bc2e9ffab5
Allow dialing the call center with the callcenter+ prefix
2021-06-17 15:29:10 -06:00
b94fafbfb9
Update app_languages.php ( #5928 )
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* Update app_languages.php
"At max no answer, then the agent's Status will changed to 'On Break'.";
* Update app_languages.php
* Update app_languages.php
Co-authored-by: FusionPBX <markjcrane@gmail.com>
2021-05-28 22:32:01 -06:00
5373e97b40
Bugfixes ( #5949 )
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* Added missing parameter to send_email()
* Preserving the call-center queue_record_template value when saving
* Removed unused declarations using the commented-out $last_offered_call
* Fix for redirecting to previous page after login, if set
* Removed duplicate bugfix in /resources/login.php
2021-05-28 20:56:25 -06:00
668a073355
Update call_center_agent_edit.php ( #5942 )
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Remove a deprecated line of code.
2021-05-24 15:41:43 -06:00
f99d9198c8
Add cc_export_vars to the call center dialplan.
2021-05-10 15:50:34 -06:00
06062b7fba
* export call_center_queue_uuid channel variable to agent legs for cdr import
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* add call_center_queue_uuid field to cdr for referenceing the call center queue table (cc_queue is a freeswitch variable for the queue name)
2021-05-09 15:52:42 -04:00
cfd70fb18f
Use the queue uuid for the cc_queue
2021-05-06 23:23:07 -06:00
29bbce6888
Fix html error
2021-05-03 23:09:12 -04:00
b9c169240d
[call center] allow setting agent ring delay params to 0
2021-05-03 18:26:11 -04:00
b108eff0cc
[callcenter] fix cmd
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was checking for wrong variable `$queue`
2021-05-03 10:59:17 -04:00
fd4fa5a19d
Change call center queue id from uuid to extension@domain_name
2021-04-29 19:07:58 -06:00
2df03caa5f
Adjust queue edit commands such as restart to get the queue_extension
2021-04-29 16:08:56 -06:00
a6e59c3522
Call Center Queue name change from uuid@domain to extension@domain
2021-04-27 22:42:09 -06:00
2c7f103deb
[callcenter] Add to app defaults to update all callcenter dialplans to have @domain
2021-04-23 17:48:43 -04:00
69e892e790
[callcenter] Add ability for callcenter presence
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* Freeswitch requires callcenters to have queue_name@domain for presence to work
2021-04-22 18:51:25 -04:00
1110b12e1b
Update the Queue assigned agents to me more efficient.
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- Populated select list for all assigned agents does not scale well in the browser.
- Assigned list scales better without the all of the agents in the list.
- New select list shows all agents so that new agents can be added.
2021-03-11 22:48:49 -07:00
8c1d73e02e
Update app_languages.php
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Added a better description for the value based on a video in the members portal.
2021-03-07 11:52:42 -05:00
739d9c3365
Remove the dash from the time_base_score_sec label
2021-03-06 16:53:59 -07:00
5f1ca5888b
Fix a small bug with queue_time_base_score_sec.
2021-03-06 16:52:05 -07:00
468d932063
Update call_center_queue_edit.php
2021-03-06 16:11:34 -05:00
d664d5579d
Update app_config.php
2021-03-06 16:09:33 -05:00
0f9bacf9bf
Update call_center_queue_edit.php
2021-03-06 16:07:59 -05:00
6a116dd78b
Update call_center_queue_edit.php
2021-03-06 16:03:20 -05:00
ef93ff09f1
Update call_center_queues.php
2021-03-06 15:58:38 -05:00
ff38a86118
Update app_languages.php
2021-03-06 15:56:59 -05:00
394e67ede0
Update app_languages.php
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The translations are copied from the label-time_based_score however I used Google Translate to translate "seconds" in various languages.
2021-03-06 15:53:21 -05:00
64a6128b21
Update app_config.php
2021-03-06 15:47:13 -05:00
43735a93e9
Update the URL from type to import_type
2021-02-11 15:33:11 -07:00
b5f9db0bd2
Update the URL from type to import_type
2021-02-11 15:32:19 -07:00
38a9e1fae0
Add import button if the feature is installed.
2021-02-08 11:52:29 -07:00
af73671c32
Add import button if the feature is installed.
2021-02-08 11:51:48 -07:00
50d2d49b9e
Fix agent record selected
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`$agent_record` is a string not a Boolean
2021-01-30 22:40:26 -05:00
5fda5d811f
call center agent record
2021-01-29 13:56:04 -05:00
5ed3989b4e
Merge pull request #5736 from emaktech/patch-15
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French Translation update
2021-01-26 08:36:46 -07:00
1b2dc75fa6
Call Center Queues - Delete: Unload deleted queue configurations.
2021-01-25 17:09:55 -07:00
0c3aa93dc9
Call Center Agents - Delete: Fix bulk delete bug.
2021-01-25 12:30:42 -07:00
ddda85bbf1
Update app_languages.php
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French Translation update
2021-01-20 12:20:38 -05:00
124f32d989
Remove footer from call center dashboard widget.
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This should not have been in here, causes the footer to display outside of the bounds of where it should be.
2021-01-14 10:11:11 -06:00
53e48a5262
Call center: add missing queue_name field from destination select sql query
2020-12-21 18:01:44 -05:00
edb9a6e269
Restrict Call Center greeting to applications to playback, say, tone_stream, and phrase.
2020-12-09 20:00:39 -07:00
d7dd1a9b1d
Call Center greeting improve support for say and tone_stream.
2020-12-09 19:42:16 -07:00
6f2365fe24
Update call_center_agent_edit.php
2020-12-02 12:30:02 -07:00
ae3ade1714
Add new setting agent_contact_method
2020-12-02 12:11:56 -07:00
c67c8cd4c2
Destination Select - Dynamic: Clear session array on add/toggle/delete of a destination type record.
2020-11-30 14:15:57 -07:00
f5e5fd7a79
Update call_center_queue_edit.php
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Change session context to domain_name.
2020-10-22 02:42:08 -06:00
7aa65122a0
Update call_center.php
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Change session context to domain_name.
2020-10-22 02:36:52 -06:00
7f870ea26f
Remove an extra line of code that causes no harm but is not needed.
2020-10-10 12:46:56 -06:00
b82e7208d0
Update call_center_queue_edit.php
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Fix the permissions check for call_center_outbound_caller_id_number
2020-09-29 11:58:21 -06:00
961a974ab2
Update app_config.php
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Add queue_outbound_caller_id_name and queue_outbound_caller_id_number fields to the call center queue table.
2020-09-29 11:53:09 -06:00
ca1040a83b
Update call_center_queue_edit.php
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Add outbound_caller_id_name and outbound_caller_id_number.
2020-09-29 11:48:38 -06:00
FusionPBX
emaktech
mhoogveld
borisk1976
agree
agree
Antonio Fernandez
fusionate
Andrew Querol