fusionpbx/app/operator_panel/index_inc.php

451 lines
21 KiB
PHP

<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2015
the Initial Developer. All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
include "root.php";
require_once "resources/require.php";
require_once "resources/check_auth.php";
require_once "./resources/functions/get_call_activity.php";
if (permission_exists('operator_panel_view')) {
//access granted
}
else {
echo "access denied";
exit;
}
//add multi-lingual support
$language = new text;
$text = $language->get();
$activity = get_call_activity();
foreach ($activity as $extension => $fields) {
if (substr_count($fields['call_group'], ',')) {
$tmp = explode(',', $fields['call_group']);
foreach ($tmp as $tmp_index => $tmp_value) {
if (trim($tmp_value) == '') { unset($tmp[$tmp_index]); }
else { $groups[] = $tmp_value; }
}
}
else if ($fields['call_group'] != '') {
$groups[] = $fields['call_group'];
}
}
$groups = array_unique($groups);
sort($groups);
$onhover_pause_refresh = " onmouseover='refresh_stop();' onmouseout='refresh_start();'";
echo "<table width='100%'>";
echo " <tr>";
echo " <td valign='top' align='left' width='50%' nowrap>";
echo " <b>".$text['title-operator_panel']."</b>";
echo " </td>";
echo " <td valign='top' align='center' nowrap>";
if (sizeof($_SESSION['user']['extensions']) > 0) {
$status_options[1]['status'] = "Available";
$status_options[1]['label'] = $text['label-status_available'];
$status_options[1]['style'] = "op_btn_status_available";
if (permission_exists('operator_panel_on_demand')) {
$status_options[2]['status'] = "Available (On Demand)";
$status_options[2]['label'] = $text['label-status_on_demand'];
$status_options[2]['style'] = "op_btn_status_available_on_demand";
}
$status_options[3]['status'] = "On Break";
$status_options[3]['label'] = $text['label-status_on_break'];
$status_options[3]['style'] = "op_btn_status_on_break";
$status_options[4]['status'] = "Do Not Disturb";
$status_options[4]['label'] = $text['label-status_do_not_disturb'];
$status_options[4]['style'] = "op_btn_status_do_not_disturb";
$status_options[5]['status'] = "Logged Out";
$status_options[5]['label'] = $text['label-status_logged_out'];
$status_options[5]['style'] = "op_btn_status_logged_out";
foreach ($status_options as $status_option) {
echo " <input type='button' id='".$status_option['style']."' class='btn' value=\"".$status_option['label']."\" onclick=\"send_cmd('index.php?status='+escape('".$status_option['status']."')); this.disabled='disabled'; refresh_start();\" ".$onhover_pause_refresh.">\n";
}
}
echo " </td>";
echo " <td valign='top' align='right' width='50%' nowrap>";
echo " <table cellpadding='0' cellspacing='0' border='0'>";
echo " <tr>";
echo " <td valign='middle' nowrap='nowrap' style='padding-right: 15px' id='refresh_state'>";
echo " <img src='resources/images/refresh_active.gif' style='width: 16px; height: 16px; border: none; margin-top: 3px; cursor: pointer;' onclick='refresh_stop();' alt=\"".$text['label-refresh_pause']."\" title=\"".$text['label-refresh_pause']."\">";
echo " </td>";
if (permission_exists('operator_panel_eavesdrop')) {
echo " <td valign='top' nowrap='nowrap'>";
if (sizeof($_SESSION['user']['extensions']) > 1) {
echo " <input type='hidden' id='eavesdrop_dest' value=\"".(($_REQUEST['eavesdrop_dest'] == '') ? $_SESSION['user']['extension'][0]['destination'] : $_REQUEST['eavesdrop_dest'])."\">";
echo " <img src='resources/images/eavesdrop.png' style='width: 12px; height: 12px; border: none; margin: 0px 5px; cursor: help;' title='".$text['description-eavesdrop_destination']."' align='absmiddle'>";
echo " <select class='formfld' style='margin-right: 5px;' align='absmiddle' onchange=\"document.getElementById('eavesdrop_dest').value = this.options[this.selectedIndex].value; refresh_start();\" onfocus='refresh_stop();'>\n";
foreach ($_SESSION['user']['extensions'] as $user_extension) {
echo " <option value='".$user_extension."' ".(($_REQUEST['eavesdrop_dest'] == $user_extension) ? "selected" : null).">".$user_extension."</option>\n";
}
echo " </select>\n";
}
else if (sizeof($_SESSION['user']['extensions']) == 1) {
echo " <input type='hidden' id='eavesdrop_dest' value=\"".$_SESSION['user']['extension'][0]['destination']."\">";
}
echo " </td>";
}
if (sizeof($groups) > 0) {
echo " <td valign='top' nowrap='nowrap'>";
echo " <input type='hidden' id='group' value=\"".$_REQUEST['group']."\">";
if (sizeof($groups) > 5) {
//show select box
echo " <select class='formfld' onchange=\"document.getElementById('group').value = this.options[this.selectedIndex].value; refresh_start();\" onfocus='refresh_stop();'>\n";
echo " <option value='' ".(($_REQUEST['group'] == '') ? "selected" : null).">".$text['label-call_group']."</option>";
echo " <option value=''>".$text['button-all']."</option>";
foreach ($groups as $group) {
echo " <option value='".$group."' ".(($_REQUEST['group'] == $group) ? "selected" : null).">".$group."</option>\n";
}
echo " </select>\n";
}
else {
//show buttons
echo " <input type='button' class='btn' title=\"".$text['label-call_group']."\" value=\"".$text['button-all']."\" onclick=\"document.getElementById('group').value = '';\" ".$onhover_pause_refresh.">";
foreach ($groups as $group) {
echo " <input type='button' class='btn' title=\"".$text['label-call_group']."\" value=\"".$group."\" ".(($_REQUEST['group'] == $group) ? "disabled='disabled'" : null)." onclick=\"document.getElementById('group').value = this.value;\" ".$onhover_pause_refresh.">";
}
}
echo " </td>";
}
echo " </tr>";
echo " </table>";
echo " </td>";
echo " </tr>";
echo "</table>";
echo "<br>";
foreach ($activity as $extension => $ext) {
unset($block);
//filter by group, if defined
if ($_REQUEST['group'] != '' && substr_count($ext['call_group'], $_REQUEST['group']) == 0 && !in_array($extension, $_SESSION['user']['extensions'])) { continue; }
//check if feature code being called
$format_number = (substr($ext['dest'], 0, 1) == '*') ? false : true;
//determine extension state, direction icon, and displayed name/number for caller/callee
if ($ext['state'] == 'CS_EXECUTE') {
if (($ext['callstate'] == 'RINGING' || $ext['callstate'] == 'EARLY' || $ext['callstate'] == 'RING_WAIT') && $ext['direction'] == 'inbound') {
$ext_state = 'ringing';
}
else if ($ext['callstate'] == 'ACTIVE' && $ext['direction'] == 'outbound') {
$ext_state = 'active';
}
else if ($ext['callstate'] == 'RING_WAIT' && $ext['direction'] == 'outbound') {
$ext_state = 'ringing';
}
else if ($ext['callstate'] == 'ACTIVE' && $ext['direction'] == 'inbound') {
$ext_state = 'active';
}
if (!$format_number) {
$call_name = 'System';
$call_number = $ext['dest'];
}
else {
$call_name = $activity[$ext['dest']]['effective_caller_id_name'];
$call_number = format_phone($ext['dest']);
}
$dir_icon = 'outbound';
}
else if ($ext['state'] == 'CS_HIBERNATE') {
if ($ext['callstate'] == 'ACTIVE') {
$ext_state = 'active';
if ($ext['direction'] == 'inbound') {
$call_name = $activity[$ext['dest']]['effective_caller_id_name'];
$call_number = format_phone($ext['dest']);
$dir_icon = 'outbound';
}
else if ($ext['direction'] == 'outbound') {
$call_name = $activity[$ext['cid_num']]['effective_caller_id_name'];
$call_number = format_phone($ext['cid_num']);
$dir_icon = 'inbound';
}
}
}
else if ($ext['state'] == 'CS_CONSUME_MEDIA' || $ext['state'] == 'CS_EXCHANGE_MEDIA') {
if ($ext['state'] == 'CS_CONSUME_MEDIA' && $ext['callstate'] == 'RINGING' && $ext['direction'] == 'outbound') {
$ext_state = 'ringing';
}
else if ($ext['state'] == 'CS_EXCHANGE_MEDIA' && $ext['callstate'] == 'ACTIVE' && $ext['direction'] == 'outbound') {
$ext_state = 'active';
}
$dir_icon = 'inbound';
$call_name = $activity[$ext['cid_num']]['effective_caller_id_name'];
$call_number = format_phone($ext['cid_num']);
}
else {
unset($ext_state, $dir_icon, $call_name, $call_number);
}
//determine block style by state (if any)
$style = ($ext_state != '') ? "op_state_".$ext_state : null;
//determine the call identifier passed on drop
if ($ext['uuid'] == $ext['call_uuid'] && $ext['variable_bridge_uuid'] == '') { // transfer an outbound internal call
$call_identifier = $activity[$call_number]['uuid'];
}
else if (($ext['variable_call_direction'] == 'outbound' || $ext['variable_call_direction'] == 'local') && $ext['variable_bridge_uuid'] != '') { // transfer an outbound external call
$call_identifier = $ext['variable_bridge_uuid'];
}
else {
if( $ext['call_uuid'] ) {
$call_identifier = $ext['call_uuid']; // transfer all other call types
}
else {
$call_identifier = $ext['uuid']; // e.g. voice menus
}
}
//determine extension draggable state
if (permission_exists('operator_panel_manage')) {
if (!in_array($extension, $_SESSION['user']['extensions'])) {
//other extension
if ($ext_state == "ringing") {
if ($_GET['vd_ext_from'] == '' && $dir_icon == 'inbound') {
$draggable = true; // selectable - is ringing and not outbound so can transfer away the call (can set as vd_ext_from)
}
else {
$draggable = false; // unselectable - is ringing so can't send a call to the ext (can't set as vd_ext_to)
}
}
else if ($ext_state == 'active') {
$draggable = false; // unselectable - on a call already so can't transfer or send a call to the ext (can't set as vd_ext_from or vd_ext_to)
}
else { // idle
if ($_GET['vd_ext_from'] == '') {
$draggable = false; // unselectable - is idle, but can't initiate a call from the ext as is not assigned to user (can't set as vd_ext_from)
}
else {
$draggable = true; // selectable - is idle, so can transfer a call in to ext (can set as vd_ext_to).
}
}
}
else {
//user extension
if ($ext['uuid'] != '' && $ext['uuid'] == $ext['call_uuid'] && $ext['variable_bridge_uuid'] == '') {
$draggable = false;
}
else if ($ext_state == 'ringing' && $ext['variable_call_direction'] == 'local') {
$draggable = false;
}
else if ($ext_state != '' && !$format_number) {
$draggable = false;
}
else {
$draggable = true;
}
}
}
else {
$draggable = false;
}
//determine extension (user) status
$ext_status = (in_array($extension, $_SESSION['user']['extensions'])) ? $ext_user_status[$_SESSION['user_uuid']] : $ext_user_status[$ext['user_uuid']];
switch ($ext_status) {
case "Available" :
$status_icon = "available";
$status_hover = $text['label-status_available'];
break;
case "Available (On Demand)" :
$status_icon = "available_on_demand";
$status_hover = $text['label-status_available_on_demand'];
break;
case "On Break" :
$status_icon = "on_break";
$status_hover = $text['label-status_on_break'];
break;
case "Do Not Disturb" :
$status_icon = "do_not_disturb";
$status_hover = $text['label-status_do_not_disturb'];
break;
default :
$status_icon = "logged_out";
$status_hover = $text['label-status_logged_out_or_unknown'];
}
$block .= "<div id='".$extension."' class='op_ext ".$style."' ".(($_GET['vd_ext_from'] == $extension || $_GET['vd_ext_to'] == $extension) ? "style='border-style: dotted;'" : null)." ".(($ext_state != 'active' && $ext_state != 'ringing') ? "ondrop='drop(event, this.id);' ondragover='allowDrop(event, this.id);' ondragleave='discardDrop(event, this.id);'" : null).">"; // DRAG TO
$block .= "<table class='op_ext ".$style."'>";
$block .= " <tr>";
$block .= " <td class='op_ext_icon'>";
$block .= " <span name='".$extension."'>"; // DRAG FROM
$block .= "<img id='".$call_identifier."' class='op_ext_icon' src='resources/images/status_".$status_icon.".png' title='".$status_hover."' ".(($draggable) ? "draggable='true' ondragstart=\"drag(event, this.parentNode.getAttribute('name'));\" onclick=\"virtual_drag('".$call_identifier."', '".$extension."');\"" : "onfocus='this.blur();' draggable='false' style='cursor: not-allowed;'").">";
$block .= "</span>";
$block .= " </td>";
$block .= " <td class='op_ext_info ".$style."'>";
if ($dir_icon != '') {
$block .= " <img src='resources/images/".$dir_icon.".png' align='right' style='margin-top: 3px; margin-right: 1px; width: 12px; height: 12px; cursor: help;' draggable='false' alt=\"".$text['label-call_direction']."\" title=\"".$text['label-call_direction']."\">";
}
$block .= " <span class='op_user_info'>";
if ($ext['effective_caller_id_name'] != '' && $ext['effective_caller_id_name'] != $extension) {
$block .= " <strong class='strong'>".$ext['effective_caller_id_name']."</strong> (".$extension.")";
}
else {
$block .= " <strong class='strong'>".$extension."</strong>";
}
$block .= " </span><br>";
if ($ext_state != '') {
$block .= " <span class='op_caller_info'>";
$block .= " <table align='right'><tr><td style='text-align: right;'>";
$block .= " <span class='op_call_info'>".$ext['call_length']."</span><br>";
$block .= " <span class='call_control'>";
//record
if (permission_exists('operator_panel_record') && $ext_state == 'active') {
$call_identifier_record = $ext['call_uuid'];
$rec_file = $_SESSION['switch']['recordings']['dir']."/archive/".date("Y")."/".date("M")."/".date("d")."/".$call_identifier_record.".wav";
if (file_exists($rec_file)) {
$block .= "<img src='resources/images/recording.png' style='width: 12px; height: 12px; border: none; margin: 4px 0px 0px 5px; cursor: help;' title=\"".$text['label-recording']."\" ".$onhover_pause_refresh.">";
}
else {
$block .= "<img src='resources/images/record.png' style='width: 12px; height: 12px; border: none; margin: 4px 0px 0px 5px; cursor: pointer;' title=\"".$text['label-record']."\" onclick=\"record_call('".$call_identifier_record."');\" ".$onhover_pause_refresh.">";
}
}
//eavesdrop
if (permission_exists('operator_panel_eavesdrop') && $ext_state == 'active' && sizeof($_SESSION['user']['extensions']) > 0 && !in_array($extension, $_SESSION['user']['extensions'])) {
$block .= "<img src='resources/images/eavesdrop.png' style='width: 12px; height: 12px; border: none; margin: 4px 0px 0px 5px; cursor: pointer;' title='".$text['label-eavesdrop']."' onclick=\"eavesdrop_call('".$ext['destination']."','".$call_identifier."');\" ".$onhover_pause_refresh.">";
}
//kill
if (permission_exists('operator_panel_kill') || in_array($extension, $_SESSION['user']['extensions'])) {
if ($ext['variable_bridge_uuid'] == '' && $ext_state == 'ringing') {
$call_identifier_kill = $ext['uuid'];
}
else if ($dir_icon == 'outbound') {
$call_identifier_kill = $ext['uuid'];
}
else {
$call_identifier_kill = $call_identifier;
}
$block .= "<img src='resources/images/kill.png' style='width: 12px; height: 12px; border: none; margin: 4px 0px 0px 5px; cursor: pointer;' title='".$text['label-kill']."' onclick=\"kill_call('".$call_identifier_kill."');\" ".$onhover_pause_refresh.">";
}
$block .= "</span>";
//transfer
if (in_array($extension, $_SESSION['user']['extensions']) && $ext_state == 'active') {
$block .= "<img id='destination_control_".$extension."_transfer' class='destination_control' src='resources/images/keypad_transfer.png' style='width: 12px; height: 12px; border: none; margin: 4px 0px 0px 5px; cursor: pointer;' onclick=\"toggle_destination('".$extension."', 'transfer');\" ".$onhover_pause_refresh.">";
}
$block .= " </td></tr></table>";
$block .= " <span id='op_caller_details_".$extension."'><strong>".$call_name."</strong><br>".$call_number."</span>";
$block .= " </span>";
//transfer
if (in_array($extension, $_SESSION['user']['extensions']) && $ext_state == 'active') {
$call_identifier_transfer = $ext['variable_bridge_uuid'];
$block .= " <form id='frm_destination_".$extension."_transfer' onsubmit=\"go_destination('".$extension."', document.getElementById('destination_".$extension."_transfer').value, 'transfer', '".$call_identifier_transfer."'); return false;\">";
$block .= " <input type='text' class='formfld' id='destination_".$extension."_transfer' style='width: 100px; min-width: 100px; max-width: 100px; margin-top: 3px; text-align: center; display: none;' onblur=\"toggle_destination('".$extension."', 'transfer');\">";
$block .= " </form>\n";
}
}
else {
//call
if (in_array($extension, $_SESSION['user']['extensions'])) {
$block .= " <img id='destination_control_".$extension."_call' class='destination_control' src='resources/images/keypad_call.png' style='width: 12px; height: 12px; border: none; margin-top: 26px; margin-right: 1px; cursor: pointer;' align='right' onclick=\"toggle_destination('".$extension."', 'call');\" ".$onhover_pause_refresh.">";
$block .= " <form id='frm_destination_".$extension."_call' onsubmit=\"go_destination('".$extension."', document.getElementById('destination_".$extension."_call').value, 'call'); return false;\">";
$block .= " <input type='text' class='formfld' id='destination_".$extension."_call' style='width: 100px; min-width: 100px; max-width: 100px; margin-top: 10px; text-align: center; display: none;' onblur=\"toggle_destination('".$extension."', 'call');\">";
$block .= " </form>\n";
}
}
$block .= " </td>";
$block .= " </tr>";
$block .= "</table>";
if (if_group("superadmin") && isset($_GET['debug'])) {
$block .= "<span style='font-size: 10px;'>";
$block .= "From ID<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: maroon'>".$extension."</strong><br>";
$block .= "uuid<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: ".($call_identifier == $ext['uuid'] ? 'blue' : 'black').";'>".$ext['uuid']."</strong><br>";
$block .= "call_uuid<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: ".($call_identifier == $ext['call_uuid'] ? 'blue' : 'black').";'>".$ext['call_uuid']."</strong><br>";
$block .= "variable_bridge_uuid<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: ".($call_identifier == $ext['variable_bridge_uuid'] ? 'blue' : 'black').";'>".$ext['variable_bridge_uuid']."</strong><br>";
$block .= "direction<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['direction']."</strong><br>";
$block .= "variable_call_direction<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['variable_call_direction']."</strong><br>";
$block .= "state<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['state']."</strong><br>";
$block .= "cid_num<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['cid_num']."</strong><br>";
$block .= "dest<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['dest']."</strong><br>";
$block .= "context<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['context']."</strong><br>";
$block .= "presence_id<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['presence_id']."</strong><br>";
$block .= "callstate<br>&nbsp;&nbsp;&nbsp;&nbsp;<strong style='color: black;'>".$ext['callstate']."</strong><br>";
$block .= "</span>";
}
$block .= "</div>";
if (in_array($extension, $_SESSION['user']['extensions'])) {
$user_extensions[] = $block;
}
else {
$other_extensions[] = $block;
}
}
if (sizeof($user_extensions) > 0) {
echo "<table width='100%'><tr><td>";
foreach ($user_extensions as $ext_block) {
echo $ext_block;
}
echo "</td></tr></table>";
}
if ($_REQUEST['group'] != '') {
if (sizeof($user_extensions) > 0) { echo "<br>"; }
echo "<strong style='color: black;'>".ucwords($_REQUEST['group'])."</strong>";
echo "<br><br>";
}
else if (sizeof($user_extensions) > 0) {
echo "<br>";
echo "<strong style='color: black;'>".$text['label-other_extensions']."</strong>";
echo "<br><br>";
}
if (sizeof($other_extensions) > 0) {
echo "<table width='100%'><tr><td>";
foreach ($other_extensions as $ext_block) {
echo $ext_block;
}
echo "</td></tr></table>";
}
else {
echo $text['label-no_extensions_found'];
}
echo "<br><br>";
if (if_group("superadmin") && isset($_GET['debug'])) {
echo '$activity<br>';
echo "<textarea style='width: 100%; height: 600px; overflow: scroll;' onfocus='refresh_stop();' onblur='refresh_start();'>";
print_r($activity);
echo "</textarea>";
echo "<br><br>";
echo '$_SESSION<br>';
echo "<textarea style='width: 100%; height: 600px; overflow: scroll;' onfocus='refresh_stop();' onblur='refresh_start();'>";
print_r($_SESSION);
echo "</textarea>";
}
?>