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Call Center set better defaults.

This commit is contained in:
Mark Crane 2014-12-12 10:05:57 +00:00
parent 1286906b28
commit 92cf19395c
2 changed files with 9 additions and 9 deletions
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10
app/call_center/call_center_agent_edit.php
View File

@ -17,7 +17,7 @@
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2012
Portions created by the Initial Developer are Copyright (C) 2008-2014
the Initial Developer. All Rights Reserved.
Contributor(s):
@ -293,12 +293,12 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
//set default values
if (strlen($agent_type) == 0) { $agent_type = "callback"; }
if (strlen($agent_call_timeout) == 0) { $agent_call_timeout = 10; }
if (strlen($agent_call_timeout) == 0) { $agent_call_timeout = "15"; }
if (strlen($agent_max_no_answer) == 0) { $agent_max_no_answer = "0"; }
if (strlen($agent_wrap_up_time) == 0) { $agent_wrap_up_time = "10"; }
if (strlen($agent_no_answer_delay_time) == 0) { $agent_no_answer_delay_time = "10"; }
if (strlen($agent_reject_delay_time) == 0) { $agent_reject_delay_time = "10"; }
if (strlen($agent_busy_delay_time) == 0) { $agent_busy_delay_time = "60"; }
if (strlen($agent_no_answer_delay_time) == 0) { $agent_no_answer_delay_time = "30"; }
if (strlen($agent_reject_delay_time) == 0) { $agent_reject_delay_time = "90"; }
if (strlen($agent_busy_delay_time) == 0) { $agent_busy_delay_time = "90"; }
//show the header
require_once "resources/header.php";

8
app/call_center/call_center_queue_edit.php
View File

@ -17,7 +17,7 @@
The Initial Developer of the Original Code is
Mark J Crane <markjcrane@fusionpbx.com>
Portions created by the Initial Developer are Copyright (C) 2008-2012
Portions created by the Initial Developer are Copyright (C) 2008-2014f
the Initial Developer. All Rights Reserved.
Contributor(s):
@ -402,13 +402,13 @@ if (count($_POST)>0 && strlen($_POST["persistformvar"]) == 0) {
if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; }
if (strlen($queue_time_base_score) == 0) { $queue_time_base_score = "system"; }
if (strlen($queue_max_wait_time) == 0) { $queue_max_wait_time = "0"; }
if (strlen($queue_max_wait_time_with_no_agent) == 0) { $queue_max_wait_time_with_no_agent = "30"; }
if (strlen($queue_max_wait_time_with_no_agent_time_reached) == 0) { $queue_max_wait_time_with_no_agent_time_reached = "60"; }
if (strlen($queue_max_wait_time_with_no_agent) == 0) { $queue_max_wait_time_with_no_agent = "90"; }
if (strlen($queue_max_wait_time_with_no_agent_time_reached) == 0) { $queue_max_wait_time_with_no_agent_time_reached = "30"; }
if (strlen($queue_tier_rules_apply) == 0) { $queue_tier_rules_apply = "false"; }
if (strlen($queue_tier_rule_wait_second) == 0) { $queue_tier_rule_wait_second = "3"; }
if (strlen($queue_tier_rule_wait_multiply_level) == 0) { $queue_tier_rule_wait_multiply_level = "true"; }
if (strlen($queue_tier_rule_no_agent_no_wait) == 0) { $queue_tier_rule_no_agent_no_wait = "true"; }
if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "60"; }
if (strlen($queue_discard_abandoned_after) == 0) { $queue_discard_abandoned_after = "900"; }
if (strlen($queue_abandoned_resume_allowed) == 0) { $queue_abandoned_resume_allowed = "false"; }
//show the header