane@gmail.com>
2020-03-20 14:47:13 -06:00
c1b80ade27
Update xml_cdr.php
2020-03-10 10:43:58 -06:00
4b2a918193
Update v_xml_cdr_import.php
2020-03-10 10:41:38 -06:00
827e9d7faa
Update xml_cdr.php
2020-03-05 16:24:20 -07:00
e8494facee
Multiple: Add IDs to form tags, remove empty action attributes.
2020-03-05 10:02:25 -07:00
029c7174b4
Multiple - Add IDs to common/default action buttons.
2020-03-05 00:05:45 -07:00
4bc1512fec
Update xml_cdr.php
2020-02-19 12:56:16 -07:00
a8ebcdbd2a
Update app_config.php
2020-02-13 19:19:37 -07:00
4d0a65e970
CDR: Remove deprecated delete script.
2020-02-12 14:14:52 -07:00
82367a5137
CDR: Remove domain_uuid from delete() method.
2020-02-12 14:14:16 -07:00
dbdfafcfd8
CDR & Archive: Merge and simplify, integrating some features of CDR into Archive.
2020-02-11 10:44:00 -07:00
6297cf191e
CDR Extension Summary: List and button updates, use css grid on search form.
2020-02-07 08:45:02 -07:00
e0ea637184
CDR: Remove duplicate hidden input for show all.
2020-02-07 08:41:13 -07:00
8ce40ea768
CDR, Advanced Search, Statistics - Button updates, minor adjustments.
2020-02-07 07:44:08 -07:00
fffbb14455
Update xml_cdr_extension_summary.php
2020-02-02 15:37:50 -07:00
a2b135809f
Update xml_cdr.php
2020-02-02 12:50:34 -07:00
087ef91a8c
Update xml_cdr_extension_summary.php
2020-02-02 12:48:54 -07:00
c00563efd8
Update xml_cdr.php
2020-01-31 21:28:29 -07:00
3f019e7855
Update xml_cdr.php
2020-01-31 21:09:41 -07:00
729c06cb25
Update xml_cdr.php
2020-01-31 17:17:55 -07:00
00656120ef
Update v_xml_cdr_import.php
2020-01-31 16:36:03 -07:00
cfd70dcf4e
E.164 Inbound caller ID fix ( #5138 )
...
When an inbound call has E.164 caller ID format (eg Skyetel), the + is being stripped from the caller_id_number variable before storing in the v_xml_cdr database table. If we then try and block this CDR in the Call Block application it adds the number BUT without the + so it never matches future calls.
This proposed change ensures that the + is not stripped for INBOUND calls when written to v_xml_cdr and therefore when blocking the CDR it works correctly (i.e. it includes the + which then matches the call next time and blocks it).
2020-01-31 15:37:46 -07:00
492e88592f
Update xml_cdr.php
2020-01-28 18:43:04 -07:00
70e3865d42
Update xml_cdr_export.php
2020-01-28 17:28:01 -07:00
1076c99d63
Update xml_cdr_inc.php
2020-01-28 17:27:23 -07:00
3ca46887d9
CDR: Only allow user to select assigned extensions when xml_cdr_search_extensions permission is assigned but xml_cdr_domain permission not assigned.
2020-01-23 07:05:01 -07:00
983ec065b1
CDR: Add window titles.
2020-01-06 10:56:27 -07:00
3f1b5c0d9c
Update xml_cdr_details.php ( #4992 )
2019-12-28 13:37:22 -07:00
499f6474a5
Update xml_cdr_details.php ( #4944 )
...
Escaping wordwrap to fix double escaping characters
2019-12-28 12:30:38 -07:00
ad65f556cd
Update xml_cdr_statistics_csv.php
2019-12-24 14:36:31 -07:00
cae9b1708c
Update xml_cdr_statistics_inc.php
2019-12-24 14:34:26 -07:00
1ae94fd51e
Update xml_cdr_statistics.php
2019-12-24 14:33:04 -07:00
8508daf888
Update app_config.php
2019-12-24 14:31:04 -07:00
bd593532ad
Update xml_cdr.php
2019-12-24 14:29:17 -07:00
3ef8a0ae12
Update v_xml_cdr_import.php
2019-12-23 11:23:53 -07:00
2185780bef
Update xml_cdr.php
2019-12-23 11:20:43 -07:00
71479d69fc
Update v_xml_cdr_import.php
2019-12-23 11:17:34 -07:00
07d6fe37a1
Functions: th_order_by mods. App Languages: Misc mods.
2019-12-12 16:35:39 -07:00
aa593c03fc
List Views: Minor adjustments to code.
2019-11-30 14:18:00 -07:00
bfb17507f1
List Views: Simplify action handling.
2019-11-30 11:12:41 -07:00
2a0a1d1e12
Email Logs, CDR: Minor adjustments.
2019-11-27 11:00:16 -07:00
b7ce028e99
Update xml_cdr_search.php
2019-11-20 10:19:44 -05:00
5ee2ac908b
Additional nl-nl translations ( #4875 )
...
* add nl-nl items
* Update app_config.php
* add nl-nl items
* Update app_languages.php
* Update app_menu.php
* Update app_languages.php
* Update app_menu.php
* Fix typos inn nl-nl
* Add nl-nl items
* dd nl-nl items.
* Add nl-nl items.
* Add nl-nl items (call-flows)
* Add nl-nl items
* Add nl-nl items
* dd nl-nl items (calls)
* Add nl-nl items
* Add nl-nl items (contacts)
* Add nl-nl items (vars)
* Add nl-nl items (voicemails)
* Add nl-nl items (xml_cdr)
2019-11-19 11:15:42 -07:00
2bc43685b9
Update xml_cdr_inc.php ( #4876 )
2019-11-19 11:11:35 -07:00
1ac40747a3
Update xml_cdr_statistics_inc.php ( #4877 )
...
* Update xml_cdr_statistics_inc.php
* Update xml_cdr_statistics_inc.php
2019-11-19 11:10:50 -07:00
02b35a7a99
Device: List view updates.
2019-11-07 09:00:29 -07:00
f7a2fba9c2
Update xml_cdr.php ( #4831 )
2019-11-05 11:21:38 -07:00
8f23d4d5dd
Update xml_cdr_archive.php ( #4832 )
2019-11-05 11:21:23 -07:00
175a150237
Update app_config.php ( #4829 )
2019-11-05 11:21:09 -07:00
6ebd3d5796
Update xml_cdr.php ( #4816 )
2019-10-31 23:42:29 -06:00
e8c77ddbef
CDR: Minor adjustment to columns.
2019-10-26 09:24:09 -06:00
94994315fa
CDR: Center Date and Time column headings.
2019-10-25 19:00:19 -06:00
97538888a0
CDR: Center Date/Time column headings.
2019-10-25 18:55:50 -06:00
756367bfa5
CDR adjustments.
2019-10-24 20:18:20 -06:00
ff70a88efa
CDR adjustment
2019-10-24 18:29:54 -06:00
8dd1e426f0
Misc CDR/other adjustments.
2019-10-24 18:27:48 -06:00
f0347b5214
Action Bar mods.
2019-10-24 16:31:14 -06:00
6879195ae2
Action Bar mods.
2019-10-24 16:28:09 -06:00
ea536d2f6e
Button class updates, logic updates to other files.
2019-10-23 21:19:37 -06:00
679c78d269
Update xml_cdr.php
2019-10-22 10:06:24 -06:00
31180e7afb
Update xml_cdr.php
2019-10-22 09:53:36 -06:00
f07508da8c
Update app_config.php
2019-10-22 09:47:58 -06:00
b3acbdc7e4
Update theme/template.
2019-10-22 01:57:20 -06:00
0ebddaf2fa
CDR: List view updates.
2019-10-22 01:43:55 -06:00
981c01abe0
Update app_config.php
2019-10-14 11:20:37 -06:00
dd7279b6e4
Update xml_cdr.php
2019-10-07 23:49:24 -06:00
11f80ba1bf
Update v_xml_cdr_import.php
2019-10-07 23:43:02 -06:00
1c0368cb5f
Update v_xml_cdr_import.php
2019-10-07 23:37:53 -06:00
a9e60d0fb8
Update xml_cdr.php
2019-10-07 15:44:05 -06:00
64158012a2
Update xml_cdr.php
2019-10-07 15:32:23 -06:00
05dc333ef6
Update xml_cdr.php
2019-10-07 15:28:05 -06:00
cc6a5758fb
Update v_xml_cdr_import.php
2019-10-07 14:55:20 -06:00
a1164b4999
Update v_xml_cdr_import.php
2019-10-07 13:17:21 -06:00
1477526fd1
Update xml_cdr.php
2019-10-04 13:16:21 -06:00
b480ffb9c3
Update xml_cdr.php
2019-10-02 16:00:01 -06:00
8044a851eb
CDR: Permissions to control data columns displayed.
2019-10-02 15:41:49 -06:00
c88355c2fb
CDR: Update permissions on CDR Archive.
2019-10-02 14:17:34 -06:00
489362a002
CDR: Responsive search form, add permissions to control search field visibility.
2019-10-02 14:01:27 -06:00
eec1699e01
CDR: Recording filter search support.
2019-09-28 19:47:00 -06:00
30a89c3897
CDR: Advanced Search Duration min/max search support.
2019-09-28 19:35:23 -06:00
90c7afb442
CDR: TTA min/max search support.
2019-09-28 19:30:07 -06:00
407230e580
CDR: Duration min/max search support.
2019-09-28 19:21:55 -06:00
bb97f65b3f
CDR: Additional search fields.
2019-09-28 19:13:01 -06:00
52a5cf12fb
Update xml_cdr_inc.php
2019-09-28 18:47:53 -06:00
848d18ef5b
Update xml_cdr_search.php
2019-09-28 18:46:28 -06:00
5d2fe09cf8
Update app_config.php
2019-09-28 18:43:32 -06:00
38686dd5ab
Update xml_cdr_inc.php
2019-09-28 18:42:13 -06:00
46a6461630
CDR: Move column sort to select box in search form.
2019-09-26 08:27:13 -06:00
d8a98c6709
Update xml_cdr.php ( #4647 )
...
removes potential for "Warning: sizeof(): Parameter must be an array or an object that implements Countable"
2019-09-24 13:38:19 -06:00
e36acf1dcd
Update xml_cdr_inc.php ( #4646 )
...
removes potential "Warning: Use of undefined constant"
2019-09-24 13:38:07 -06:00
demonspork
agree
FusionPBX
Greenbea
emaktech
fusionate
Nate
konradSC
Luis Daniel Lucio Quiroz
racitup
Andy-Seattle
chansizzle
noci2012