dbxe
/
fusionpbx
2
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity
fusionpbx/app/xml_cdr/xml_cdr_statistics_inc.php

398 lines
16 KiB
PHP
Raw Blame History

<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2012
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
require_once "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
if (permission_exists('xml_cdr_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
/*//show all call detail records to admin and superadmin. for everyone else show only the call details for extensions assigned to them
if (!if_group("admin") && !if_group("superadmin")) {
// select caller_id_number, destination_number from v_xml_cdr where domain_uuid = ''
// and (caller_id_number = '1001' or destination_number = '1001' or destination_number = '*991001')
$sql_where = "where domain_uuid = '".$_SESSION["domain_uuid"]."' and ( ";
if (count($_SESSION['user']['extension']) > 0) {
$x = 0;
foreach($_SESSION['user']['extension'] as $row) {
if ($x==0) {
if ($row['user'] > 0) { $sql_where .= "caller_id_number = '".$row['user']."' \n"; } //source
}
else {
if ($row['user'] > 0) { $sql_where .= "or caller_id_number = '".$row['user']."' \n"; } //source
}
if ($row['user'] > 0) { $sql_where .= "or destination_number = '".$row['user']."' \n"; } //destination
if ($row['user'] > 0) { $sql_where .= "or destination_number = '*99".$row['user']."' \n"; } //destination
$x++;
}
}
$sql_where .= ") ";
}
else {
//superadmin or admin
if ($_GET['showall'] && permission_exists('xml_cdr_all')) {
$sql_where = "";
} else {
$sql_where = "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
}
}
//create the sql query to get the xml cdr records
if (strlen($order_by) == 0) { $order_by = "start_epoch"; }
if (strlen($order) == 0) { $order = "desc"; }
*/
//get post or get variables from http
if (count($_REQUEST) > 0) {
$cdr_id = check_str($_REQUEST["cdr_id"]);
$missed = check_str($_REQUEST["missed"]);
$direction = check_str($_REQUEST["direction"]);
$caller_id_name = check_str($_REQUEST["caller_id_name"]);
$caller_id_number = check_str($_REQUEST["caller_id_number"]);
$caller_extension_uuid = check_str($_REQUEST["caller_extension_uuid"]);
$destination_number = check_str($_REQUEST["destination_number"]);
$context = check_str($_REQUEST["context"]);
$start_stamp_begin = check_str($_REQUEST["start_stamp_begin"]);
$start_stamp_end = check_str($_REQUEST["start_stamp_end"]);
$answer_stamp_begin = check_str($_REQUEST["answer_stamp_begin"]);
$answer_stamp_end = check_str($_REQUEST["answer_stamp_end"]);
$end_stamp_begin = check_str($_REQUEST["end_stamp_begin"]);
$end_stamp_end = check_str($_REQUEST["end_stamp_end"]);
$start_epoch = check_str($_REQUEST["start_epoch"]);
$stop_epoch = check_str($_REQUEST["stop_epoch"]);
$duration = check_str($_REQUEST["duration"]);
$billsec = check_str($_REQUEST["billsec"]);
$hangup_cause = check_str($_REQUEST["hangup_cause"]);
$uuid = check_str($_REQUEST["uuid"]);
$bleg_uuid = check_str($_REQUEST["bleg_uuid"]);
$accountcode = check_str($_REQUEST["accountcode"]);
$read_codec = check_str($_REQUEST["read_codec"]);
$write_codec = check_str($_REQUEST["write_codec"]);
$remote_media_ip = check_str($_REQUEST["remote_media_ip"]);
$network_addr = check_str($_REQUEST["network_addr"]);
$bridge_uuid = check_str($_REQUEST["network_addr"]);
$order_by = check_str($_REQUEST["order_by"]);
$order = check_str($_REQUEST["order"]);
if (strlen(check_str($_REQUEST["mos_comparison"])) > 0) {
switch(check_str($_REQUEST["mos_comparison"])) {
case 'less':
$mos_comparison = "<";
break;
case 'greater':
$mos_comparison = ">";
break;
case 'lessorequal':
$mos_comparison = "<=";
break;
case 'greaterorequal':
$mos_comparison = ">=";
break;
case 'equal':
$mos_comparison = "<";
break;
case 'notequal':
$mos_comparison = "<>";
break;
}
} else {
$mos_comparison = '';
}
//$mos_comparison = check_str($_REQUEST["mos_comparison"]);
$mos_score = check_str($_REQUEST["mos_score"]);
if(permission_exists('xml_cdr_b_leg')){
$leg = check_str($_REQUEST["leg"]);
}
$show_all = permission_exists('xml_cdr_all') && ($_REQUEST['showall'] == 'true');
}
else {
$show_all = permission_exists('xml_cdr_all') && ($_GET['showall'] == 'true');
$direction = 'inbound';
}
//if we do not see b-leg then use only a-leg to generate statistics
if(!permission_exists('xml_cdr_b_leg')){
$leg = 'a';
}
//build the sql where string
if (!$show_all) {
$sql_where_ands[] = "domain_uuid = '".$_SESSION['domain_uuid']."'";
}
if ($missed == true) {
$sql_where_ands[] = "billsec = '0'";
}
if (strlen($start_epoch) > 0 && strlen($stop_epoch) > 0) {
$sql_where_ands[] = "start_epoch BETWEEN ".$start_epoch." AND ".$stop_epoch." ";
}
if (strlen($cdr_id) > 0) { $sql_where_ands[] = "cdr_id like '%".$cdr_id."%'"; }
if (strlen($direction) > 0) { $sql_where_ands[] = "direction = '".$direction."'"; }
if (strlen($caller_id_name) > 0) {
$mod_caller_id_name = str_replace("*", "%", $caller_id_name);
$sql_where_ands[] = "caller_id_name like '".$mod_caller_id_name."'";
}
if (strlen($caller_extension_uuid) > 0) {
$sql_where_ands[] = "extension_uuid = '".$caller_extension_uuid."'";
}
if (strlen($caller_id_number) > 0) {
$mod_caller_id_number = str_replace("*", "%", $caller_id_number);
$sql_where_ands[] = "caller_id_number like '".$mod_caller_id_number."'";
}
if (strlen($destination_number) > 0) {
$mod_destination_number = str_replace("*", "%", $destination_number);
$sql_where_ands[] = "destination_number like '".$mod_destination_number."'";
}
if (strlen($context) > 0) { $sql_where_ands[] = "context like '%".$context."%'"; }
// if (strlen($start_stamp_begin) > 0 && strlen($start_stamp_end) > 0) { $sql_where_ands[] = "start_stamp BETWEEN '".$start_stamp_begin.":00.000' AND '".$start_stamp_end.":59.999'"; }
// else if (strlen($start_stamp_begin) > 0) { $sql_where_ands[] = "start_stamp >= '".$start_stamp_begin.":00.000'"; }
// else if (strlen($start_stamp_end) > 0) { $sql_where_ands[] = "start_stamp <= '".$start_stamp_end.":59.999'"; }
if (strlen($answer_stamp_begin) > 0 && strlen($answer_stamp_end) > 0) { $sql_where_ands[] = "answer_stamp BETWEEN '".$answer_stamp_begin.":00.000' AND '".$answer_stamp_end.":59.999'"; }
else if (strlen($answer_stamp_begin) > 0) { $sql_where_ands[] = "answer_stamp >= '".$answer_stamp_begin.":00.000'"; }
else if (strlen($answer_stamp_end) > 0) { $sql_where_ands[] = "answer_stamp <= '".$answer_stamp_end.":59.999'"; }
if (strlen($end_stamp_begin) > 0 && strlen($end_stamp_end) > 0) { $sql_where_ands[] = "end_stamp BETWEEN '".$end_stamp_begin.":00.000' AND '".$end_stamp_end.":59.999'"; }
else if (strlen($end_stamp_begin) > 0) { $sql_where_ands[] = "end_stamp >= '".$end_stamp_begin.":00.000'"; }
else if (strlen($end_stamp_end) > 0) { $sql_where_ands[] = "end_stamp <= '".$end_stamp_end.":59.999'"; }
if (strlen($duration) > 0) { $sql_where_ands[] = "duration like '%".$duration."%'"; }
if (strlen($billsec) > 0) { $sql_where_ands[] = "billsec like '%".$billsec."%'"; }
if (strlen($hangup_cause) > 0) { $sql_where_ands[] = "hangup_cause like '%".$hangup_cause."%'"; }
if (strlen($uuid) > 0) { $sql_where_ands[] = "uuid = '".$uuid."'"; }
if (strlen($bleg_uuid) > 0) { $sql_where_ands[] = "bleg_uuid = '".$bleg_uuid."'"; }
if (strlen($accountcode) > 0) { $sql_where_ands[] = "accountcode = '".$accountcode."'"; }
if (strlen($read_codec) > 0) { $sql_where_ands[] = "read_codec like '%".$read_codec."%'"; }
if (strlen($write_codec) > 0) { $sql_where_ands[] = "write_codec like '%".$write_codec."%'"; }
if (strlen($remote_media_ip) > 0) { $sql_where_ands[] = "remote_media_ip like '%".$remote_media_ip."%'"; }
if (strlen($network_addr) > 0) { $sql_where_ands[] = "network_addr like '%".$network_addr."%'"; }
if (strlen($mos_comparison) > 0 && strlen($mos_score) > 0 ) { $sql_where_ands[] = "rtp_audio_in_mos " . $mos_comparison . " ".$mos_score.""; }
if (strlen($leg) > 0) { $sql_where_ands[] = "leg='$leg'"; }
//if not admin or superadmin, only show own calls
if (!permission_exists('xml_cdr_domain')) {
if (count($_SESSION['user']['extension']) > 0) { // extensions are assigned to this user
// create simple user extension array
foreach ($_SESSION['user']['extension'] as $row) { $user_extensions[] = $row['user']; }
// if both a source and destination are submitted, but neither are an assigned extension, restrict results
if (
$caller_id_number != '' &&
$destination_number != '' &&
array_search($caller_id_number, $user_extensions) === false &&
array_search($destination_number, $user_extensions) === false
) {
$sql_where_ors[] = "caller_id_number like '".$user_extension."'";
$sql_where_ors[] = "destination_number like '".$user_extension."'";
$sql_where_ors[] = "destination_number like '*99".$user_extension."'";
}
// if source submitted is blank, implement restriction for assigned extension(s)
if ($caller_id_number == '') { // if source criteria is blank, then restrict to assigned ext
foreach ($user_extensions as $user_extension) {
if (strlen($user_extension) > 0) { $sql_where_ors[] = "caller_id_number like '".$user_extension."'"; }
}
}
// if destination submitted is blank, implement restriction for assigned extension(s)
if ($destination_number == '') {
foreach ($user_extensions as $user_extension) {
if (strlen($user_extension) > 0) {
$sql_where_ors[] = "destination_number like '".$user_extension."'";
$sql_where_ors[] = "destination_number like '*99".$user_extension."'";
}
}
}
// concatenate the 'or's array, then add to the 'and's array
if (sizeof($sql_where_ors) > 0) {
$sql_where_ands[] = "( ".implode(" or ", $sql_where_ors)." )";
}
}
else {
$sql_where_ands[] = "1 <> 1"; //disable viewing of cdr records by users with no assigned extensions
}
}
$sql_where = ' where ';
// concatenate the 'ands's array, add to where clause
if (sizeof($sql_where_ands) > 0) {
$sql_where .= implode(" and ", $sql_where_ands)." and ";
}
//calculate the seconds in different time frames
$seconds_hour = 3600;
$seconds_day = $seconds_hour * 24;
$seconds_week = $seconds_day * 7;
$seconds_month = $seconds_day * 30;
//get the call volume between a start end end time in seconds
function get_call_volume_between($start, $end, $where) {
global $db;
$sql = "select count(*) as count, sum(billsec) as seconds from v_xml_cdr ";
$sql .= $where;
$sql .= " start_epoch BETWEEN ".$start." AND ".$end." ";
$prep_statement = $db->prepare(check_sql($sql));
$prep_statement->execute();
$result = $prep_statement->fetchAll(PDO::FETCH_ASSOC);
unset ($prep_statement, $sql);
if (count($result) > 0) {
foreach ($result as $row) {
return array(
'volume' => $row['count'], 'seconds' => $row['seconds'],
);
}
}
return false;
}
function append_stats(&$stats, $hours, $start_epoch, $stop_epoch){
global $db, $sql_where, $missed;
$i = count($stats);
$stats[$i]['hours'] = $hours;
$stats[$i]['start_stamp'] = date('Y-m-d h:n:s', $start_epoch);
$stats[$i]['stop_stamp'] = date('Y-m-d h:n:s', $stop_epoch);
$stats[$i]['start_epoch'] = $start_epoch;
$stats[$i]['stop_epoch'] = $stop_epoch;
$stat_range = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $sql_where);
$stats[$i]['volume'] = $stat_range ? $stat_range['volume'] : 0;
$stats[$i]['seconds'] = $stat_range ? $stat_range['seconds'] : 0;
$stats[$i]['minutes'] = $stats[$i]['seconds'] / 60;
$stats[$i]['avg_sec'] = ($stats[$i]['volume']==0) ? 0 : $stats[$i]['seconds'] / $stats[$i]['volume'];
if($missed) {
// we select only missed calls at first plase. so there no reasons to select it again.
$stats[$i]['missed'] = $stats[$i]['volume'];
}
else {
$where = $sql_where . "billsec = '0' and ";
$stat_range = get_call_volume_between($stats[$i]['start_epoch'], $stats[$i]['stop_epoch'], $where);
$stats[$i]['missed'] = $stat_range ? $stat_range['volume'] : 0;
}
$delta_min = ($stop_epoch - $start_epoch) / 60;
$success_volume = ($stats[$i]['volume']==0) ? 0 : ($stats[$i]['volume'] - $stats[$i]['missed']);
// Calls per minute (answered)
$stats[$i]['cpm_ans'] = $success_volume / $delta_min;
// Calls per minute
$stats[$i]['avg_min'] = $stats[$i]['volume'] / $delta_min;
//answer / seizure ratio
$stats[$i]['asr'] = ($stats[$i]['volume']==0) ? 0 : ($success_volume / $stats[$i]['volume'] * 100);
//average length of call
$stats[$i]['aloc'] = ($success_volume==0) ? 0 : $stats[$i]['minutes'] / $success_volume;
}
if (strlen(check_str($_GET['start_stamp_begin'])) > 0 && strlen(check_str($_GET['start_stamp_end'])) > 0 ) {
$start_date = new DateTime(check_str($_GET['start_stamp_begin']));
$end_date = new DateTime(check_str($_GET['start_stamp_end']));
$time = $end_date->getTimestamp();
$time = $time - $time % 3600;
$hours = floor(($end_date->getTimestamp() - $start_date->getTimestamp()) / 3600);
} else {
//round down to the nearest hour
$time = time() - time() % 3600;
$hours = 23;
}
if (isset($_SESSION['cdr']['stat_hours_limit']['numeric'])) {
$limit = $_SESSION['cdr']['stat_hours_limit']['numeric'] - 1;
if ($hours > $limit) {
$hours = $limit;
}
unset($limit);
}
$stats = array();
//call info hour by hour for last n hours
for ($i = $hours; $i >= 0 ; $i--) {
$start_epoch = $time - 3600 * $i;
$stop_epoch = $start_epoch + 3600;
append_stats($stats, 1, $start_epoch, $stop_epoch);
}
//call info for entire period
if (strlen(check_str($_GET['start_stamp_begin'])) > 0 && strlen(check_str($_GET['start_stamp_end'])) > 0 ) {
$start_epoch = new DateTime(check_str($_GET['start_stamp_begin']));
$stop_epoch = new DateTime(check_str($_GET['start_stamp_end']));
$days = $start_epoch->diff($stop_epoch)->d;
append_stats($stats, 24 * $days, $start_epoch->getTimestamp(), $stop_epoch->getTimestamp() );
}
else {
$stop_epoch = time();
append_stats($stats, 24, $stop_epoch - $seconds_day, $stop_epoch );
append_stats($stats, 24 * 7, $stop_epoch - $seconds_week, $stop_epoch );
append_stats($stats, 24 * 30, $stop_epoch - $seconds_month, $stop_epoch );
}
//show the graph
$x = 0;
foreach ($stats as $row) {
$graph['volume'][$x][] = $row['start_epoch'] * 1000;
$graph['volume'][$x][] = $row['volume']/1;
if ($x == $hours) { break; }
$x++;
}
$x = 0;
foreach ($stats as $row) {
$graph['minutes'][$x][] = $row['start_epoch'] * 1000;
$graph['minutes'][$x][] = round($row['minutes'],2);
if ($x == $hours) { break; }
$x++;
}
$x = 0;
foreach ($stats as $row) {
$graph['call_per_min'][$x][] = $row['start_epoch'] * 1000;
$graph['call_per_min'][$x][] = round($row['avg_min'],2);
if ($x == $hours) { break; }
$x++;
}
$x = 0;
foreach ($stats as $row) {
$graph['missed'][$x][] = $row['start_epoch'] * 1000;
$graph['missed'][$x][] = $row['missed']/1;
if ($x == $hours) { break; }
$x++;
}
$x = 0;
foreach ($stats as $row) {
$graph['asr'][$x][] = $row['start_epoch'] * 1000;
$graph['asr'][$x][] = round($row['asr'],2)/100;
if ($x == $hours) { break; }
$x++;
}
$x = 0;
foreach ($stats as $row) {
$graph['aloc'][$x][] = $row['start_epoch'] * 1000;
$graph['aloc'][$x][] = round($row['aloc'],2);
if ($x == $hours) { break; }
$x++;
}
?>
Reference in New Issue View Git Blame Copy Permalink