\n"; echo "\n"; echo "\n"; if ($action == "add") { echo "\n"; } if ($action == "update") { echo "\n"; } echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo " \n"; echo " \n"; echo " "; echo "

Call Center Queue Add	Call Center Queue Edit	\n"; if ($action == "update") { echo " \n"; echo " \n"; echo " \n"; echo " \n"; } echo " \n"; echo "
\n"; //echo "Call Center queue settings. \n"; echo "
\n"; echo " Queue Name:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the queue name.\n"; echo "
\n"; echo " Extension:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the extension number.\n"; echo "
\n"; echo " Strategy:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_strategy == "ring-all") { echo " ring-all\n"; } else { echo " ring-all\n"; } if ($queue_strategy == "longest-idle-agent") { echo " longest-idle-agent\n"; } else { echo " longest-idle-agent\n"; } if ($queue_strategy == "round-robin") { echo " round-robin\n"; } else { echo " round-robin\n"; } if ($queue_strategy == "top-down") { echo " top-down\n"; } else { echo " top-down\n"; } if ($queue_strategy == "agent-with-least-talk-time") { echo " agent-with-least-talk-time\n"; } else { echo " agent-with-least-talk-time\n"; } if ($queue_strategy == "agent-with-fewest-calls") { echo " agent-with-fewest-calls\n"; } else { echo " agent-with-fewest-calls\n"; } if ($queue_strategy == "sequentially-by-agent-order") { echo " sequentially-by-agent-order\n"; } else { echo " sequentially-by-agent-order\n"; } if ($queue_strategy == "sequentially-by-next-agent-order") { echo " sequentially-by-next-agent-order\n"; } else { echo " sequentially-by-next-agent-order\n"; } if ($queue_strategy == "random") { echo " random\n"; } else { echo " random\n"; } echo " \n"; echo " \n"; echo "Enter the queue strategy.\n"; echo "
\n"; echo " Music on Hold:\n"; echo "	\n"; require_once "app/music_on_hold/resources/classes/switch_music_on_hold.php"; $moh= new switch_music_on_hold; $moh->select_name = "queue_moh_sound"; $moh->select_value = $queue_moh_sound; echo $moh->select(); echo " \n"; echo "Enter the music on hold information.\n"; echo "
\n"; echo " Record Template:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter a record template. \$\${base_dir}/recordings/archive/\${strftime(%Y)}/\${strftime(%b)}/\${strftime(%d)}/\${uuid}.wav\n"; echo "
\n"; echo " Time Base Score:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_time_base_score == "system") { echo " system\n"; } else { echo " system\n"; } if ($queue_time_base_score == "queue") { echo " queue\n"; } else { echo " queue\n"; } echo " \n"; echo " \n"; echo "Enter the time base score.\n"; echo "
\n"; echo " Max Wait Time:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the max wait time.\n"; echo "
\n"; echo " Max Wait Time with no Agent:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the max wait time with no agent.\n"; echo "
\n"; echo " Max Wait Time with no Agent time reached:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the max wait time with no agent time reached.\n"; echo "
\n"; echo " Timeout Action:\n"; echo "	\n"; //switch_select_destination(select_type, select_label, select_name, select_value, select_style, action); switch_select_destination("dialplan", "", "queue_timeout_action", $queue_timeout_action, "", ""); echo " \n"; echo "Set the action to perform when the max wait time is reached.\n"; echo "
\n"; echo " Tier Rules Apply:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_tier_rules_apply == "true") { echo " true\n"; } else { echo " true\n"; } if ($queue_tier_rules_apply == "false") { echo " false\n"; } else { echo " false\n"; } echo " \n"; echo " \n"; echo "Set the tier rule rules apply to true or false.\n"; echo "
\n"; echo " Tier Rule Wait Second:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the tier rule wait seconds.\n"; echo "
\n"; echo " Tier Rule Wait Multiply Level:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_tier_rule_wait_multiply_level == "true") { echo " true\n"; } else { echo " true\n"; } if ($queue_tier_rule_wait_multiply_level == "false") { echo " false\n"; } else { echo " false\n"; } echo " \n"; echo " \n"; echo "Set the tier rule wait multiply level to true or false.\n"; echo "
\n"; echo " Tier Rule No Agent No Wait:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_tier_rule_no_agent_no_wait == "true") { echo " true\n"; } else { echo " true\n"; } if ($queue_tier_rule_no_agent_no_wait == "false") { echo " false\n"; } else { echo " false\n"; } echo " \n"; echo " \n"; echo "Enter the tier rule no agent no wait.\n"; echo "
\n"; echo " Discard Abandoned After:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Set the discard abandoned after seconds.\n"; echo "
\n"; echo " Abandoned Resume Allowed:\n"; echo "	\n"; echo " \n"; echo " \n"; if ($queue_abandoned_resume_allowed == "true") { echo " true\n"; } else { echo " true\n"; } if ($queue_abandoned_resume_allowed == "false") { echo " false\n"; } else { echo " false\n"; } echo " \n"; echo " \n"; echo "Set the abandoned resume allowed to true or false.\n"; echo "
\n"; echo " CID Prefix:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Set a prefix on the caller ID name.\n"; echo "
\n"; echo " Description:\n"; echo "	\n"; echo " \n"; echo " \n"; echo "Enter the description.\n"; echo "
\n"; if ($action == "update") { echo " \n"; } echo " \n"; echo "

"; echo ""; echo "