Portions created by the Initial Developer are Copyright (C) 2008-2018 the Initial Developer. All Rights Reserved. Contributor(s): Mark J Crane */ //includes require_once "root.php"; require_once "resources/require.php"; require_once "resources/check_auth.php"; //check permissions if (permission_exists('call_center_agent_view')) { //access granted } else { echo "access denied"; exit; } //add multi-lingual support $language = new text; $text = $language->get(); //includes and title require_once "resources/header.php"; $document['title'] = $text['title-call_center_agents']; require_once "resources/paging.php"; //get http values and set them to php variables $order_by = $_GET["order_by"]; $order = $_GET["order"]; //show content echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

".$text['header-call_center_agents']."	\n"; echo " \n"; echo " \n"; echo "
\n"; echo $text['description-call_center_agents']." \n"; echo "

\n"; $sql = "select * from v_call_center_agents "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by) == 0) { $order_by = 'agent_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $num_rows = count($result); unset ($prep_statement, $result, $sql); $rows_per_page = ($_SESSION['domain']['paging']['numeric'] != '') ? $_SESSION['domain']['paging']['numeric'] : 50; $param = ""; $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page); $offset = $rows_per_page * $page; $sql = "select * from v_call_center_agents "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by) == 0) { $order_by = 'agent_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $sql .= " limit $rows_per_page offset $offset "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $result_count = count($result); unset ($prep_statement, $sql); $c = 0; $row_style["0"] = "row_style0"; $row_style["1"] = "row_style1"; echo "\n"; echo "\n"; //echo th_order_by('domain_uuid', 'domain_uuid', $order_by, $order); echo th_order_by('agent_name', $text['label-agent_name'], $order_by, $order); echo th_order_by('agent_id', $text['label-agent_id'], $order_by, $order); echo th_order_by('agent_type', $text['label-type'], $order_by, $order); echo th_order_by('agent_call_timeout', $text['label-call_timeout'], $order_by, $order); echo th_order_by('agent_contact', $text['label-contact'], $order_by, $order); echo th_order_by('agent_max_no_answer', $text['label-max_no_answer'], $order_by, $order); echo th_order_by('agent_status', $text['label-default_status'], $order_by, $order); //echo th_order_by('agent_wrap_up_time', $text['label-wrap_up_time'], $order_by, $order); //echo th_order_by('agent_reject_delay_time', $text['label-reject_delay_time'], $order_by, $order); //echo th_order_by('agent_busy_delay_time', $text['label-busy_delay_time'], $order_by, $order); echo "\n"; echo "\n"; if ($result_count == 0) { //no results } else { //received results foreach($result as $row) { $tr_link = (permission_exists('call_center_agent_edit')) ? "href='call_center_agent_edit.php?id=".escape($row['call_center_agent_uuid'])."'" : null; echo "\n"; //echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; $agent_contact = $row['agent_contact']; // parse out gateway uuid $bridge_statement = explode('/', $row['agent_contact']); if ($bridge_statement[0] == 'sofia' && $bridge_statement[1] == 'gateway' && is_uuid($bridge_statement[2])) { // retrieve gateway name from db $sql = "select gateway from v_gateways where gateway_uuid = '".$bridge_statement[2]."' "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); if (count($result) > 0) { $gateway_name = $result[0]['gateway']; $agent_contact = str_replace($bridge_statement[2], $gateway_name, $agent_contact); } unset ($prep_statement, $sql, $bridge_statement); } echo " \n"; echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; echo " \n"; echo "\n"; if ($c==0) { $c=1; } else { $c=0; } } //end foreach unset($sql, $result, $row_count); } //end if results echo "\n"; echo "\n"; echo "\n"; echo "

"; if (permission_exists('call_center_agent_add')) { echo "".$v_link_label_add.""; } echo "
".escape($row[domain_uuid])."	"; if (permission_exists('call_center_agent_edit')) { echo "".escape($row['agent_name']).""; } else { echo escape($row['agent_name']); } echo "	".escape($row['agent_id'])."	".escape($row['agent_type'])."	".escape($row['agent_call_timeout'])."	".$agent_contact."	".escape($row['agent_max_no_answer'])."	".escape($row['agent_status'])."	".$row[agent_wrap_up_time]."	".$row[agent_reject_delay_time]."	".$row[agent_busy_delay_time]."	\n"; if (permission_exists('call_center_agent_edit')) { echo "".$v_link_label_edit.""; } if (permission_exists('call_center_agent_delete')) { echo "".$v_link_label_delete.""; } //echo " \n"; //echo " \n"; echo "
\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "   $paging_controls "; if (permission_exists('call_center_agent_add')) { echo "".$v_link_label_add.""; } echo " \n"; echo "

"; echo "

"; //show the footer require_once "resources/footer.php"; ?>