Portions created by the Initial Developer are Copyright (C) 2008-2019 the Initial Developer. All Rights Reserved. Contributor(s): Mark J Crane */ //includes require_once "root.php"; require_once "resources/require.php"; require_once "resources/check_auth.php"; //check permissions if (permission_exists('call_center_active_view')) { //access granted } else { echo "access denied"; exit; } //add multi-lingual support $language = new text; $text = $language->get(); //includes and title require_once "resources/header.php"; $document['title'] = $text['title-active_call_center']; require_once "resources/paging.php"; //get the variables $order_by = $_GET["order_by"]; $order = $_GET["order"]; //show the content echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

".$text['header-active_call_center']."	\n"; echo "
\n"; echo $text['description-active_call_center']." \n"; echo "

\n"; //get the call center queue count $sql = "select count(*) from v_call_center_queues "; $sql .= "where domain_uuid = :domain_uuid "; $parameters['domain_uuid'] = $_SESSION['domain_uuid']; $database = new database; $num_rows = $database->select($sql, $parameters, 'column'); //paging the records $rows_per_page = ($_SESSION['domain']['paging']['numeric'] != '') ? $_SESSION['domain']['paging']['numeric'] : 50; $param = ''; $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page); $offset = $rows_per_page * $page; //get the call center queues $sql = "select * from v_call_center_queues "; $sql .= "where domain_uuid = :domain_uuid "; $sql .= order_by($order_by, $order); $sql .= limit_offset($rows_per_page, $offset); $database = new database; $parameters['domain_uuid'] = $_SESSION['domain_uuid']; $call_center_queues = $database->select($sql, $parameters, 'all'); $c = 0; $row_style["0"] = "row_style0"; $row_style["1"] = "row_style1"; echo "\n"; echo "\n"; echo th_order_by('queue_name', $text['label-queue_name'], $order_by, $order); echo th_order_by('queue_extension', $text['label-extension'], $order_by, $order); echo th_order_by('queue_strategy', $text['label-strategy'], $order_by, $order); //echo th_order_by('queue_moh_sound', $text['label-music_on_hold'], $order_by, $order); //echo th_order_by('queue_record_template', $text['label-record_template'], $order_by, $order); //echo th_order_by('queue_time_base_score', $text['label-time_base_score'], $order_by, $order); //echo th_order_by('queue_max_wait_time', $text['label-max_wait_time'], $order_by, $order); //echo th_order_by('queue_max_wait_time_with_no_agent', $text['label-max_wait_time_with_no_agent'], $order_by, $order); //echo th_order_by('queue_tier_rules_apply', $text['label-tier_rules_apply'], $order_by, $order); //echo th_order_by('queue_tier_rule_wait_second', $text['label-tier_rule_wait_second'], $order_by, $order); //echo th_order_by('queue_tier_rule_no_agent_no_wait', $text['label-tier_rule_no_agent_no_wait'], $order_by, $order); //echo th_order_by('queue_discard_abandoned_after', $text['label-discard_abandoned_after'], $order_by, $order); //echo th_order_by('queue_abandoned_resume_allowed', $text['label-abandoned_resume_allowed'], $order_by, $order); //echo th_order_by('queue_tier_rule_wait_multiply_level', $text['label-tier_rule_wait_multiply_level'], $order_by, $order); echo th_order_by('queue_description', $text['label-description'], $order_by, $order); echo "\n"; echo "\n"; if (is_array($call_center_queues)) { foreach($call_center_queues as $row) { $tr_link = "href='".PROJECT_PATH."/app/call_center_active/call_center_active.php?queue_name=".escape($row['call_center_queue_uuid'])."&name=".urlencode(escape($row['queue_name']))."'"; echo "\n"; echo " \n"; echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; echo " \n"; echo " \n"; echo "\n"; if ($c==0) { $c=1; } else { $c=0; } } //end foreach unset($sql, $result, $row_count); } //end if results echo "\n"; echo "\n"; echo "\n"; echo "

\n"; //echo " $v_link_label_add\n"; echo "

".escape($row['queue_name'])."

".escape($row['queue_extension'])."

".escape($row['queue_strategy'])."

".escape($row[queue_moh_sound])."

".escape($row[queue_record_template])."

".escape($row[queue_time_base_score])."

".escape($row[queue_max_wait_time])."

".escape($row[queue_max_wait_time_with_no_agent])."

".escape($row[queue_tier_rules_apply])."

".escape($row[queue_tier_rule_wait_second])."

".escape($row[queue_tier_rule_no_agent_no_wait])."

".escape($row[queue_discard_abandoned_after])."

".escape($row[queue_abandoned_resume_allowed])."

".escape($row[queue_tier_rule_wait_multiply_level])."

".escape($row['queue_description'])."

\n"; echo " $v_link_label_view\n"; //echo " $v_link_label_delete\n"; //echo " \n"; //echo " \n"; echo "

\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "   $paging_controls \n"; //echo " $v_link_label_add\n"; echo " \n"; echo "

"; echo "

"; //show the footer require_once "resources/footer.php"; ?>