\n"; echo "\n"; echo "\n"; if ($action == "add") { echo "\n"; } if ($action == "update") { echo "\n"; } echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " \n"; echo " \n"; echo " "; echo "

".$text['header-call_center_agent_add']."	".$text['header-call_center_agent_edit']."	"; echo " "; echo " \n"; echo "
\n"; //echo "Call Center agents settings. \n"; echo "
\n"; echo " ".$text['label-agent_name'].":\n"; echo "	\n"; //---- Begin Select List -------------------- $sql = "SELECT * FROM v_users "; $sql .= "where domain_uuid = '$domain_uuid' "; $sql .= "and user_enabled = 'true' "; $sql .= "order by username asc "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); echo "\n"; echo "\n"; $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); //$catcount = count($result); foreach($result as $field) { if ($field[username] == $agent_name) { echo "".$field[username]."\n"; } else { echo "".$field[username]."\n"; } } echo ""; unset($sql, $result); //---- End Select List -------------------- echo " \n"; echo $text['description-agent_name']."\n"; echo "
\n"; echo " ".$text['label-type'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-type']."\n"; echo "
\n"; echo " ".$text['label-call_timeout'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-call_timeout']."\n"; echo "
\n"; echo " ".$text['label-contact'].":\n"; echo "	\n"; //switch_select_destination(select_type, select_label, select_name, select_value, select_style, action); switch_select_destination("call_center_contact", "", "agent_contact", $agent_contact, "", ""); echo " \n"; echo $text['description-contact']."\n"; echo "
\n"; echo " ".$text['label-status'].":\n"; echo "	\n"; echo " \n"; echo " \n"; if ($agent_status == "Logged Out") { echo " ".$text['option-logged_out']."\n"; } else { echo " ".$text['option-logged_out']."\n"; } if ($agent_status == "Available") { echo " ".$text['option-available']."\n"; } else { echo " ".$text['option-available']."\n"; } if ($agent_status == "Available (On Demand)") { echo " ".$text['option-available_on_demand']."\n"; } else { echo " ".$text['option-available_on_demand']."\n"; } if ($agent_status == "On Break") { echo " ".$text['option-on_break']."\n"; } else { echo " ".$text['option-on_break']."\n"; } echo " \n"; echo " \n"; echo $text['description-status']."\n"; echo "
\n"; echo " ".$text['label-no_answer_delay_time'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-no_answer_delay_time']."\n"; echo "
\n"; echo " ".$text['label-max_no_answer'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-max_no_answer']."\n"; echo "
\n"; echo " ".$text['label-wrap_up_time'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-wrap_up_time']."\n"; echo "
\n"; echo " ".$text['label-reject_delay_time'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-reject_delay_time']."\n"; echo "
\n"; echo " ".$text['label-busy_delay_time'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-busy_delay_time']."\n"; echo "
\n"; echo " ".$text['label-agent_logout'].":\n"; echo "	\n"; echo " \n"; echo " \n"; echo $text['description-agent_logout']."\n"; echo "
\n"; if ($action == "update") { echo " \n"; } echo " \n"; echo "

"; echo ""; echo "