Portions created by the Initial Developer are Copyright (C) 2008-2012 the Initial Developer. All Rights Reserved. Contributor(s): Mark J Crane */ require_once "root.php"; require_once "includes/require.php"; require_once "includes/checkauth.php"; if (permission_exists('call_center_active_view')) { //access granted } else { echo "access denied"; exit; } require_once "includes/header.php"; require_once "includes/paging.php"; $order_by = $_GET["order_by"]; $order = $_GET["order"]; //show the content echo "
"; echo "\n"; echo "\n"; echo " "; echo ""; echo "
\n"; echo "
"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "
Call Center Queue List\n"; echo "
\n"; echo "List of queues for the call center.

\n"; echo "
\n"; $sql = "select * from v_call_center_queues "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by)> 0) { $sql .= "order by $order_by $order "; } $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $num_rows = count($result); unset ($prep_statement, $result, $sql); $rows_per_page = 100; $param = ""; $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page); $offset = $rows_per_page * $page; $sql = "select * from v_call_center_queues "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by)> 0) { $sql .= "order by $order_by $order "; } $sql .= " limit $rows_per_page offset $offset "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $result_count = count($result); unset ($prep_statement, $sql); $c = 0; $row_style["0"] = "row_style0"; $row_style["1"] = "row_style1"; echo "
\n"; echo "\n"; echo "\n"; echo th_order_by('queue_name', 'Queue Name', $order_by, $order); echo th_order_by('queue_extension', 'Extension', $order_by, $order); echo th_order_by('queue_strategy', 'Strategy', $order_by, $order); //echo th_order_by('queue_moh_sound', 'Music On Hold', $order_by, $order); //echo th_order_by('queue_record_template', 'Record Template', $order_by, $order); //echo th_order_by('queue_time_base_score', 'Time Base Score', $order_by, $order); //echo th_order_by('queue_max_wait_time', 'Max Wait Time', $order_by, $order); //echo th_order_by('queue_max_wait_time_with_no_agent', 'Max Wait Time With No Agent', $order_by, $order); //echo th_order_by('queue_tier_rules_apply', 'Tier Rules Apply', $order_by, $order); //echo th_order_by('queue_tier_rule_wait_second', 'Tier Rule Wait Second', $order_by, $order); //echo th_order_by('queue_tier_rule_no_agent_no_wait', 'Tier Rule No Agent No Wait', $order_by, $order); //echo th_order_by('queue_discard_abandoned_after', 'Discard Abandoned After', $order_by, $order); //echo th_order_by('queue_abandoned_resume_allowed', 'Abandoned Resume Allowed', $order_by, $order); //echo th_order_by('queue_tier_rule_wait_multiply_level', 'Tier Rule Wait Multiply Level', $order_by, $order); echo th_order_by('queue_description', 'Description', $order_by, $order); echo "\n"; echo "\n"; if ($result_count == 0) { //no results } else { //received results foreach($result as $row) { echo "\n"; echo " \n"; echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; echo " \n"; echo " \n"; echo "\n"; if ($c==0) { $c=1; } else { $c=0; } } //end foreach unset($sql, $result, $row_count); } //end if results echo "\n"; echo "\n"; echo "\n"; echo "
\n"; //echo " $v_link_label_add\n"; echo "
".$row[queue_name]."".$row[queue_extension]."".$row[queue_strategy]."".$row[queue_moh_sound]."".$row[queue_record_template]."".$row[queue_time_base_score]."".$row[queue_max_wait_time]."".$row[queue_max_wait_time_with_no_agent]."".$row[queue_tier_rules_apply]."".$row[queue_tier_rule_wait_second]."".$row[queue_tier_rule_no_agent_no_wait]."".$row[queue_discard_abandoned_after]."".$row[queue_abandoned_resume_allowed]."".$row[queue_tier_rule_wait_multiply_level]."".$row[queue_description]." \n"; echo " $v_link_label_edit\n"; //echo " $v_link_label_delete\n"; //echo " \n"; //echo " \n"; echo "
\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "
 $paging_controls\n"; //echo " $v_link_label_add\n"; echo "
\n"; echo "
"; echo "
"; echo "

"; echo "

"; echo "
"; echo "
"; echo "

"; //show the footer require_once "includes/footer.php"; ?>