Update call_center_queue_edit.php
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FusionPBX
GitHub
parent
5b4ee47563
commit
fa089f090d
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@ -128,8 +128,6 @@
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}
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unset ($prep_statement);
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//delete the agent from freeswitch
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//get the domain using the $_SESSION['domain_uuid']
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$tmp_domain = $_SESSION['domains'][$_SESSION['domain_uuid']]['domain_name'];
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//setup the event socket connection
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$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
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//delete the agent over event socket
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@ -204,6 +202,21 @@
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$_POST["dialplan_uuid"] = $dialplan_uuid;
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}
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//update the call centier tiers array
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$x = 0;
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foreach ($_POST["call_center_tiers"] as $row) {
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//add the domain_uuid
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if (strlen($row["domain_uuid"]) == 0) {
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$_POST["call_center_tiers"][$x]["domain_uuid"] = $_SESSION['domain_uuid'];
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}
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//unset ring_group_destination_uuid if the field has no value
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if (strlen($row["call_center_agent_uuid"]) == 0) {
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unset($_POST["call_center_tiers"][$x]);
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}
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//increment the row
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$x++;
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}
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//get the application and data
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$action_array = explode(":",$queue_timeout_action);
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$queue_timeout_application = $action_array[0];
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@ -241,18 +254,9 @@
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$dialplan["dialplan_description"] = $queue_description;
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$dialplan["app_uuid"] = "95788e50-9500-079e-2807-fd530b0ea370";
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//set the queue name
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$_POST["call_center_tiers"][0]["queue_name"] = $queue_name;
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//check for to make sure the agent_name was provided if not then remove from the array
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if (strlen($_POST["call_center_tiers"][0]["agent_name"]) == 0) {
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unset($_POST["call_center_tiers"]);
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}
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//prepare the array
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$array['call_center_queues'][] = $_POST;
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$array['dialplans'][] = $dialplan;
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//echo "<pre>". print_r($array, true) ."</pre>";
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//add the dialplan permission
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$p = new permissions;
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@ -307,8 +311,6 @@
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$fp = event_socket_create($_SESSION['event_socket_ip_address'], $_SESSION['event_socket_port'], $_SESSION['event_socket_password']);
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//add the agent using event socket
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if ($fp) {
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//get the domain using the $domain_uuid
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$tmp_domain = $_SESSION['domains'][$domain_uuid]['domain_name'];
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/* syntax:
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callcenter_config tier add [queue_name] [agent_name] [level] [position]
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callcenter_config tier set state [queue_name] [agent_name] [state]
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@ -330,15 +332,15 @@
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}
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}
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//syncrhonize configuration
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save_call_center_xml();
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//syncrhonize configuration
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save_call_center_xml();
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//remove the cache
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remove_config_from_cache('configuration:callcenter.conf');
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//remove the cache
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remove_config_from_cache('configuration:callcenter.conf');
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//redirect the user
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header("Location: call_center_queue_edit.php?id=".$call_center_queue_uuid);
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return;
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//redirect the user
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header("Location: call_center_queue_edit.php?id=".$call_center_queue_uuid);
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return;
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} //(count($_POST)>0 && strlen($_POST["persistformvar"]) == 0)
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@ -347,7 +349,6 @@
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//pre-populate the form
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if (is_array($_GET) && is_uuid($_GET["id"]) && $_POST["persistformvar"] != "true") {
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$call_center_queue_uuid = $_GET["id"];
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$sql = "select * from v_call_center_queues ";
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$sql .= "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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@ -386,7 +387,7 @@
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}
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//get the tiers
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$sql = "select t.call_center_tier_uuid, t.tier_level, t.tier_position, a.agent_name ";
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$sql = "select t.call_center_tier_uuid, t.call_center_agent_uuid, t.call_center_queue_uuid, t.tier_level, t.tier_position, a.agent_name ";
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$sql .= "from v_call_center_tiers as t, v_call_center_agents as a ";
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$sql .= "where t.call_center_queue_uuid = '".$call_center_queue_uuid."' ";
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$sql .= "and t.call_center_agent_uuid = a.call_center_agent_uuid ";
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@ -396,6 +397,36 @@
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$prep_statement->execute();
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$tiers = $prep_statement->fetchAll(PDO::FETCH_NAMED);
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//add an empty row to the tiers array
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if (count($tiers) == 0) {
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$rows = $_SESSION['call_center']['agent_add_rows']['numeric'];
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$id = 0;
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}
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if (count($tiers) > 0) {
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$rows = $_SESSION['call_center']['agent_edit_rows']['numeric'];
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$id = count($tiers)+1;
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}
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$rows = 1;
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$id = count($tiers) + 1;
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for ($x = 0; $x < $rows; $x++) {
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$tiers[$id]['call_center_tier_uuid'] = uuid();
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$tiers[$id]['call_center_agent_uuid'] = '';
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$tiers[$id]['call_center_queue_uuid'] = $call_center_queue_uuid;
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$tiers[$id]['tier_level'] = '';
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$tiers[$id]['tier_position'] = '';
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$tiers[$id]['agent_name'] = '';
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$id++;
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}
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//get the agents
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$sql = "select call_center_agent_uuid, agent_name from v_call_center_agents ";
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$sql .= "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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$sql .= "order by agent_name asc";
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$prep_statement = $db->prepare(check_sql($sql));
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$prep_statement->execute();
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$agents = $prep_statement->fetchAll(PDO::FETCH_NAMED);
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//set default values
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if (strlen($queue_strategy) == 0) { $queue_strategy = "longest-idle-agent"; }
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if (strlen($queue_moh_sound) == 0) { $queue_moh_sound = "\$\${hold_music}"; }
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@ -542,7 +573,7 @@
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echo "<tr>";
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echo " <td class='vncell' valign='top'>".$text['label-tiers']."</td>";
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echo " <td class='vtable' align='left'>";
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echo " <table width='45%' border='0' cellpadding='0' cellspacing='0'>\n";
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echo " <table border='0' cellpadding='0' cellspacing='0'>\n";
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echo " <tr>\n";
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echo " <td class='vtable'>".$text['label-agent_name']."</td>\n";
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echo " <td class='vtable' style='text-align: center;'>".$text['label-tier_level']."</td>\n";
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@ -551,74 +582,56 @@
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echo " </tr>\n";
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if ($call_center_queue_uuid != null) {
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if (is_array($tiers)) {
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$x = 0;
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foreach($tiers as $field) {
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echo " <tr>\n";
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echo " <td class='vtable'>".$field['agent_name']."</td>\n";
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echo " <td class='vtable' style='text-align: center;'>".$field['tier_level']." </td>\n";
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echo " <td class='vtable' style='text-align: center;'>".$field['tier_position']." </td>\n";
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echo " <td class='list_control_icons'>";
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if (permission_exists('call_center_tier_edit')) {
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echo "<a href='call_center_tier_edit.php?id=".$field['call_center_tier_uuid']."' alt='".$text['button-edit']."'>".$v_link_label_edit."</a>";
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echo " <td class=''>";
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echo " <input type=\"hidden\" name=\"call_center_tiers[$x][call_center_queue_uuid]\" value=\"".$field['call_center_queue_uuid']."\">\n";
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echo " <input type=\"hidden\" name=\"call_center_tiers[$x][call_center_tier_uuid]\" value=\"".$field['call_center_tier_uuid']."\">\n";
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echo " <select name=\"call_center_tiers[$x][call_center_agent_uuid]\" class=\"formfld\">\n";
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echo " <option value=\"\"></option>\n";
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foreach($agents as $row) {
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$selected = '';
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if ($row['call_center_agent_uuid'] == $field['call_center_agent_uuid']) {
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$selected = "selected=\"selected\"";
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}
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echo " <option value=\"".$row['call_center_agent_uuid']."\" $selected>".$row['agent_name']."</option>\n";
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}
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echo " </select>";
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echo " </td>\n";
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echo " <td class='' style='text-align: center;'>";
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echo " <select name=\"call_center_tiers[$x][tier_level]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_level']) ? "selected" : null;
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echo " <option value=\"$i\" ".$selected.">$i</option>\n";
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$i++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class='' style='text-align: center;'>\n";
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echo " <select name=\"call_center_tiers[$x][tier_position]\" class=\"formfld\">\n";
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$i=0;
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while($i<=9) {
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$selected = ($i == $field['tier_position']) ? "selected" : null;
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echo " <option value=\"$i\" ".$selected.">$i</option>\n";
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$i++;
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class=''>";
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if (permission_exists('call_center_tier_delete')) {
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echo "<a href='call_center_queue_edit.php?id=".$call_center_queue_uuid."&call_center_tier_uuid=".$field['call_center_tier_uuid']."&a=delete' alt='".$text['button-delete']."' onclick=\"return confirm('".$text['confirm-delete']."')\">$v_link_label_delete</a>";
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echo " <a href=\"call_center_queue_edit.php?id=".$call_center_queue_uuid."&call_center_tier_uuid=".$field['call_center_tier_uuid']."&a=delete\" alt=\"".$text['button-delete']."\" onclick=\"return confirm('".$text['confirm-delete']."');\">$v_link_label_delete</a>";
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}
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echo " </td>\n";
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echo " </tr>\n";
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$assigned_agents[] = $field['agent_name'];
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$x++;
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}
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unset ($prep_statement, $sql, $tiers);
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}
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}
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if (permission_exists('call_center_tier_add')) {
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//get agents
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$sql = "select agent_name from v_call_center_agents ";
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$sql .= "where domain_uuid = '".$_SESSION['domain_uuid']."' ";
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if ($assigned_agents) {
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foreach($assigned_agents as $assigned_agent) {
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$sql .= "and agent_name <> '".$assigned_agent."' ";
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}
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}
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$sql .= "order by agent_name asc";
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$prep_statement = $db->prepare(check_sql($sql));
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$prep_statement->execute();
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$agents = $prep_statement->fetchAll(PDO::FETCH_NAMED);
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if (is_array($agents) > 0) {
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echo " <tr>\n";
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echo " <td class='vtable'>\n";
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echo " <input type=\"hidden\" name='call_center_tiers[0][call_center_tier_uuid]' value='".uuid()."'>\n";
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echo " <select id='agent_name' name='call_center_tiers[0][agent_name]' class='formfld'>\n";
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echo " <option value=''></option>\n";
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foreach($agents as $field) {
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echo " <option value='".$field['agent_name']."'>".$field['agent_name']."</option>\n";
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}
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unset($sql,$prep_statement);
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echo " </select>";
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echo " </td>\n";
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echo " <td class='vtable' style='text-align: center;'>\n";
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echo " <select class='formfld' name='call_center_tiers[0][tier_level]'>\n";
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for ($t = 0; $t <= 9; $t++) {
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echo " <option value='".$t."'>".$t."</option>\n";
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td class='vtable' style='text-align: center;'>\n";
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echo " <select class='formfld' name='call_center_tiers[0][tier_position]'>\n";
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for ($t = 1; $t <= 9; $t++) {
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echo " <option value='".$t."'>".$t."</option>\n";
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}
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echo " </select>\n";
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echo " </td>\n";
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echo " <td>";
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echo " <input type=\"hidden\" name='call_center_tiers[0][domain_uuid]' value='".$_SESSION['domain_uuid']."'>\n";
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//echo " <input type=\"hidden\" name='call_center_tiers[0][queue_name]' value='".$call_center_queue_uuid."'>\n";
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echo " <input type=\"submit\" class='btn' value=\"".$text['button-add']."\">\n";
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echo " </td>\n";
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echo " </tr>\n";
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}
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}
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echo " </table>\n";
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echo " <br>\n";
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echo " ".$text['description-tiers']."\n";
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@ -886,15 +899,15 @@
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echo "</tr>\n";
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echo "<tr>\n";
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echo "<td class='vncell' valign='top' align='left' nowrap>\n";
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echo " ".$text['label-exit_keys']."\n";
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echo "</td>\n";
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echo "<td class='vtable' align='left'>\n";
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echo " <input class='formfld' type='text' name='queue_cc_exit_keys' value='$queue_cc_exit_keys'>\n";
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echo "<br />\n";
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echo $text['description-exit_keys']."\n";
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echo "</td>\n";
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echo "</tr>\n";
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echo "<td class='vncell' valign='top' align='left' nowrap>\n";
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echo " ".$text['label-exit_keys']."\n";
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echo "</td>\n";
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echo "<td class='vtable' align='left'>\n";
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echo " <input class='formfld' type='text' name='queue_cc_exit_keys' value='$queue_cc_exit_keys'>\n";
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echo "<br />\n";
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echo $text['description-exit_keys']."\n";
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echo "</td>\n";
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echo "</tr>\n";
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echo "<tr>\n";
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echo "<td class='vncell' valign='top' align='left' nowrap>\n";
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