Portions created by the Initial Developer are Copyright (C) 2008-2018 the Initial Developer. All Rights Reserved. Contributor(s): Mark J Crane */ //includes require_once "root.php"; require_once "resources/require.php"; require_once "resources/check_auth.php"; //check permisission if (permission_exists('call_center_queue_view')) { //access granted } else { echo "access denied"; exit; } //add multi-lingual support $language = new text; $text = $language->get(); //includes and title require_once "resources/header.php"; $document['title'] = $text['title-call_center_queues']; require_once "resources/paging.php"; //get http variables and set as php variables $order_by = $_GET["order_by"]; $order = $_GET["order"]; //show the content echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

".$text['header-call_center_queues']."	\n"; if (permission_exists('call_center_wallboard')) { echo " \n"; } echo " \n"; echo "
\n"; echo $text['description-call_center_queues']." \n"; echo "

\n"; //get total call center queues count from the database $sql = "select count(*) as num_rows from v_call_center_queues where domain_uuid = '".$_SESSION['domain_uuid']."' "; $prep_statement = $db->prepare($sql); if ($prep_statement) { $prep_statement->execute(); $row = $prep_statement->fetch(PDO::FETCH_ASSOC); $total_call_center_queues = $row['num_rows']; } unset($prep_statement, $row); //prepare to page the results (reuse $sql from above) if (strlen($order_by) == 0) { $order_by = 'queue_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $num_rows = count($result); unset ($prep_statement, $result, $sql); $rows_per_page = ($_SESSION['domain']['paging']['numeric'] != '') ? $_SESSION['domain']['paging']['numeric'] : 50; $param = ""; $page = $_GET['page']; if (strlen($page) == 0) { $page = 0; $_GET['page'] = 0; } list($paging_controls, $rows_per_page, $var_3) = paging($num_rows, $param, $rows_per_page); $offset = $rows_per_page * $page; $sql = "select * from v_call_center_queues "; $sql .= "where domain_uuid = '$domain_uuid' "; if (strlen($order_by) == 0) { $order_by = 'queue_name'; $order = 'asc'; } else { $sql .= "order by $order_by $order "; } $sql .= " limit $rows_per_page offset $offset "; $prep_statement = $db->prepare(check_sql($sql)); $prep_statement->execute(); $result = $prep_statement->fetchAll(PDO::FETCH_NAMED); $result_count = count($result); unset ($prep_statement, $sql); $c = 0; $row_style["0"] = "row_style0"; $row_style["1"] = "row_style1"; echo "\n"; echo "\n"; echo th_order_by('queue_name', $text['label-queue_name'], $order_by, $order); echo th_order_by('queue_extension', $text['label-extension'], $order_by, $order); echo th_order_by('queue_strategy', $text['label-strategy'], $order_by, $order); //echo th_order_by('queue_moh_sound', $text['label-music_on_hold'], $order_by, $order); //echo th_order_by('queue_record_template', $text['label-record_template'], $order_by, $order); //echo th_order_by('queue_time_base_score', $text['label-time_base_score'], $order_by, $order); //echo th_order_by('queue_max_wait_time', $text['label-max_wait_time'], $order_by, $order); //echo th_order_by('queue_max_wait_time_with_no_agent', $text['label-max_wait_time_with_no_agent'], $order_by, $order); echo th_order_by('queue_tier_rules_apply', $text['label-tier_rules_apply'], $order_by, $order); //echo th_order_by('queue_tier_rule_wait_second', $text['label-tier_rule_wait_second'], $order_by, $order); //echo th_order_by('queue_tier_rule_no_agent_no_wait', $text['label-tier_rule_no_agent_no_wait'], $order_by, $order); //echo th_order_by('queue_discard_abandoned_after', $text['label-discard_abandoned_after'], $order_by, $order); //echo th_order_by('queue_abandoned_resume_allowed', $text['label-abandoned_resume_allowed'], $order_by, $order); //echo th_order_by('queue_tier_rule_wait_multiply_level', $text['label-tier_rule_wait_multiply_level'], $order_by, $order); echo th_order_by('queue_description', $text['label-description'], $order_by, $order); echo "\n"; echo "\n"; if ($result_count > 0) { foreach($result as $row) { $tr_link = (permission_exists('call_center_queue_edit')) ? "href='call_center_queue_edit.php?id=".escape($row[call_center_queue_uuid])."'" : null; echo "\n"; echo " \n"; echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; //echo " \n"; echo " \n"; echo " \n"; echo "\n"; if ($c==0) { $c=1; } else { $c=0; } } //end foreach unset($sql, $result, $row_count); } //end if results echo "\n"; echo "\n"; echo "\n"; echo "

"; if (permission_exists('call_center_queue_add')) { if ($_SESSION['limit']['call_center_queues']['numeric'] == '' || ($_SESSION['limit']['call_center_queues']['numeric'] != '' && $total_call_center_queues < $_SESSION['limit']['call_center_queues']['numeric'])) { echo "".$v_link_label_add.""; } } echo "

"; if (permission_exists('call_center_queue_edit')) { echo "".escape($row[queue_name]).""; } else { echo escape($row[queue_name]); } echo "

".escape($row[queue_extension])."

".escape($row[queue_strategy])."

".escape($row[queue_moh_sound])."

".escape($row[queue_record_template])."

".escape($row[queue_time_base_score])."

".escape($row[queue_max_wait_time])."

".escape($row[queue_max_wait_time_with_no_agent])."

".ucwords(escape($row[queue_tier_rules_apply]))."

".escape($row[queue_tier_rule_wait_second])."

".escape($row[queue_tier_rule_no_agent_no_wait])."

".escape($row[queue_discard_abandoned_after])."

".escape($row[queue_abandoned_resume_allowed])."

".escape($row[queue_tier_rule_wait_multiply_level])."

".escape($row[queue_description])."

"; if (permission_exists('call_center_queue_edit')) { echo "$v_link_label_edit"; } if (permission_exists('call_center_queue_delete')) { echo "$v_link_label_delete"; } echo "

\n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo " \n"; echo "   $paging_controls "; if (permission_exists('call_center_queue_add')) { if ($_SESSION['limit']['call_center_queues']['numeric'] == '' || ($_SESSION['limit']['call_center_queues']['numeric'] != '' && $total_call_center_queues < $_SESSION['limit']['call_center_queues']['numeric'])) { echo "".$v_link_label_add.""; } } echo " \n"; echo "

"; echo "

"; //show the footer require_once "resources/footer.php"; ?>