Update callcenter.conf.xml
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</settings>
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<queues>
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</queues>
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<!-- WARNING: Configuration of XML Agents will be updated into the DB upon restart. -->
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<!-- WARNING: Configuration of XML Tiers will reset the level and position if those were supplied. -->
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<!-- WARNING: Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup (Not currently supported anyway) -->
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<!-- WARNING: Configuration of XML Agents will be updated into the DB upon restart. -->
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<!-- WARNING: Configuration of XML Tiers will reset the level and position if those were supplied. -->
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<!-- WARNING: Agents and Tiers XML config shouldn't be used in a multi FS shared DB setup (Not currently supported anyway) -->
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<agents>
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</agents>
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<!-- If no level or position is provided, they will default to 1. You should do this to keep db value on restart. -->
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<!-- If no level or position is provided, they will default to 1. You should do this to keep db value on restart. -->
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<tiers>
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</tiers>
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</configuration>
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