fusionpbx/app/call_centers/resources/classes/call_center.php

283 lines
11 KiB
PHP

<?php
/*
FusionPBX
Version: MPL 1.1
The contents of this file are subject to the Mozilla Public License Version
1.1 (the "License"); you may not use this file except in compliance with
the License. You may obtain a copy of the License at
http://www.mozilla.org/MPL/
Software distributed under the License is distributed on an "AS IS" basis,
WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License
for the specific language governing rights and limitations under the
License.
The Original Code is FusionPBX
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Copyright (C) 2015 - 2016
All Rights Reserved.
Contributor(s):
Mark J Crane <markjcrane@fusionpbx.com>
*/
/**
* cache class provides an abstracted cache
*
* @method string dialplan - builds the dialplan for call center
*/
//define the call center class
if (!class_exists('call_center')) {
class call_center {
/**
* define the variables
*/
public $domain_uuid;
public $call_center_queue_uuid;
public $dialplan_uuid;
public $queue_name;
public $queue_description;
public $destination_number;
public $queue_cc_exit_keys;
/**
* Called when the object is created
*/
public function __construct() {
//place holder
}
/**
* Called when there are no references to a particular object
* unset the variables used in the class
*/
public function __destruct() {
foreach ($this as $key => $value) {
unset($this->$key);
}
}
/**
* Add a dialplan for call center
* @var string $domain_uuid the multi-tenant id
* @var string $value string to be cached
*/
public function dialplan() {
//delete previous dialplan
if (is_uuid($this->dialplan_uuid)) {
//build delete array
$array['dialplans'][0]['dialplan_uuid'] = $this->dialplan_uuid;
$array['dialplans'][0]['domain_uuid'] = $this->domain_uuid;
$array['dialplan_details'][0]['dialplan_uuid'] = $this->dialplan_uuid;
$array['dialplan_details'][0]['domain_uuid'] = $this->domain_uuid;
//grant temporary permissions
$p = new permissions;
$p->add('dialplan_delete', 'temp');
$p->add('dialplan_detail_delete', 'temp');
//execute delete
$database = new database;
$database->app_name = 'call_centers';
$database->app_uuid = '95788e50-9500-079e-2807-fd530b0ea370';
$database->delete($array);
unset($array);
//revoke temporary permissions
$p->delete('dialplan_delete', 'temp');
$p->delete('dialplan_detail_delete', 'temp');
}
//build the dialplan array
$dialplan["app_uuid"] = "95788e50-9500-079e-2807-fd530b0ea370";
$dialplan["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_name"] = ($this->queue_name != '') ? $this->queue_name : format_phone($this->destination_number);
$dialplan["dialplan_number"] = $this->destination_number;
$dialplan["dialplan_context"] = $_SESSION['context'];
$dialplan["dialplan_continue"] = "false";
$dialplan["dialplan_order"] = "210";
$dialplan["dialplan_enabled"] = "true";
$dialplan["dialplan_description"] = $this->queue_description;
$dialplan_detail_order = 10;
//add the public condition
$y = 1;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "condition";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "\${caller_id_name}";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "^([^#]+#)(.*)$";
$dialplan["dialplan_details"][$y]["dialplan_detail_break"] = "never";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "1";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "caller_id_name=$2";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "1";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "condition";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "destination_number";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "^".$this->destination_number."\$";
$dialplan["dialplan_details"][$y]["dialplan_detail_break"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "answer";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "hangup_after_bridge=true";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
if (strlen($this->queue_cid_prefix) > 0) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "effective_caller_id_name=".$this->queue_cid_prefix."#\${caller_id_name}";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (strlen($this->queue_greeting) > 0) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "sleep";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "1000";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (strlen($this->queue_greeting) > 0) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "playback";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "".$this->queue_greeting;
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
if (strlen($this->queue_cc_exit_keys) > 0) {
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "set";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "cc_exit_keys=".$this->queue_cc_exit_keys;
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "callcenter";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = $this->queue_name.'@'.$_SESSION["domain_name"];
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
if (strlen($this->queue_timeout_action) > 0) {
$action_array = explode(":",$this->queue_timeout_action);
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = $action_array[0];
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = substr($this->queue_timeout_action, strlen($action_array[0])+1, strlen($this->queue_timeout_action));
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
$y++;
}
$dialplan["dialplan_details"][$y]["domain_uuid"] = $this->domain_uuid;
$dialplan["dialplan_details"][$y]["dialplan_detail_tag"] = "action";
$dialplan["dialplan_details"][$y]["dialplan_detail_type"] = "hangup";
$dialplan["dialplan_details"][$y]["dialplan_detail_data"] = "";
$dialplan["dialplan_details"][$y]["dialplan_detail_group"] = "2";
$dialplan["dialplan_details"][$y]["dialplan_detail_order"] = $y * 10;
//prepare the array
$array["dialplans"][0] = $dialplan;
//add temporary permissions
$p = new permissions;
$p->add("dialplan_add", 'temp');
$p->add("dialplan_detail_add", 'temp');
$p->add("dialplan_edit", 'temp');
$p->add("dialplan_detail_edit", 'temp');
//save the dialplan
$database = new database;
$database->app_name = 'call_centers';
$database->app_uuid = '95788e50-9500-079e-2807-fd530b0ea370';
$database->save($array);
$dialplan_response = $database->message;
$this->dialplan_uuid = $dialplan_response['uuid'];
unset($array);
//remove temporary permissions
$p->delete("dialplan_add", 'temp');
$p->delete("dialplan_detail_add", 'temp');
$p->delete("dialplan_edit", 'temp');
$p->delete("dialplan_detail_edit", 'temp');
//build call center queue update array
$array['call_center_queues'][0]['call_center_queue_uuid'] = $this->call_center_queue_uuid;
$array['call_center_queues'][0]['dialplan_uuid'] = $this->dialplan_uuid;
//grant temporary permissions
$p = new permissions;
$p->add('call_center_queue_edit', 'temp');
//execute update
$database = new database;
$database->app_name = 'call_centers';
$database->app_uuid = '95788e50-9500-079e-2807-fd530b0ea370';
$database->save($array);
unset($array);
//revoke temporary permissions
$p->delete('call_center_queue_edit', 'temp');
//synchronize the xml config
save_dialplan_xml();
//clear the cache
$cache = new cache;
$cache->delete("dialplan:".$_SESSION['context']);
//return the dialplan_uuid
return $dialplan_response;
}
}
}
/*
$o = new call_center;
$c->domain_uuid = "";
$c->dialplan_uuid = "";
$c->queue_name = "";
$c->queue_cid_prefix = "";
$c->queue_timeout_action = "";
$c->queue_description = "";
$c->destination_number = "";
$c->queue_cc_exit_keys = "";
$c->dialplan();
*/
?>